Shownotes
In this episode of Career Pathways we cover Reception. The centre of the universe for many salons, receptionists are a huge asset to any busy salon. Working across front of house and back of house they connect the clients to the business in a way that the pro team don't always have time for.
Managing bookings and rebookings, retail, client experience, payment, stock management and more these angels at the front desk are a fundamental part of salon life. If you are a great receptionist in the making then hats off to you for starting the journey of making salon clients feel extra special and if you are an old hand that has mastered the wonders of client care then we thank you! A receptionist can make or break a salon and are ofte worth their weight in gold.