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E29: How to build a following of buyers for your offer quickly (even if you have a tiny following)
Episode 2931st January 2023 • Hourly to Exit • Erin Austin
00:00:00 00:35:23

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The key to scaling your expertise-based service business is transforming your assets into something you can replicate, and an online course (an e-course) is one way to do that. I had a conversation with Molly Kaiser, who has a decade of experience building, selling, and teaching others the secrets to a good ecourse. In this episode, you will

  • Learn the ingredients to a good, profitable ecourse
  • Understand the difference between a $19.95 and a $997 course, and how to price your own
  • Hear about a quick, effective way to build the base you need to sell your course
  • As a bonus: Molly will share some hard-learned “don’ts” about selling your business

Molly was super generous with her time and information in a space that I think many experts see as their next step in business. If you are considering your hourly-to-exit journey and want to make sure you are lining up your IP to make key transitions, contact me, and we can discuss how I can help.

Connect with Erin and find the resources mentioned in this episode at hourlytoexit.com/podcast.

Erin's LinkedIn Page: https://www.linkedin.com/in/erinaustin/

Think Beyond IP YouTube Page: https://www.youtube.com/channel/UCVztXnDYnZ83oIb-EGX9IGA/videos

Music credit: Yes She Can by Tiny Music

A Team Dklutr production

Transcripts

Erin Austin:

Hello, ladies.

Erin Austin:

Welcome to the Hourly to Exit podcast.

Erin Austin:

Thank you so much for joining me today.

Erin Austin:

I am very excited for my guest, Molly Kaiser.

Erin Austin:

Welcome,

Erin Austin:

Molly.

Molly Keyser:

Hello, super excited to be chatting with you today.

Erin Austin:

Well, I am very excited as well.

Erin Austin:

when I found out about your expertise.

Erin Austin:

You know, what I love about this podcast, frankly, and having experts

Erin Austin:

on it, is like I get free coaching,

Erin Austin:

I get to ask all my questions that I have about these topics, and

Erin Austin:

then I'm sure what my questions are, also my audience's questions.

Erin Austin:

So it works out perfectly.

Erin Austin:

So first, I would like to let you introduce.

Molly Keyser:

Yeah.

Molly Keyser:

Awesome.

Molly Keyser:

So thanks again for having me.

Molly Keyser:

Hello everyone.

Molly Keyser:

my name's Molly and I'm from Wisconsin.

Molly Keyser:

you can probably detect the accent, but I actually live in New Mexico

Molly Keyser:

and my business journey, I actually started out as a photographer

Molly Keyser:

and I was able to grow that from.

Molly Keyser:

81 cents in my pocket to a multiple six figure studio.

Molly Keyser:

And so other people started asking me how I did it.

Molly Keyser:

And that turned into me doing, coaching and workshops and

Molly Keyser:

things like that, which I loved.

Molly Keyser:

But I found myself trading just even more of my time for money.

Molly Keyser:

So I found out about online courses and I decided to take all that information.

Molly Keyser:

Put it into my own online course and kind of the rest is history.

Molly Keyser:

so it was very easy for me to fall in love with courses because I was able to gain

Molly Keyser:

My time back and also help a lot of people and, grow my wealth at the same time.

Erin Austin:

so do

Erin Austin:

you still work, uh, do you now only do courses or do you do one-on-one work?

Erin Austin:

How do you work with your clients?

Erin Austin:

Who are your clients and how do you work?

Erin Austin:

With them?

Molly Keyser:

Yeah.

Molly Keyser:

Great question.

Molly Keyser:

So my ideal client is a service provider, like a one-on-one freelancer.

Molly Keyser:

I mean, I will work with men, but women are definitely like my ideal client.

Molly Keyser:

just because, you know, I was a freelancer trading my time

Molly Keyser:

for money with photography.

Molly Keyser:

But to answer your question, yes, I.

Molly Keyser:

100% do courses.

Molly Keyser:

Now, courses have been my full-time income since and I did a little bit

Molly Keyser:

of photography, but I have slowly transitioned out of it, because I

Molly Keyser:

just really love courses and helping people now turn their knowledge

Molly Keyser:

into their own online course

Erin Austin:

Now, I mean 20 15, 7 years ago, so things have changed

Erin Austin:

a lot technology-wise, I would imagine during that time in, terms

Erin Austin:

of being able to create, publish, distribute, monetize courses.

Molly Keyser:

Yes.

Molly Keyser:

I love this question.

Molly Keyser:

I actually haven't been asked this one yet, but I think

Molly Keyser:

this is a fantastic question.

Molly Keyser:

yeah.

Molly Keyser:

So back when I, started courses in like 2014, which, kind of shows you it'd

Molly Keyser:

only took me really a year to make it my full-time, which was pretty cool.

Molly Keyser:

back then I remember like I had to learn HTML to hand code sections of my website.

Molly Keyser:

you know, I'm like the MySpace generation, so, I used to hand code like

Molly Keyser:

I marketed on MySpace back in the day.

Molly Keyser:

but yeah, so we had to like, hand code websites.

Molly Keyser:

It was a lot of WordPress.

Molly Keyser:

you know, I was using a software back then, which I think it still does exist

Molly Keyser:

today, called Entreport, which is great, but it's just, it's very robust and.

Molly Keyser:

There's just a lot more options now, and so I always love when

Molly Keyser:

people come to me and they're like, oh, I wanna have an online course,

Molly Keyser:

but I feel like I missed the boat.

Molly Keyser:

I feel like, it's gonna be so much harder now.

Molly Keyser:

And I actually feel and know because I've, started other courses along the way that

Molly Keyser:

it's easier now because the technology.

Molly Keyser:

Laughably easier , in my opinion.

Molly Keyser:

and also people actually know what an online course is now.

Molly Keyser:

Like back in the day, not only did I have to educate them about my

Molly Keyser:

actual course topic and like why they would wanna purchase it, but

Molly Keyser:

I also had to educate them on like, , what is a course how do I log in?

Molly Keyser:

You know, these are things that people didn't really understand back then.

Molly Keyser:

So, one other thing is if you want data to back up what I just said, if

Molly Keyser:

you Google, the e-learning industry, it'll show you that, analysts

Molly Keyser:

projected that the e-learning industry would hit, I believe it was like

Molly Keyser:

105 billion by 2015, and it did.

Molly Keyser:

And now they're projecting by, I believe it's twenty twenty four,

Molly Keyser:

three hundred and twenty 5 billion.

Molly Keyser:

And it just keeps skyrocketing.

Molly Keyser:

Like companies are even hiring people like me or anyone that has a course to come

Molly Keyser:

into their company and teach the course.

Molly Keyser:

Like there's just so many levels of opportunity now.

Erin Austin:

Absolutely.

Erin Austin:

Yeah.

Erin Austin:

I like to say that I was ahead of my time.

Erin Austin:

I mean, before we started recording, I mentioned my, misadventures

Erin Austin:

with, LinkedIn Live today and that I am a tech, Luddite and.

Erin Austin:

it was easily, I mean, you know, 10 years ago or something where I had, would have

Erin Austin:

ideas for things that I wanted to do online, but it was just so complicated.

Erin Austin:

Like, I mean, for me it was like, forget about it.

Erin Austin:

Yeah.

Erin Austin:

and so now I'm very excited that technology is caught up to my.

Erin Austin:

abilities, I think is the way I, I love it.

Erin Austin:

. . So, we're gonna talk about courses, course creation, So, tell me, does

Erin Austin:

everyone have a course in them?

Molly Keyser:

I love this question.

Molly Keyser:

yes.

Molly Keyser:

I wholeheartedly like this is kind of the thing that people tell me is my

Molly Keyser:

thing, is like helping someone kind of extract like what their course idea is.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And we do actually have like a freebie that will help you with that.

Molly Keyser:

If you go to our website, it's profitable courses.com.

Molly Keyser:

but I'll talk about it here regardless.

Molly Keyser:

Yep.

Molly Keyser:

Mm-hmm.

Molly Keyser:

yeah, so everyone has a profitable course idea inside of them, and your

Molly Keyser:

profitable course idea can actually be any idea, but you have to just position

Molly Keyser:

it in a way that will make it profitable.

Molly Keyser:

So I'll kind of break that down if you want me to.

Erin Austin:

Yeah, that would be great.

Erin Austin:

Yes.

Molly Keyser:

Okay, cool.

Molly Keyser:

So, How I found my first profitable course idea is, like I said, I was running my

Molly Keyser:

photography studio and you'd think it would've been pretty easy for someone

Molly Keyser:

to look and be like, oh, well duh, she should have a course on photography.

Molly Keyser:

You know?

Molly Keyser:

But for some reason, I think sometimes even when the course

Molly Keyser:

idea is so close to us, sometimes we still don't necessarily see it.

Molly Keyser:

So, like for me, at the time, I heard about courses.

Molly Keyser:

And I knew I could just transition like my workshop and that into a course, but I

Molly Keyser:

thought, well, maybe that's not the idea.

Molly Keyser:

Maybe I should do this idea or that idea.

Molly Keyser:

And so I decided to come up with a bunch of different ideas before I chose the

Molly Keyser:

one, which is what I recommend you to do.

Molly Keyser:

So what I did was I looked at past.

Molly Keyser:

things that I have accomplished, past things with my story.

Molly Keyser:

Like what are things that I've personally overcome?

Molly Keyser:

So, what I looked at in the past was way back in the day, I had like a

Molly Keyser:

very successful babysitting business.

Molly Keyser:

I was like, well, maybe I could teach like parents how to help their kids

Molly Keyser:

be like, successful babysitters.

Molly Keyser:

I'm like, okay, that's an idea.

Molly Keyser:

and then I looked at my passions.

Molly Keyser:

I'm like, okay, well I really like hiking, so maybe I could help women.

Molly Keyser:

that wanna get into hiking, but just don't know where to start.

Molly Keyser:

Like I could help them, hike their first trail or something like that.

Molly Keyser:

I really like painting.

Molly Keyser:

Maybe I could help someone, go from never having painted before to

Molly Keyser:

like painting something they would be proud to hang on their wall.

Molly Keyser:

So I basically just went down all these ideas based on my, passions, my

Molly Keyser:

knowledge, like past experiences, and everyone has that past experience.

Molly Keyser:

in them, you know?

Molly Keyser:

And the cool thing is for example, you don't have to be, say, a

Molly Keyser:

gardening expert featured on homes and gardens to teach someone how to

Molly Keyser:

start their very first home garden.

Molly Keyser:

I always tell my students, you know, you really only need to know like 10%

Molly Keyser:

more than who you're teaching, and . Another analogy I like to use is when

Molly Keyser:

I was in college, . I did drop out, but when I was in college, , I took

Molly Keyser:

this business class and my business professor, he was like telling us how

Molly Keyser:

to have a great business and I couldn't help but like giggle inside because

Molly Keyser:

he had never had a business before.

Molly Keyser:

And for me it's like I would rather learn from someone who has 10% more experience

Molly Keyser:

than me, than just a piece of paper.

Molly Keyser:

Now, nothing wrong with getting a college degree, but like I would

Molly Keyser:

rather learn from someone that.

Molly Keyser:

paper or not the experience, you know?

Molly Keyser:

and so like I said, just look back at your past history.

Molly Keyser:

What have you accomplished?

Molly Keyser:

What have you helped other people with?

Molly Keyser:

What are you passionate about?

Molly Keyser:

And then come up with a bunch of different ideas and then look at which

Molly Keyser:

one's gonna be the most fun, the most profitable, the easiest, and then choose

Molly Keyser:

the one course idea to start with.

Erin Austin:

Now, does any of this change when you are a B2B service provider?

Erin Austin:

So your current

Erin Austin:

clients are all corporations or other businesses?

Erin Austin:

how do we look at course creation differently versus the b2c?

Erin Austin:

kind of courses.

Molly Keyser:

Yeah.

Molly Keyser:

Interesting.

Molly Keyser:

my photography course was b2b, so I helped other photography businesses.

Molly Keyser:

Mm-hmm.

Molly Keyser:

and then I did have at one point, like a low carb course, so that was b2c.

Molly Keyser:

And I'm thinking

Molly Keyser:

in my head right now, like I can't really think of any differences.

Molly Keyser:

Are you thinking in terms of.

Molly Keyser:

Legal or like something else

Molly Keyser:

. Erin Austin: Well, yeah.

Molly Keyser:

Well, uh, you're definitely the expert on that.

Molly Keyser:

That's not,

Molly Keyser:

I don't think anyone in my audience is a lawyer.

Molly Keyser:

I will say that . But, um, but yeah, just if they're thinking

Molly Keyser:

about instead of thinking about passions, maybe, you know, more focus

Molly Keyser:

or like how to market it.

Molly Keyser:

Or are you thinking like maybe how it's different to market it?

Molly Keyser:

Is that correct?

Erin Austin:

Like the way for them to think about like what ideas like

Erin Austin:

instead of being about their passions, maybe it's more and like the student

Erin Austin:

focus, like what do my clients need that I can bundle in a way and teach.

Molly Keyser:

Okay.

Molly Keyser:

Totally get it.

Molly Keyser:

Yes.

Molly Keyser:

Thank you for clarifying.

Molly Keyser:

So yeah, with any course idea, you always want to.

Molly Keyser:

, and that's what I said earlier, I was like, you can do any idea, but

Molly Keyser:

in order for it to be profitable, it's about how you position it.

Molly Keyser:

So whether it's B2B or b2c, you always wanna position it with the result in mind.

Molly Keyser:

So for example, my course is called Profitable Courses.

Molly Keyser:

So very short name and it's like, You know, the result, the

Molly Keyser:

result is you're gonna leave with a profitable course, right?

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And so, I always have my students come up with their promised statements,

Molly Keyser:

which basically I'll just share an example instead of saying,

Molly Keyser:

like, I am a bookkeeper, or instead of saying, I have a course for bookkeeping.

Molly Keyser:

Okay, that's pretty vague.

Molly Keyser:

Maybe you could put that on Skillshare and charge like 19 bucks worth, right?

Molly Keyser:

But if you change that statement to say something like, Well, I help, lawyer

Molly Keyser:

business owners who sell contracts online for other online business owners

Molly Keyser:

how to better do their bookkeeping, to raise their profit margins.

Molly Keyser:

Now it's so specific with the result that you could charge, you know, 9 97 plus.

Molly Keyser:

so a great question.

Molly Keyser:

I whether it's B2B or b2c, I think it's no different.

Molly Keyser:

But either way, you have to make sure that you are clear on.

Molly Keyser:

The promise and the results because people aren't gonna buy, they're not gonna be

Molly Keyser:

like, wow, she has 13 modules, , right?

Molly Keyser:

People wanna buy knowing like I can get the results.

Molly Keyser:

She's promising as quickly and painlessly as possible.

Molly Keyser:

Like someone would rather take a.

Molly Keyser:

Like if I'm gonna teach you the same thing, they'd rather learn it

Molly Keyser:

in three modules than 13 modules.

Molly Keyser:

So,

Erin Austin:

oh, that is so true.

Erin Austin:

I'll say, I mean, I have looked at online course I'm sure everybody has

Erin Austin:

an online course, experie and Bad and, maybe several of both and I will say

Erin Austin:

I am allergic now to like, Dozens.

Erin Austin:

I'm like, I'm like, Nope, I'm out.

Erin Austin:

Like there's just no way I will do.

Erin Austin:

Cause I've never once completed one.

Erin Austin:

Right.

Erin Austin:

you go through that and you, you learn that lesson and

Molly Keyser:

Yeah.

Molly Keyser:

People, people want, they wanna pay for the win.

Molly Keyser:

They wanna pay for the result.

Molly Keyser:

They don't wanna pay for like the work they're gonna have to do.

Erin Austin:

Exactly.

Erin Austin:

I don't remember who that's, that's crazy, isn't it?

Erin Austin:

Like

Molly Keyser:

Yeah.

Molly Keyser:

I unfortunately can't remember the person who said the quote, so feel free to.

Molly Keyser:

share it with me, , whoever's listening to this but someone once

Molly Keyser:

said like, you wanna sell them the vacation and not the plane flight.

Molly Keyser:

Like you wanna sell them, you know, the results mm-hmm.

Molly Keyser:

and not like the work.

Molly Keyser:

It's gonna mm-hmm.

Molly Keyser:

, you know, they wanna do as little work as possible to get the results.

Molly Keyser:

So,

Erin Austin:

oh, that's, I like that.

Erin Austin:

Sell this

Erin Austin:

. That's perfect.

Erin Austin:

Yeah.

Erin Austin:

So, well you mentioned pricing, let's go there.

Erin Austin:

So we do see, Was it Skillshare for 19 bucks versus your own for 9 97?

Erin Austin:

Like

Erin Austin:

What is the difference between those two

Erin Austin:

courses?

Molly Keyser:

Oh, I love this.

Molly Keyser:

Okay.

Molly Keyser:

I know I'm saying that about every question, but you're a

Molly Keyser:

good interviewer, so great job.

Molly Keyser:

So with Skillshare, people a lot of times can say like, well, why

Molly Keyser:

can't I just learn it on Google?

Molly Keyser:

Or Why can't I just go YouTuber, Skillshare, or whatever.

Molly Keyser:

and the thing is that people will pay, like I said, for the result.

Molly Keyser:

They'll pay for how quickly and painlessly also, how much like

Molly Keyser:

support they're getting and how well organized the course is.

Molly Keyser:

. I could be very wrong here, but I personally have never had a friend say to

Molly Keyser:

me like, oh my God, I just took this $19 course from, you know, whatever website.

Molly Keyser:

There's a ton of websites that host like low priced courses, you know, and

Molly Keyser:

they're like, it changed my business.

Molly Keyser:

I made six figures.

Molly Keyser:

and again, it could happen.

Molly Keyser:

I've personally never experienced that.

Molly Keyser:

I've also never personally had someone say to me like, I watched this YouTube video.

Molly Keyser:

Now I have a seven figure business like

Molly Keyser:

Okay.

Molly Keyser:

difference is that again, people will pay for the results.

Molly Keyser:

So for example, like we have students in our course, you know,

Molly Keyser:

making tens of thousands of dollars within just a couple months.

Molly Keyser:

And, you know, we've worked really hard to take our system that works

Molly Keyser:

for us and put it into the course.

Molly Keyser:

So it's like tried and true.

Molly Keyser:

and it also is taught every, video is like eight minutes or less.

Molly Keyser:

And people will pay for that.

Molly Keyser:

They pay for.

Molly Keyser:

The organization of it, because on YouTube I do teach a lot of course tips,

Molly Keyser:

but it's not laid out like a course.

Molly Keyser:

Like you can't just watch.

Molly Keyser:

I mean, there's hundreds of videos, right?

Molly Keyser:

and it would be harder to.

Molly Keyser:

Put it all together, like I obviously wanna share with my audience, like tips

Molly Keyser:

and show them, you know, that if they put into play what I'm sharing, it will

Molly Keyser:

help them so that they can trust me and hopefully want to take my full course.

Molly Keyser:

but yeah, I mean the main difference, like I said, is just with the lower

Molly Keyser:

price courses, typically it's like a bunch of stuff kind of thrown in and

Molly Keyser:

it's not laid out like a roadmap to get you the result that they're promising.

Molly Keyser:

And also, once you really do a course well, you'll start to get a lot

Molly Keyser:

of testimonials and that will also really help you, with the pricing.

Molly Keyser:

So to answer your question about pricing, I recommend that my students

Molly Keyser:

price anywhere between 2 97 and 1997.

Molly Keyser:

And the reason I do that, the reason I chose that range is because,

Molly Keyser:

first of all, I've done a lot of courses, , and I've tested it.

Molly Keyser:

And if you go lower than 2 97, Eventually, if you wanna scale,

Molly Keyser:

it becomes very hard to do so your profit margins are just too small.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, unless you have some massive organic following.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, which you don't have to have by the way.

Molly Keyser:

and then if you go above 1997, that typically will involve you

Molly Keyser:

doing high ticket sales and having a sales team to take those calls.

Molly Keyser:

So 2 97 and 1997 is really that sweet spot where you can sell.

Molly Keyser:

One to many and have a webinar and automate it, which everyone

Molly Keyser:

wants the automated passive income, which is incredible.

Molly Keyser:

and then when it comes down to choosing the price between those ranges, you

Molly Keyser:

really will base it based on the result.

Molly Keyser:

So, for example, if you have a course where you're gonna help someone make

Molly Keyser:

X amount of dollars and x amount of time, like let's say, Your course is

Molly Keyser:

set up to make someone, 9 97 in a month.

Molly Keyser:

Okay, so now that you know the range

Molly Keyser:

is 2 97 to 1997, I would recommend that you just pick the price in

Molly Keyser:

between that based on the result that your course is getting.

Molly Keyser:

So the result can be, money made, time saved, stress saved, any of those things.

Molly Keyser:

And then you would just base it based on that.

Molly Keyser:

And then you can mark it saying, you're gonna get this result in this amount

Molly Keyser:

of time, and then that way they know that they'll be willing to pay that.

Erin Austin:

Got it.

Erin Austin:

That makes a ton of sense.

Erin Austin:

I love that.

Erin Austin:

All right, so creating a course, pricing a course, arguably the easy part.

Erin Austin:

Building the audience to sell it to.

Erin Austin:

I think a lot of people struggle with.

Erin Austin:

And so what I've heard about courses is that you need to

Erin Austin:

have, like, it's a volume play.

Erin Austin:

You need to have a really big audience in order to create a course.

Erin Austin:

Otherwise, you know, it doesn't make sense.

Erin Austin:

So is this true?

Erin Austin:

How big of an audience do you need?

Erin Austin:

What do you need?

Molly Keyser:

I love that.

Molly Keyser:

Yeah.

Molly Keyser:

So you don't actually really need that big of an audience, whether

Molly Keyser:

you have an audience or not.

Molly Keyser:

I still have all of my students build an audience of buyers

Molly Keyser:

separately, and all you need is 200.

Molly Keyser:

So you can grow those from scratch or you can like move them from.

Molly Keyser:

another social platform that you already have.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And just by having those 200, you know, I've used this method over and over.

Molly Keyser:

I call this my profitable course kickstart method, but just from those

Molly Keyser:

200, I was able to generate $17,000 in enrollments in 30 days with no ads.

Molly Keyser:

And countless amounts of my students have done way more than that.

Molly Keyser:

I've had students do $36,000 in 30 days.

Molly Keyser:

So, and that's just with A few hundred people.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, it's more about the quality than the quantity of people.

Erin Austin:

Okay.

Erin Austin:

How do you know?

Erin Austin:

So let's say like I just hang out on LinkedIn and I have

Erin Austin:

an email newsletter list.

Erin Austin:

Like how do I know what the quality.

Molly Keyser:

Yeah, LinkedIn is perfect.

Molly Keyser:

So if you don't already have a following mm-hmm.

Molly Keyser:

, I recommend you start with a group.

Molly Keyser:

It can be a Facebook group or a LinkedIn group.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And if you do already have a following, you can use that platform or you can

Molly Keyser:

move those people into your group.

Erin Austin:

Tell me more.

Molly Keyser:

So for example, let's say you already, or like,

Molly Keyser:

tell me about your following.

Molly Keyser:

Maybe I can just sort of workshop you through it.

Erin Austin:

Yeah, so, on LinkedIn I have, I guess around 2000 followers.

Erin Austin:

I haven't looked at connections.

Erin Austin:

I guess

Erin Austin:

I can look at that too, but

Molly Keyser:

Do you have a LinkedIn group?

Erin Austin:

No, but I have a business page that doesn't really do anything.

Erin Austin:

So it was just Erin Austin, and.

Erin Austin:

there are groups that I'm a member of, but it's not, you know, LinkedIn

Erin Austin:

isn't really much like Facebook, like the groups, there's not a lot

Erin Austin:

of activity happening in the group.

Erin Austin:

They're pretty Okay.

Erin Austin:

Dead zones.

Erin Austin:

Yeah.

Molly Keyser:

Okay.

Molly Keyser:

So if you don't already have a Facebook group, then I would

Molly Keyser:

recommend starting one, and I know everyone's like, , Facebook's

Molly Keyser:

dead, blah, blah, blah, not dead.

Molly Keyser:

and I'm not saying you're gonna go on there forever.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, this is just gonna be your platform to grow those 200 quickly

Molly Keyser:

to start making money quickly.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And then you're gonna move to more of like a long-term platform.

Molly Keyser:

So it could be YouTube, Instagram slash TikTok, LinkedIn,

Molly Keyser:

you know, whatever that is.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. But, in order to do the kickstart and like get those sales really quickly.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, like I said, whether you have a following or not.

Molly Keyser:

You're gonna start that group and you're going to get people into it, so, , if

Molly Keyser:

you already have a following, it's easy because you can promote, you know?

Molly Keyser:

to tell people to go into the group.

Molly Keyser:

If you don't already have a following, it's still easy, but here's what you're

Molly Keyser:

gonna do, . So what you do is you start the group and you name it based

Molly Keyser:

on a community that your ideal client would want to be part of, because

Molly Keyser:

that's the big thing, like mm-hmm.

Molly Keyser:

, people don't just wanna join a group that's like, come by my thing.

Molly Keyser:

It's not how groups work.

Molly Keyser:

, right?

Molly Keyser:

People wanna be part of a community of other people like them trying to, get

Molly Keyser:

the same result that they want to get.

Molly Keyser:

And so if you have friends on Facebook, You can look through that list and

Molly Keyser:

say like, okay, well which of these people do I think are ideal clients?

Molly Keyser:

And invite them to your group.

Molly Keyser:

Otherwise you can go into other groups, start adding value, you know, connecting,

Molly Keyser:

networking, making friends with people.

Molly Keyser:

You can friend them.

Molly Keyser:

Mm-hmm.

Molly Keyser:

and then invite them into your group.

Molly Keyser:

And once you get to 50, which you should be able to do in

Molly Keyser:

just like one to two days.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, um, once you get to 50, is that one five or 50?

Molly Keyser:

55, 0, 50.

Molly Keyser:

Ok, thanks.

Molly Keyser:

Yep.

Molly Keyser:

So once you get to 50, you.

Molly Keyser:

Can do what I call a group grow.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. So what that is is where you do like a giveaway.

Molly Keyser:

So you can choose a prize, whether it's like a one-on-one

Molly Keyser:

with you or something else.

Molly Keyser:

And basically you'll say like, Hey, you know, invite your

Molly Keyser:

friends and make sure you specify that they're your ideal client.

Molly Keyser:

And whoever invites the most people wins the prize and

Molly Keyser:

then your group will explode.

Molly Keyser:

. Erin Austin: Hmm.

Molly Keyser:

How interesting.

Molly Keyser:

that's all I did to get to 200 . Yeah.

Molly Keyser:

Couple times.

Erin Austin:

Yeah.

Erin Austin:

That's interesting because Facebook, I mean, I have my

Erin Austin:

own private, Facebook, profile.

Erin Austin:

I don't have a business one there.

Erin Austin:

And when I am in Facebook groups, I do have some that are business based, but

Erin Austin:

they're on Facebook like, you know, a podcast or something that I follow.

Erin Austin:

They have a Facebook group.

Erin Austin:

and so yeah, so even though I don't hang out there for business,

Erin Austin:

I guess we all kind of have yeah, some kind of footprint off

Erin Austin:

Facebook.

Erin Austin:

I'm sorry, yeah, because unfortunately LinkedIn.

Erin Austin:

Groups and it's just not where they put their focus.

Erin Austin:

really, it's about the human and, creating your kind of personal brand.

Erin Austin:

I think that's what they call it actually, you know, your personal brand there.

Erin Austin:

so yeah, you probably would that group idea probably need to be done somewhere

Erin Austin:

else other than, than on LinkedIn?

Erin Austin:

I get

Erin Austin:

it.

Erin Austin:

Yeah.

Molly Keyser:

Yeah.

Molly Keyser:

I mean, I've had students do it on both with success, but I definitely.

Molly Keyser:

, Facebook is easier and then you can pivot somewhere else.

Molly Keyser:

. Mm-hmm.

Molly Keyser:

. Erin Austin: Mm-hmm.

Molly Keyser:

. So you've

Molly Keyser:

had clients who've successfully made LinkedIn groups and.

Molly Keyser:

use the rapid growth strategy on

Molly Keyser:

LinkedIn.

Molly Keyser:

Yeah, they just use the exact same strategy there as well.

Molly Keyser:

And I've been testing the same, like, not the group group, but I've been

Molly Keyser:

testing the same scripts and strategies for the groups on Instagram and TikTok.

Molly Keyser:

And although they do work.

Molly Keyser:

, those platforms just take longer to grow.

Molly Keyser:

And that's why like if you don't already have an audience of buyers

Molly Keyser:

for your course, Facebook groups is still the fastest way to just get

Molly Keyser:

that initial following of buyers and then you can go somewhere else

Molly Keyser:

that's more long, long-term play.

Molly Keyser:

so if you are someone that has in your head like, well, I hate Facebook,

Molly Keyser:

Well then just like utilize it to your advantage until it's gone.

Molly Keyser:

You know what I mean?

Molly Keyser:

Like Right, you know, so, and there's still 2 billion active users

Molly Keyser:

a month on it, which is, insane.

Molly Keyser:

A crap ton of people.

Molly Keyser:

. Erin Austin: So now,

Molly Keyser:

now what percentage of your audience will buy your course?

Molly Keyser:

I mean, on average, like what

Molly Keyser:

are the,

Molly Keyser:

Hmm.

Molly Keyser:

Great.

Molly Keyser:

okay, so I have this in my course, so hopefully I.

Molly Keyser:

just saying it from recollection here, but I believe it's five to 10% of

Molly Keyser:

the group will purchase and I give my students like scripts and everything.

Molly Keyser:

Basically what they do is once they've grown the group, I have these scripts

Molly Keyser:

that they post called interest posts, that will get people raising their

Molly Keyser:

hand, being like, oh, I'm interested, I want more information on this.

Molly Keyser:

Like, you're never gonna cold message people.

Molly Keyser:

I would never recommend that.

Molly Keyser:

Right.

Molly Keyser:

people are just gonna essentially like send an emoji raise their hand, so to.

Molly Keyser:

And then you're gonna be able to have a conversation with them and see if

Molly Keyser:

they're a good fit just through the dms.

Molly Keyser:

So you don't have to, do sales calls, nothing like that.

Molly Keyser:

And don't even have to build your email list yet.

Molly Keyser:

I do teach how to build the email list, but we do things in steps and waves

Molly Keyser:

so that you start making money faster.

Erin Austin:

Gotcha.

Erin Austin:

So are you nurturing them inside the group then?

Erin Austin:

Like how are.

Erin Austin:

Keeping them in the group.

Molly Keyser:

I'm sorry, say that again?

Erin Austin:

Are you nurturing them in the group?

Molly Keyser:

Oh,

Molly Keyser:

absolutely.

Molly Keyser:

So, I always recommend that you come up with like five different types

Molly Keyser:

of categories of nurture things.

Molly Keyser:

You know, it can be like educational, it can be quotes, it can be engagement

Molly Keyser:

posts, you know, whatever it is.

Molly Keyser:

and then I use a tool called Smarter Cue to automate everything.

Molly Keyser:

So it actually evergreens all of your content.

Molly Keyser:

It's not like Buffer where you just schedule it once and then

Molly Keyser:

it goes out and it's gone.

Molly Keyser:

Right.

Molly Keyser:

You make buckets of content that recycle over and over to Evergreen all the posts

Molly Keyser:

in your group, which is pretty cool.

Erin Austin:

Hmm.

Erin Austin:

I've never heard of that one before.

Erin Austin:

Okay.

Erin Austin:

So I'll look at that.

Erin Austin:

All right.

Erin Austin:

Well that is very helpful because it makes it sound doable, which honestly it

Erin Austin:

has never seemed doable to me.

Molly Keyser:

Oh, good.

Molly Keyser:

I'm so glad to hear that.

Molly Keyser:

Thank yes.

Erin Austin:

So what trends are you seeing in the course space?

Molly Keyser:

Ooh, good one.

Molly Keyser:

Let's think about this.

Molly Keyser:

Well, I do think that.

Molly Keyser:

Although technology is easier, there obviously are more people doing courses,

Molly Keyser:

which is not necessarily a bad thing, like I said, it more people are now

Molly Keyser:

educated about courses, but I think that it does mean that the average person

Molly Keyser:

probably has taken a course and whether they had a good experience or not, like

Molly Keyser:

I said, you know, you need to make sure your course gets them a result quickly.

Molly Keyser:

Isn't cumbersome, inflated, you know what I mean?

Molly Keyser:

Because people will look at that.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, they're not just looking at, oh, it's a course, I'm gonna buy it.

Molly Keyser:

They're looking at the result they're gonna get, you know?

Erin Austin:

Right.

Erin Austin:

Yeah.

Erin Austin:

Yeah.

Erin Austin:

Definitely.

Erin Austin:

I think we all have a responsibility in some ways to rehabilitate.

Erin Austin:

Some of the bad name that some courses have, you know,

Erin Austin:

some of the old one currently.

Erin Austin:

Um,

Molly Keyser:

yeah, I'm trying to think of other trends.

Molly Keyser:

I would say as far as building a following, I would not

Molly Keyser:

sleep on TikTok like mm-hmm.

Molly Keyser:

, TikTok is so easy to grow on, in my opinion.

Molly Keyser:

And you can kind of create a funnel to move people from TikTok to Instagram

Molly Keyser:

and then kind of sell on there.

Molly Keyser:

Mm-hmm.

Molly Keyser:

as your long term.

Molly Keyser:

Mm-hmm.

Molly Keyser:

yeah.

Molly Keyser:

Have you seen any trends as someone who's, you know, purchased courses?

Molly Keyser:

? Erin Austin: Yeah, just that

Molly Keyser:

Just the things that you discussed that people have

Molly Keyser:

become very savvy about, courses.

Molly Keyser:

and they're using, you know, more discernment when they're buying and

Molly Keyser:

their time is super precious and they definitely, they definitely less is more.

Molly Keyser:

That's definitely been my,

Molly Keyser:

yeah.

Molly Keyser:

I would also say too, Having payment options is good, especially, you know,

Molly Keyser:

a lot of people are saying we're in a recession or going into a recession.

Molly Keyser:

and, you know, I'm not like an analyst of that, but , right.

Molly Keyser:

Um, I would say give people options, you know, because maybe they want

Molly Keyser:

to pivot from their job or they've lost their job or whatever it is.

Molly Keyser:

Whoever your ideal customer is, Maybe they want options, you

Molly Keyser:

know, so paying full payment plan.

Molly Keyser:

but then PayPal credit is a great one or some kind of Hmm.

Molly Keyser:

Option like that.

Molly Keyser:

And the reason I like PayPal credit is because it gives your

Molly Keyser:

customers six months interest free.

Molly Keyser:

Oh, okay.

Molly Keyser:

Because I don't necessarily, love the idea of like, know, I know that

Molly Keyser:

my course, if my student does it will get them making money in way

Molly Keyser:

more than like before six months

Molly Keyser:

Right.

Molly Keyser:

So I feel comfortable recommending that, you know, I don't wanna see my students

Molly Keyser:

going into debt and hurting, you know?

Molly Keyser:

Right.

Molly Keyser:

but I would say trending wise, I do see a lot of people offering, PayPal,

Molly Keyser:

credit, things like that, and just giving your consumer like option so

Molly Keyser:

they could choose what works best for.

Erin Austin:

That's great.

Erin Austin:

I like that

Erin Austin:

too.

Erin Austin:

So this is the Hourly to Exit podcast.

Erin Austin:

You know, we talk about building a scalable and saleable business, and so

Erin Austin:

part of that is having exclusivity in our business through our intellectual

Erin Austin:

property or through our positioning, as well as decoupling our founder.

Erin Austin:

Income from their time creating a business that is independent from the owner.

Erin Austin:

And so when we look at courses and course creation, how does

Erin Austin:

that fit into that hourly to exit

Erin Austin:

journey?

Molly Keyser:

Okay.

Molly Keyser:

Yeah.

Molly Keyser:

So how does someone transition from their job to a course?

Erin Austin:

Well, how about, we look at courses?

Erin Austin:

Do they help us separate our time from our income?

Erin Austin:

Mm-hmm.

Erin Austin:

, does it help us scale, bring, leveraging our businesses and create assets?

Molly Keyser:

All of the

Molly Keyser:

above.

Molly Keyser:

, yes.

Erin Austin:

leading

Erin Austin:

the witness.

Erin Austin:

Yes.

Erin Austin:

. Molly Keyser: But yeah, so, you

Erin Austin:

I loved it and it was great, but I just couldn't picture myself.

Erin Austin:

trading my time for money forever.

Erin Austin:

I couldn't picture myself as like a 60 year old lady, with like a 20

Erin Austin:

pound camera around my head, like climbing a ladder to get the shot.

Erin Austin:

Like, I just couldn't picture that.

Erin Austin:

Although, like, obviously I, I could do that . But, yeah, so for me it

Erin Austin:

was more about like time freedom.

Erin Austin:

You know, I wanted to be able to have the.

Erin Austin:

I wanted to be able to have the choice of like what I do with

Erin Austin:

my time and not be tied to that.

Erin Austin:

So not only like the growing old vision, keep in mind I

Erin Austin:

was like 20 when I had that.

Erin Austin:

So obviously sixties, not old . But for me it was more like, I would

Erin Austin:

have, shoots that would get booked like a year in advance.

Erin Austin:

And so I would kind of be like tied into a contract and that kind of

Erin Austin:

gave me anxiety of like, well, I'm not really in control of my time.

Erin Austin:

And I think a lot of freelancers can probably relate to that.

Erin Austin:

Or people with nine to fives.

Erin Austin:

Mm-hmm.

Erin Austin:

. So for me it was the white space on the calendar, , and also the scalability.

Erin Austin:

it would've been extremely hard for me to reach seven figures as a photographer.

Erin Austin:

It's been done, but statistically it's very a low stat.

Erin Austin:

Mm-hmm.

Erin Austin:

and.

Erin Austin:

know, I think it only took me three or four years.

Erin Austin:

I had, my first year I made $200,000 with my first course, and then it

Erin Austin:

just pretty much doubled from there.

Erin Austin:

And so, let's see.

Erin Austin:

Yeah, it took me between three and four years to hit seven figures.

Erin Austin:

and most of those years we had 80% profit margin with our course.

Erin Austin:

So not only was it like I got my time back, it was scalable.

Erin Austin:

Like the profit merchants were incredible.

Erin Austin:

Yeah.

Erin Austin:

I mean, that's why I'm just such an advocate for courses

Erin Austin:

and I love them so much.

Erin Austin:

I wanna be able to sleep in.

Erin Austin:

every morning, like I never set an alarm and I wanna be able to choose

Erin Austin:

like what I do when I do it and really be passionate about what I do.

Erin Austin:

I could go on forever, but that's kind of the gist.

Erin Austin:

That's great job for courses I've.

Erin Austin:

so

Erin Austin:

this is, a very meta podcast where, I talk to women about building

Erin Austin:

businesses that they can sell someday.

Erin Austin:

I am a woman who's building a business that I hope to sell someday.

Erin Austin:

Yeah.

Erin Austin:

You are a woman with an expertise-based business.

Erin Austin:

Are you planning to sell your business

Erin Austin:

someday?

Molly Keyser:

Ah, good question.

Molly Keyser:

Hmm, , how much time do we have lunch?

Molly Keyser:

? So I talked about my photography course and I don't actually

Molly Keyser:

have that course anymore.

Molly Keyser:

I did it for like seven years.

Molly Keyser:

And long, long story short, when Covid hit, I knew that I would essentially

Molly Keyser:

need to redo pretty much everything because we employed all 100% women.

Molly Keyser:

aside from my husband and.

Molly Keyser:

when Covid hit, you know, people lost their daycare, they lost their nannies.

Molly Keyser:

Like we had a lot of employees, you know, they couldn't work for us anymore.

Molly Keyser:

And the photographers weren't able to take shoots because of covid, all these things.

Molly Keyser:

Mm-hmm.

Molly Keyser:

and over those years I have actually always wanted to teach courses, so

Molly Keyser:

I just chose personally to pivot.

Molly Keyser:

100% full-time into.

Molly Keyser:

My course now profitable courses, but a lot of people have asked me, you

Molly Keyser:

know, why didn't you sell that company

Molly Keyser:

So for me, first of all, it was never my plan, so therefore it was not planned.

Molly Keyser:

. Yeah.

Molly Keyser:

So, you know, it's hard to sell a company if that's not like your plan from day one.

Molly Keyser:

I think that that's really smart that you're already talking about that.

Molly Keyser:

So number one, We didn't really have a plan in place for that.

Molly Keyser:

number two, I was the face of the company.

Molly Keyser:

And in order to sell your company, you do really need to be able

Molly Keyser:

to transition out of that.

Molly Keyser:

Mm-hmm.

Molly Keyser:

and I could do a whole episode on that.

Molly Keyser:

But, number three, you need to have a buyer.

Molly Keyser:

And my course was specifically to help photographers transition

Molly Keyser:

into bir photography, which is like the niches of niche.

Molly Keyser:

Ah.

Molly Keyser:

and most of the people in the photography industry that

Molly Keyser:

purchase other businesses are men.

Molly Keyser:

And I did reach out to them, but, they even said, they're like,

Molly Keyser:

I'm not interested in boudoir.

Molly Keyser:

Like, I don't understand it.

Molly Keyser:

Like, so you need to have all these components, you know, you

Molly Keyser:

need to have sellable business.

Molly Keyser:

And first, and also like if your employees don't have daycare, they

Molly Keyser:

don't have chocolate, they leave.

Molly Keyser:

Then if you don't have the employees that run the company, then you

Molly Keyser:

don't have a company anymore.

Molly Keyser:

, right?

Molly Keyser:

So I think that's great that you talk about that with people

Molly Keyser:

right away because you really need to have that exit strategy.

Molly Keyser:

Yes.

Molly Keyser:

So for this company, I am mean more strategic about it, but I don't

Molly Keyser:

actually have a plan to sell it.

Molly Keyser:

Like This is my baby.

Molly Keyser:

Like the thing I've been wanting to do forever, , and I love it so much

Molly Keyser:

and like I just see myself doing this.

Molly Keyser:

Mm-hmm.

Molly Keyser:

for the rest of time.

Molly Keyser:

. Erin Austin: Well, I

Molly Keyser:

like to say it's fine for your business to be your baby, but like

Molly Keyser:

real babies, we raise them to grow up and be independent sometime.

Molly Keyser:

That's good.

Molly Keyser:

That is a win.

Molly Keyser:

That's not

Molly Keyser:

a.

Molly Keyser:

So, yeah, just

Molly Keyser:

Oh, absolutely.

Molly Keyser:

I think it's just a decision, you know?

Molly Keyser:

Yeah.

Molly Keyser:

Like especially if it's a personal brand, you have to decide Like

Molly Keyser:

are you gonna remove yourself as the face of the company, you know?

Molly Keyser:

Yes.

Molly Keyser:

But I absolutely agree with you a hundred percent.

Molly Keyser:

Awesome,

Molly Keyser:

. Erin Austin: Well, this

Molly Keyser:

So as we wrap up, first of all, you mention.

Molly Keyser:

a freebie earlier.

Molly Keyser:

So tell us about that and then let us know where we can find you.

Molly Keyser:

Okay?

Molly Keyser:

Yeah.

Molly Keyser:

If you go to profitable courses.com, we do have a freebie to help

Molly Keyser:

you find Your course, your profitable course idea, your niche.

Molly Keyser:

I do also have a class if you prefer to take like an on-demand workshop.

Molly Keyser:

I teach you how to find the profitable course idea, also how to create your

Molly Keyser:

curriculum for the course and also how to, start profiting from it in 30 days.

Molly Keyser:

And that's profitable courses.com/class.

Erin Austin:

Awesome.

Erin Austin:

And you're on all.

Erin Austin:

Socials

Molly Keyser:

socials?

Molly Keyser:

Yeah, I would say I'm mostly on, I mean, my Facebook group has,

Molly Keyser:

in just a couple years, we have over like 6,500 people in it.

Molly Keyser:

it's one-on-one to passive income , so you could check that out.

Molly Keyser:

And then I will, I do spend a lot of my time on, Instagram as well.

Molly Keyser:

And that's at Molly m Kaiser.

Erin Austin:

Awesome.

Erin Austin:

Well, thank you again.

Erin Austin:

It has been wonderful to be here.

Erin Austin:

Thank you for sharing your wisdom with us and again, thank

Erin Austin:

you so much.

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