S3 E8 Beyond Pronouns: Creating Truly LGBTQIA+ Celebratory Spaces
Episode 8: Dr. Brittany Bate on Creating LGBTQIA+ Celebratory Spaces
Dr. Brittany Bate, licensed psychologist and founder of Be Bold Psychology and Consulting, joins Monique Velasquez and Piper Kessler to talk about what it means to go beyond "affirming" to truly LGBTQIA+ celebratory mental health spaces—and why unconscious bias training matters more than memorizing pronouns.
Dr. Bate is a queer cisgender woman, ADHD'er, and founder of two mission-driven businesses: Be Bold Psychology (LGBTQIA+ celebratory, neuro-affirming mental health practice offering therapy across 43 states) and Bold Practice Builders (supporting LGBTQIA+ and neurodivergent wellness entrepreneurs).
In This Episode You'll Learn:
• Why "affirming" should be the default—and what it means to be truly celebratory • The moment a trans teen client taught Dr. Bate why "you guys" can cause unintentional harm • How unconscious bias and socialization shape language without us realizing it • Why Dr. Bate built a practice with no dress code (dress codes are rooted in white supremacy culture) • The power of showing up authentically on video—why clients choose therapists based on accents, body language, and how fast they talk • How being the "token queer person" led Dr. Bate to create her own affirming space • Why representation matters: hiring trans and gender-diverse clinicians for trans clients • The small language choices that lead to staff turnover because people don't feel seen • What's coming in 2026: "Not Your Mom's LGBTQIA+ Training" on unconscious bias
00:05 - Training philosophy: Beyond pronouns to unconscious bias
05:24 - From forensic psychology to creating queer-celebratory mental health
08:46 - Being the "token queer person" and building her own space
13:00 - Training that goes beyond pronouns: Unconscious bias and unintentional harm
14:27 - The "you guys" moment: Trans teen teaches about language and safety
16:32 - Breaking habits: Why language matters for inclusivity
22:19 - No dress code policy: Authenticity over white supremacy culture
26:12 - Power of video: Clients choose based on accents, body language, speech speed
30:34 - 2026: "Not Your Mom's LGBTQIA+ Training" keynote and wellness summit
The "You Guys" Moment:
Six years ago, Dr. Bate was leading a group for teens exploring gender identity. She said, "What do you guys think?"—a Midwestern colloquialism.
A trans female teen responded: "Hey, Dr. Bate, I noticed my reaction to you saying 'you guys.' I know you didn't mean it this way, but I want to tell you how it landed for me."
Dr. Bate realized: "I didn't know what I didn't know. I realized that I was unintentionally harming. This was just the first person who shared it with me."
"The smallest pieces of language matter for safety and inclusivity. There are changes we can make to make it feel better for others."
Beyond Affirming to Celebratory:
"Affirming should be the default. Everyone should be affirming. But I think it's another step to truly be celebratory."
Dr. Bate built Be Bold Psychology to be LGBTQIA+ celebratory from the website through intake, paperwork, the administrative team, and every clinician.
Training Philosophy:
"My trainings very intentionally go beyond pronouns and terms, which are super important. But I'm very into unconscious bias and the way we are socialized. I believe deeply that a lot of people make mistakes and might hurt someone completely unintentionally. They don't know what they don't know, including myself."
Why Video Matters:
Clients who reached out after seeing Dr. Bate's Psychology Today video mentioned:
"I could tell from your body language you're someone I feel comfortable talking to."
"You have an accent and aren't from around here. It resonated with me because neither am I."
"You talk kind of fast. Me too. I think we'd work well together."
"These are things they wouldn't have gleaned from reading my bio. They felt a connection from seeing the video."
Key Takeaway:
"Authenticity matters and people resonate with authenticity. I don't want to show up as someone I'm not and attract a client attracted to that not version of me. It's not going to be good work."
Work with Dr. Brittany Bate:
Be Bold Psychology: BeBoldPsychNC.com
Bold Practice Builders: BoldPracticeBuilders.com
Work with Velasquez Media:
velasquezmedia.com
#LGBTQIAMentalHealth #UnconsciousBias #InclusiveLeadership #QueerAffirming #MentalHealthMatters #AuthenticityInBusiness #DEITraining #RepresentationMatters #ChangeTheReel #NeurodivergentSupport
CHANGE THE REEL with Piper and Monique
Executive Producers: Monique Velasquez and Piper Kessler
Producer: Arielle Morten
Director/Editor: Simon Beery/Meredith Sause/Alyssa D'Avanzo
Copyright 2026 Monique & Piper
(upbeat music)
Speaker:My trainings very
Speaker:intentionally go beyond things
Speaker:like pronouns and terms,
Speaker:which are super important,
Speaker:don't get me wrong,
Speaker:but I'm very into unconscious bias
Speaker:and the way that we are socialized
Speaker:and how what culture and our own macro
Speaker:and micro level
Speaker:influences are throughout our life.
Speaker:And I believe deeply that a
Speaker:lot of people make mistakes
Speaker:and might hurt someone
Speaker:completely unintentionally.
Speaker:They don't realize what they are doing
Speaker:and they don't know what they don't know,
Speaker:including myself.
Speaker:And my trainings are
Speaker:really more about that.
Speaker:Change the Reel with Monique Velasquez.
Speaker:And Piper Kessler.
Speaker:For more than 20 years,
Speaker:we've worked in video
Speaker:production behind the scenes,
Speaker:helping mission-driven
Speaker:organizations and leaders.
Speaker:This podcast exists for leaders
Speaker:who know their stories matter
Speaker:and are ready to stop guessing
Speaker:and start using video strategically
Speaker:to further their mission.
Speaker:Not just fill a contact calendar.
Speaker:Each month we drop two types of episodes.
Speaker:One with Piper and I kicking it,
Speaker:sharing production
Speaker:insight from our own work
Speaker:and another featuring real stories
Speaker:about using media to
Speaker:create change and connection.
Speaker:This is Change the Reel.
Speaker:Representation starts here.
Speaker:Hey y'all.
Speaker:I'm Monique Velasquez.
Speaker:And I'm Piper Kessler.
Speaker:Today, I'm excited to get to know
Speaker:and introduce our
Speaker:guest, Dr. Brittany Bate.
Speaker:Dr. Brittany Bate is a
Speaker:licensed psychologist,
Speaker:an international speaker,
Speaker:and business strategist and coach.
Speaker:Dr. Bate is a queer cisgender woman,
Speaker:HDH dear, and founder of
Speaker:two mission-driven businesses.
Speaker:Two!
Speaker:Two! Two!
Speaker:Be Bold Psychology and Consulting,
Speaker:and Bold Practice Builders.
Speaker:Be Bold Psychology and Consulting
Speaker:is a North Carolina
Speaker:based LGBTQAI celebratory,
Speaker:neuro-affirming, trauma
Speaker:informed, mental health practice,
Speaker:offering therapy and evaluation services
Speaker:for individuals, couples, and families
Speaker:across their lifespan.
Speaker:Be Bold offers services to
Speaker:clients across 43 states,
Speaker:as well as in person in
Speaker:Durham, North Carolina.
Speaker:Through Be Bold Practice Builders,
Speaker:Dr. Bate supports busy
Speaker:wellness entrepreneurs,
Speaker:especially LGBTQIA+,
Speaker:and neurodivergent
Speaker:folks in building businesses
Speaker:that are values aligned and sustainable.
Speaker:Dr. Bate believes
Speaker:connection and community
Speaker:are the root of a successful business
Speaker:and is always open to
Speaker:being someone's teammate.
Speaker:I love that.
Speaker:I have to say that we met
Speaker:at our local LGBTQ
Speaker:Chamber of Commerce event,
Speaker:I think it was about two years ago,
Speaker:and I was thrilled that Be Bold was
Speaker:present at the event
Speaker:because I love finding badass people,
Speaker:doing amazing things for our community.
Speaker:So thanks for being on
Speaker:Change the Reel today.
Speaker:Yes, of course, thank
Speaker:you so much for having me.
Speaker:I'm very, very excited to be here
Speaker:and have a chance to talk more.
Speaker:Awesome, okay, so the first question
Speaker:we always ask our guests is,
Speaker:giving credit where credit is due,
Speaker:even if you've never met this person,
Speaker:if you could hand out your flowers today,
Speaker:who would you honor for shaping your
Speaker:entrepreneurial journey?
Speaker:Gosh, yeah, that is
Speaker:such a great question.
Speaker:And I think there are several people.
Speaker:I think partially one
Speaker:would have to be my dad.
Speaker:He has always been a
Speaker:bit of an entrepreneur.
Speaker:And even I've learned
Speaker:kind of through the lineage
Speaker:of my family, entrepreneurial spirit has
Speaker:been alive and well.
Speaker:So I think that that is
Speaker:just a part of who I am.
Speaker:It's a part of my genes.
Speaker:So I think there's that piece.
Speaker:And then I think just
Speaker:strong women that I've met
Speaker:along the way have really shaped who I am
Speaker:and people who I haven't.
Speaker:I really, really love and admire people
Speaker:like Ruth Bader Ginsburg and other people
Speaker:who have been in spaces
Speaker:that have been
Speaker:historically male dominated
Speaker:and have paved their own ways.
Speaker:So I think that has always
Speaker:been very inspiring to me.
Speaker:I also had worked with a trial consultant
Speaker:over some time who is local to Raleigh.
Speaker:Her name is Charli Morris.
Speaker:And she was very much a mentor
Speaker:and a just really
Speaker:cool, amazing, wonderful
Speaker:woman business owner and boss
Speaker:at times that I contracted with her too.
Speaker:And I really
Speaker:appreciated the work that she did.
Speaker:And she kind of taught me how to lead
Speaker:and how to treat people and
Speaker:how to foster relationships.
Speaker:So I think of her as well too,
Speaker:even though we are not
Speaker:as connected as often
Speaker:as I would like to at this
Speaker:stage in both of our lives.
Speaker:You know, it's always
Speaker:amazing that this question,
Speaker:the answer is kind of two-fold.
Speaker:There's like the business like inspired
Speaker:and then sort of the role model
Speaker:of being strong individual.
Speaker:And so I love hearing the stories
Speaker:that our guests give with that.
Speaker:So thank you for sharing that.
Speaker:Tell us a little bit about your work.
Speaker:What's the heart of what you do
Speaker:and what keeps you
Speaker:motivated to show up every day
Speaker:to do those things?
Speaker:Yeah, so I think to share
Speaker:a little bit about that,
Speaker:I have to talk a little
Speaker:bit about where I came from.
Speaker:So I was originally trained
Speaker:as a forensic psychologist
Speaker:and I always thought that
Speaker:that was what I was going to do.
Speaker:My background in training in grad school
Speaker:and the majority of my placements,
Speaker:including my pre-doctoral internship,
Speaker:which brought me to North Carolina.
Speaker:It was at the federal prison in Butner.
Speaker:I think that's sort of where I started.
Speaker:And then after I finished
Speaker:my pre-doctoral internship
Speaker:in Butner, I ended up
Speaker:going into a private practice
Speaker:and that was my first experience really
Speaker:with private practice in mental health.
Speaker:I was there for two years
Speaker:and as I was going through my two years
Speaker:and going through my contract,
Speaker:my caseload really, really shifted
Speaker:to be primarily
Speaker:supporting queer and trans folks,
Speaker:including youth.
Speaker:And at that time, there
Speaker:weren't nearly as many
Speaker:out queer and trans clinicians
Speaker:and it just felt really important to me
Speaker:to be able to have my business
Speaker:and create a space in a business
Speaker:that was truly queer-owned,
Speaker:queer-celebratory, and queer-led.
Speaker:And from like the
Speaker:second you come on my website
Speaker:to the intake process and the language
Speaker:and the intake paperwork to the
Speaker:administrative people
Speaker:that you're communicating with.
Speaker:I really, really
Speaker:wanted that to be the case.
Speaker:And eventually I was
Speaker:hoping to build a group practice
Speaker:that also embodied those same values
Speaker:with people who I
Speaker:knew were either members
Speaker:of the community or very strongly allied
Speaker:and could truly embody what it means
Speaker:to be LGBTQIA+ celebratory in the
Speaker:mental health space,
Speaker:not just affirming.
Speaker:I think affirming should just be,
Speaker:everyone should be affirming.
Speaker:It's the default.
Speaker:But I think it's another step to truly be celebratory.
Speaker:And so that is the work I most love doing
Speaker:is supporting and helping members
Speaker:of the LGBTQIA+ community in anything
Speaker:that is mental health or
Speaker:mental health adjacent,
Speaker:but also entrepreneurial in
Speaker:my coaching business as well,
Speaker:supporting business owners and some of
Speaker:the unique challenges
Speaker:that might come through there.
Speaker:I also mentioned that
Speaker:I am an ADHD'er myself.
Speaker:So supporting neurodivergent folks
Speaker:is also really, really important to me
Speaker:as well as supporting women.
Speaker:And just moving towards
Speaker:like, what keeps you motivated
Speaker:to show the up every
Speaker:day and do those things
Speaker:and be there for those communities?
Speaker:I'm very, very grateful to
Speaker:say I really love what I do.
Speaker:And it's different every day.
Speaker:Working with a new person, a new human
Speaker:is always going to be different
Speaker:because no person or
Speaker:community is a monolith.
Speaker:So it keeps the like new-seeking
Speaker:side of my brain
Speaker:very, very fulfilled.
Speaker:New challenges, new
Speaker:stories, new ways to help.
Speaker:So I think that's
Speaker:really a big part of it.
Speaker:And then, you know, our
Speaker:community has a really long history
Speaker:of having a lot of challenges
Speaker:and that certainly
Speaker:hasn't slowed down in 2026.
Speaker:And I think just being
Speaker:there to support our community,
Speaker:especially during fraught times
Speaker:really, really motivates me to show up.
Speaker:So, you know, you're
Speaker:talking about seeing things
Speaker:and seeing the necessity.
Speaker:Can you share, like, is
Speaker:there a specific moment
Speaker:when you realized
Speaker:representation was missing
Speaker:and you were called to step up
Speaker:and be the one to model that change?
Speaker:Yeah, you did, you touched on it.
Speaker:You touched on it.
Speaker:Maybe there's a moment.
Speaker:Like a specific moment.
Speaker:Yeah, you know, I
Speaker:don't know if anyone else
Speaker:who might be listening
Speaker:or if either of you
Speaker:have ever experienced this,
Speaker:but I think that
Speaker:sometimes when you're a member
Speaker:of a minority group, and
Speaker:if you're in a workspace
Speaker:or if you're in a group,
Speaker:sometimes there is this time
Speaker:where in some ways you
Speaker:become the token whatever person.
Speaker:And I think that there's been spaces
Speaker:where I become the token queer person.
Speaker:And so I have gotten a lot of questions
Speaker:or I've been tasked with
Speaker:offering a lot of education
Speaker:about the queer community,
Speaker:naming very, very strongly,
Speaker:that I do not speak
Speaker:for the queer community
Speaker:under any circumstances,
Speaker:but here is some
Speaker:information I can provide.
Speaker:And I think just having those
Speaker:experiences over and over again
Speaker:really made me want to be
Speaker:able to have my own space
Speaker:where I wasn't
Speaker:necessarily going to be doing that
Speaker:to anybody of any community myself,
Speaker:but that we can also
Speaker:put education out there
Speaker:and we can teach and we
Speaker:can help people to learn
Speaker:and understand and access information
Speaker:without needing to rely on the people
Speaker:within our workforce
Speaker:to teach us and to learn.
Speaker:And with that too, I
Speaker:was always continuing
Speaker:to get the referrals for
Speaker:any person who was LGBTQIA+,
Speaker:including a lot of trans
Speaker:and gender diverse clients.
Speaker:And while we are in a community together,
Speaker:I am a cisgender woman.
Speaker:I have no lived experience when it comes
Speaker:to gender diversity.
Speaker:And so I think that also was just a
Speaker:little bit of a moment
Speaker:where I was getting all of these clients
Speaker:that broadly fell within
Speaker:our beautiful community,
Speaker:but that really like, I
Speaker:would really rather have a trans
Speaker:or gender diverse
Speaker:person being able to see
Speaker:and support these folks.
Speaker:And so that was part of my goal too,
Speaker:was to be able to further connect with
Speaker:and ideally hire folks
Speaker:that do have lived experience
Speaker:in terms of gender diversity too,
Speaker:so that clients can get supported
Speaker:within their specific community
Speaker:if that's what they so choose.
Speaker:Yeah, and I see this
Speaker:as one of those things
Speaker:where you see this, again,
Speaker:we understand the
Speaker:idea of being the token.
Speaker:We've been in places
Speaker:where we needed to speak
Speaker:or represent a group.
Speaker:And I think being
Speaker:intentional in building your practice,
Speaker:how do you go about doing that?
Speaker:I mean, what is it you're doing
Speaker:to attract those practitioners
Speaker:and to come and work with you?
Speaker:What's happening there?
Speaker:How are you doing that?
Speaker:How are you attracting different--
Speaker:I think a big part of it
Speaker:is just being very clear
Speaker:about who we are as a
Speaker:practice on our website in general.
Speaker:And so I think that
Speaker:people who land on my website,
Speaker:whether it's clients or practitioners,
Speaker:and read it and see it,
Speaker:they know pretty clear
Speaker:the values that we have
Speaker:and what we stand for.
Speaker:And if someone feels like
Speaker:they wanna be a part of this
Speaker:or that they could be a really good fit
Speaker:to be a part of this,
Speaker:then oftentimes they reach out
Speaker:and then I will just sort
Speaker:of review their application,
Speaker:I'll meet with them
Speaker:and see if it makes sense
Speaker:or if they would be a
Speaker:good addition to the team.
Speaker:It's really important
Speaker:for me to have clinicians
Speaker:that have a variety of both backgrounds,
Speaker:both personal backgrounds
Speaker:and academic and training backgrounds
Speaker:and identities and experiences.
Speaker:So I'm always looking to
Speaker:fill gaps and fill holes
Speaker:in those ways so that we
Speaker:can offer the most clients,
Speaker:the most robust of
Speaker:experiences as well, if at all possible.
Speaker:Yeah, it makes sense.
Speaker:So this pivots into
Speaker:why does inclusion matter
Speaker:at your business now as an owner?
Speaker:Now, I'm gonna leave the
Speaker:idea of being the therapist
Speaker:and talk about what
Speaker:you're doing as a consultant.
Speaker:How does inclusion matter here?
Speaker:And how are you getting to
Speaker:the place that brings you joy
Speaker:in the work that you do?
Speaker:There's a few different
Speaker:things I do as a consultant,
Speaker:but one of my most favorite things
Speaker:is doing trainings on helping to create
Speaker:more LGBTQIA+ celebratory spaces,
Speaker:whether we're talking with other mental
Speaker:health professionals
Speaker:and talking more clinically
Speaker:and how to best support clients,
Speaker:or whether we're talking
Speaker:C-suite staff of big businesses
Speaker:trying to provide not
Speaker:only like client experiences
Speaker:that are more affirming for all,
Speaker:but also and importantly for
Speaker:their own staff members too.
Speaker:My trainings very
Speaker:intentionally go beyond things
Speaker:like pronouns and terms,
Speaker:which are super important.
Speaker:Don't get me wrong,
Speaker:but I'm very into unconscious bias
Speaker:and the way that we are socialized
Speaker:and how what culture and our own macro
Speaker:and micro level
Speaker:influences are throughout our life.
Speaker:And I believe deeply that a
Speaker:lot of people make mistakes
Speaker:and might hurt someone
Speaker:completely unintentionally.
Speaker:They don't realize what they are doing
Speaker:and they don't know what they
Speaker:don't know, including myself.
Speaker:And my trainings are
Speaker:really more about that.
Speaker:These smaller, even unconscious things
Speaker:and the way that language might be
Speaker:happening within a space,
Speaker:within a business, within a team
Speaker:that can lead to
Speaker:feelings of not feeling safe
Speaker:or can ultimately lead
Speaker:to turnover in staff
Speaker:because they don't
Speaker:feel seen or supported.
Speaker:And the folks that are doing those things
Speaker:don't know that
Speaker:they're doing those things.
Speaker:And that's not fair
Speaker:either for someone to be
Speaker:essentially held accountable, but not
Speaker:know what they're doing.
Speaker:And this actually came up for me in a
Speaker:really meaningful way
Speaker:that sort of like set this off for me.
Speaker:So I was six years ago doing a group.
Speaker:It was a group I had developed
Speaker:at the practice I was working at.
Speaker:And it was a group for teens
Speaker:that were exploring
Speaker:their gender identity.
Speaker:At that time, there was
Speaker:not a group in the area
Speaker:that was like that.
Speaker:And I had about seven
Speaker:or eight adolescents
Speaker:on my own individual caseload
Speaker:that were just really,
Speaker:really looking for community.
Speaker:So I created a group space.
Speaker:About five of those individual clients
Speaker:did end up joining my group.
Speaker:And there was a handful of other folks
Speaker:that joined the group.
Speaker:And one of the clients
Speaker:that I had been seeing
Speaker:for a long time was a trans female teen.
Speaker:And she really did not
Speaker:have a whole lot of support
Speaker:in other areas of her life.
Speaker:And I was doing the
Speaker:group and I was talking
Speaker:and I was teaching.
Speaker:And then I addressed the group.
Speaker:I'm from Michigan originally.
Speaker:And I said, what do you guys think?
Speaker:And I said, you guys,
Speaker:which is a very common Midwestern
Speaker:colloquialism that we say.
Speaker:And I was so grateful that
Speaker:my client had the rapport
Speaker:and the safety with me
Speaker:to say, hey, Dr. Bate,
Speaker:I just sort of noticed
Speaker:my reaction to you saying,
Speaker:you guys, and I know you
Speaker:didn't mean it this way,
Speaker:but I wanna tell you
Speaker:how it landed for me.
Speaker:And that was, I didn't
Speaker:know what I didn't know.
Speaker:I have been using you guys colloquially
Speaker:since I was three, four, five years old.
Speaker:And my little like Northern
Speaker:heart really didn't wanna say
Speaker:y'all even though I've been in the South
Speaker:for quite some time,
Speaker:but I wanted to hold
Speaker:on to my Northern roots.
Speaker:And I realized that that was
Speaker:unintentionally doing harm
Speaker:to people.
Speaker:And this was just the first person
Speaker:who had shared it with me.
Speaker:And so I share that example
Speaker:when I do these trainings,
Speaker:but that is what I mean
Speaker:by the smallest pieces
Speaker:of language matter for safety
Speaker:and for inclusivity.
Speaker:Just saying something like you guys,
Speaker:when you're addressing a group of people
Speaker:might not feel great for everybody.
Speaker:And there's changes that we can make
Speaker:to make it feel better for others.
Speaker:You know, you're telling the story
Speaker:and that is exactly what
Speaker:was going through my head.
Speaker:You guys, hey guys, I
Speaker:say that all the time.
Speaker:And I am aware 2% of the
Speaker:time that when I'm saying it,
Speaker:but I know I need to change.
Speaker:And so help me.
Speaker:What is it that is going on for me that,
Speaker:or maybe something that
Speaker:I should be focused on
Speaker:when I'm just trying to throw out
Speaker:new structures for my language?
Speaker:I really think it's just habit.
Speaker:Like we are socialized
Speaker:into saying what we say.
Speaker:And so it's really just
Speaker:about breaking the habit,
Speaker:but then taking a step back and thinking,
Speaker:where else am I maybe doing this?
Speaker:You know, historically
Speaker:positions have been held by,
Speaker:and then are also
Speaker:named after male or men,
Speaker:firemen, congressmen.
Speaker:We've changed it now a little bit,
Speaker:but historically that's what it has been.
Speaker:Postman, like it has been something man.
Speaker:And so thinking about
Speaker:the language that we use
Speaker:in general each day and
Speaker:trying to make changes or swaps
Speaker:to more neutral language
Speaker:is really, really important.
Speaker:So, ombuds person,
Speaker:congressperson, firefighter,
Speaker:those kinds of things.
Speaker:And then, yeah, paying
Speaker:attention to when we do say,
Speaker:"hey guys," or when we
Speaker:say "ladies and gentlemen,"
Speaker:when we're addressing a group,
Speaker:we can just say something
Speaker:like "everybody" or "hey group."
Speaker:Esteemed colleagues.
Speaker:Or something different.
Speaker:Yes, colleagues, a
Speaker:bunch of different things.
Speaker:Listeners, whatever that might be.
Speaker:A big one for my spouse, she
Speaker:was born and raised in Texas
Speaker:and she was ingrained with ma'ams and sirs
Speaker:for her entire life.
Speaker:And it still feels
Speaker:really uncomfortable for her
Speaker:to not say ma'am and sir.
Speaker:And at the same time,
Speaker:it's really uncomfortable
Speaker:for a person who might
Speaker:not identify with ma'am
Speaker:to be called ma'am.
Speaker:And it's really
Speaker:uncomfortable with someone
Speaker:who might not identify
Speaker:with sir to be called sir.
Speaker:And oftentimes,
Speaker:especially in customer service,
Speaker:we don't know the person's
Speaker:gender or their preferences
Speaker:beyond what we're assuming.
Speaker:And that's the whole
Speaker:part is that we're assuming.
Speaker:And we don't even realize
Speaker:that we're assuming at times.
Speaker:And so that's what we have to work on.
Speaker:And what we have to practice doing
Speaker:is noticing when
Speaker:we're making assumptions.
Speaker:If we wanna dig a little deeper,
Speaker:figure out where they've come from
Speaker:and then work on trying to
Speaker:be more neutral if we can
Speaker:until we know.
Speaker:So, all of that is,
Speaker:it swirls into my head
Speaker:about what we consume for entertainment,
Speaker:how we consume educational bits.
Speaker:A lot of it is through the media,
Speaker:either written or audio or video.
Speaker:And I do know that you do
Speaker:some webinar type stuff.
Speaker:So talk a little bit
Speaker:about what your experience is
Speaker:doing these
Speaker:educations through this medium.
Speaker:Yeah, I have done them for webinars.
Speaker:I also done them in person,
Speaker:but I try to make them very interactive.
Speaker:And we do talk about,
Speaker:what assumptions did you have
Speaker:when you saw me show up in this space?
Speaker:Just tell me, did you
Speaker:assume that I was a woman?
Speaker:And why did you assume that?
Speaker:And typically, people will
Speaker:say, well, because your name
Speaker:or because your hairstyle or
Speaker:because you had eyelashes on
Speaker:or whatever it might be.
Speaker:And it's, whether I show up in person
Speaker:or I show up on video
Speaker:and we talk about that.
Speaker:And that is how we are inundated.
Speaker:And we are inundated through the media.
Speaker:The media is a whole thing
Speaker:that we could talk for days
Speaker:about, how we have the
Speaker:stereotypical versions
Speaker:of what a woman is or
Speaker:stereotypical versions
Speaker:of what a male is or
Speaker:these beauty standards
Speaker:that have come up.
Speaker:And although, they have
Speaker:evolved some over time,
Speaker:there still is what
Speaker:we know what they are.
Speaker:And that is based on what, based on who,
Speaker:it's based on a lot of things,
Speaker:but it's also problematic in so many ways
Speaker:until we take a step
Speaker:back to think about it.
Speaker:But yeah, I think
Speaker:that we can engage people
Speaker:a lot of different ways.
Speaker:And I can luckily get to a lot of people
Speaker:if I'm engaging them through webinars
Speaker:as opposed to in-person.
Speaker:But I also just want everyone to notice
Speaker:what we think of people
Speaker:when they first show up on our screens,
Speaker:whether that's me or someone else,
Speaker:because everyone has an assumption.
Speaker:We gender people immediately
Speaker:and we think things immediately,
Speaker:even if it might not be
Speaker:in our conscious awareness.
Speaker:Yeah, we talk about bias too,
Speaker:because becoming aware
Speaker:of our own bias is so big.
Speaker:And I am glad that you
Speaker:are talking about this
Speaker:because there are a lot of people
Speaker:who just kind of move through life
Speaker:without really that self-reflection
Speaker:and without that thinking
Speaker:about themselves, right?
Speaker:And so I think the
Speaker:conversations like this
Speaker:where we talk about our biases,
Speaker:they get built in different ways,
Speaker:culturally, media on screen,
Speaker:and then how we react or
Speaker:how it gets criticized, right?
Speaker:And so I appreciate that
Speaker:you've brought that up.
Speaker:And if you could talk
Speaker:a little bit about bias
Speaker:and why showing up on
Speaker:screen, being your authentic self,
Speaker:no matter how you
Speaker:present, clean, not clean,
Speaker:low income, high income,
Speaker:whatever it is that you've got going on,
Speaker:talk about showing up
Speaker:authentically in photos, in media.
Speaker:I do love that you asked that question
Speaker:because I think there
Speaker:is also some nuance for,
Speaker:this is like a big conversation
Speaker:for mental health professionals.
Speaker:So there is this idea that
Speaker:mental health professionals,
Speaker:at least in the previous kind of years,
Speaker:that you should be wearing a blazer
Speaker:and dressing very, very nicely.
Speaker:Nicely, what does that even mean, right?
Speaker:Like when I say it,
Speaker:I imagine a lot of listeners
Speaker:have an idea of what that means,
Speaker:but what does it actually mean?
Speaker:And these like dress codes,
Speaker:but especially for
Speaker:mental health professionals,
Speaker:where these medical professionals
Speaker:or medical adjacent professionals,
Speaker:depending on what
Speaker:people think and believe.
Speaker:And there's this idea
Speaker:that we should be showing up
Speaker:in our jackets.
Speaker:And if we have glasses,
Speaker:we've got our glasses on
Speaker:and we are very academic
Speaker:looking, quote unquote.
Speaker:And I don't believe that necessarily.
Speaker:I have found that our
Speaker:practice has been successful
Speaker:and that we're most successful when we
Speaker:show up authentically.
Speaker:When we show up, like
Speaker:you're going to see me in session
Speaker:and you're not going to see
Speaker:me in session wearing a jacket,
Speaker:you're just not.
Speaker:If I were to go testify in court,
Speaker:yes, I would be wearing
Speaker:courtroom appropriate attire.
Speaker:We know what that means
Speaker:based on where we live
Speaker:in our culture and we know
Speaker:what courtroom appropriate attire
Speaker:is, but I'm not going to be showing up
Speaker:like that in session.
Speaker:I'm going to be showing up with a sweater
Speaker:or with a t-shirt or with jeans,
Speaker:because that's who I authentically am.
Speaker:When I was hiring,
Speaker:when I was first moving
Speaker:from a solo practice to a group practice,
Speaker:I felt long and hard
Speaker:and took a lot of feedback
Speaker:from other people who
Speaker:were awesome and sharing
Speaker:about dress codes and
Speaker:putting a dress code
Speaker:in my employee handbook.
Speaker:And I opted ultimately not to,
Speaker:because I think that dress
Speaker:codes are historically rooted
Speaker:in white supremacy culture.
Speaker:I think they are
Speaker:historically heteronormative.
Speaker:I think they are
Speaker:historically problematic.
Speaker:And so I pretty much
Speaker:just said, you are an adult.
Speaker:Please like show up as an
Speaker:adult who is in a profession.
Speaker:And same thing with our headshots,
Speaker:show up as you would show up in session.
Speaker:You don't need to get
Speaker:dressed up for your headshot.
Speaker:And when I show up to
Speaker:do these kinds of things,
Speaker:same thing, I'm
Speaker:showing up exactly who I am
Speaker:because authenticity matters
Speaker:and people resonate with authenticity.
Speaker:I don't want to show
Speaker:up as someone I'm not
Speaker:and then attract a client
Speaker:that is going to be attracted
Speaker:to whatever that not version of me is.
Speaker:It's not going to be
Speaker:good work as a consultant
Speaker:or as a clinician.
Speaker:We talk a lot about how
Speaker:when you show up authentically
Speaker:or you're the magnet for
Speaker:what you want to work with
Speaker:or work collaborative with ly.
Speaker:And then the other half
Speaker:of that is you're repelling
Speaker:who you don't want to work with.
Speaker:Or who you might not
Speaker:necessarily be able to help.
Speaker:I mean, like, it's like, this is who I'm,
Speaker:oh, I'm going to be comfortable with you.
Speaker:I see who you are.
Speaker:I know I can work with you.
Speaker:And this is, it's an automatic comfort.
Speaker:So yeah, we do talk about authenticity.
Speaker:Thank you for saying that
Speaker:because it is very important
Speaker:when you're going to be
Speaker:talking about intimate things
Speaker:and reveal yourself.
Speaker:It's like, I think it
Speaker:breaks down walls immediately
Speaker:with using media.
Speaker:The shortcut things that
Speaker:you can do to get rapport.
Speaker:Right.
Speaker:And so how do you think
Speaker:video or media and storytelling
Speaker:helps you amplify your voice
Speaker:or connect with your audience
Speaker:in that way that feels authentic to you?
Speaker:I mean, you are
Speaker:presenting yourself as you are.
Speaker:How it's very deliberate on your part.
Speaker:I mean, I guess just, I'm
Speaker:not sure what I'm asking.
Speaker:Because you did say
Speaker:that you're authentic.
Speaker:Just how does it
Speaker:connect with who you're trying
Speaker:to work with?
Speaker:Well, you know, what I can say
Speaker:is on one of our directories,
Speaker:Psychology Today, there's
Speaker:an opportunity to upload
Speaker:a very short video,
Speaker:just introducing yourself.
Speaker:And there's actually a
Speaker:lot of data that suggests
Speaker:that those profiles
Speaker:that do have the video
Speaker:tend to get more client
Speaker:follow through and clicks.
Speaker:And I think it makes sense, right?
Speaker:Like they want to hear the
Speaker:person that they're going
Speaker:to be talking to talk.
Speaker:They want to get a
Speaker:authentic vibe from them
Speaker:before they decide if
Speaker:they even want to do
Speaker:the really scary and vulnerable thing,
Speaker:like reaching out and
Speaker:saying, hey, can you help me?
Speaker:Here's a little bit
Speaker:about what I've got going on.
Speaker:So if we're gonna be
Speaker:reaching out and being vulnerable,
Speaker:I think being able to
Speaker:have as best of an idea
Speaker:of who it is that's
Speaker:going to be receiving that
Speaker:is really, really helpful.
Speaker:And I've had several
Speaker:people who've reached out to me
Speaker:from Psychology Today
Speaker:because of my video.
Speaker:And I don't think it's a great video.
Speaker:Let me be very, very clear.
Speaker:I recorded it like three years ago.
Speaker:I would do it differently.
Speaker:I probably need to update it.
Speaker:But they've still said things like,
Speaker:I could just tell from your body language
Speaker:that you're someone I
Speaker:feel comfortable talking to.
Speaker:Or I noticed you have a
Speaker:little bit of an accent
Speaker:and you aren't from around here.
Speaker:And it resonated with
Speaker:me because neither am I.
Speaker:Or, hey, you talk kind of fast, me too.
Speaker:I think we'd work well together.
Speaker:And it was about these things
Speaker:that they would not have been
Speaker:able to glean from
Speaker:reading my bio on my webpage.
Speaker:It came because they
Speaker:looked at and saw this video
Speaker:and they felt a connection.
Speaker:For one reason or
Speaker:another, they felt a connection
Speaker:from seeing me and
Speaker:hearing me speak and the words
Speaker:that I chose to say in 10 to 15 seconds.
Speaker:And that sums up a lot of
Speaker:what we just talked about
Speaker:in one of our episodes.
Speaker:Specifically, how that
Speaker:coming onto screen authentically
Speaker:really does give who you want to work
Speaker:with new clues to what
Speaker:makes them comfortable with you.
Speaker:Because you can't
Speaker:necessarily get that from text
Speaker:on a screen or a piece
Speaker:of paper or brochure.
Speaker:Or even a photograph.
Speaker:Or a photograph.
Speaker:Yeah.
Speaker:They're not going to know you talk fast
Speaker:or that you have an
Speaker:accent or don't have an accent.
Speaker:So I love that.
Speaker:We love having a chance
Speaker:to introduce our audience
Speaker:to amazing change makers that
Speaker:show up and do authentically
Speaker:inspired work and are actively trying
Speaker:to change the reel for
Speaker:people that look like us.
Speaker:If folks want to know
Speaker:more about working with you,
Speaker:other than Psychology Today, how can they
Speaker:get more information?
Speaker:Yeah.
Speaker:So you can learn more
Speaker:about my mental health practice
Speaker:and the amazing
Speaker:clinicians that work at my practice
Speaker:at BeBoldPsychNC,
Speaker:like NorthCarolina, .com.
Speaker:Or if you just type
Speaker:into your search engine,
Speaker:Be Bold Psychology, it
Speaker:probably will take you
Speaker:to where you need to go.
Speaker:And from there, you can learn more about
Speaker:each of our clinicians,
Speaker:including myself.
Speaker:If you're interested at
Speaker:all in any of the trainings
Speaker:or consulting or
Speaker:business consulting or speaking
Speaker:that I do, you can learn more about me
Speaker:at BoldPracticeBuilders.com.
Speaker:And that will share a
Speaker:little bit about what I do.
Speaker:I do - you know, being vulnerable, I
Speaker:need to update my website some.
Speaker:But you can get what you need from there.
Speaker:It exists in your--
Speaker:No judgment zone.
Speaker:Thank you.
Speaker:I love a good no judgment zone.
Speaker:So you can get what you need from there.
Speaker:And I can also help to--
Speaker:if you reach out there, we
Speaker:can book our own little mini
Speaker:consult to be able to get
Speaker:to know each other better.
Speaker:And just because it struck my
Speaker:mind while you were talking,
Speaker:I was like, oh, I want to know if you're
Speaker:going to do some amazing
Speaker:things this year that people
Speaker:might want to show up and be a part of.
Speaker:So do you have
Speaker:something on the horizon in 2026
Speaker:that you would like
Speaker:to get some attention?
Speaker:Yeah, so I really am kind of honing in
Speaker:on this keynote and
Speaker:primary training that I'm doing,
Speaker:this Not Your Mom's LGBTQIA+
Speaker:training, where we really
Speaker:go far beyond pronouns and terms,
Speaker:although, again, it's very important,
Speaker:and really look into
Speaker:our own unconscious biases
Speaker:in this incredibly and truly
Speaker:non-judgmental space.
Speaker:And I really want to bring that to as
Speaker:many companies and places
Speaker:as I possibly can, whether
Speaker:it's mental health and wellness
Speaker:or whether it is the bigger companies
Speaker:or whether it's a small local company
Speaker:here in North Carolina.
Speaker:That is something that I'm
Speaker:really looking to do in 2026
Speaker:and really, really excited about.
Speaker:I already have a few of
Speaker:those trainings booked
Speaker:through other spaces.
Speaker:So I do have six, I
Speaker:think, speaking things already
Speaker:and booked in 2026,
Speaker:which I am thrilled about.
Speaker:And then if there are any
Speaker:mental health or wellness
Speaker:entrepreneurs interested, I
Speaker:will be speaking on a panel
Speaker:in Portland, Maine in September.
Speaker:And it is a summit.
Speaker:It's the third one that has
Speaker:been put on by my friends, Jen,
Speaker:Agee, and Patrick Cassel.
Speaker:They are both
Speaker:entrepreneurs in the wellness space
Speaker:and wonderful humans.
Speaker:I've attended their previous two,
Speaker:and then this will be the third one.
Speaker:And I highly recommend it.
Speaker:I've also never been to
Speaker:Portland, Maine, so come with me
Speaker:and let's eat some
Speaker:lobster corn dogs, I say.
Speaker:Lobster corn dogs.
Speaker:That sounds interesting.
Speaker:Yeah, that's like
Speaker:Piper thing, not a Monique thing.
Speaker:(laughing) I can give it a go.
Speaker:Thank you, Brittany.
Speaker:This was really good stuff.
Speaker:And I can't wait to see
Speaker:what you bring in the world
Speaker:and how you help change the reel.
Speaker:We'll see you next time.
Speaker:Bye.
Speaker:Thank you so much for having me.
Speaker:I'll see you next time.
Speaker:That's it for this episode of Change the Reel.
Speaker:If you enjoyed it, do us a favor
Speaker:Share the episode or leave a review wherever you listen.
Speaker:It actually helps more people find us. Connect with us,
Speaker:or any of our guests on LinkedIn.
Speaker:Check the show notes for links.
Speaker:And if you're done with DIY and ready to record something that matters,
Speaker:in a safe inclusive space, check out our studio
Speaker:check out our studio at VelasquezMedia.com. Remember, representation starts here.
Speaker:¡Hasta Pronto! See you soon!