Bhavani Subramaniam, Chief Supply Chain Officer at mattress manufacturer Serta Simmons, joins us to discuss the complexities of managing a made-to-order supply chain. He explains how they build resilience through dual sourcing, nearshoring, and an intense focus on supply chain visibility, along with how his team uses data analytics and AI for insights across supply chain operations like new product launches. We also talk about the importance of diversity, equity, and inclusion, with Bhavani emphasizing authentic leadership.