Shownotes
Fresh off the Groceryshop 2026 mainstage, Ben Miller sits down with Yael Cosset, EVP & Chief Digital Officer at Kroger, live from the Vusion podcast studio at booth 913 in Las Vegas, to unpack Kroger’s AI strategy and what comes next as the company moves from experimentation toward more advanced AI applications.
Yael discusses the foundations behind Kroger’s AI strategy, the launch of its AI Shopping Assistant and how the company is thinking about the progression from assisted to augmented to autonomous AI. The conversation also explores governance, the role of humans as AI becomes more capable and how AI can help simplify the business and give associates more time with customers.
In this episode:
• Kroger’s AI strategy and the foundations needed to scale it
• What Kroger is learning from its new AI Shopping Assistant
• The evolution from assisted to augmented to autonomous AI
• Where human oversight fits into an increasingly autonomous future
• How AI can simplify work for Kroger associates
• The potential impact of AI across customers, associates and the business
• What AI could mean for the future of Kroger’s 84.51 proposition
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