What does it mean to be an empathetic leader? Think back to a time when you had an empathetic leader. What qualities did they have? The ability to connect & relate to others is an important leadership skill. Being a leader is no longer about control and dominance. Instead, they are deeply curious and is the foundation to trust and psychological safety. Empathy is not a weakness. Listen to Jon's story of how he's developed empathetic leadership.
Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.
Jon Ferrarra is a serial entrepreneur and noted speaker about social, sales and marketing. He has re-imagined CRM by building Nimble - The Simple CRM for Microsoft 365 & Google Workspace. Ferrara is best known as the co-founder of GoldMine Software Corp, one of the early pioneers in Customer Relationship Management (CRM) for Small to Medium sized Businesses (SMBs). He has been recognized by Forbes as one of the Top 10 Social CEOs, Top 10 Social Salespeople In The World and Top 100 Marketing Influencers.