A full array of topics from cutting 40,000 half-inch holes, Incentivizing Innovation, Quoting with Quotient, 5-Axis CNCs, NDAs, and the Default Diary.
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HOSTS
Jem Freeman
Castlemaine, Victoria, Australia
Like Butter | Instagram | More Links
Justin Brouillette
Portland, Oregon, USA
Hey, how are you?
Jem:How are you?
Justin:probably been better.
Justin:It's been a little bit stressful since the compressor thing
Justin:kind of continued for days.
Justin:let's just say they weren't easy to work with after the fact.
Justin:We've had a little bit of a residual problem where it
Justin:seems the breaker may be shot.
Justin:it's kicked on to run a couple of times.
Justin:hit the breaker and the breaker goes out.
Jem:The compressor or the breaker on the street?
Justin:no, the breaker and our panel, the power surge, the electrician hasn't
Justin:come look at it again, but thinks that it could be the breaker's bad now
Justin:because it did go through the breaker.
Justin:When it surge, you hear it.
Jem:I can hear a machine.
Justin:That's the compressor.
Jem:That's the compressor
Justin:It's kind of this weird wine.
Justin:I say it sounds like an ATV starting up.
Jem:louder than uhh Prusa
Justin:to hold dowels.
Justin:We need something.
Justin:That's like a hook or a peg for the Nack Wall behind me.
Justin:We've haven't
Jem:Yep
Justin:And I.
Justin:think
Justin:stumbled onto something there.
Justin:Yeah.
Jem:And I had the good morning on the Pencil Sharpener and they yesterday
Jem:trying to get a production version of our 25 mil threaded peg happening,
Jem:because I've wanted to do, we've made peg symbol pegboards boards for years, just
Jem:like a dumb one inch dowel in a hole.
Jem:that's been a reasonably successful product over the years.
Jem:You know, peg boards, I don't know about over there, but
Jem:peg boards kind of everywhere
Jem:here
Jem:Yeah
Jem:for ever dowel diameter is really inconsistent.
Jem:And every batch
Jem:we get, is it.
Jem:Diameter subtly.
Jem:And so we, machine holes to suit basically batch by batch almost product by product.
Jem:And so someone buys a peg board with 10 pegs and then, you know,
Jem:a year later they want more pegs.
Jem:There's always this just like, oh, wait, I don't know if these
Jem:are actually going to fit.
Jem:They're going to be too tight or really sloppy and hang down in the hall.
Jem:Ever since I started threading stuff, I've wanted to do a threaded peg
Jem:board just to get rid of variation and just have everything a machined fit,
Jem:get rid of all of that sloppiness.
Jem:It's been one of those products that's kind of been on the
Jem:back burner for years now.
Jem:Finally making some progress on that.
Jem:John cut some prototype
Jem:panels recently, and yeah, I've been working on the version
Jem:of the dowel peg on one end.
Jem:I'm making some progress there's a bit of product development
Jem:happening at the moment.
Jem:It's been good and everyone's kind of bit
Jem:fired up and
Jem:working on new things.
Jem:Cause it's been a while since we had some fresh product to come through,
Justin:Those are I find those to be very invigorating times.
Justin:I knew that's what I wanted, but once people here the team got
Justin:a taste of product development to lights fire everybody.
Justin:smiles, it's more
Justin:exciting there's less stress.
Justin:curious?
Justin:Would you replace the existing version you have a
Justin:dual
Jem:I would scrap the old one completely..
Justin:Yeah
Jem:And I
Jem:think, you know, some of those pegboard products that we've got may
Jem:be replaced with a threaded equivalent.
Jem:some of them may go altogether and just get replaced with something
Justin:Yeah.
Jem:fresher, rethought, because there's lots of legacy, we've
Jem:been designing plywood products for over 10 years, I think.
Jem:So there's a lot of like weird legacy hangovers from previous products
Jem:or previous ways of doing things.
Jem:And those little legacy decisions just survive for like ages.
Jem:I mean, you have to consciously sort of go and cut them out and trim, prune them
Jem:from time
Jem:to time, I think.
Jem:but yeah, it's a really nice vibe when everyone's jazzed
Jem:up about product development.
Jem:We've got a sort of semi-formal scheme here where, any staff can bring.
Jem:Products to the table.
Jem:And then we have a sort of royalty system.
Jem:If they become a Like Butter product than we pay royalties on to whoever
Jem:designed them as a way of trying to sort of encourage people to
Jem:spend time
Jem:thinking about product development.
Jem:The current system is that if you, bring a product to the
Jem:table that you've kind of developed
Jem:in your own time, off the clock, so to speak, and we look at it and go, cool.
Jem:Yeah.
Jem:that suits the butter family of products kind of get approval
Jem:to then develop it further.
Jem:and it becomes one of our products.
Jem:And then I think 5% of sales, or gross revenue on
Jem:then goes back the designer.
Jem:So it's been
Jem:a really nice system the years
Jem:most people on now have a product.
Jem:On the website through at the moment, which has been really cool.
Justin:Yeah, that's awesome.
Justin:Yeah, I've,
Justin:always
Justin:wanted everybody to have a hand
Justin:in designing things
Justin:and there was hesitation early I
Justin:think,
Justin:for people to think that were
Justin:That they could contribute to
Justin:that.
Justin:especially because think maybe you've had a
Justin:similar thing where like, we
Justin:went to school for something like that And it feels like
Justin:maybe it wasn't same or I wouldn't but no, that's, I think to this
Justin:point that's changed dramatically and I'm happy about that.
Justin:That, not that we have very many products, but that everybody's ideas are equal.
Justin:It's my goal.
Jem:Yeah
Jem:too.
Jem:I was just going to say with, people haven't come through design school, you
Jem:know, have been here for years and have learned so much on the job about design
Jem:and
Jem:manufacturing that their
Jem:ideas are as valid and, you know, can be cleaner in some ways
Jem:because they don't have that sort of, some of that, design language
Justin:I would say
Justin:my
Justin:requirement to
Justin:that have to have an opinion.
Jem:Yes
Justin:you
Justin:can't
Justin:bystander at any
Justin:You have to have
Justin:to have a strong, like, fight
Justin:this feature thought but like, you
Justin:can't, you somebody what do you about can't even say so it's
Justin:That's not helpful.
Justin:none of that.
Jem:There is great Alexei Sayle clip on the word "Nice"
Jem:time the cycle between the holes for me?
Jem:so it was good to get just like a little real time data point on that,
Jem:but still when there's that many, the potential for blow out is high.
Jem:So yeah, I'm interested in how you tackle stuff
Jem:like that
Justin:it's not 40,000 a sheet it's over the project.
Justin:held project yet.
Justin:Okay.
Justin:We've had interested people asking us to quote jobs where it's like, sorry,
Justin:just going to shut that off in a sec.
Justin:we've had people ask us to do, I think it was over a thousand holes in a
Justin:sheet, like many, many thousand holes.
Justin:And the takeaway I got too is they budget would never like their project
Justin:budget never made
Justin:sense for how
Justin:holes we needed to make them I did the same thing.
Justin:I tried to use cam to estimate time and
Justin:love
Justin:your fusion.
Justin:Never accurate, not even close I maybe if you somehow get
Justin:in kinematics perfectly and
Justin:optimize it somehow get but closer on Surprisingly.
Justin:I think some of that has to do
Justin:of
Justin:the works
Jem:well and Fusion's built around mills.
Jem:So sense.
Jem:Yep.
Justin:Then I use VCarve to try it and then we've tried just physical that.
Justin:And I think the testing is as close as you're going to get in my opinion.
Justin:You can get
Justin:crazy if you can somehow hold the part and then stack sheets.
Justin:That's one of the ways you could really speed it up, right?
Justin:Like if you could somehow keep, I don't know how important the whole alignment
Justin:and all that is, but it's decorative.
Justin:You can try that, it's tough.
Jem:that stuff.
Jem:Yeah.
Jem:We're going to look at, shade stacking
Jem:see can do something
Jem:that.
Jem:We've done that on jobs in the past with thin stock where it's six mil
Jem:Birch and we've stacked three or four sheets with really good results.
Jem:but this one don't know if that's going to work because there's
Jem:a bunch of those rebates in the surfaces of some of those sheets.
Jem:I we'd have to do like an op why not two on
Jem:separate machines
Jem:change over between the cycles and then the drilling cycles.
Jem:And then, yeah, but we'll try.
Jem:I think we will try stacking if we can,
Justin:I don't know, this is a first what's a rebate.
Jem:I think you call them.
Justin:Oh, sure.
Justin:Okay.
Justin:Yeah, yeah,
Justin:Much to our amusement over here
Justin:yeah.
Justin:I know.
Justin:It's the same.
Justin:Somebody commented on.
Justin:I think it was the,
Justin:Laundromat Manufacturing commented post.
Justin:And he re posted something and called it a taster.
Justin:I really, really
Justin:that Cause we like a teaser
Justin:for a trailer
Justin:video
Justin:and we've only had a couple of
Justin:those so far, our, our enjoyment of each other's language,
Jem:How are you I'm
Jem:in what tools you're using for quoting.
Justin:like actually sending the quotes.
Justin:We use that Quotient mostly that quotient program.
Justin:it's not perfect.
Justin:I wish I could modify a few things, but I would say from
Justin:the client's side, they love it.
Justin:it is hands down a win in terms of, we always get compliments on that process.
Justin:And I think that's really important.
Justin:I wanted to really improve that as part of having faced, the opposite where it was
Justin:like somebody sends you an email with like
Justin:six
Justin:numbers and tab you know, to
Justin:different.
Justin:Columns and it doesn't work.
Jem:Yeah.
Jem:Cool
Jem:I need to check it out.
Jem:I was chatting to Jay about it yesterday here, and Jay had
Jem:listened to the and had you
Jem:Quotient and Jay was like
Jem:I, I literally, I don't want to even open it in a browser tab
Jem:cause I know I'm just going to go
Jem:Uh, a
Jem:hole of
Jem:looking
Jem:more options.
Justin:there's a, there's other stuff out there and I haven't
Justin:looked, I started using it like 2018,
Justin:I'm
Justin:guarantee there's alternatives, but what's, it's a flexible
Justin:system that allows you to kind of templatize things, templatize quotes.
Justin:for example, when pricing material is more reliable, like you could have
Justin:your four B Baltic Birch price in there with an image, a description of what
Justin:it was, who had sourced from that's.
Justin:Some of that's private, some of it's.
Justin:And then markups quantities, and you can drop those into
Justin:any quote them in a template
Justin:and then
Justin:make them optional
Justin:multiple choice or
Justin:And then it tabulates at the bottom and they get all that live through a web view.
Jem:Cool.
Jem:So they get like an interactive view of that quote the customer end.
Jem:can I select options?
Jem:Yup
Justin:Yup, yup.
Justin:Yes, you don't want it's good.
Justin:so you'll
Justin:also the part
Justin:maybe I have buried
Justin:lead
Justin:here.
Justin:haven't into projects in
Justin:Airtable so it dumps all that information from the
Justin:quote once won straight into an Airtable project and creates it.
Jem:Okay Oh stop.
Justin:It's not perfect
Justin:way implemented it
Justin:but it saves
Justin:the step of taking the project name
Justin:Copying it over and
Justin:all that kind of stuff
Justin:Yeah.
Jem:I think we have to look at that.
Justin:It's it's satisfying for sure
Justin:And I forget, I asked before it is Zapier.
Justin:So yeah, it
Justin:handling in between, and they've of integrated pretty
Justin:So you could potentially start front end by
Justin:entering client information and stuff
Justin:probably automatically.
Justin:It also integrates
Justin:with So big loop They're
Jem:Cool.
Jem:Yeah.
Jem:Yeah.
Jem:I think we should look at something
Jem:before we spend months building our own version of that in our Airtable.
Justin:Yeah.
Justin:sure.
Justin:It's pretty affordable.
Justin:bucks a month.
Justin:I think.
Jem:So I had another fun thing happened on the Pencil Sharpener this week.
Jem:when I was on the tools last week, I ran the Pencil Sharpener and the heaps
Jem:just running the little bolts and caps that we make for the KittaParts system.
Jem:Just components, they automatically cut off.
Jem:So you can kind of just load stock set and forget for awhile
Jem:and towards the end of the week.
Jem:Cause you know, doing my little spot check, quality control and putting that.
Jem:The Vernier on them.
Jem:And now like these, some of these dimensions of growing and
Jem:like checking them in the bore that they're designed to fit in.
Jem:I was like, yeah, these are getting dangerously tight like
Jem:they're almost out of spec.
Jem:I was a bit perplexed.
Jem:And I was like, cause I've had some buy me stuff happened with the pencil sharpener.
Jem:Like it lost all its WCS as once.
Jem:And there's been a few little things which have made me distrust
Jem:it's computer a little bit
Justin:That's the fun part.
Justin:Yeah.
Jem:fun, fun.
Jem:So I was like, maybe it's a code issue, but that doesn't really make sense
Jem:because everything else is running fine.
Jem:I was a bit Plex and I thought at one point I remember thinking, oh,
Jem:maybe it's tool where maybe it's just like tools cooked, looked good.
Jem:It felt sharp.
Jem:I got to, it started this week and I was like, cool.
Jem:First thing I need to do is just put a fresh tool in there.
Jem:Change the tool.
Jem:Perfect.
Jem:That goes back to absolute numbers.
Jem:The threading tool
Jem:on the parts?
Jem:No, the cutting
Justin:cutting tool.
Jem:So the three flute up spiral that does
Jem:the roughing basically before the threading
Jem:comes in and just that tool change just took the parts back from like
Jem:29.5 back to So like a half millimeter across the diameter.
Jem:you
Justin:do you use a microscope at all?
Justin:Like one cheap
Jem:Nah,
Justin:you
Jem:I've got, one, but I lent it to my mother-in-law to look at
Jem:insects and I haven't got it back.
Jem:yeah, I found that really interesting while we had looking at tools, whether
Jem:was cool, yeah, just really interested where it was making such a big difference.
Jem:Cause I, I guess it's reflective of the machine in that it's has, it's
Jem:not a mill you know, it's, it's still effectively a D I Y machine.
Jem:So I guess there's probably enough deflection in those cheap Makita
Jem:spindles and the whole thing that means that when a tool starts getting
Jem:dowel, that it really can just like just doing this, like waggling around.
Jem:like we can tools a lot further on the CNC ma like sorry on the routers
Jem:really push tools until they're dead with minimal repercussions.
Justin:Yeah.
Justin:I don't know if you've found this.
Justin:I've always
Jem:cutting anything circular be
Justin:tough to hold
Justin:Hm
Justin:or it's harder on the router.
Justin:I'd have much experience with the mill yet, but it just
Justin:always seems a tougher cut that.
Justin:I think it's just the constant opposing forces.
Justin:Any, you get a nice result typically, but I could see that being part of it
Justin:where it's constantly being kind of pushed out as well as you could try
Justin:something, maybe you do this already.
Justin:I've watched some of your operations do your roughing and then do one
Justin:or two cleanup spring passes.
Justin:And that may give you a little bit more it may solve some of that.
Justin:Like where at the end, can you do compensation on that, on that.
Jem:you can.
Jem:That's a good idea about stretching the tool life for the spring pass.
Jem:I should look the that
Jem:He can come on the master.
Jem:It's really nice control, like way more involved than any
Jem:control I've ever had before.
Justin:But
Jem:because of the weed way of
Justin:programmed there's no
Jem:I'm not tools in the control.
Jem:I'm using
Justin:TBI
Jem:I'm
Justin:using WCS
Jem:as tools.
Justin:So tool one is
Jem:55, till two is 2 56, et cetera.
Justin:yeah,
Jem:I don't know.
Jem:I can't even remember why I set it up like that, but I, because
Jem:there's, there's effectively five tools, but no tool changer.
Justin:yeah,
Jem:So that was kinda my work around of like
Jem:having five tools that can potentially all be working at the same
Jem:time like
Jem:absolute best case scenario.
Jem:I don't think I'd ever do that, but theoretically possible.
Jem:And so having each one assigned to a WCS, kind of just made sense and has
Jem:worked quite well, but it means I've.
Jem:means I don't have options like compensation.
Justin:I have two very opposing systems and they have very different,
Justin:ways to do some of that stuff.
Justin:Like we've never done compensation on the router.
Justin:think we had one employee that ran a lot of different types of
Justin:machines before he worked here.
Justin:And he was the first one to try compensation.
Justin:He was like, that works great.
Justin:You should use that more often.
Justin:I was like, ma nobody cares.
Justin:It's a
Justin:You know, like,
Justin:Not, not that we're like knowingly parts
Justin:joke we always have a lot the who make stuff
Justin:like as long as it's within a 16th
Justin:of an inch, which is like
Justin:inches
Justin:It's like a mile.
Jem - EQ:I just realized my backup audio.
Jem - EQ:Wasn't rolling.
Jem - EQ:And it stopped two minutes in,
Justin:Hmm.
Justin:Interesting.
Justin:Uh, I, Hmm.
Jem - EQ:I mean, so there's only what's in zoom.
Justin:Okay.
Jem - EQ:It's rolling again now.
Jem - EQ:Damn
Justin:that'll happen.
Justin:tool where yeah.
Justin:Oh, it's interesting that.
Justin:We always find that whenever there's like a knick in a tool or we get some bad edges
Justin:you know, whoever's running the machine and be like, I just changed that tool.
Justin:And then like, you look at it under a microscope and there's a Nick, right.
Justin:Where you think you don't expect it and you can't see it by eye.
Justin:And it's like ruining your top surface basically.
Jem - EQ:Are you using compression cutters?
Jem - EQ:Typically
Justin:Yeah.
Justin:Anything layered?
Justin:Yeah.
Justin:Yeah.
Justin:Yeah.
Jem - EQ:Yeah
Jem - EQ:we've over the years we've used, pneumatic bred guns or nailers
Jem - EQ:to help with vacuum holes.
Jem - EQ:down
Jem - EQ:On shades where like we're cutting thin strips or something.
Jem - EQ:And there's not enough fact empower.
Jem - EQ:We're like pop a couple of C1 Brad's along the top edge or
Jem - EQ:on the corner of the sheet and
Jem - EQ:things like that And
Jem - EQ:like that.
Jem - EQ:And they just destroy compression cut is when you hit one, unfortunately
Jem - EQ:it's tiny bit of steel, but it's enough to kill a cutter, but I've always
Jem - EQ:wanted to buy one of those plastic.
Jem - EQ:bradders have you seen those?
Justin:I was going to say, yeah.
Justin:I have not bought one but I've seen peopel use them
Justin:I saw it at a show one time too, but it sounds smart.
Jem - EQ:Yeah, it makes a lot of sense.
Jem - EQ:Can just cut through them as
Jem - EQ:you need.
Justin:I'm pretty sure that most of our chip tools like that
Justin:come from vendors, stapling in crap to the side of the plywood
Jem - EQ:and
Justin:when you don't catch it, we have like one of those cheap,
Justin:like security wands that like
Justin:and it won't get, it'll get like a full staple, but if it's just one
Justin:leg of a staple, it doesn't catch it.
Justin:And we've had too many times where a brand new, a hundred dollar
Justin:compression cutter gets nicked.
Justin:And then it's basically useless.
Jem - EQ:you
Justin:when I would make mostly run the machine.
Justin:My solution was to use screws into this world board
Justin:often
Jem - EQ:such a mess of the spoil board though.
Justin:You can't do it more than once and that spot, or it's just trashed,
Justin:but you know, you get that really warped piece of material that won't go down.
Justin:You got to cut side up.
Justin:It's like, what are you going to do?
Justin:Stand on it while it's cutting.
Justin:I haven't done that.
Justin:Yeah.
Justin:I have to.
Justin:is that your tool management concerns, uh, more thoughts
Justin:on
Jem - EQ:my tool management concerns.
Jem - EQ:Yeah.
Jem - EQ:Look, I hearing people talk about real mills tool, life tracking and stuff makes
Jem - EQ:me wish our machines had that function.
Jem - EQ:same,
Jem - EQ:But it just doesn't seem to be a thing with timber
Jem - EQ:Machining
Jem - EQ:controls.
Jem - EQ:They don't seem to bother putting into life management or like time
Jem - EQ:in the cart and stuff like that.
Jem - EQ:I would love that data on our machines,
Jem - EQ:Shane's,
Justin:in the states that will change tools based on how many sheets they run.
Justin:So this
Justin:you know, you're cutting a cabinet, you're only cutting like five to 15 parts
Justin:on a sheet, you know, like it's pretty.
Justin:And so they'll run them for a certain amount of time and then change them.
Justin:we've never done anything to manage.
Justin:It's just a keen operators, right?
Justin:Like watching QA the surface, like how to look like, does it look like it's fuzzy?
Justin:Is it we've always really optimized to do as much as we can to get the
Justin:best edge off the machine rather than post-processing and, just prided
Justin:ourselves on making good clean parts so that, I don't know, they just look good.
Justin:Seems like the way to do it in my opinion,
Jem - EQ:for years, I think we were just running pretty generic feeds and speeds.
Jem - EQ:Without
Jem - EQ:too much consideration.
Jem - EQ:I think we'll just like chasing edge quality and we're
Jem - EQ:like, yeah, that looks good.
Jem - EQ:Fine, fine, fine.
Jem - EQ:And then at some point we started sort of clothing into the fact that we could get
Jem - EQ:twice as much time out of our tool life.
Jem - EQ:If we increase the chip load and slowed the spindle down and like got bigger
Jem - EQ:cooler chips and that was a game changer.
Jem - EQ:just by changing our spindle
Jem - EQ:spindle
Jem - EQ:speed and our chip load, we suddenly were getting way more tool life.
Jem - EQ:was just a game.
Jem - EQ:It was just one of those legacy things.
Jem - EQ:We just started with certain settings when like, cool.
Jem - EQ:This works.
Jem - EQ:If we go,
Justin:I had a hell of a time trying feeds and speeds
Justin:but if you're cutting metal, every manufacturer has an aluminum
Justin:cutting guide and Chiplan chart.
Justin:And the only one that I really trust here in the states is Vortex tool.
Justin:Like we use a lot of their tools and the rest of them are like, I'm just
Justin:going to say, it's not that too many people listen to this, but Amana tool,
Justin:feeds into, see charts are trash.
Justin:They are horrible.
Justin:Like they literally are too slow, almost always to the point where
Justin:you're damaging the tool by using their suggestion feed rates.
Justin:And , I don't understand.
Justin:And you only learn that by running through a lot of tools, right?
Justin:Like you're burning them up and you're like, what's wrong.
Justin:I just find that frustrating that it's not better yet.
Justin:I guess maybe it's up to us to make some of that change or something.
Jem - EQ:Yeah, look, I, I feel some responsibility to
Jem - EQ:communicate that stuff for sure.
Jem - EQ:there's a really good, document from Onsrud . I'm not sure how you say it
Justin:Maybe Onsrud I'd guess
Jem - EQ:Onsrud.
Jem - EQ:There's a great PDF that I've referenced for years, which is the Onsrud
Jem - EQ:production routing guide or something.
Jem - EQ:It's mainly like a 50 page PDF and it goes deep into carbide and what destroys
Jem - EQ:carbide and how to look after it.
Jem - EQ:that's a really good sort of primer
Jem - EQ:for
Jem - EQ:anyone who's running a machine to read through about six times before
Jem - EQ:you understand what it all means.
Jem - EQ:But, I've found that a really useful document for us internally,
Jem - EQ:anyone who's running machines to be across to some extent.
Justin:Yeah, I think, I think that's totally right.
Justin:I didn't know about that one.
Justin:I come to understand that there some of the top routing experts.
Justin:And the world, they make their own machines.
Justin:They make tooling, they make everything.
Justin:And it seems like respected
Jem - EQ:Yeah, they built some pretty sweet machines.
Justin:double gantry.
Justin:Five-axis craziness.
Justin:Speaking of five-axis,
Jem - EQ:I
Justin:sent this to you, I think earlier, pocket's NC
Justin:founder has been working on this.
Justin:I don't know what to call it larger, but not full size.
Justin:Five-axis machine medium.
Justin:Medium-sized five-axis maybe he'd call it.
Justin:And I have been watching this cause he's just kind of been posting it on his
Justin:Instagram, which is inventor captain.
Justin:I'll put a link to it it looks I've, you know, I've always wanted a five axis
Justin:machine and I don't see having a $150,000 machine anytime soon, but this thing is.
Justin:Very appealing to me.
Justin:I think it's just well-designed to, from an aesthetic point of view.
Jem - EQ:small footprint machine.
Justin:Yeah.
Justin:It's man, I don't even know like a decent size office printer.
Jem - EQ:Yeah.
Jem - EQ:Okay.
Justin:it's not that
Jem - EQ:Yeah.
Jem - EQ:So in this sort of pocket in pocket,
Jem - EQ:NC
Jem - EQ:NC family, in terms of scale, like a desk top machine.
Justin:Yeah.
Justin:I think he could probably consider it that it feels a little it's price is
Justin:60 to 70,000 is what they're it at.
Justin:So it's still not cheap.
Justin:I think it's areas probably looks like about six by six by six.
Justin:So I don't know what that I can never, maybe you can translate the
Jem - EQ:One 50 by one 50.
Justin:bad with my translations.
Justin:It feels like there's really not a, maybe I'm just not aware of competing
Justin:machine in this place, price point, this, going to be a big step up from
Justin:the actual pocket, NC original machine.
Justin:I think
Jem - EQ:What would you make on something like
Justin:my wife and she said the same thing.
Justin:Like what, why,
Justin:why would you that?
Justin:I think we need a new rule about machines where it's one in one out.
Justin:And I was like, I don't know if that's how it works really, but
Jem - EQ:that rule.
Justin:I get your sentiment.
Justin:I could see prototypes.
Justin:I mean, it is surprising how much you can make on even our mill with a pretty
Justin:small footprint or work envelope.
Justin:It's not that far off.
Justin:I would imagine from some of the Kern work areas, like some
Justin:of those are pretty small.
Jem - EQ:made me think of a Kern when I saw it the way it's styled.
Jem - EQ:Yeah.
Justin:Kern mixed with like a DMG Mori.
Justin:Maybe
Justin:They look like they're made for the, for the contemporary times, rather
Justin:than most machine tools look like they're made by like somebody bending
Justin:sheet metal in like the sixties.
Justin:I
Justin:don't know
Jem - EQ:yeah, look, I, I find things like that appealing as well, but I
Jem - EQ:really don't know what I put on them.
Jem - EQ:Like what, what's the little, the newer five-axis house.
Jem - EQ:Gold.
Jem - EQ:yeah, that UMC.
Jem - EQ:UMC Jem:
Justin:Yeah, I think they might have a smaller one than that now three 50
Jem - EQ:or 300
Justin:but yeah, 500 is 701,000.
Jem - EQJem::Yeah, that's right.
Jem - EQJem::This is the seven 50.
Jem - EQJem::And then the 500.
Jem - EQJem::I remember when the came out and for a while, a few weeks there,
Jem - EQJem::I was just lusting after it, this little compact five-axis mill, but
Jem - EQJem::there was only like, I could only think of one part that I'd make on
Jem - EQJem::it.
Justin:yeah,
Jem - EQ:And
Justin:yeah.
Justin:it Jem
Jem - EQ:But as with all machines, like, I love to be gutted by the machine
Jem - EQ:and the process and what's available.
Jem - EQ:So, you know, my justification on such things is always just, just
Jem - EQ:get it on the floor and we'll find out what we can do with it.
Jem - EQ:But that's very hard to justify to, uh,
Justin:That money.
Justin:Yeah.
Jem - EQ:business partners when, uh,
Justin:Yeah.
Jem - EQ:it's that much
Justin:money thinking about buying this mill, it took about a year
Justin:from the time of first started talking about it until was in our
Justin:shop, maybe a little bit longer.
Justin:once we even had it, I still had this like, creative block about
Justin:like, all right, we've got this tool.
Justin:What can I make with it?
Justin:I think from not being around metal making machines, like that are mostly
Justin:metal, but the precision, the accuracy, the kind of speed and capability of it.
Justin:I just, it took me quite a while before I finally started like, oh, I can make
Justin:that part, you know, on it like this.
Justin:And I could reliably change the setup or palletize or, you know, any of
Justin:these things that most people that work in the, with these machines kind
Justin:of come to realize it took me a bit.
Justin:And that's a shame to that.
Jem - EQ:terms
Justin:I, this brass part, this is my damage.
Justin:kind of changed my game, honestly, for feeling confidence.
Justin:And just even like setting work offsets was like pretty
Justin:stressful and I didn't trust it.
Justin:And I always felt like I was going to crash all the time.
Justin:Cause I just didn't understand what I was doing as well.
Justin:And so yeah, now that I have a better grasp, I think I released
Justin:the stress of working with it and now I can use it more like a tool
Justin:than an opposition or something.
Jem - EQ:Yeah.
Jem - EQ:Cool.
Jem - EQ:Yeah, I can relate to that.
Jem - EQ:I think plays with any new tool.
Jem - EQ:There's a period of time there where.
Jem - EQ:ideally for me, it just needs to be an sort of an exploratory time and
Jem - EQ:it helps doing other people's jobs, I think, because you're forced to do
Jem - EQ:things that you may otherwise avoid.
Jem - EQ:Y you know, that, that part that you just showed me, like, I don't
Jem - EQ:know how many setups that was, but it looks like two or three, at least
Justin:Yeah,
Jem - EQ:two to
Jem - EQ:to get all those faces done.
Jem - EQ:Yeah.
Jem - EQ:Nice.
Jem - EQ:Yeah.
Jem - EQ:Cool.
Jem - EQ:So it's nice to be forced into doing
Jem - EQ:things
Jem - EQ:for sure by doing client work, but also I think there's the other
Jem - EQ:side, too, of having just playtime.
Jem - EQ:Exploratory playtime sort of
Jem - EQ:as
Jem - EQ:as off the clock as possible in terms of the feel,
Jem - EQ:not feeling accountable to how much time you spending faffing around trying to work
Jem - EQ:out, work offsets and stuff like that.
Jem - EQ:And just playing, I find that space really valuable as well.
Justin:Yeah.
Justin:I think I've been inspired by you talking about, I haven't done that as
Justin:much, and I liked your it's taken me a long time to move into this idea of
Justin:I could get up earlier than I need to be somewhere, especially like work.
Justin:That was just not me for most of my life.
Justin:And now something shifted weirdly in the pandemic where I just started waking up
Justin:at like 6:00 AM and I was like, oh, okay.
Justin:I guess I could use this time.
Justin:And you were talking about coming in and like using that time to do R and D stuff.
Justin:And I definitely liked that idea.
Justin:I think I may try that on for myself.
Justin:It sounds like a good, I usually end up doing that stuff like late in
Justin:the day and then I'm tired and you know, I don't get as much out of it.
Jem - EQ:Yeah, I
Jem - EQ:I find it a really good window for that Headspace.
Jem - EQ:Yeah, if you
Jem - EQ:you can get out of bed, that's
Jem - EQ:that's the
Jem - EQ:hard bit
Jem - EQ:bit
Justin:Yeah.
Justin:I struggle with that too.
Jem - EQ:say what's going on with these NDAs.
Jem - EQ:I NDAs.
Justin:is, I've never liked them, honestly.
Justin:That's
Jem - EQ:kind of it is
Justin:feel like I'm not knowledgeable enough about could
Justin:be in them that I'm signing myself up for something that I don't
Justin:knowingly want to sign myself up for.
Justin:And honestly, I think we've done.
Justin:Maybe let's say I've signed 20 NDAs for potential client work.
Justin:I bet we've done two to five of those jobs in the end.
Justin:And they might have offset time for what, because they're
Justin:not really that common here.
Justin:Maybe when you're working with, you know, some of these giant
Justin:companies, those, I understand.
Justin:And honestly, I just kind of under that I'm getting screwed in any circumstance.
Justin:They're like, I'm not going to fight them in a legal battle like this.
Justin:Maybe just the very un-American thing, I guess, too.
Justin:We're all about our lawsuits.
Justin:not that I, not that I am, yeah, I just saw it.
Justin:It might be an interesting piece of conversation that I, I was trying to
Justin:think like, how do I disincentivize this?
Justin:And one of the thoughts was like, maybe I could charge somebody to sign it
Justin:their NDA before we started the work.
Justin:Like, yeah, we'll, we'll sign your NDA.
Justin:If it's a hundred bucks, you know, like I gotta read thing.
Jem - EQ:I think there's a solid argument in
Jem - EQ:that like yes.
Jem - EQ:On one level.
Jem - EQ:They're not that much work.
Jem - EQ:You can just go.
Jem - EQ:Cool.
Jem - EQ:Yeah, it's just another NDA sign, flick it back.
Jem - EQ:It's like one extra email, but at the
Jem - EQ:the same time, it's a legal contract and
Jem - EQ:you could easily argue, Hey, I'm going to send this to my lawyer first, just
Jem - EQ:to take five minutes to look at it.
Jem - EQ:And that's that's money.
Jem - EQ:And it's probably better practice to be doing something like doing due diligence.
Jem - EQ:I'm not going to say probably it would be better practice to
Jem - EQ:be doing that due diligence.
Jem - EQ:Yeah, I find myself now within NDAs, I don't do that many of them, but you know,
Jem - EQ:maybe half a dozen a year or something,
Justin:Yeah.
Jem - EQ:and I'm, you know, I'm pretty sloppy with them.
Jem - EQ:I do read them, but you know, I'm skimming the fine brand
Jem - EQ:and I'm like, yep, yep, yep.
Jem - EQ:Standard standard, whatever Cole sign, they go.
Jem - EQ:And interesting to hear you say that a lot of those jobs don't convert.
Jem - EQ:Cause I hadn't thought about that.
Jem - EQ:But thinking about that now, I reckon we're in a similar position where very
Jem - EQ:few of them have ever gone anywhere.
Justin:Yep.
Justin:I usually am pretty pushy.
Justin:Or I'm demanding of that.
Justin:I get a generic description of the project before signing it, because that
Justin:usually cuts a good portion of those too.
Justin:Like, Hey, before I know, I understand you don't wanna send me files.
Justin:Totally get that.
Justin:I mean, I've asked people to sign NDAs kind of before I really understood what
Justin:I was doing, you know, when I was younger and dumber that usually works pretty well.
Justin:Cause it's like, oh yeah, we're not going to end up doing a tiny, when we
Justin:only had the router, like we're not going to do a aluminum mold for you.
Justin:You'll probably sorry, like that doesn't make any sense.
Justin:just, it's easy to kind of have those off, not liked him that much.
Justin:a
Jem - EQ:Yeah, It's
Jem - EQ:it's interesting.
Jem - EQ:I find
Jem - EQ:clients there's
Jem - EQ:you want that nice cultural fit with your clients?
Jem - EQ:I think so when.
Jem - EQ:The best clients that we have that could have totally served,
Jem - EQ:served us sending very officious.
Jem - EQ:The totally could have asked us to sign an NDA
Jem - EQ:because
Jem - EQ:they were, you know, developing a new product or something that they
Jem - EQ:wanted to keep under the radar,
Jem - EQ:the
Jem - EQ:the best clients I've had in that space.
Jem - EQ:We've just had a very Frank conversation of like, Hey,
Jem - EQ:what do you think about NDAs?
Jem - EQ:And, IP
Jem - EQ:know, gripey protection and stuff like that.
Jem - EQ:And we've just had a Frank conversation with like, you
Jem - EQ:know, co well, in my opinion, we don't look for our own products.
Jem - EQ:We don't deal with any of that stuff.
Jem - EQ:Cause we don't want to spend time or money protecting our products.
Jem - EQ:We'd rather spend that time and money developing new products.
Jem - EQ:And if the client is on a similar sort of trajectory and thinking,
Jem - EQ:then it's like, it's a nice match
Jem - EQ:there in terms of energy and thinking,
Jem - EQ:and
Jem - EQ:maybe that's silly, but I'd much rather work with people who are
Jem - EQ:kind of on a similar page to us and.
Justin:Yeah.
Jem - EQ:Those relationships are easier and tend to get better results.
Jem - EQ:So,
Justin:Yeah, for sure.
Justin:I think if I had to boil it down, It's time that it takes, and then
Justin:you'd sometimes, it feels like we're not winning most of them.
Justin:The second part is I it's the fear of not or apprehension that I'm not
Justin:understanding what I'm signing and then
Justin:Jem
Jem - EQ:Yes.
Justin:I should send this to a lawyer, but I don't know, like
Justin:it's going to cost me money.
Jem - EQ:Yeah.
Jem - EQ:And all that stuff about like any material that's kept on your
Jem - EQ:servers and blah, blah, blah.
Jem - EQ:It's like, cool.
Jem - EQ:This job's not going to go anywhere.
Jem - EQ:What am I going to do with these quoting files?
Jem - EQ:Probably not going to do anything with these quoting files
Jem - EQ:when the job disappears, but technically I should destroy them.
Justin:I don't know about you, but every time we end one
Justin:of those, I burned my servers
Jem - EQ:Oh yeah, me too.
Justin:Every time so that they know for sure I film it that way.
Justin:They know I'm destroyed their products, their, IP
Justin:Yeah
Jem - EQ:we just clear the Dropbox.
Justin:start over.
Jem - EQ:have a server.
Jem - EQ:Are you running cloud?
Justin:I need to get something, but yeah, mostly we use almost all Dropbox,
Justin:Google drive, kind of a combination
Jem - EQ:Yeah,
Justin:Sneaker net for the mill.
Jem - EQJem::Yeah, Yeah, I remember.
Jem - EQJem::at
Jem - EQJem::The cost of servers years ago when we were thinking about upgrading
Jem - EQJem::to the highest level of Dropbox, and it feels like a lifetime commitment
Jem - EQJem::going to that level of Dropbox.
Jem - EQJem::Cause you're like, I'm going to load my whole existence into this platform and
Jem - EQJem::I'm probably never going to extract it.
Jem - EQJem::At the
Jem - EQJem::the time we thought, yeah, that was the way to do it rather than
Jem - EQJem::trying to maintain our own servers.
Jem - EQJem::We've got like a, an old PC at home with lots of hard drives in it that is called
Jem - EQJem::cold storage and we just turned it on every six months and just let Dropbox
Jem - EQJem::sync and then we turn it off again.
Jem - EQJem::So we've got like a hard copy of
Justin:what's your balancing?
Justin:R and D and oh, I wrote that bouncing R and D and production or something I
Justin:who wrote this.
Justin:I feel like, I mean, there's just a lot more of you over
Justin:there working in your company.
Justin:So I'm usually the one trying to figure out how to, how to balance these things.
Justin:So I'm curious, I find a lot of value in working on, like, we're
Justin:just talking about new products or, or anything like that, but it also
Justin:usually doesn't make money for a while.
Justin:How do you all split the time on your machines?
Justin:Is there a agreed system or it just happens between like a R and
Justin:D versus a production time slot.
Jem - EQ:We, trying to chase as much production time as we can at the moment,
Jem - EQ:because after many years of flying pretty blind boy, finally sort of at a
Jem - EQ:point where we understand our numbers and our break even, and all of these
Jem - EQ:like nitty gritty financial details that we never understood previously.
Jem - EQ:We we know what our billables need to be.
Jem - EQ:So we chasing that.
Jem - EQ:In terms of R and D budgets, you know, that's, for me, that's why I come
Jem - EQ:in early and do it pre production.
Jem - EQ:That's kind of my, time slot for that sort of work.
Jem - EQ:and then we've rolled out a thing.
Jem - EQ:They see a cold default diary, which is basically.
Jem - EQ:For me and Sarah.
Jem - EQ:Sarah is our business manager.
Jem - EQ:It's kind of most structured with us where our time is broken down
Jem - EQ:into quite rigid segments every day.
Jem - EQ:And each day is pretty much a copy of
Jem - EQ:the
Jem - EQ:the previous one.
Jem - EQ:And in some, you know, on Wednesdays, there might be one thing that
Jem - EQ:happens in the afternoon and there's some unique stuff that
Jem - EQ:happens during the week, obviously.
Jem - EQ:But for the most part, we have a very structured default diary.
Jem - EQ:And for me, that sort of 6:00 AM to 8:00 AM is my R and D slot.
Jem - EQ:And then, John has a
Jem - EQ:has a
Jem - EQ:bit of a default diary happening as well, and he's got an hour and
Jem - EQ:day slot, on Thursday afternoons.
Jem - EQ:that's kind of how we're
Jem - EQ:doing it at
Jem - EQ:it at the moment in a sort of a, I guess, a very structured.
Jem - EQ:And you know, I'll be honest I don't get in be honest.
Jem - EQ:I don't get in at 6:00
Jem - EQ:AM every morning.
Jem - EQ:If the kids have slept terribly, we've had a rough night, I'll definitely
Jem - EQ:preference mostly and getting just for
Jem - EQ:night
Jem - EQ:Yeah
Jem - EQ:preference more sleep and getting just for the
Jem - EQ:the normal time.
Jem - EQ:That's how we're balancing it.
Jem - EQ:Because we know our
Jem - EQ:what our billables need to be.
Jem - EQ:We're really chasing that as hard as we can at the moment.
Jem - EQ:But at the same time, know how important R and D and product
Jem - EQ:development is to a business.
Jem - EQ:So making sure that that time is allocated and
Jem - EQ:allowed for and giving permission to people to do that.
Jem - EQ:what's your thinking around that?
Jem - EQ:You just slotted in
Justin:just hoping you'd say something like, I don't have a
Justin:plane cause it make me feel better.
Justin:But,
Jem - EQ:Sorry.
Jem - EQ:Nah, this is, you know, just the last six months for us.
Jem - EQ:It's very fresh.
Justin:The amount of help I have at the moment, which isn't,
Justin:don't think we have enough help.
Justin:It's been tough to hire here.
Justin:wages have gone up unemployment's at record lows, and people either happy or,
Justin:just, I used to get, just for example, when we'd hire like a shop operator kind
Justin:of position, we get like 30 applicants now it's like five maybe, they're either
Justin:not qualified or just not a good fit.
Justin:And so it's been a little, frustrating that's a backwards way of saying
Justin:I haven't managed my time as well as I'd like, I'd like to have more
Justin:of a reliable schedule like that.
Justin:And I definitely feel like I've been
Justin:well, the, the way I've always described as I feel like a firefighter
Justin:too often, where I'm like trying to put out the fires of the day rather
Justin:than, oh, I'm coming here to work on X, whether it's a new product.
Justin:quoting something or whatever that is.
Justin:It always feels like I'm just kind of like playing whack-a-mole.
Justin:I'd like to think if I had, you know, a couple other people in certain
Justin:positions that that would change, but also, like I said, in the past,
Justin:I'm not the greatest planning time.
Justin:It's not my strong suit.
Justin:So maybe, maybe I like that idea though.
Justin:if you could elaborate a little bit on your own, I'm curious about this, like,
Justin:unplanned
Justin:times of the week?
Jem - EQ:ideally it's not fully planned because you need space for
Jem - EQ:the all the unplanned things that
Jem - EQ:that happen.
Jem - EQ:The concept is that you have planned blocks with space between them.
Jem - EQ:So that, so for me, it's R and D in that first two hour block.
Jem - EQ:And
Jem - EQ:then I've got, I think an hour and a half for sort of production
Jem - EQ:management, coming in, I'm like, cool.
Jem - EQ:What are we up to on that job?
Jem - EQ:Or that new job needs to be allocated to you, blah, blah, blah.
Jem - EQ:that's a pretty whack-a-mole sort of time of like running around.
Jem - EQ:just like
Jem - EQ:Keeping everything flowing in the morning.
Justin:Yeah.
Jem - EQ:after morning tea, I have a two hour quoting block, which is just
Jem - EQ:like my dedicated coding time per day.
Jem - EQ:And that's been really effective because Sarah is quoting block is after lunch.
Jem - EQ:So like I'm accountable to her in that pre-launch slot to get all my
Jem - EQ:calculations done so that she has something to process after lunch.
Jem - EQ:That's been super powerful, that little accountability link.
Jem - EQ:But also just having a structured time every day to get through quotes.
Jem - EQ:Because prior to that, I was just like inbox overflowing.
Jem - EQ:It's like, oh, what am I going to quit today?
Jem - EQ:Maybe that one, maybe that one, maybe nothing
Justin:encouraging that that works because I have the exact description of
Justin:what you just said is, well, some days you get a lot, some days you don't and
Justin:then I just deal with it as it happens.
Jem - EQ:yeah
Jem - EQ:so yeah, having that structure has been really good and then afternoons are a bit
Jem - EQ:more sort of all over the place, but yeah, I've got a block for sort of marketing
Jem - EQ:time and a block for just like business.
Jem - EQ:I call it business owner time.
Jem - EQ:It's just like trying to stop and think more deeply about whether it's
Jem - EQ:financials or staffing stuff or systems.
Jem - EQ:I find it harder to be disciplined on those sorts of time slots there.
Jem - EQ:It's easy to just let the most pressing fire of the day, get your attention.
Jem - EQ:And yet there's always stuff that's happening that you have to solve.
Jem - EQ:Reschedule around, but having that, I guess that's why it's called a
Jem - EQ:default diary because you always swing back to that default position of cool
Jem - EQ:I'm this is my quoting block now,
Jem - EQ:Right
Jem - EQ:and that's what I'm going to do for the next two hours and try and focus on that.
Justin:Yeah, I like that.
Jem - EQ:It's been, it's been really effective
Jem - EQ:for
Jem - EQ:for me
Jem - EQ:cause I'm yeah.
Jem - EQ:I don't think
Jem - EQ:cause I'm yeah I don't think I'm good at time management by any means.
Jem - EQ:I'd say I'm
Jem - EQ:I'd say I'm
Jem - EQ:pretty terrible
Justin:I think some of that comes from giving myself an out, I guess, is
Justin:like that creative process for me is best when it's in kind of chaos mode.
Justin:Like
Justin:the ideas don't come for anything, production, fixturing, When I have to
Justin:sit there and you know, like stare at
Justin:like I'm walking, I just went to the dentist and I had an idea for
Justin:how to solve bustling in the chair.
Justin:It's like, you don't, you don't get to choose those things.
Jem - EQ:Yeah.
Jem - EQ:That's right.
Jem - EQ:Yeah.
Justin:Cool.
Justin:Thanks for sharing.
Jem - EQ:Yeah, no
Jem - EQ:no worries.
Jem - EQ:what's on for you
Justin:we've been 3d printing and that's been really successful actually.
Justin:We were debating whether we could just make the part like that it's a
Justin:little clamp piece that goes behind the wall, so you can thread stuff to it.
Justin:I don't trust it.
Justin:So it's always been intended to be an aluminum part and
Justin:I need to just make that.
Justin:It's not too far off.
Justin:It's actually a pretty easy part.
Justin:I just need to go test thread milling different ways and probably
Justin:break some taps at some point
Jem - EQ:that's
Jem - EQ:because I
Justin:know the machine has it and I've been advised that that's the better way to
Jem - EQ:know.
Justin:I would like to try both, honestly, just to understand them both a
Justin:little bit better, once it's a reliable same product process, I think it seems
Justin:thread milling is the better choice.
Jem - EQ:Yeah.
Jem - EQ:Yeah.
Jem - EQ:I'll admit with my thread milling stuff.
Jem - EQ:I've been pretty lazy because I've made
Jem - EQ:all the parts that relate to each other.
Jem - EQ:I've been pretty sloppy in terms of trying to actually hit
Justin:Yeah,
Jem - EQ:real tolerances.
Jem - EQ:So it's not like I've, I've kind of loosely based it on a name 22
Jem - EQ:thread, but I've
Jem - EQ:I've never gone and bought some M 22 hardware and gone, oh, does it fit?
Jem:Because it doesn't need to relate to that specifically, but
Jem:I imagine it gets way more finicky and harder to find June when you're
Jem:actually trying to match hardware.
Justin:That's the best part about making your own products is they
Justin:only work for your own products
Jem - EQ:Yeah.
Justin:How about you?
Justin:What's your or, or the day you got, you got R and D right now until eight and then
Jem - EQ:planning block
Jem - EQ:my R and D.
Jem - EQ:Okay.
Jem - EQ:This, this is my R and D slot.
Jem - EQ:Really?
Jem - EQ:the month is winding up, spend the morning trying to push as many quotes
Jem - EQ:and follow-ups, as I can to try and hit our sales target this month,
Justin:Ah,
Jem - EQ:pressure's on, because tomorrow's Friday
Jem - EQ:and my closed on Fridays.
Jem - EQ:So I've really only got one business day left to try and close out the month sales.
Jem - EQ:We're doing okay, but I'd like to get it across the line a little bit further.
Jem - EQ:see how we go.
Jem - EQ:bunch of other stuff too.
Jem - EQ:I've got some production drawings to do.
Jem - EQ:We're making some call, American Oak tables that are coming up, which this
Jem - EQ:will be a fun one to chat about later, but
Jem - EQ:I'm
Jem - EQ:mounting, I made this years ago, but I'm going to use it again.
Jem - EQ:It's a fixture to Mount a really simple axis hanging off the front of the machine
Jem - EQ:and do turning with the, with the CNC.
Jem - EQ:So like put round, stocky and then turn it.
Jem - EQ:Hopefully setting that up again next week and getting that in, but I need
Jem - EQ:to get the drawings done for that job.
Justin:yeah,
Jem - EQ:I'm
Justin:hoping there's some video or photos of this.
Jem - EQ:They will
Jem - EQ:will be.
Jem - EQ:Yeah, for sure.
Justin:Good,
Justin:cool.
Jem - EQ:All alright
Jem - EQ:Well, a good afternoon chat to you soon.
Jem - EQ:Thanks Justin.
Jem - EQ:Bye.