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Welcome to The HR L&D Podcast, where we explore the intersections of human resources and learning & development with industry leaders. 

I'm your host, Nick Day, and today, we are joined by Annette Andrews, a seasoned HR professional with over 25 years of experience in senior HR roles across various industries.

Annette is currently the CEO of Acaria Coaching & Consulting and serves as a Non-Executive Director for several organisations. Her impressive career includes roles as the Chief People Officer at Lloyd's of London, HR Director at Ford, and holding a number of senior HR positions at Lloyds Banking Group.

Annette joins me today to dive into the pressing issue of employee retention and engagement in the era of the "Big Quit". 

Key Learnings:

• Proactive Retention Strategies: Address ‘Big Quit’ challenges with tailored growth opportunities and improved work-life balance.
• Conscious Leadership: Empathy, active listening, and transparent communication are crucial for enhancing engagement.
• Psychological Safety: A safe work environment encourages open communication, reducing turnover.
• Tech Integration in HR: AI and tech streamline HR processes, personalize employee experiences, and improve retention.
• Strategic HR Role: HR should actively influence business outcomes, aligning retention and development with company goals.

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea

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Connect with Annette: https://www.linkedin.com/in/andrewsannette/

Connect with Nick Day:

LinkedIn: https://www.linkedin.com/in/nickday/

Of course, if you are an HR or L&D professional listening to this podcast and you have an HR, HRIS or L&D related vacancy that you would love some specialist HR recruitment support with – please also get in touch with me! I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at nick@jgarecruitment.com or give me a call – 01727800377.

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

(00:00) Introduction: Meet Annette Andrews

(02:17) Employee Retention & Engagement in the 'Big Quit'

(05:12) Conscious Leadership & Workplace "Stickiness"

(07:45) Building a Growth Mindset 

(09:59) Psychological Contracts: What They Are & Why They Matter

(12:38) Rewarding the Right Behaviours

(14:43) Importance of Communication in HR

(18:00) Managing Change & Transformation

(22:03) Supporting Leaders Through Change

(24:01) Emotional Intelligence in Leadership

(28:45) Technology & AI’s Role in HR

(35:17) The Importance of Continuous Learning 

(41:27) Coaching HR Leaders: Annette’s Approach

(45:19) HR’s Strategic Seat at the Board Table

(55:13) Traits of Great HR Leaders