In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Paul Fornier, President and Founder of Tacticware Resource Group. Paul and Nick take a deep dive into what Paul calls the Equilateral Triangle of Success, which includes leadership, culture, and strategy. Nick and Paul discuss how companies can leverage these three things to be successful, and how to create value in people and teams that ultimately leads to greater financial success for companies. 

QUOTES

• “Innovation is the lifeblood of the manufacturer. It is the lifeblood of a broker to remain relevant with the manufacturer and the strategic account.” - Paul Fornier [27:51]

• “We need more resources in the foodservice industry. When we learn from each other we grow as a community.” - Nick Portillo [44:29]

TIMESTAMPS

• [00:27] Intro
• [01:16] How Paul got into foodservice
• [05:39] Leadership and culture
• [12:46] Source vs. symptom
• [18:45] Facilitating longterm leadership
• [22:27] Customer base assessments
• [26:26] Introducing innovation properly  
• [33:41] Assessing customer relationships 
• [45:24] Paul’s advice for foodservice entrepreneurs

RESOURCES

Portillo Sales

CONTACT

Nick: nick.portillo@portillosales.com

Paul: https://www.linkedin.com/in/paulrfournier1/