In this insightful episode, Yarin Gaon, Founder of Fractional Partners, shares why outside capital often destroys more value than it creates for stage 4 founders. If you're generating more revenue but watching profits shrink, feeling overwhelmed by complexity, and tempted to raise money to fix it, you won't want to miss it.
You will discover:
- Why giving capital to an unclear business model is more likely to destroy value than create it
- How to shift from growth by addition to growth by subtraction to tighten your core engine
- What it takes to identify your most profitable 20% before scaling with outside capital
This episode is ideal for for Founders, Owners, and CEOs in stage 4 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quiz
Yarin Gaon is an entrepreneur-turned-investor with a proven track record of founding, scaling, and exiting companies. He launched his first company at age 14 and went on to build Israel’s largest e-commerce platform for military goods, which he later sold before relocating to the U.S. He also served as an Entrepreneur-in-Residence at a venture capital firm, where he specialized in turning around distressed startups. With an MBA from Tel Aviv University (and time spent at Kellogg School of Management), Yarin now helps growing companies mature into strong, cash-flowing assets. Yarin has mentored over 400 businesses through SCORE and the University of Chicago’s Polsky Center.
Want to learn more about Yarin Gaon's work at Fractional Partners? Check out his website at https://www.fractional.partners/
Connect with Yarin through his LinkedIn at https://www.linkedin.com/in/yaringaon/
Mentioned in this episode:
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Hello, hello, and welcome, welcome once again
Scott Ritzheimer:to the Start, Scale, and Succeed podcast, the only podcast that
Scott Ritzheimer:grows with you through all seven levels of your journey as a
Scott Ritzheimer:founder. I'm your host, Scott Retzheimer, and today we're
Scott Ritzheimer:going to talk about a challenge that I have for you. You see,
Scott Ritzheimer:just about every single one of you that are sitting there in
Scott Ritzheimer:level four, you know, those disillusioned leaders that are
Scott Ritzheimer:just in the belly of this journey as a founder. One of the
Scott Ritzheimer:things that's keeping you there is this almost universally
Scott Ritzheimer:accepted belief that if you could just have more money,
Scott Ritzheimer:you'd be okay. If you could just get more cash, it would be fine,
Scott Ritzheimer:and especially if that cash comes in the form of outside
Scott Ritzheimer:capital, whether it be debt or equity or some type of
Scott Ritzheimer:fundraising for nonprofits, our guest today has the argument
Scott Ritzheimer:that it may actually kill your business more often than grow
Scott Ritzheimer:it, and so if more capital isn't the answer, well, what is?
Scott Ritzheimer:Fortunately, he's not here to just show us the problem, but to
Scott Ritzheimer:show us a way forward with us today, we have Yarn Gaon. I
Scott Ritzheimer:think I said that right on personal part here, but he is
Scott Ritzheimer:awesome, excellent. He is here to show us the way. Yarn is the,
Scott Ritzheimer:as an entrepreneur turned investor with a proven track
Scott Ritzheimer:record of founding, scaling, and exiting companies. He launched
Scott Ritzheimer:his first company at age 14 and went on to build Israel's
Scott Ritzheimer:largest e-commerce platform for military goods, which he later
Scott Ritzheimer:sold before relocating to the US. Welcome to the US of A. He
Scott Ritzheimer:served as an entrepreneur in residence at a venture capital
Scott Ritzheimer:firm, where he specialized in turning around distressed
Scott Ritzheimer:startups with an MBA from Tel Aviv School, sorry, Tel Aviv
Scott Ritzheimer:University, and time spent at Kellogg School of Management.
Scott Ritzheimer:Yarn now helps growing companies mature into strong cash flowing
Scott Ritzheimer:assets. Yarn has mentored over 400 businesses through SCORE,
Scott Ritzheimer:and the University of Chicago's Polsky Center is here with us
Scott Ritzheimer:today. Yarn, welcome to the show. I want to start off with
Scott Ritzheimer:this, this line that jumped off me. You have this - I don't know
Scott Ritzheimer:if you would call it an online book. I don't really know where
Scott Ritzheimer:Notion fits in the world of things these days. It just kind
Scott Ritzheimer:of does everything, but it's really, really cool, interactive
Scott Ritzheimer:resource. And as I was going through it, this line just
Scott Ritzheimer:jumped out off the screen at me, and it says, giving capital to
Scott Ritzheimer:an unclear business is more likely to destroy value than
Scott Ritzheimer:create it. Now that's a pretty contrarian take for business and
Scott Ritzheimer:nonprofit worlds. Quite interestingly, where founders
Scott Ritzheimer:think that they know what to do, they just need more money to
Scott Ritzheimer:break through. Why is that not true?
Unknown:Ooh, for many reasons. So, it's, it's not true for a
Unknown:very specific type of companies, a very specific stage of their
Unknown:lifestyle life cycle. So, let's talk a little bit about
Unknown:companies and stages and different needs for different
Unknown:stages. So, as companies grow, you start with what I call the
Unknown:hustle stage, right? It's all about zero to one, zero to $2
Unknown:million in sales. It's all about saying yes to stuff, yes to more
Unknown:customers, yes to more channels, to more revenue streams. It's
Unknown:just about yes, you're trying to find what works, right? So
Unknown:you're really opportunistic about it, and that's a method,
Unknown:or a growth method, method that I call growth by addition,
Unknown:right? The idea is, what else can I add, and how can I
Unknown:generate more revenue? What happens is, as companies grow
Unknown:and find some success, or some traction, or some product market
Unknown:fit, what happens is they try to emulate that mindset as they
Unknown:grow, so they try to grow by addition, so they try to add
Unknown:more customers, and more type of customers, more type of
Unknown:products, more type of channels, and what happens is it becomes
Unknown:extremely complex to manage, and they basically end up building a
Unknown:very, very wide business model that is very hard to manage and
Unknown:very expensive to scale. So, if you take capital, if you take
Unknown:money or an investment, either it's equity or debt, and you say
Unknown:to a $5 million company that serves multiple different types
Unknown:of customers with multiple different types of product, and
Unknown:say, "Here, here is $5 million go scale this. What usually
Unknown:happens is they burn that on, they lit this on fire, because
Unknown:it's an extremely hard business model to scale. So, a different
Unknown:version of doing this is instead of growing by addition is to
Unknown:transition to what I call growth by subtraction, and growth by
Unknown:subtraction is a model, not forever, but until you get to
Unknown:every company is, if let's say $20 million in sales, when the
Unknown:idea here is let's find the 20% that produces really 80% of
Unknown:profit, not revenue. Let's find the core engine of this
Unknown:business, the stuff that we do extremely well, the type of
Unknown:customer that we know how to serve extremely well, and
Unknown:tighten the business, tighten the business model. And once you
Unknown:have a super tight business model, then cash becomes
Unknown:accelerant, right. It's the idea, let's build the machine,
Unknown:and then put the gas inside the machine to make it go faster,
Unknown:but if your machine is not tight enough and you bring gas, you
Unknown:just lit up on fire. I hope that analogy made a little sense.
Scott Ritzheimer:Yeah, it's great. I think what makes this
Scott Ritzheimer:so hard is, is the timing piece of this that you opened up with,
Scott Ritzheimer:because maybe you don't agree with this, but I think you can
Scott Ritzheimer:do that too early, before you really know who the right
Scott Ritzheimer:customer is, or what the most profitable revenue stream is,
Scott Ritzheimer:and so you know two groups of people will hear this, there'll
Scott Ritzheimer:be the folks who apply it too soon, and then there's the
Scott Ritzheimer:folks, the folks who haven't applied it yet, and should have,
Scott Ritzheimer:and so first, do you agree with that? Is there a time for that
Scott Ritzheimer:hustle stage? Is that actually appropriate for the early parts,
Scott Ritzheimer:and if so, at what point does that scale tip? How do you know
Scott Ritzheimer:that it's time to change tack?
Unknown:So let's start by saying there's definitely a room
Unknown:for the hustle, right? That is how you get a business off the
Unknown:ground. That's the zero to one, zero to two. It's how you
Unknown:validate that there's demand for your product and services. The
Unknown:interesting question is about the tipping point, right? I said
Unknown:zero to one, I said zero to two, but it really comes down to
Unknown:where you feel you have some version of a product market fit
Unknown:or traction, so let's talk about what that looks like. Usually,
Unknown:what it looks like is there is a one side of the business that we
Unknown:know is predictable and generating cash flow
Unknown:consistently, or there is a type of client that we see that we
Unknown:are able to attract, and when consistency come into place,
Unknown:right, when there's some side of the business that is clearly
Unknown:working, the inclination of founders is to say, okay,
Unknown:something is working great, what else can I do? So they abandoned
Unknown:the core, and they ask, okay, so this is working great, what else
Unknown:can I do what other customers can I do, or can I serve? That
Unknown:is the trap, right? Instead of saying, okay, I'm a $2 million
Unknown:company, I'm a $1 million company, I'm still in my
Unknown:infancy, really, especially if you service, you're serving
Unknown:customers in the US, you're so small, you haven't really
Unknown:captured any market share, that is the point where you make or
Unknown:break, so you either say, "Okay, I'm just going to kind of say
Unknown:yes to everything and be opportunistic, or "I'm going to
Unknown:treat this as, okay, I found something that works, that would
Unknown:be my version one, or my first version of my business. Now, if
Unknown:I really want to grow profitably, I need to make a
Unknown:shift, so I need to design the version two, and the key here,
Unknown:if you get anything, version one of your business is not
Unknown:necessarily the version that is worth scaling. Not everything
Unknown:that you've built so far is worth scaling. There is a pause
Unknown:moment that, if you have it, allows you to really scale the
Unknown:most profitable parts, and if we talk about this, this is
Unknown:important, because there is a difference between scaling
Unknown:revenue and scaling profit, and a lot of people get this
Unknown:confused, right? Scaling revenue is all about saying yes to
Unknown:sales, right, but you know better than I do, Scott, that
Unknown:not all sales are created equal, and profit is the average of all
Unknown:of your activities, right? Some bring a lot of profit, some take
Unknown:away from profit. So, if you change your mindset from I want
Unknown:to grow to be a $10 million company, which is a vanity
Unknown:metric, because it's based on revenue, versus I want to be a
Unknown:$2 million net profit company, start making different
Unknown:decisions,
Scott Ritzheimer:yeah, yeah. One of the other aspects of this
Scott Ritzheimer:that I find challenging, and, and some of our more astute
Scott Ritzheimer:listeners may, may be connecting the same dots, but we've had
Scott Ritzheimer:several folks who've come on who've talked about addressable
Scott Ritzheimer:market, and, and, and for some types of businesses, one to $2
Scott Ritzheimer:million may be market saturation for things that are brick and
Scott Ritzheimer:mortar, very localized, if you're a hair salon or something
Scott Ritzheimer:like that, and you've got a single location, and and so how
Scott Ritzheimer:is it that you go about continuing to grow when you are
Scott Ritzheimer:bumping into either a perceived or a real barrier on your
Scott Ritzheimer:existing market.
Unknown:Okay, let's take an example of this salon. Let's
Unknown:just take that as an example. So, there is a geographical
Unknown:saturation at some point for a brick and mortar business, but
Unknown:even then I would challenge this. So, the question is, like,
Unknown:how much can you actually get from a single location? So, I'll
Unknown:give you an example of a different company that I work
Unknown:with. I work with a company that does valet. They have, they have
Unknown:a valet service and. They basically provide valets for
Unknown:events and for restaurants and all these, but what happens is
Unknown:they try, so as they went through and they grew, the first
Unknown:inclination was to expand geography, right, to expand to
Unknown:different territories or to different markets, but if you
Unknown:haven't gone through a tightening process of your
Unknown:business and you expand to a different geography, what
Unknown:happens is you lose control of your core business, so it's a
Unknown:risk of expanding too early, especially if you are. So,
Unknown:here's the thing, you expand into it, so let's reverse the
Unknown:question. It comes as a loan comes to me and say, "Okay,
Unknown:Yarn, when should I expand? When should I expand geographically?
Unknown:When should I start a new location? And my answer would
Unknown:be, when you have a super tight model, when you know exactly
Unknown:what you need to do, and your entire model is super tight, and
Unknown:you know exactly how you acquire customers, convert them, produce
Unknown:an amazing experience, and make sure they come back when your
Unknown:business is tight. Take that model, copy, paste it to a
Unknown:different geography, but what happens is nine times out of 10
Unknown:those models are not baked, so they see revenue, but the model
Unknown:itself is not baked. Maybe they're not retaining enough
Unknown:clients, maybe their acquisition method is still not really
Unknown:tight, and when they try to copy paste this, they just create
Unknown:complexity in a market that they are not in. Did I resonate?
Scott Ritzheimer:Yeah, yeah. No, it's, it's really good.
Scott Ritzheimer:It's, it's the, the, the opposite of that. What I see
Scott Ritzheimer:most folks do is we need more revenue next year to keep
Scott Ritzheimer:growing, so how do we get more revenue? Well, let's go add
Scott Ritzheimer:another location, and I love this, this somewhat - it's not,
Scott Ritzheimer:it's not myopic, but this somewhat inward-looking approach
Scott Ritzheimer:of saying, hey, what is the model that we're trying to
Scott Ritzheimer:reproduce, not just how do we create more revenue. That's such
Scott Ritzheimer:a brilliant insight, Yarn. There's this question that I
Scott Ritzheimer:have that I saw all my guests. I'm interested to see what you
Scott Ritzheimer:have to say to this, but the question is this: What is the
Scott Ritzheimer:biggest secret you wish wasn't a secret at all? What's that one
Scott Ritzheimer:thing you wish every founder watching or listening today
Scott Ritzheimer:knew?
Unknown:Yeah, profitable growth is not magic, and profitable
Unknown:growth, it's not, is a result of making better profitable
Unknown:decisions. So that is why I built what you call the Notion.
Unknown:It's basically it's a system, right? It's called the Growth
Unknown:Clarity.. I'm sorry, the Growth Decision Canvas iterations
Unknown:throughout time, Growth Decision Canvas, and what this says, it's
Unknown:basically all of your growth decisions on one page, and I
Unknown:built this because I wish I had it when I ran my companies. So
Unknown:it's basically it's the version, it's helping you design the
Unknown:version two of your business that is worth scaling. So a
Unknown:business is basically a mind game, it's a game of the mind
Unknown:plus people. If you're able to make smarter decisions, it
Unknown:allows you to start saying no to stuff when you focus on your
Unknown:core and what you do extremely well. Profit would follow, and
Unknown:to just to touch on what you said a moment ago, revenue
Unknown:doesn't fund growth, profit does. You cannot pay anybody
Unknown:with revenue, you have to pay them with profit. So the shift
Unknown:is from a revenue mindset into a profit mindset. It's a harder
Unknown:mindset. It's harder to find that profit, but once you do,
Unknown:that is what funds your growth as you move forward.
Scott Ritzheimer:Yeah, yeah, that is so good. That is so
Scott Ritzheimer:good. Such a big shift, but an important one for folks to make
Scott Ritzheimer:your own. I know there's folks listening, is like this is just
Scott Ritzheimer:changing their world and their mindset. They'd love to hear
Scott Ritzheimer:more, get access to some of the resources we've even talked
Scott Ritzheimer:about today. Where can folks connect with you and find out
Scott Ritzheimer:more about you and the work that you do?
Unknown:Yeah, you go to Canvas at that Canvas dot fraction of
Unknown:that partners. The Canvas and the tools are publicly open, so
Unknown:it's a DIY system. You can do it yourself, you don't even need
Unknown:me. I help companies that want help going through the process,
Unknown:but take that, take the first step is to identify what your
Unknown:growth bottleneck is and what decisions you haven't made
Unknown:explicit. If you're able to identify that, and we can solve
Unknown:for that, so we can start tightening the business. Right,
Unknown:where have you not focused? Are you serving too many clients?
Unknown:Are you doing too many products? Are you trying too many
Unknown:campaigns? Where exactly is the leakage happen? And then he
Unknown:walks you through a process, how to focus, and focus is profit.
Scott Ritzheimer:Very good, very good. Well, Yarn, that was
Scott Ritzheimer:absolute privilege having you on today. Fascinating conversation.
Scott Ritzheimer:I know you got some folks thinking, I know you did for me.
Scott Ritzheimer:So, thanks for being here. We really appreciate your time. For
Scott Ritzheimer:those of you watching and listening, you know that your
Scott Ritzheimer:time and attention mean the world to us. I hope you got as
Scott Ritzheimer:much out of this conversation as I know I did, and I cannot wait
Scott Ritzheimer:to see you next time.
Unknown:Thanks for having me, Scott. Bye.
Scott Ritzheimer:Hey everyone, Scotty Timer here. Thank you so
Scott Ritzheimer:much for listening to the Start Scale and Succeed podcast. I
Scott Ritzheimer:hope this episode gave you exactly what you need for the
Scott Ritzheimer:level you're in right now. If you want to discover what level
Scott Ritzheimer:you're in, take our 10 question founders evolution quiz for
Scott Ritzheimer:[email protected] That's foundersquiz.com it'll pinpoint
Scott Ritzheimer:exactly where you are and give you tailored tips to move
Scott Ritzheimer:forward and reach that next level in your journey as a
Scott Ritzheimer:founder. If you got something out of today's episode, don't
Scott Ritzheimer:forget to subscribe, rate, or review. It helps us reach more
Scott Ritzheimer:founders like you. And let's be honest, it means a ton to me, my
Scott Ritzheimer:team, and all our incredible guests, so keep starting,
Scott Ritzheimer:scaling, and succeeding, and I'll see you in the next episode.