In this episode of the Cone of Shame, Dr. Andy Roark talks with Rachel Poulin RVT, VTS (SAIM)on stabilizing the acute presentation of diabetes in a cat.

ABOUT OUR GUEST: Rachael Poulin graduated from the Veterinary Technician Program at Columbus StateCommunity College in 2007. She did her internships at The Ohio State Universityand became specialized in internal medicine in 2013. She was the 2016 president of the Academy of Internal Medicine Veterinary Technicians. In 2017, she continued to work on the floor as a supervisor/manager until 2018 when she transitioned to Director of Operations for Amerivet. She spent two years in that role before transitioning to People Department, where she focuses on learning and development, recruiting, retention and engagement. She is now focused on education and empowerment of the veterinary team and continues to be passionate about elevating the roll of the veterinary technician/nurse in our industry!

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

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Uncharted Practice Manager's Summit

Last Chance to Register is June 1st 2026 - Tell your managers! Registration is only $199 and they can save 20% with code MANAGER

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