This episode of the Small Town Stylist podcast discusses cancellation policies in the beauty industry. Casey Taylor shares her observations and offers advice on how to approach cancellation policies in a clear and compassionate manner. She emphasizes the importance of clearly defining policies, having in-person conversations with clients, and enforcing policies consistently but with compassion. She also highlights the need for mutual accountability and respect between stylists and clients. The episode serves as a reminder that hairstylists boundaries are worthy of respect and can be enforced while still being compassionate towards clients in the process.

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