When was the last time you were put into a situation where you felt you had to defend your Shop? The tendency in these situations is to fight hard because doing anything less feels like we aren't doing the right thing by our business or our team. In this episode, our guest Lowell Greene will share the unique formula for handling this mindset that’s made him more successful, less stressed, and more valuable to those around him. 

Lowell has been in our industry for over 30 years, is a master-certified technician, a former shop owner, and for the last 6 years a coach to Shop owners.