Chargebacks? Partnerships? FAM as new advisor?

This week’s Friday 15, we're welcoming Sava Travel and Byrd! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us!

How can travel advisors protect ourselves against fraudulent chargebacks? I have terms and conditions in my TravelJoy that the clients have to sign when they pay a deposit and make payments. I had a client sign for a non-refundable deposit, They submitted a charge back for the deposit to their bank. What can I do?
How do you start a partnership with someone? Someone wants to "get into" travel with me. I specialize in cruises. She has done a lot of all Inclusives, been to several destination weddings so that would be hers. What's your thoughts on this? - Denise
Do most host agencies allow new advisors to attend Seminar at Sea and other Fam trips? My host is forbidding new advisors to participate in fam trips or national level conferences. Is this standard?

RESOURCES:

We have a great article that Travel Industry Solutions wrote for us on your best defense against fraud and chargebacks - https://hostagencyreviews.com/blog/tis-q1-2025
We also have a great article around credit card fraud and protecting your agency - https://hostagencyreviews.com/blog/protect-travel-agency-credit-card-fraud
We have an article about FAM’s overall, how to find them, etiquette etc, where we also outline that it is rare as a new advisor to be invited on a FAM - https://hostagencyreviews.com/blog/travel-agent-fam-trip
travel lawyer list - https://hostagencyreviews.com/blog/travel-lawyers#sts=List%20of%20Travel%20Lawyers

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