Artwork for podcast Empower Her Wellness
Heart, Hope, and Hurdles: A Caregiving Story
Episode 243rd October 2024 • Empower Her Wellness • Shelly Drymon
00:00:00 00:48:31

Share Episode

Shownotes

Support the podcast

Denise Brown joins Shelly to discuss the critical challenges faced by caregivers, emphasizing the importance of recognizing the emotional toll of caregiving. With her extensive experience in supporting family caregivers, Denise shares insights on how navigating multiple systems can lead to chronic burnout and stress. The conversation touches on the need for better support structures and the potential for new Medicare services in 2024 aimed at assisting caregivers. Denise also highlights the importance of prioritizing one's own quality of life while caregiving, encouraging caregivers to articulate their needs and values. This empowering dialogue serves as a reminder that while the caregiving journey can be overwhelming, understanding personal priorities and seeking support can lead to a more balanced experience.

A profound exploration of the caregiving experience unfolds as Shelly interviews Denise Brown, a prominent figure in the caregiving community. Their conversation dives deep into the emotional and practical challenges that caregivers face, drawing from Denise's extensive history in caregiving dating back to 1990. Listeners are taken on a journey of Denise's personal experiences, which include caring for her parents and grappling with the losses she endured. This candid discussion reveals the often-hidden emotional scars that caregivers bear as they navigate a system that frequently overlooks their needs and contributions.

The episode sheds light on the pressing issues within the caregiving landscape, such as the lack of financial compensation for family caregivers and the systemic barriers that prevent adequate support. Denise discusses the upcoming changes in Medicare services set to take effect in 2024, which aim to provide some relief for caregivers. The slow but necessary progress in recognizing caregivers as vital components of the healthcare system is a significant theme throughout the episode. Listeners are encouraged to reflect on the societal norms that dictate how we view caregiving and the urgent need for comprehensive changes that recognize the sacrifices made by family caregivers.


Denise also emphasizes the importance of self-advocacy and self-care, urging caregivers to prioritize their well-being as they care for others. By sharing practical strategies and resources, she empowers listeners to seek support and build community connections. The conversation is rich with insights on how caregivers can find balance in their lives, ensuring their needs are met while providing care. This episode not only serves as an informative guide for caregivers but also as a call to action for society to better support those who selflessly care for others.

Takeaways:

  • The emotional toll of caregiving often leads to chronic burnout and stress.
  • It's essential for caregivers to prioritize their own quality of life and self-care.
  • Advocacy and community support can significantly enhance the caregiving experience for many.
  • Listening to caregivers and offering compassionate support can help them cope better.
  • Navigating multiple healthcare systems is a common struggle for many family caregivers.
  • The upcoming Medicare services in 2024 aim to provide much-needed support for caregivers.

Links referenced in this episode:

Transcripts

Shelly:

Hey, friends, and welcome back to another episode of empower her wellness.

Shelly:

I'm Shelly, your host, and I'm so glad you're joining me again this week.

Shelly:

Hey, before we get started, I want to remind you, you can support this podcast.

Shelly:

I am the one woman show producer, writer, interviewer, all the things, and I am also a caregiver that I don't get paid for.

Shelly:

So if you'd like to support my endeavor, there's a support the podcast link down below in the show notes.

Shelly:

You can share this episode, you can like this episode, you can comment on this episode.

Shelly:

Any or all of those things would be wonderful.

Shelly:

I am so happy to have with me today Denise Brown.

Shelly:

Denise Brown is a giant in the world of caregiving.

Shelly:

In the show notes on the website, there's going to be a link to her bio.

Shelly:

If you're a caregiver, know a caregiver, or if you are a business who's some of your employees are caregivers, please click on that link and take a look at her bio and all the wonderful free resources she has for you.

Shelly:

Denise and I talk about so many things in this podcast.

Shelly:

We really just have this conversation back and forth about what it's like to be caregivers.

Shelly:

a caregiver starting back in:

Shelly:

the new Medicare services in:

Shelly:

It also talks about the progress, albeit slow, in addressing challenges faced by unpaid caregivers, the lack of compensation, and the proposal of a universal basic income as a potential solution, which would be wonderful.

Shelly:

Okay, friends, on to my conversation with Denise.

Shelly:

Well, hey, friends.

Shelly:

Welcome back to the podcast.

Shelly:

I have with me Denise Brown, and I am super excited that you're here.

Shelly:

Denise, we were talking before that.

Shelly:

I feel you're one of the big stars in caregiving that I follow, and I love your work.

Shelly:

I love what you do.

Shelly:

I love your trainings.

Shelly:

I love your group.

Shelly:

So I'm so honored and thrilled that you've decided to join me here on the podcast.

Shelly:

Thank you so much.

Denise Brown:

Oh, you're welcome.

Denise Brown:

I'm just as thrilled.

Denise Brown:

Thank you so much.

Denise Brown:

I so appreciate the invitation, and I'm grateful for the time that we'll have for our conversation.

Shelly:

So you've been in caregiving for a long time in different capacities, like caring for your parents and then also caring for caregivers.

Shelly:

I mean, you do a lot of training.

Shelly:

You have support for caregivers.

Shelly:

So if you could just tell me a little bit about your journey in caregiving to set up our conversation.

Denise Brown:

pporting family caregivers in:

Denise Brown:

I added my mom as a Carrie in:

Denise Brown:

My dad died in July of:

Shelly:

That's a lot of loss in a short amount of time.

Denise Brown:

ied unexpectedly in August of:

Denise Brown:

Here we were thinking who was going to go first, mom or dad?

Denise Brown:

And then it actually was a sibling, and his wife just died a few weeks ago.

Denise Brown:

So my sister in law, who, honestly, she never forgave herself for his death, really was tormented and could imagine.

Denise Brown:

Yeah, she's at peace now.

Denise Brown:

So that's the hopeful thought.

Shelly:

So before we go any further, one of the interesting things that I think I saw it in your training that I'm, that I'm doing through you was that when people die suddenly, like your brother, one of the first things they want to say is, well, how did he die?

Shelly:

What happened?

Shelly:

You know, and you have a different framework for how we approach people, which I thought was really good, because my first instinct, Denise, when you said, I mean, I heard in your trainings that your brother had died, but my first instinct now that we're talking to face to face, was, how do you die?

Shelly:

You know?

Shelly:

And I was like, oh, no, you know, that's not really a question Denise would like me.

Shelly:

Like me to ask.

Shelly:

So it's not something we think about, you know, these little details that we, you know, seem to be interested in.

Shelly:

So I thought that was really an interesting perspective and part of the training that I had with you.

Denise Brown:

Yeah.

Denise Brown:

And you're in both the caregiving facilitator and our grief facilitator training.

Shelly:

Right.

Shelly:

Right.

Denise Brown:

And I I.

Denise Brown:

I had this really interesting and awful experience with my brother's death, which was, I felt bombarded by the questions of why did he die?

Denise Brown:

The how really was.

Denise Brown:

Well, why did he die?

Denise Brown:

People would ask it as, how did he die?

Denise Brown:

It was like, you have to defend this terrible thing that happened by telling me why he died.

Denise Brown:

And I was so taken aback by that.

Denise Brown:

And what I finally just would tell people, well, I would just say he had a massive heart attack and died at home.

Denise Brown:

And in my head, I would think, well, he lived until he died, and he lived as long as his life lasted, and then he died.

Denise Brown:

It was a struggle to figure out how to answer that.

Denise Brown:

And I felt like that question was about taking care of someone else.

Denise Brown:

Interestingly enough, if they knew why he died, then they could prevent that death for themselves or someone else in their family, or they could make sense of it.

Denise Brown:

Oh, it makes sense.

Denise Brown:

He was blah, blah, blah, blah.

Denise Brown:

Of course he would have died.

Denise Brown:

It's the random act of dying that people have a really hard time with.

Denise Brown:

And I get it.

Denise Brown:

We struggled with it as well, but we also understood that there were things in his life that were very painful for him.

Denise Brown:

He was in physical pain because of arthritis in his back, and he was also in emotional pain, as it relates to some things with my sister in law.

Denise Brown:

Who wants to go into that in a casual conversation where someone is saying, oh, my gosh, how did he die?

Shelly:

Yeah, because that's like this whole long thing that you then have to either get into or relive or, you know, it's like, maybe it's none of their business.

Shelly:

What can you tell?

Denise Brown:

Right?

Denise Brown:

Right.

Denise Brown:

Yes.

Denise Brown:

Yeah.

Shelly:

So I loved how you reframed that.

Shelly:

That was really, really brilliant.

Denise Brown:

What's interesting is, after he died, I really thought through what could have helped him feel better in his life.

Denise Brown:

And what I connected with was someone who would listen to him, who didn't know him, this objective listener.

Denise Brown:

And when I started thinking through, what does a good listening session feel like?

Denise Brown:

It's a session where we don't have questions around situations that are random, that we can't really explain.

Denise Brown:

And one of the examples that I think of is, for instance, let's say you fall down the stairs and you break your arm.

Denise Brown:

If someone says to you, well, is there a hand for you?

Denise Brown:

That is the same type of question, well, why did you fall?

Denise Brown:

This random act of falling and breaking your arm makes sense to me.

Denise Brown:

You know what?

Denise Brown:

Sometimes it doesn't make sense.

Denise Brown:

And so for someone to have to defend why they didn't hang on to the handrail and they fell and broke their arm just really derails their feeling of feeling supported.

Denise Brown:

They don't feel supported when they have to defend something that happened.

Shelly:

Well, yeah, because my first thought would be like, well, are you blaming me because I didn't grab the heart guardrail?

Shelly:

You know?

Denise Brown:

Yes.

Shelly:

And that's an interesting point you bring up.

Shelly:

And I know we've got a little off track here, but that's fine.

Shelly:

Interesting point you bring up, because as a caregiver for Steve with transverse myelitis, it was idiopathic, came on very suddenly.

Shelly:

We don't know the cause of it.

Shelly:

And most of the time, you really can't pinpoint a cause.

Shelly:

They'll think either if you've had a recent virus or bacterial infection or recent vaccine, or often it's a precursor to miss.

Shelly:

So they don't really know.

Shelly:

But as a caregiver, a lot of times I thought, and I don't think this anymore, but if I only knew what had caused it, maybe I could have.

Shelly:

But really, there's nothing that I could have done.

Shelly:

It's just me, sort of like, then you're just like, when you're thinking, well, how could I prevent my brother's death?

Shelly:

You're just, like, wallowing in that past of, and you can't do anything about it now anyway.

Shelly:

You just have to, like, move forward with your life in the best way that you can.

Denise Brown:

And you're setting yourself up to always meet these expectations of being able to predict and prevent and see the future clearly.

Denise Brown:

And I've never met anyone who can really do that.

Shelly:

Exactly.

Denise Brown:

And we do look for explanation about random things that happen that are just awful.

Denise Brown:

Your husband's disease and diagnosis is awful, and I would like you to explain that to me so I know I am not.

Denise Brown:

It's not going to happen to me.

Denise Brown:

Right.

Denise Brown:

But you can't explain it.

Denise Brown:

It's a terrible tragedy.

Denise Brown:

It's a terrible tragedy.

Denise Brown:

And instead, what I'd love for people to connect with is the fact that we're living this terrible tragedy.

Denise Brown:

And when you listen to us and offer words of compassionate support, you are helping us live through this terrible tragedy.

Shelly:

Those are good points.

Shelly:

I like that.

Shelly:

I like that.

Shelly:

We'll get into more of that later, but let's go back a little bit to when you first became a caregiver for your.

Shelly:

Was it your mom first or your dad first?

Denise Brown:

It was my dad first.

Shelly:

Your dad first.

Shelly:

So is this sort.

Shelly:

Was it sort of like, did you sit down and.

Shelly:

Because I tell people, you know, I didn't sit down with a piece of paper and be like, the pros and cons of caregiving, you know, I just sort of, like, did it.

Shelly:

So what was your entrance into caregiving?

Shelly:

How did that.

Shelly:

How did that.

Shelly:

What was that path you took into caregiving when your mom became sick?

Denise Brown:

My parents were on vacation.

Denise Brown:

My dad had blood in his urine, and he actually is a very wonderful advocate for himself.

Denise Brown:

So he knew something was wrong.

Denise Brown:

So they returned home from their vacation.

Denise Brown:

He went to the doctor, he had tests, and then they realized that he actually had a tumor in his bladder.

Denise Brown:

And so that's how he was diagnosed with bladder cancer, and that's how it started.

Denise Brown:

And the path for the first ten years was repeated scans and tests and biopsies, and then treatment and then repeat.

Denise Brown:

So he lived in that game of.

Denise Brown:

He would go in to have a scan or a biopsy or a check every three months, and then something would show, they'd remove it, he'd have another treatment, and he managed that pretty well.

Denise Brown:

I attended doctor's appointments with him.

Denise Brown:

I provided support after he came home from any kind of appointment where they would remove something from his bladder.

Denise Brown:

only intensified, really, in:

Denise Brown:

And that happened in March of:

Denise Brown:

And at that time, he was.

Denise Brown:

I was trying to remember how old he was, 82 or 83.

Denise Brown:

When I think about that now.

Denise Brown:

I think, why did we do that?

Denise Brown:

But my dad actually was in excellent health, other than the bladder.

Shelly:

Yeah.

Denise Brown:

Yeah.

Denise Brown:

So he passed all the stress tests without a problem.

Denise Brown:

And before the surgery, they had said to him, you'll go back to your regular life.

Denise Brown:

And one of the things that was important to him in his regular life was golfing, and he never golfed again, and life never was normal.

Denise Brown:

He had a bag that had his.

Denise Brown:

That caught his urine, and he hated it.

Denise Brown:

He hated it.

Denise Brown:

He hated it.

Denise Brown:

So I started managing his ostomy care.

Denise Brown:

Did that for the first few years, and then my mom wanted to do it, and she managed it.

Denise Brown:

When she was in her early eighties, she did that when he was hospitalized.

Denise Brown:

She would provide his ostomy care in the hospital because the nurses didn't know how.

Denise Brown:

I meand, I.

Shelly:

What.

Denise Brown:

Anyway.

Denise Brown:

Yeah, I know.

Denise Brown:

Yeah.

Denise Brown:

Like what?

Shelly:

That is making sense.

Denise Brown:

Yeah.

Denise Brown:

It doesn't.

Denise Brown:

It doesn't.

Denise Brown:

Yeah.

Shelly:

Yeah.

Denise Brown:

hen my mom then became ill in:

Shelly:

So were you their sole caregivers?

Shelly:

Were you the main person, mainly responsible for your parents?

Denise Brown:

I was the primary, and then I had support from a brother, well, both brothers, until my one brother died, and then my younger sister.

Denise Brown:

We have an older sister who is the agitator in the family, and she helped for a little bit until she kind of had a.

Denise Brown:

She couldn't.

Denise Brown:

And so she removed herself from, actually, the family system and from caregiving which was very difficult for my mom.

Denise Brown:

Just heartbreaking.

Denise Brown:

Just heartbreaking for my mom.

Denise Brown:

You know, we think about what we manage during a caregiving experience, and so much focuses on the tasks, and certainly there are tasks that we do, managing medications, hands on care, getting to the appointments, being in the appointments.

Denise Brown:

But I think this emotional toll on us is something that is what leads to our chronic burnout, because we are always trying to help someone who's in pain feel better, and that's our Carrie, and that's ourselves, too.

Denise Brown:

And the solutions to feeling better from our emotional pain can really be elusive.

Denise Brown:

How do I help my mom cope with my sister leaving the family system?

Denise Brown:

I was tough.

Denise Brown:

Yeah.

Denise Brown:

I would say to my mom, she's not well.

Denise Brown:

If she were well, she would make a different decision.

Denise Brown:

Let's pray for her.

Denise Brown:

That took me a couple years to figure out what to say.

Denise Brown:

And actually, it was ongoing.

Denise Brown:

It just intensified in caregiving, but it was something that was ever present for probably.

Denise Brown:

I mean, it started in:

Denise Brown:

But, you know, at some point, the words aren't enough.

Denise Brown:

I couldn't.

Denise Brown:

I couldn't repair that fractured relationship.

Shelly:

Yeah.

Shelly:

So it seems like you had some support from family members.

Shelly:

And then so on the outside, how did you feel?

Shelly:

I know that when I go with Steve to urologist appointments or neurologist appointments or whatever, they'll, they'll look at me and be like, how are you doing to.

Shelly:

And I'm always just like, fine, because I don't have, you know, two days to go into this, like, how I really am.

Shelly:

And then it's just like, it's just like, I feel like it's a pleasantry they feel necessary to do, and then all the focus is on the patient, which, you know, rightly so, I think, you know, the heat.

Shelly:

Steve's there to get his catheter changed and to do whatever else he needs to do.

Shelly:

And then I'm just sitting over there in the corner thinking, what about me?

Shelly:

You know?

Shelly:

So I, you know, sort of went in.

Shelly:

Well, not sort of, but I did go into it with, yeah, I'll be his caregiver.

Shelly:

And then I.

Shelly:

You're like, now what?

Shelly:

Because I know with your dad, like, so when he went in and got treatments and stuff and did all that, and then they send him home and you're like, now what?

Shelly:

You've had this care.

Shelly:

You've had these people taking care of you for however long, doing these things for you and all of a sudden, like, well, here you go, Denise.

Shelly:

He's yours now.

Shelly:

You know, did you ever feel like, what, what the heck?

Shelly:

I mean?

Shelly:

Oh, yeah.

Denise Brown:

My gosh.

Denise Brown:

I.

Denise Brown:

You know what I always worried about?

Denise Brown:

That my dad's cause of death would be Denise Brown.

Denise Brown:

You know, on his death certificate, it was Denise Brown who was in combat.

Shelly:

That's not funny.

Denise Brown:

But it's funny.

Denise Brown:

Yes.

Denise Brown:

She was the cause of his death, right?

Denise Brown:

Oh, yeah.

Denise Brown:

Constant.

Denise Brown:

Constant.

Denise Brown:

And what was really difficult, once he had surgery to remove the bladder and they had, they created a stoma, and so then he had basically a hole that came out of his abdomen and then the urine would go into a bag that attached to his body.

Denise Brown:

Honestly, I would have never been this blunt.

Denise Brown:

But my dad is no longer with us, so I feel like I can be more blunt.

Shelly:

Yeah.

Denise Brown:

He was in his early eighties and had very fragile skin.

Denise Brown:

So the urine touching his skin blew it up into these just horrible red flamed wounds.

Denise Brown:

And I did everything I could, honestly.

Denise Brown:

I counted how many nurses I asked for help from, and it was something like twelve or 13 nurses that I would say, what can we do?

Denise Brown:

What do we need to try?

Denise Brown:

It was constant and there was one appointment that we were going to with his oncologist, urologist, and I thought I had cleared up this terrible red flaming rash and they removed his bag and there it was.

Denise Brown:

And it was like 911.

Denise Brown:

It was almost like they were going to bring in the crash cart for him and they started asking him questions like, how is your nourishment?

Denise Brown:

You know, are you eating?

Denise Brown:

Who's taking care of you?

Denise Brown:

Here I am in the room and the room is just getting smaller and smaller.

Denise Brown:

Oh, my gosh.

Denise Brown:

I was in a red flaming rash and it felt like, your daughter is incompetent.

Denise Brown:

So what are we going to do about this?

Denise Brown:

And you know what actually happened?

Denise Brown:

They kept telling us this particular practice, the nurse at this practice would tell us, you have to keep the bag on for five days.

Denise Brown:

And we were like, oh, my God, five days.

Denise Brown:

We can't.

Denise Brown:

We tried.

Denise Brown:

We tried.

Denise Brown:

Finally, as general practitioner referred us to a different nurse who handled ostomy in a different hospital system.

Denise Brown:

And she said, oh, my gosh, don't have it on for five days, two days.

Denise Brown:

Once we started changing it more frequently, it cleared up.

Denise Brown:

It was fine.

Denise Brown:

It was so frustrating.

Denise Brown:

They were giving us wrong guidance because my dad was older with really fragile skin and it really was creating a lot of problems.

Denise Brown:

But I wasn't the problem, but I felt like the problem.

Denise Brown:

Oh, it was terrible.

Shelly:

I've been in those situations with Steve before, so.

Shelly:

And I think that's an important point that you bring up that if something's nothing, one of the things that I say.

Shelly:

So, like, Steve is on a catheter and he talks about this all the time.

Shelly:

He has a blog, so he's always talking about his bowel and bladder problems with transports my life.

Shelly:

So I feel very comfortable telling him, telling people these things, but, oh, I lost my train of thought, Denise.

Shelly:

I hate it when that happens.

Shelly:

What was I going to say?

Shelly:

Oh, my gosh, I hate my words come out faster than my.

Shelly:

That I can think or the opposite.

Shelly:

The opposite way around.

Shelly:

Anyway, it'll give me a minute.

Shelly:

Good thing for editing.

Shelly:

It'll come back to me.

Denise Brown:

I think it might have been related to something around.

Denise Brown:

It'll come back to you.

Denise Brown:

Something around advocacy.

Denise Brown:

So when we see something that's not.

Shelly:

Yeah, yeah, yeah, yeah.

Shelly:

So thank you.

Shelly:

Thank you.

Shelly:

So, yes, so Steve is on a catheter, and as people who are prone with on catheters are prone to utis.

Shelly:

So Steve's UTI for his.

Shelly:

Because the transfer of my lyce would not present like it would in you and Ri.

Shelly:

He doesn't have the same symptoms that you and I have.

Shelly:

But one night on the couch, he just was sitting there and he just passed out.

Shelly:

So I thought, well, that's not right.

Shelly:

If you just, like, sit on, you know, you expect someone to pass out.

Shelly:

Like they stand up or they're walking around or something.

Shelly:

And so emergency people came and took him to the hospital.

Shelly:

Well, his diagnosis was a raging Uti, you know, and so they started him on some stuff.

Shelly:

And then we went to his urologist and I had a conversation with him and I said, you know, we need to get him tested to make sure because he was in the ER.

Shelly:

And he's like, yeah, if you go to er with the catheter, they're always going to, you know, do a Uti on you and a test on you.

Shelly:

And if you're in a catheter, you're always going to have bacteria.

Shelly:

And I'm like, I know that, that.

Shelly:

But I know my person.

Shelly:

I know my person, and my person does not present with a Uti like you do.

Shelly:

So you're the expert on urology, but you're not the expert on a person with transpersonalitis on a catheter.

Shelly:

So my point for that, Denise, is you're the expert on your dad with his skin at his age.

Shelly:

You're the expert on that.

Shelly:

And so we really have to advocate for our people.

Shelly:

And so finally, the urologist said, well, I'll pull a sample.

Shelly:

And sure enough, he still had a huge amount of bacteria in his urine.

Shelly:

So, yeah, so I think it's really important if you know that this is not right with, like, with your dad.

Shelly:

Like, you knew how his skin was, you know?

Shelly:

And so we've got to step up as caregivers and say, as painful as it is, because they're the experts, step up and say, I know my person.

Shelly:

This is not right.

Shelly:

So that's my.

Shelly:

That's my rant, people.

Denise Brown:

Yes.

Denise Brown:

And, you know, I said it to twelve or 13 different nurses, and it's important for us to not stop saying it.

Denise Brown:

And that's what I did.

Denise Brown:

I just kept telling everybody this, you know, we're trying to clear this up.

Denise Brown:

What can we do?

Denise Brown:

What can we do?

Denise Brown:

What can we do?

Shelly:

Yeah.

Denise Brown:

And it can be difficult to connect to the one person that can help you figure out what to do.

Denise Brown:

And that's frustrating.

Denise Brown:

It's frustrating.

Denise Brown:

We should be able to connect to the right professional for the right situation, for the right solution right away.

Denise Brown:

And it's really aggravating and painful.

Denise Brown:

That's part of the emotional pain we carry during our caregiving experience, that it's so hard to connect to solutions.

Denise Brown:

It's demoralizing on some level, and it can take a hit to our confidence.

Denise Brown:

And it's most important that we remember that we have a PhD in our care.

Denise Brown:

And that was actually someone who had left a comment.

Denise Brown:

I used to do annual family caregiver surveys, and I would ask for feedback on what would you like other family caregivers to know?

Denise Brown:

And someone wrote that, and I thought, that is beautiful.

Denise Brown:

Yeah.

Denise Brown:

We have a PhD in our career.

Denise Brown:

We know best.

Denise Brown:

We know what works and what doesn't, because they'll suggest something that's not logical or reasonable or affordable, realistic or possible.

Denise Brown:

And we have to be able to advocate for ourselves.

Denise Brown:

And here's the other thing, too, that also happens.

Denise Brown:

Well, they'll tell us to do something that is good for our Carrie, but it might make our life really hard.

Denise Brown:

So we have to figure out what's the compromise.

Denise Brown:

So our Carrie receives the treatment and care that he or she needs, and it's done in a way that it doesn't blow up our life.

Denise Brown:

And that can be a difficult compromise to find.

Denise Brown:

And it's important that we connect to healthcare professionals who get that, who don't set this really unrealistic expectation on us to drop our life.

Denise Brown:

We have to keep going, we have to keep going.

Shelly:

So true.

Shelly:

Those are really, really great points.

Shelly:

So when you were, you know, going off of that, when sometimes you're giving these things that, or other caregivers giving these things that are really unrealistic for them to do, I know people who are, like, gone home.

Shelly:

They're changing IV's and they're changing ports.

Shelly:

They're just like, oh, my gosh, I don't know what I'm doing.

Shelly:

How can, and just relating to just the task of caregiving in general, the physical and the emotional, mental that you talked about earlier, how do, how did you take care of yourself and how yourself during that time and how, what advice do you give to caregivers to help them take care of themselves?

Denise Brown:

I should also say that my dad was a narcissist and unfortunately, that's my older sister's challenge.

Denise Brown:

So what would happen is my dad would think that everything should fall in place for his comfort and convenience and that I should be available at his comfort and convenience.

Denise Brown:

And sometimes that was difficult.

Denise Brown:

And I had a conversation with my niece that really changed my perspective because he wanted me to do something that seems probably like a non issue.

Denise Brown:

But at the time, I was like, I can't do any more for him.

Denise Brown:

I need to take a break.

Denise Brown:

And I was talking to my niece and she said, your quality of life matters, too.

Denise Brown:

And I was like, I knew that.

Denise Brown:

But someone else telling me that, yeah, just opened up my eyes.

Denise Brown:

I didn't always have to say yes.

Denise Brown:

I didn't always have to drop everything.

Denise Brown:

I didn't have to always blow up my schedule.

Denise Brown:

I could really think through what can I do?

Denise Brown:

What's possible, what's realistic, what can others do, what's realistic for them as well.

Shelly:

I love that.

Shelly:

Reframing.

Shelly:

I love that.

Shelly:

So when someone, instead of saying, you know, you need to take care of yourself, I know that to say something that's a little more, not quite as passive, but, like, more, you know, powerful, your quality of life matters, too.

Shelly:

And I think that just when you said that, Denise, I sort of got this thing in my head, like it does.

Shelly:

And what, for an instant, I was like, what did I like to do before that I could still do now?

Shelly:

That's realistic for me and not time consuming in little ways that would lead to this quality of life because, you know, you don't take care of yourself, can't take care of your person.

Shelly:

I mean, that's just, you know, everybody, everybody knows that.

Shelly:

So I love, I love that.

Shelly:

So I would say to somebody, anyone listening who knows a caregiver is, don't tell them, you need to take care of yourselves because we know that you need to make a statement that is positive and makes them feel good and have them go, you're damn right my quality of life matters.

Shelly:

You know, it's just a whole different.

Shelly:

Like, I know I need to take care of myself now.

Shelly:

What?

Shelly:

Instead of, oh, yeah, my quality of life matters.

Shelly:

That would get you on a different path, I think.

Shelly:

I love that.

Shelly:

Kudos to your niece.

Denise Brown:

Yeah, she was.

Denise Brown:

She was really helpful.

Denise Brown:

Something else I learned, too, was to tell my parents what gave me quality of life.

Denise Brown:

I would like to go to the pool, and they would ask me on a regular basis, did you go to the pool?

Denise Brown:

Oh, it looks like you went to the pool today.

Denise Brown:

How was the pool?

Denise Brown:

It was.

Denise Brown:

Yeah, it was.

Denise Brown:

It made them feel better, especially my mom.

Denise Brown:

That I was doing something that brought joy to my life, was very important to her.

Denise Brown:

So I think we have to tell people what brings quality of life to us.

Denise Brown:

Right?

Denise Brown:

We can't just say, oh, I enjoy doing this, and then keep it to ourselves.

Denise Brown:

Let's tell people, I enjoy going to the pool because it refreshes me.

Denise Brown:

It energizes me.

Denise Brown:

And then when people can see that it's a joyful experience for you, they'll support you in that.

Denise Brown:

We are excellent at mind reading as family caregivers, which I think it's a.

Shelly:

Curse and a blessing, Denise.

Denise Brown:

A blessing.

Denise Brown:

And no one else does it the way we do it.

Denise Brown:

We read minds.

Denise Brown:

We read hearts as well.

Denise Brown:

And then we step up based on what we read and what we hear.

Denise Brown:

Others can't do that.

Denise Brown:

They can't read our mind as much as we think.

Denise Brown:

Why can't you?

Denise Brown:

I can.

Denise Brown:

We have to say it out loud.

Denise Brown:

We have to say it out loud.

Denise Brown:

And it's not just saying out loud what help we'd like, but it's saying out loud what we love, what we love to do.

Shelly:

Yeah.

Shelly:

And I love that.

Shelly:

And I just thought of, you know, my own quality of life, and I.

Shelly:

This little tip to caregivers out there.

Shelly:

Before Steve got sick, I'm not working in my jobs anymore.

Shelly:

I was actually.

Shelly:

I've been a not for profit for decades, and I was a fund development, a fundraiser for numerous not for profits for.

Shelly:

Since, like,:

Shelly:

And so, you know, I did presentations.

Shelly:

I talked to people.

Shelly:

I networked.

Shelly:

I did public speaking.

Shelly:

I did, you know, media interviews.

Shelly:

I did all those things.

Shelly:

And all of a sudden, they stopped, just like, boom.

Shelly:

So that was a large part of my identity that was gone.

Shelly:

And so I'm sitting here thinking, well, I don't want to go back to work because I don't want to leave Steve.

Shelly:

We can't get in home health care for him because that's another thing with Medicare.

Shelly:

Can't get in home health care because he's in outside therapy, you know, just ridiculous rules.

Shelly:

So we decide, you know, we're fortunate enough that I can just stay home, take care of him.

Shelly:

But then I thought my quality of life really was being out in the public and advocating for these agencies that I worked for.

Shelly:

So I told Steve, said, I said, I'm going to start a podcast.

Shelly:

So that was how I was able to transfer my former quality of life and my skills and my strengths into something that's doable for me.

Shelly:

And I tell all my people I'm a caregiver.

Shelly:

I may have to cancel at the last minute.

Shelly:

That's just how it is, you know?

Shelly:

So I think that's a good thing, if you're a caregiver, to think about that in terms of what can be my quality of life.

Shelly:

What did I do before?

Shelly:

Perhaps I can't do it exactly, but I can take it and tweak it into something that works for me.

Shelly:

That is a podcast for Shelly.

Denise Brown:

Yeah.

Denise Brown:

I love that.

Shelly:

Yeah, I just thought about that.

Shelly:

Just thought about that.

Shelly:

So.

Denise Brown:

And I want to mention, when you were talking about that, your face was just right.

Denise Brown:

That's joy.

Shelly:

I get very excited about this kind of stuff, Denise.

Shelly:

Very excited.

Denise Brown:

Yeah, that's joy.

Denise Brown:

And we want to support you in these joyful experiences, these joyful moments.

Denise Brown:

It's important.

Denise Brown:

It's so energizing to see someone else enjoy.

Denise Brown:

We just saw you enjoy.

Shelly:

Yeah.

Shelly:

Yeah.

Shelly:

Well, I've always been like that when I get on these tangents and these rants and when I go out and do public speaking about the agencies that I was passionate about.

Shelly:

So it was just an easy way for me to transfer my skills and fill some of my time.

Shelly:

Now that Steve doesn't need me, you know, 24/7 it's more like, I don't know, twelve, seven or whatever, you know?

Shelly:

So.

Shelly:

So back to you.

Shelly:

Do a lot of work with.

Shelly:

With caregivers.

Shelly:

And I'm just curious.

Shelly:

I know this, this, you know, we don't have days here to talk about this, but I'm just curious about if you have off the top of your head, like, the top five concerns of caregivers when it comes to either dealing with their person or dealing with outside agencies or families or advocacy, grief.

Shelly:

I mean, I know that you talk a lot about grief and.

Shelly:

And things like that, but what sort of stands out in your mind that years of work that you've done, issues with caregivers.

Denise Brown:

Think about the pain and suffering that happens in homes that we don't know about.

Denise Brown:

The outside of a house looks normal, so to speak, but we don't know about the pain and suffering that's happening inside the home and how hard it can be to find support to help ease that pain and suffering.

Denise Brown:

Part of it is the grind.

Denise Brown:

I started thinking about the different systems that we navigate, manage, and advocate within.

Denise Brown:

Started thinking about this.

Denise Brown:

I think it was three years ago, and I started counting, and I came up with, like, ten.

Denise Brown:

And then I thought, well, that's not enough, or that's not all of them.

Denise Brown:

And then it was 15, and then it was 17.

Denise Brown:

And I thought, that's.

Denise Brown:

That's it.

Denise Brown:

Think about it, though.

Denise Brown:

One experience, one situation, one episode has you managing multiple systems at the same time.

Denise Brown:

That's part of the grind.

Denise Brown:

And it can be hard to get up every day knowing that the grind is waiting for you.

Shelly:

Steve and I both feel that some days.

Shelly:

Yeah, yeah, yeah.

Denise Brown:

And that's part of your pain and suffering.

Denise Brown:

How do we get up to face this?

Denise Brown:

We don't want to.

Denise Brown:

We don't want to.

Shelly:

That's an excellent point.

Denise Brown:

So we think about respite, the ability to take a break.

Denise Brown:

I think we also really need relief.

Denise Brown:

The ability to have relief from the worries, the grind, the stress.

Denise Brown:

And both of those are difficult to access.

Denise Brown:

And it's also hard to know which one for which reason.

Denise Brown:

And we don't have access to a community of professionals who have committed to understanding family caregiving issues that can help us through that.

Denise Brown:

I'm trying to create that.

Denise Brown:

I want to create the stable of professionals that are available within a community that can help you with family emergency planning, figuring out when you need respite, when you need relief, and then how to create plans to receive that.

Denise Brown:

We just aren't set up, and we know this, to support family caregivers.

Denise Brown:

And the reason that it was never set up to support family caregivers is because there was never reimbursement set up to support family caregivers, which is why would you talked earlier about sitting in that doctor's office, and they feel like they have to ask you how you are, or they have to acknowledge your presence in the room, but they don't focus on you.

Denise Brown:

They don't give you attention because they're not reimbursed for that.

Denise Brown:

They're reimbursed for focusing on the patient.

Shelly:

Ding, ding, ding.

Shelly:

Never thought about that.

Denise Brown:

Yeah, it's changing slowly.

Denise Brown:

through Medicare available in:

Denise Brown:

That's huge.

Denise Brown:

That's huge.

Denise Brown:

It is starting to change.

Denise Brown:

It's just that the change is happening slowly.

Shelly:

Yeah.

Shelly:

Yeah.

Shelly:

Well, those.

Shelly:

Those are good tips.

Shelly:

I have to look up that because Steve is on Medicare, and I've looked at it a little bit, sort of trying to navigate that, so I need to.

Shelly:

I knew that there were some new things coming down, and it is.

Shelly:

It is very slow.

Shelly:

I had another question while you were talking.

Shelly:

I should write these down while you're talking, because I had another question, but it.

Shelly:

It'll come back to me.

Shelly:

Oh, I know.

Shelly:

So, um.

Shelly:

Give me enough time, Denise.

Shelly:

I'll hop right back on that train.

Shelly:

So I used to do the public speaking.

Shelly:

I'd be.

Shelly:

I would just be in front of crowds of people, and I would just stop and think, what was I gonna say?

Shelly:

I would say, train left without me.

Shelly:

And then I would get back on the.

Shelly:

On.

Shelly:

On the train.

Shelly:

You know, I.

Shelly:

It doesn't make sense to me because I don't know the number off the top of my head.

Shelly:

I should know because I look at it all the time.

Shelly:

But just the millions of caregivers there are, and then just the billions of dollars that caregivers provide, unpaid caregivers provide.

Shelly:

So I'm always like, you know, you can thank us.

Shelly:

Insurance and government, and maybe that's part of the issue, is that we are not reimbursed, that we're unpaid.

Shelly:

So we're doing it out of the kindness of the heart or the goodness of the heart or, you know, we don't have.

Shelly:

We can't afford to have someone come in and take care of Steve or whatever.

Shelly:

And these are institutions know this, you know, and so why bother with us?

Shelly:

Now, I'm not a conspiracy theorist by any stretch, and I could just be talking out my you know what, but I sort of feel it that way.

Shelly:

It's like, you're going to continue to give unpaid care, so we're just going to let you do it.

Denise Brown:

Right?

Denise Brown:

And here's what I think.

Denise Brown:

If we were, for instance, nurses and overworked and underpaid, we might do what nurses have been doing for the past couple years.

Denise Brown:

They're part of a union and they have organized strikes.

Shelly:

Yeah, yeah.

Denise Brown:

We have no ability to do that.

Denise Brown:

We're not going to go on strike because our Carrie suffers.

Denise Brown:

It's very difficult for us to put ourselves in a position of strength to advocate for what we need.

Denise Brown:

So this idea that Medicare is going to reimburse for services to help us as part of that, and they're going to reimburse professionals who help us, that was part of the problem.

Denise Brown:

Professionals weren't reimbursed to support us, so they didn't.

Denise Brown:

And then the other problem is, how do we still pay our bills as family caregivers if we are not reimbursed for the care that we provide?

Denise Brown:

I have been thinking about this for several years, this idea that perhaps it's universal basic income for a family caregiver, so it's not part of a Medicaid waiver program.

Denise Brown:

And that's typically how a family caregiver is reimbursed if a carrier qualifies for Medicaid, and that's a small percentage.

Denise Brown:

But if it's a universal basic income program, so that if you're a family caregiver, you are guaranteed a certain amount every month.

Denise Brown:

In truth, if family caregivers aren't making money, guess what takes a hit.

Denise Brown:

Taxes.

Denise Brown:

Community, businesses, until security.

Shelly:

I'm not paying anything.

Shelly:

Social Security.

Denise Brown:

Right.

Denise Brown:

Everything will stop.

Denise Brown:

And I think we're moving toward that happening where so many family caregivers are going to have to think through.

Denise Brown:

How do I continue to work?

Denise Brown:

Maybe I take a leave of absence for a year or whatever it is.

Denise Brown:

We're just not earning money.

Denise Brown:

And if we're not earning money, there is not revenue for our communities to continue to flourish.

Denise Brown:

There is not a tax base for our country to continue to flourish.

Denise Brown:

We have to think about it from that perspective, I believe.

Denise Brown:

How do we keep our country, our community flourishing?

Denise Brown:

And it's by having families flourish.

Denise Brown:

And when a family caregiver within the family has to rethink how they actually are bringing in income, we need to be able to provide a solution for them.

Denise Brown:

Part of the quality of life conversation, too, is you've made a decision to be with your husband because that's quality of life for you as well.

Shelly:

Yeah, exactly.

Shelly:

Yeah.

Denise Brown:

And people don't get that.

Denise Brown:

They think, well, it's so stressful, why don't you do something different?

Denise Brown:

Like he lives somewhere else and you work somewhere, you know, people will come up with crazy ideas.

Denise Brown:

They don't get that part of our quality of life is managing our worries.

Denise Brown:

What gives us peace of mind and peace of mind is being present with our Carrie at doctor's appointments in their day, together with them in our day.

Denise Brown:

That's what gives us peace of mind.

Denise Brown:

And that's important, too.

Shelly:

And I think that's a great point to put up because, to put out because some people would say to me, well, you really didn't have a choice in taking care of Steve.

Shelly:

You could have, you know, you don't.

Shelly:

I did have a choice.

Shelly:

I could have been like, I'm out of here, buddy.

Shelly:

This is too much for me.

Shelly:

I'm not going to get laid.

Shelly:

I'm not going to get fired from my job.

Shelly:

But the quality of life that, that you talk about is also the value systems that we hold.

Shelly:

So my value system was, you know, I care about this person I've been with for twelve years and I think I'm in a really good spot to take care of him.

Shelly:

And I just, so I could, I really didn't have a choice because my quality of life and my value said to me, this is where I have to be.

Shelly:

You know, you, I, I know that you've done a lot of advocacy.

Shelly:

Like you've written newspapers and, you know, you've written to biggest journals.

Shelly:

You've just done all sorts of stuff to try to get this, you know, this advocacy and this ball rolling.

Shelly:

And I think that's so important because I think it's like there's 10,000 people turning 65 every day.

Shelly:

It's like the pig in the python, you know, parent at one time, we're going to be just, you know, all backed up against that.

Shelly:

You know, care workers are overworked anyway.

Shelly:

Nurses, you know, people in nursing homes, you know, there's just not enough of us to go around.

Shelly:

So that's one thing too, that's going to have to really be, to be looked at.

Shelly:

So.

Denise Brown:

I want to mention something else about quality of life and then I'll go back to what's going to happen when there's too many caries.

Denise Brown:

And that is when people would hear me talk about caring for my parents.

Denise Brown:

They would say, well, you care for your parents because you love them.

Denise Brown:

And I would say, I care for my parents because I love myself.

Denise Brown:

Very similar to your value statement.

Shelly:

Yeah.

Denise Brown:

I couldn't sleep at night if I didn't help my parents, I couldn't.

Shelly:

Sister, right.

Shelly:

Yeah.

Denise Brown:

That was how I looked at it.

Shelly:

Yeah.

Shelly:

Great point.

Denise Brown:

Yeah.

Denise Brown:

I also want to mention something too.

Denise Brown:

We take care of ourselves because we have a future and that matters.

Denise Brown:

Oftentimes people just attached our self care to our carrie, which is important.

Denise Brown:

We want to be our best to help.

Denise Brown:

We also want to be our best for ourselves.

Denise Brown:

We have a future.

Denise Brown:

We have purpose and passion.

Denise Brown:

We have things that are, we have left to accomplish.

Denise Brown:

We have things that we want to achieve goals we want to meet.

Denise Brown:

Our self care is also about us because we have the future.

Denise Brown:

We want to show up into our future, our best self possible.

Denise Brown:

Whatever we can do.

Shelly:

Yeah.

Denise Brown:

When I think about how many individuals in our country, in our world who are going to need our care, it is staggering to me.

Denise Brown:

My stomach just jumped thinking about it.

Denise Brown:

And it's not necessarily just age related, because we know that young adults struggle with their mental health.

Denise Brown:

We might be in a situation where we are caring for a parent, spouse, child, and it could be different types of situations and issues.

Denise Brown:

That's a lot.

Denise Brown:

That's a lot.

Denise Brown:

And you might feel like, I've got to keep working.

Denise Brown:

What's going to happen when a business looks at how many employees are working that day and productivity is down because instead of being in their cube, so to speak, they're in the emergency room?

Denise Brown:

Yeah, it's going to really change how we work because we have to.

Denise Brown:

But if you're a smart organization, you've already started to think about who are your customers.

Denise Brown:

Your customers are family caregivers.

Denise Brown:

Guess when they have available hours, it's off hours, it's weekends, it's evening.

Denise Brown:

If you're a smart company, you're already thinking through, we have employees that probably would benefit from a flexible work schedule which will also benefit our customer.

Denise Brown:

What can we do to create that?

Denise Brown:

Win win.

Shelly:

Yeah.

Shelly:

Yeah.

Shelly:

That's a great point because the place that let me go wanted me in the office five days a week, 8 hours a day, and my job just wasn't that type of job.

Shelly:

So I don't know if they just wanted to get rid of me and this was the way to do it.

Shelly:

I don't know, it doesn't matter.

Shelly:

But, um.

Shelly:

But, you know, it's such a big shift to turn that whole, like, because, you know, we have to be, we have to be like you and be always a step ahead of, you know, we have to look ten years down the road, 15 years down the road, 20 years down the road, and start turning that ship now and not waiting until, you know, 20 years from now where all of a sudden, like, everything's imploded because everyone's at home taking care of somebody else and they're not getting paid to do it, you know, and then everything just implodes upon us.

Shelly:

So.

Shelly:

So in the time we have left, Denise, for all the caregivers who are listening here, or as Rosalind Carter, there's a saying that she does.

Shelly:

I hope I can get this right.

Shelly:

There are four types of caregivers.

Shelly:

You are a caregiver.

Shelly:

You were a caregiver.

Shelly:

You're going to be a caregiver or you're going to need a caregiver.

Shelly:

So for everyone out there listening, Denise, tell us how you work with caregivers, because you do a lot of stuff.

Shelly:

I know what some of the things you do to help us.

Denise Brown:

Yeah, we have events and conferences and workshops on a regular basis, and they're typically free.

Denise Brown:

So, for instance, we have programs that help you during and after your caregiving experience.

Denise Brown:

We have a beginning again retreat, which is for those who are adjusting to life after caregiving ends every October and then throughout the year, we have different projects, too.

Denise Brown:

We have a caregiving listener project where you can connect to a trained volunteer listener and share something that weighs heavy on your heart.

Denise Brown:

That happens in October and February every year.

Denise Brown:

And then we have an online community which is carrying our way.com.

Denise Brown:

you're a member of our community.

Denise Brown:

We have a 36 hours Christmas chat that happens every year where we open up one of our chat rooms for 36 hours.

Denise Brown:

We actually have volunteers who man the chat room so that if you're in a holiday where you think this is a work day, it's not a holiday.

Denise Brown:

I'm really working it.

Denise Brown:

And you need to connect to others who get it.

Denise Brown:

You can come into our chat room, you can come in for five minutes and just say, oh, my heavens, and then back out.

Shelly:

Yeah, yeah.

Denise Brown:

Catch your breath and go back at it.

Denise Brown:

I'm really trying to figure out what are the moments in the day that a family caregiver could really connect to support.

Denise Brown:

So I post good morning messages five days a week that you can read that hopefully help you get out of bed, because I know that sometimes we just don't want to get out of bed.

Denise Brown:

Right?

Denise Brown:

I mean, yeah.

Denise Brown:

And then we have a free training program for family caregivers, which is our certified family care manager program.

Denise Brown:

And the goal is for you to have a professional designation you can put on your resume that really professionalizes the work you're doing as you care for a family member.

Denise Brown:

It's a twelve class course.

Denise Brown:

It's self paced.

Denise Brown:

You do it as you can, and at the end you are awarded a certificate that you can put on your LinkedIn profile that you can share on LinkedIn.

Denise Brown:

It really helps you talk about that personal caregiving experience as a professional, experience that built skills for you.

Shelly:

Yeah, yeah, yeah.

Shelly:

Well, my friend, you are doing so much, and I, for one, really appreciate you.

Shelly:

Everything that.

Shelly:

Oh, thank you.

Shelly:

I really do.

Shelly:

And I'm so glad that I was able to connect with you.

Shelly:

So, before we wrap this up, Denise, do you have any parting words of wisdom, encouragement, inspiration for my listeners that you'd like to share?

Denise Brown:

I do think that our caregiving experience is about our priorities, and our priorities are inspired by our values.

Denise Brown:

When you understand your values, you can create your priorities and then allow yourself the flexibility for your priorities to change within a day, within a part of the day, within the week.

Denise Brown:

A priority for you on a Monday is going to be different for you on a Saturday.

Denise Brown:

So give yourself that flexibility to figure out what works for you.

Denise Brown:

And then when you figure out what works for you, tell everyone, this is what works.

Denise Brown:

This is what we're going to do.

Denise Brown:

We have to take the lead in our caregiving experiences, which is also sometimes the grind, like, oh, however, people are waiting for you to take the lead, so just go for it and take the lead in the way that works for you and let people know this is how we're doing it, and then they'll follow.

Shelly:

Well, those are empowering words to end our conversation on.

Shelly:

Thank you so much, denise.

Shelly:

I appreciate your time.

Denise Brown:

Yeah, thank you, Shelly.

Denise Brown:

This was great.

Links

Chapters

Video

More from YouTube