Have you ever sat in a meeting and thought, "Everyone in here is bat sh** crazy"? Thousands of auditors sit in meetings presenting facts to clients who, instead of acknowledging issues, go on the attack.
Stunned, trying to figure out what went wrong, these same auditors retreat in defeat while the control environment gets weaker.
What happens when clients are crazy?
In this episode, we'll discuss why every auditor needs to study psychology and how it can help you better understand irrational client behaviors.