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Flipping the Triangle [Season 1, Episode 1]
Episode 114th January 2025 • Our Primary Purpose • A.A. World Services, Inc.
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Kicking off the season, we dive into A.A.'s history and structure with words from co-founder Bill W. and interviews with GSO staff. Learn more about the unique and central role of self-support, the organization’s diverse membership, and the importance of service, revealing how this worldwide fellowship carries the message of Alcoholics Anonymous.

Transcripts

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- The views and opinions expressed

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during this podcast are

those of our guests.

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No one person speaks for AA as a whole.

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- In 2018, researchers discovered evidence

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of a 13,000 year old brewery.

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While we don't know for sure

if ancient peoples were getting

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drunk, there's a pretty

good chance they were.

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Throughout the centuries, societies

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around the world have warned

of possible severe consequences

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of excessive drinking.

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Of course, most people

can drink responsibly

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or stop if they want to,

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but some people just can't For them,

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consuming alcohol creates a physical

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and psychological dependency

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that renders the strongest

willed individuals powerless

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to control their cravings for it.

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They have a disease,

it's called alcoholism.

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Hi, my name is Nathan

and I'm an alcoholic.

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This is our primary

purpose, a podcast produced

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by the General Service Office

On behalf of the Fellowship

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of Alcoholics Anonymous

in the US and Canada.

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We'll take a close look at

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what goes on at the

General Service Office,

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or GSO as we call it,

as well as the people

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and organization it serves.

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Whether you're a member of AA

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or just want to learn more

about this almost 90-year-old

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organization, we welcome

you to this journey.

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We have a lot to explore.

So let's get started.

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Welcome to GSO.

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Let's start at the

beginning of the AA story.

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How did AA start?

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How does AA continue to flourish

around the world? Today?

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I've invited Sandra, director

of Staff Services at GSO

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to help me tell this story. Hi, Sandra.

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- Hi, Nathan.

- Sandra, how was addiction

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to alcohol treated before

Alcoholics Anonymous?

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- Well, Nathan, in the time

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before AA in medical

support became available

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for alcoholics in the 20th century.

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Alcoholism was primarily

considered a moral failing,

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and the treatments were often barbaric.

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Chronic alcoholics were

locked up in prisons

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and insane asylums.

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They were subjected to all kinds

of experimental treatments.

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Many were unsuccessful and often tortures.

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We also saw the rise

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of the Temperance Movement

in the 19th century.

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Outta this movement came a

group called the Washingtonians.

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It was started by six alcoholics

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who thought they could stay

sober by joining together

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and supporting one another.

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Their ideas caught on at first,

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but eventually the group fell apart

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because of fighting over the

social issues of the day.

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Then comes prohibition in

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of alcohol in the United States.

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- Then Prohibition ends in 1933.

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- Yes, and W enters our story.

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- Bill W is a 38-year-old

struggling businessman living in

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Brooklyn, New York, and

suffering from severe alcoholism.

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He had been hospitalized

numerous times for his drinking

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and would chronically return to the bottle

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after being released.

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- At this point, bill is desperate.

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A later description said

that terror, self-hatred

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and suicidal thoughts were

his constant companions.

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It was at this low point

when Bill was visited

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by his friend, Eby T,

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- Old drinking buddies.

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- Bill immediately offers Eby a drink,

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- Gin and pineapple juice,

- But Eby declines.

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Bill knows Eby to be a hardened

alcoholic like himself,

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but here he was sober sitting

at Bill's kitchen table.

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When Bill asked how he had done it,

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Eby says he accepted

the spiritual principles

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of something called the Oxford Group.

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- Right off the bat, bill

doesn't like the idea

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of anything religious.

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When Eby asks him,

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why don't you choose your

own conception of God?

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Bill's resistance begins to melt,

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- But this isn't enough

to keep Bill sober.

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Less than a month later, bill is admitted

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to Towns hospital in New

York City for treatment.

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Again. Here he meets

Dr. William d Silkworth.

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The doctor shares his belief

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that alcoholism is not a moral failure,

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but a physical allergy to

alcohol causing a compulsion

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and mental obsession to drink.

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Here, bill experiences a

profound spiritual awakening,

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and he never has another drink again.

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- That's not to say that the temptation

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to drink disappeared.

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- That's right. Bill learns

that in order to stay sober,

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he needs to take action as well

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and connect with other alcoholics.

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- Bill makes that connection.

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In spring 1935 on an unsuccessful

business trip to Akron,

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Ohio, he's struggling

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and finds himself in the

lobby of the Mayflower Hotel,

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tempted by the party in the hotel bar.

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Bill has an overwhelming

urge to drink, but,

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and this is an important

moment in the history of aa,

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he remembers that talking to

another alcoholic might help.

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He sees the church directory

posted on the wall in

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the hotel lobby.

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Bill's call to a church

eventually leads him

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to meet another alcoholic, Dr.

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Bob. Yes, when they meet

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Bob plans to talk with

Bill for only 15 minutes.

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He has a severe hangover,

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but they end up talking

long into the night.

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It was a profound experience for both men.

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For the first time,

there is another person

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who really understands their drinking

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and their many failed

attempts to get sober.

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- Now, Dr. Bob does keep drinking,

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but with Bill's help, he

finally has his last drink.

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On June 10th, 1935, a date

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that marks the beginning

of Alcoholics Anonymous,

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- Bill and Bob soon

realized that the best way

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to help other alcoholics was

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to talk about their own drinking

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and the idea that

alcoholism was a disease,

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not a moral failing.

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- Later that summer,

bill returns to New York

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and begins to have success

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with patients from Towns hospital.

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He and his wife Lois,

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welcome alcoholics at their small Brooklyn

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apartment just as Dr.

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Bob and his wife Anne were

doing in their home in Akron.

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By late 1937, bill and Dr.

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Bob are astonished to find that

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after two years of working

with dozens of alcoholics,

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about 40 were staying sober.

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AA was up and running.

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- Now they look for ways to

carry this message of hope

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to even more suffering alcoholics.

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They agree to write a book.

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Here we come to the

pivotal story of how Bill,

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through his connections, ends up meeting

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with John d Rockefeller, Jr.

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To ask for a $50,000

contribution to the book Project.

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Rockefeller was a prominent

financier and philanthropist.

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He agrees only to a $5,000 contribution

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after one of his advisors

asks, isn't money going

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to spoil this thing?

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A light bulb goes on for Bill,

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and the idea of AA

self-support takes root.

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More to come on that in this episode,

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- But back to Bill and Dr.

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Bob's book project.

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After more than a year of writing,

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bill thinks we need a definite statement

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of concrete principles

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that these drunks can't wiggle out of.

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So he writes a first

draft of the 12 steps.

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The book, which is officially

titled Alcoholics Anonymous,

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is published on April 10th, 1939,

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4,650.

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Copies of the first edition

roll off the presses

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- Today, the book is known

by millions as the big book.

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It has sold more than 40

million copies in English alone

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and is available in 75 languages in 1940.

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The first general service

office is established in lower

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Manhattan to provide general service

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to the rapidly growing organization.

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By 1950,

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there are a hundred thousand

recovering alcoholics in

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AA worldwide.

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- The growth of AA since that

time has been pretty amazing.

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AA is active in more than 180 countries,

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and our publications have

been translated into 110

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languages and counting.

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Today, the general service

office in New York City serves

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AA in the United States and Canada,

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and also offers services to

AA internationally, especially

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to countries where there's

no service structure.

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Since we're a large

nonprofit organization,

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we do have board governance,

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but our service structure is unique.

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It's a bottom up versus top down structure

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and involves members

throughout the organization.

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- We'll hear more about

our service structure

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later in the episode.

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Sandra, thank you for that

glimpse of AA history.

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- Nathan,

- It has been my pleasure.

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For more information about aa,

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please visit our website@aa.org.

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- Briefly mentioned in the

AA story were the 12 steps.

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These steps are suggested

as a program of recovery,

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and they're a big part

of what AA is all about.

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Along with the 12 steps,

there are also 12 traditions.

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Just like the steps, the

traditions are suggestions.

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There are no rules in aa,

no musts, no have tos.

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Every group is autonomous.

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That's actually part of tradition four.

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The fifth tradition

states that each group has

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but one primary purpose

to carry its message

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to the alcoholic who still suffers.

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The seventh tradition

states, every AA group ought

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to be fully self-supporting, declining

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outside contributions.

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In the early pioneering years

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of AA groups primarily

met in people's homes,

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but the fellowship expanded quickly,

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and as Bill w himself will tell you,

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- Well, after a while,

Holmes got too small.

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We had to move into halls

and we can all smile.

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As we think of the great cries

that went up from us drunk,

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when landlords actually had

the nerve to charge us money

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for those halls, the heartless things,

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why we said to the

landlords, we can't mix money

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with spirituality.

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The landlord said, well,

that's all right for me,

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but you don't get the hall.

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So it cost a little something,

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and we began to drop money in the hat.

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- We began to drop money in the hat,

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meaning we were collecting

money from each other,

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self-support straight

from the GSO archives.

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That recording was Bill W

speaking at the International

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Convention in St.

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Louis, Missouri, 1955.

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Now, nearly 70 years later, the necessity

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of self support remains the same for why

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and how GSO implements this practice.

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We take you to the source

affectionately known

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around the office as Zenni.

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- My name is Zenida Medina

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and I am the controller at

the General Service Office.

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- Last name? - Yes. That's

okay. I'm not a member of aa.

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- So you don't need to be

a member to work at GSL?

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- No, not all positions are

required to be a member of AA

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in the finance department.

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No one is required to be a member.

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- What does the controller do?

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- As the controller of aa, I

go over the day-to-day activity

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of the accounting department to make sure

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that our reports are accurate so

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that the CFO can report

accurately to the board.

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- So you know a thing or two

about self-support in aa.

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- I've been around quite a while, so yes.

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- What do we mean by self-support?

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- Self-support means accepting

contributions only from

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AA members.

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- How do we support ourselves?

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- So we do have two revenue streams.

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Our first is literature sales.

We sell recovery literature.

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We are a wholesaler, so a

lot of treatment centers,

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hospitals, as well as groups

and intergroup central offices.

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All purchase literature from us

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- And anyone can purchase literature.

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- Anyone can purchase literature.

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And then the other stream

of revenue is contributions.

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We accept contributions

only from AA members.

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- What about AA entities?

Like AA groups or districts?

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- Right, so there is no limit

to AA groups, conferences,

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areas, districts, assemblies, events.

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We also receive contributions

as long as we know

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that they're all from AA

members and that has no limit.

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The only other limit

there is is for bequest,

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which is anyone leaving

money to us in their will.

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There's a $10,000 limit to that.

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- So how can you tell if a contribution is

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coming from a member?

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- So we have a couple of

different methods that we use

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to try to navigate all of the

contributions that we receive.

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We receive more than 4,000 physical checks

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to the office on a monthly basis.

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- Wow.

- 20%

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of our contributions comes

from online and online.

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Everybody can put in all the information,

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but as soon as you go in, the

first thing that it asks you,

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are you an AA member?

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Once you click that, then you can move on

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to the next steps in

giving the contributions.

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But we don't have that

feature when we receive

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that physical checks to the office.

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If there is no information

on the check, we look

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to see if they've done a

contribution in the past

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to see if we have history of

this person in our system.

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And then if we can't tell at all

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and there's just no way of telling,

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we actually return the

contribution with a letter

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and the return envelope asking, you know,

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this is what we're doing.

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We're sending it out to ask

if you're a member of aa.

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And then once they tell us and

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and they can return the check,

then we'll actually go ahead

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and put it into the system.

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We've returned hundreds

of thousands a year,

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and that's kind of hard, you

know, as an non AA member

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to see a check in front of

you and you have to return it.

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But I stopped feeling

that way because it works.

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It just works.

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- So in essence, this

is exactly what we mean

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by self-support.

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- Absolutely. It's just

declining outside contributions,

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just accepting contributions

from AA members.

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- But financially speaking,

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it seems like AA could really benefit from

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outside contributions or

lifting the max amount.

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Why is it so important to maintain this

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tradition of self-support?

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- It's important to maintain the integrity

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of the organization.

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If one person, or you

know, multiple people

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contribute vast amounts of

money, it's definitely gonna try

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to influence the program,

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and that's not something that we accept.

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- And why don't we accept that?

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- Because it interferes with

the primary purpose, which is

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to help alcoholics achieve sobriety.

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Self-support is something

that I didn't know about

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before working for the program of aa.

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I didn't understand it.

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I didn't know the reason for

it or why it even existed.

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It didn't make any sense as an accountant.

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'cause I was just hired

for my skills. That's it.

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So I had to learn a lot.

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But working at the office,

interacting with visitors,

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definitely reading the literature

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and just working on a

daily basis here really,

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really taught me a lot about

why the program is the way

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that it is and why it works.

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- Thanks, zani.

- Thank you, Nathan.

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- In this podcast, we respect

the anonymity of AA members.

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Last names are shared only

for those who are not in aa.

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For more information on Grapevine

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and Lania, including the

magazines podcast, Instagram

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and apps, please visit aa grapevine.org

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and aa levina.org.

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- Well, I think we're off

to a pretty good start.

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We've talked about what

alcoholism is, the history

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of Alcoholics Anonymous

and how AA supports itself.

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Now, a big question remains,

who is sailing the ship?

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Who runs this thing? Does AA

have a president or a CEO?

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No, it does not. There

is no one leader of aa.

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So who's in charge? Who

keeps this boat afloat?

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The answer is all of us.

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The great fellowship of

Alcoholics Anonymous.

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Here's how it works.

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So first, you gotta imagine the structure

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of a typical organization

as a triangle, standing tall

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with a tiny pointy top

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where a select few folks

hold all the power.

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They're the decision makers

calling all the shots

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for everyone else down below

the wide base of the triangle,

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who are mostly just along for the ride.

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Well, the general service structure

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of Alcoholics Anonymous flips

that triangle on its head.

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The pointy top is now on the bottom.

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The broad base is on top and

is now the final authority.

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That final authority is the AA groups.

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An AA group is two

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or more, sometimes many more

people who come together

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to help each other stay sober

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and to share this program of hope

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and recovery with other problem drinkers.

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That's the only goal

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of an AA group recovery from alcoholism.

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Anyone who wants help

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with a drinking problem is

welcome in aa, and it's free.

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There are no fees or

requirements of any kind.

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The collective opinion

of an AA group is known

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as a group conscience.

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There are hundreds of

thousands of groups in the US

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and Canada that choose

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to participate in this service structure.

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Their collective opinions

affecting AA as a whole are heard

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and funneled all the way

down to the bottom point

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of our upside down triangle,

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which is the General

Service Board of trustees.

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How does it get there?

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The service structure of

Alcoholics Anonymous in the US

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and Canada is divided

into 93 areas once a year.

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Elected representatives

from those 93 areas known

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as delegates, bring those

collective opinions with them

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and come together here in

New York City to consider,

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discuss deliberate debate

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and vote on these matters of

importance to AA as a whole.

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This event is called The

General Service Conference.

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What kinds of decisions

are made at the conference?

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All kinds. Should we publish a new book

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or other piece of literature?

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Should we create a podcast?

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These are decisions made

at the conference level.

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Now, how are the actions implemented?

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The answer to that

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and much more is exactly

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what we'll be exploring in this podcast.

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We'll explore the many ways

GSO supports the AA fellowship

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to carry the message of hope

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and recovery to the

suffering alcoholic, which is

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our primary purpose.

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- To find a meeting near you

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or a meeting online,

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download the Meeting Guide

app on your mobile device.

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- One of the best parts of

working at GSO is getting

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to meet visitors from around the world.

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- Hi, I'm Danielle.

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I'm an alcoholic and I am 10 months

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and three days sober.

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I drank for almost 20 years,

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pretty much constantly.

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If I wasn't at work, I was drunk.

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And I finally found

myself in the rooms of AA

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because I tried everything

else to get sober

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and nothing else worked.

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So I thought that I would just try aa.

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I finally went to my first

AA meeting. I got a sponsor.

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My sponsor wanted me to get a home group.

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It's part of the, you know, the,

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the triangle is unity

Service and recovery.

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You know, an important part

of that is the unity part.

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So I joined a home group

and it was a women's group,

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and I was kind of advised by my sponsor

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and some other people

that I knew in the program

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just to jump in.

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So I became GSR for my home group.

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- That's the general

service representative.

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You were elected to represent

your group at district

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and area assemblies?

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- I can't say no. That's what

I used to do was just say no

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to everything and everyone and just drink.

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Now, when people ask me

to do things in aa, I,

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I always agree because it, it

just keeps taking me to bigger

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and better things.

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And so

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- Here you are at GSO.

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- Here I am at GSO.

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You know, it's a beautiful area

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and everyone who works

here has been really nice.

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And we kind of got to meet some people.

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We got shown like all the

different departments,

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the shipping and mailing

room also, which was cool

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because they had like the big

book in every single language.

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So that was, that was

pretty cool to see that

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actually being here in GSO makes me feel

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even more connected

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and even more a part of

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the people in GSO are just,

are just like anyone else

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that you would find at a meeting.

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They're just regular people.

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You know, there was a, a young

woman that, you know, I I, me

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and her kind of connected right away.

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I mean, she has a neck

tattoo, which is great.

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I mean, you know, there's people

in the office of, you know,

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all ethnicities, all age ranges.

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And it's really cool that

there's a meeting here.

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There's like a conference

table and we just sit there

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and just have a meeting.

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And it was, it was a really,

it was a really good meeting.

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I'm so grateful for aa, I mean,

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I owe a, I owe my life to aa.

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I honestly, I honestly

do like it's real for me.

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- Thank you Danielle,

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for sharing your experience,

strength, and hope.

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And thank you listener

for sharing your time

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and attention in this

our inaugural episode

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of our primary purpose.

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We are just cracking the surface of

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what we have in store for you.

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So be sure to subscribe so

you can keep coming back.

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- Thank you for listening

to our Primary Purpose,

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a podcast produced by the

General Service Office on behalf

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of the Fellowship of

Alcoholics Anonymous in the US

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and Canada.

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