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#1 Reason Why You Won't Reach Your Big Revenue Goals
9th January 2024 • Beyond the Session with Aisha R. Shabazz • Aisha R. Shabazz
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Are you frustrated by the silence that follows your innovative ideas?

In this episode of "Beyond the Session with Aisha," discover the crucial, yet familiar, element often overlooked when creating multiple revenue streams in your mental health practice.

>>>

Let's connect on LinkedIn so that you can join me for the next LIVE Q&A each week on Wednesdays.


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Ready to reach your revenue goals, join the Strategic Incubator and ongoing accountability and individual coaching.

Transcripts

Aisha:

Let's say you're tired of offering the same old therapy week after week,

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month after month, year after year.

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And then you have a bright idea

to create something new that

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will increase your revenue.

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You figure out all the details, the price,

the ideal client, even the technology,

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everything is ironed out and in its

place for you to hit the ground running.

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You prepared yourself for the

big reveal and then crickets.

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No one.

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And I mean, no one raises their

hand and says, yes, please.

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I'd like to sign up for your intuitive

eating workshop or absolutely.

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I can't wait to start your new grief group

or tell me exactly how soon I can get my

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hands on your new book about managing OCD.

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What happened if you're ready to create

multiple streams of revenue within your

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private practice this year and you don't

tackle this thing first, you will not

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hit the revenue goals you need and want.

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On today's episode of beyond the session

with Ayesha, the business podcast that

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teaches you how to create a premium mental

health business and ethically blend your

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clinical skills with entrepreneurship.

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You will learn how there's more

to creating multiple revenue

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streams than having a great idea.

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I'm your host Ayesha, a licensed

mental health therapist and strategic

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consultant for mental health industry

leaders who are ready to compassionately

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disrupt the mental health industry,

making it more accessible for clients

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and more sustainable for clinicians.

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Building a business from the ground

up is hard, and I'm here to infuse

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some bliss into your role as a founder

and mental health industry leader.

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This process can be overwhelming

at times, and feeling overwhelmed

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does not automatically mean

that you're bad at business.

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Sometimes that is just

the name of the game.

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But if you notice that you're feeling

so overwhelmed that you're unable

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to take action, there's one major

culprit that is often to blame.

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You're hiding so much so that you're

hurting your chances of reaching the

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revenue goals you want and need and

harming your future clients chances at

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getting the help they want and need.

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So let's do a thought experiment,

shall we imagine you're in the market

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for a new car and you have your

choice narrowed down to two cars.

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Each are at two different dealerships,

dealership a and dealership B.

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Both have ample inventory, you're ready

to test drive the vehicles and talk

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about the features and benefits of both

cars directly with the sales associates.

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You venture into dealership A and

everything was smooth sailing.

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You came prepared with your list of

questions, which were answered by

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the associate with grace and ease.

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You took the car for a test drive

and were impressed with the features

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and benefits and the price of the car

was in alignment with your budget.

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You make them aware that you're planning

to check out one more dealership

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to help you solidify your decision.

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You waltz over to dealership B

thrilled at the idea that you'll

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soon be the owner of a new car.

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You walk through the aisles of

cars and look at the MSRP, but all

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the cars are missing a price tag.

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You find that kind of odd since the last

dealership conveniently listed its prices.

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But you think to yourself, this car

is so new, they must have forgotten

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to put the price tag on the car.

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This car isn't identical to the one

at dealership A, but it feels like a

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great fit for what you're looking for.

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You assume that it's probably

around the same cost as the other

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dealership, give or take a few dollars.

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All cars in dealerships are

pretty much the same, right?

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You walk up to the sales associate

and follow a similar flow as

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you did at the first dealership,

and then you decide this is it.

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The car that you see yourself

driving around for the next 10 plus

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years will be from dealership B.

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You walk inside to chat with the

sales associate so that you can

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discuss the terms of the agreement

and review the fine print.

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The sales associate rattles off the

rehearsed spiel about your soon to

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be new car and your ears perk up when

you hear the total cost of the car.

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Oh, I didn't realize that

was the cost of the car.

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I just assumed that since the make and

model were comparable to the dealership

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down the street that the prices of

your cars would be about the same too.

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No, our prices are based on

our unique business model.

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We're aware of what the other

dealerships charge, but we don't

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base our prices off of their prices.

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Okay.

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Well, can you at least explain

why you don't publish your prices?

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Oh, it's tradition.

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We don't publish our prices

because we don't want the

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competition to know what we charge.

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Okay.

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Well, that's a bit of a contradiction

to what you just said about basing your

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prices on your unique business model.

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But in any event, I'm not the competition.

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This car is out of my price range.

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I can't afford it.

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Is there any room to negotiate?

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The sales associate looks

at you over their glasses.

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Well, you said you

wanted a car, didn't you?

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Frankly, it seems like you need a

car based on how you're carrying on

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about the state of your current car.

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If you're really that serious about

being a car owner, you'd take what

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I'm offering regardless of the price.

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But since you're not interested

in what we offer and would rather

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haggle, perhaps you should try

the used car lot down the street.

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. Sometimes bargain shoppers even

participate in a ride share

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when their budget is too tight.

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They're both great alternatives

for people like you.

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You think to yourself, what

are they talking about?

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You speak up for yourself and you say,

I'm not in the market for a used car and

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I'm interested in using a ride share.

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I wanted to purchase a new

car and I'm here because I'm

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serious about purchasing a car.

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I just want to make sure that.

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I was being a good steward of my finances.

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I would have never come in here.

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So my whole afternoon talking with you

and taking the car for a test drive, had

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I known it was out of my price range,

I knew this was too good to be true.

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All car dealerships are the

same, just in it for the money.

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You leave dealership B in such a

tizzy, feeling defeated, completely

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abandoning the idea that you

found a great car at dealership A.

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You return home feeling scorned.

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I'll just stick to what I already have.

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And scene.

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Now you're probably thinking,

Aisha, a car is a one time purchase.

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No one is purchasing a car every day.

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True.

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However, how many people do you know

are paying a lump sum of cash for a car?

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Most people are financing a

car for three to five years.

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And according to lending tree.

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com, the average cost of a

monthly car payment is 563.

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If we break that down into weekly and

bi weekly payments, that's roughly

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140 a week or 280 every other week,

that sounds very similar to how

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much some therapy sessions costs.

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And over the course of three to

five years, that's a significant

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investment of time and money.

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So now that I've painted this picture

for you and have your full attention,

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let's have a serious talk about.

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Why hiding is hurting your practice

and potentially impacting the

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therapy industry as a whole.

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You will notice in this example, the key

thing that is being hidden is your price.

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And if you're hiding your prices,

regardless if you're offering therapy

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or you're expanding into a different

revenue stream like writing a book,

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hosting a workshop, it's so important

for you to keep your prices up front

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and center and very transparent.

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You have to stop assuming just

because people want to know the

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cost does not mean that they're not

serious about what you're offering.

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This is a very cynical and toxic way of

viewing people who are seeking support.

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There are many indicators of whether

a potential or current client is

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serious about therapy or any other

therapeutic service or product that

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you're offering and asking about

the price is not an indicator of

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whether or not they are serious.

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I make every effort not to throw shoulds

and buts around, but when it comes

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to health care, therapy should not

be a one size fits all, and everyone

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should have access to options to

high quality care that's in alignment

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with their budget and lifestyle.

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Like the sales associate, if you assume

that your current or future client is

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looking for budget friendly options, when

they share with you their reactions to

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your mystical pricing, without asking them

questions first, this is inappropriate.

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If you are currently in a position

where your prices are not publicly

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open and out there, or you have therapy

consultations ready on your calendar,

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and you have not shared your prices

on your website or your client inquiry

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form, I need you to do the following

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let's imagine that you tell

them how much therapy costs and

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they're like, oh, my goodness.

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The next thing you should do is ask the

client what they're hoping to spend on

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a weekly or monthly basis on therapy I

do not want you to get into the habit

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of negotiating your rates because this

is a very uncomfortable situation for

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the client and then they're having to

make financial decisions off the cuff.

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It's more valuable for them to

have to think through whether or

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not they can afford the services.

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The investment of time, energy and

effort, attention, focus, and money

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before they get on the call with you.

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If you don't give them that opportunity,

this could be considered sleazy sales

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and specifically high pressure sales.

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And we do not want someone

to feel pressured or strongly

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persuaded into doing therapy.

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We want them to come to the consultation

saying, yes, I want to do this.

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The same is true for any other.

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Product or service that you're expanding

into you want people to feel welcomed

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into making that decision for themselves.

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That's what we mean by self

determination and self efficacy.

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So you want to mimic that in

the sales process as well.

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When you are able to make

information based suggestions.

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This will take you so much further

than making another assumption

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about their value of money.

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Another thing to keep in

mind is your competition.

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So frankly, I don't think you should care

how much somebody else is charging for

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therapy because it has zero impact on

how you cover your business expenses and

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how you will reach your revenue goals.

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Yes, it's true.

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You have competition.

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I don't want you to break out

into a heavy sweat over that.

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You are not the only show in town.

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It'd be foolish to assume that you

wouldn't have competition, especially

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in a capitalistic society, right?

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It thrives off of competition.

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So it's most likely true.

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Your quote unquote competition has

already scoped you out in such a way

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that they are doing market research.

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And we talk about you doing

market research when you

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created your business plan.

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Now, if you are starting to break

out in the hives and say, I used

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to, I never created a business

plan for my private practice.

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It's not too late.

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You can always create a business plan

for your practice and right past wrongs.

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If you are so deep in your

private practice, we're just

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like, what is the point?

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I can tell you that having a very

strategic plan on how you are going

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to generate revenue, but also generate

profits, how you are marketing and what

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is your sales strategy is super important.

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We dive into these details in the

strategic incubator where you are getting

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individual coaching around what is your

specific strategy for your specific.

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Business and we're breaking

this down based on the

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services that you're offering.

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Click the link in the show

notes to learn more details

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about the strategic incubator.

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Now, I just want to hit this

point home about your competition.

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You are wasting your time.

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If you are more focused on what your

competition is potentially doing.

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Then focusing on your own business, focus

on the people that you want to serve.

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Through your practice.

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And leave the market research

for a particular phase of

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your strategic planning.

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If you focus on this too much on a daily,

weekly, even monthly basis, you are going

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to again waste a lot of time and energy on

what other people are doing when you can

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use that energy doing something else more.

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Useful

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if you're not giving your potential

clients all the information they need

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to know, like and trust you there's no

reason for them to commit their valuable

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resources of time and money to invest

in anything that you are offering them.

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So do not waste your time.

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And doing all of this to

get nothing in return.

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And this is the main reason why

therapists hire me as a coach, because

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they have big revenue goals and

they've tried to make it happen on

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their own with little to no success.

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If you want to get a taste of what it's

like to be coached by me, tune into my

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live Q and A's on LinkedIn and grab your

chance to ask me questions about ethical

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marketing, sincere sales and profitable

business development strategies.

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My goal is to host these events every

Wednesday for the next 90 days or so.

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So if you have a question that you

want me to answer, click the link

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in the show notes to connect with

me on LinkedIn, and then you'll get

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notifications about the dates and

specific times that I'm going live.

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So the moral of the story is stop hiding

and specifically stop hiding your prices.

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Now in Thursday's episode, we're

going to talk about some more

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things that you may be hiding

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if you've enjoyed this episode of

beyond the session with Aisha, just

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let me know by sending over a five

star rating or sharing this episode

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link with a friend until next time.

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Take care.

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Talk soon and keep thriving.

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