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Bryan Hayes - The Power of Empathy in Sales | EP 10 | Pathfinders Podcast with Vijayan Swaminathan
Episode 1013th November 2024 • Pathfinders Podcast • Vijayan Swaminathan
00:00:00 01:27:34

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Summary


In this episode, Bryan Hayes shares his journey to founding ElevateX Sales, emphasizing empathy, resilience from the 2008 crisis, and core values that guide his work. Joined by Vijayan Swaminathan, they discuss AI and blockchain in commercial real estate, political impacts on the market, and personal anecdotes on leadership and humor. They highlight the importance of global connections, fitness, curiosity, courage, and handling rejection in sales. This conversation also explores the evolving nature of success, the value of authenticity, and concludes with rapid insights on personal freedom and humor in professional life.




Takeaways




- Empathy in Sales: Empathy is crucial for sales success and understanding client needs, enabling deeper connections and genuine value in relationships.


- Purpose-Driven Journey: Brian’s career is motivated by a desire to change his family's future, highlighting the power of purpose in driving personal and professional growth.


- AI in Real Estate: Artificial intelligence can streamline processes, enhance marketing, and create efficiency in commercial real estate, aiding in client representation and market understanding.


- Networking and Opportunities: Building connections, including with unexpected individuals, opens doors to new opportunities and insights.


- Data-Driven Decision-Making: Using data to inform strategies is essential for growth and refining sales and marketing approaches.


- Value in Communication: Always bring value in conversations, especially in sales, to strengthen relationships and build trust.


- Continuous Learning: Entrepreneurship involves ongoing learning and adaptation across various mediums, from books to podcasts, which fuels growth and innovation.


- Fitness and Well-being: Maintaining a healthy lifestyle is vital for long-term energy, focus, and success in business and personal life.




Follow Bryan Hayes on:


LinkedIn : https://www.linkedin.com/in/bryan-hayes1/




Follow Elevate X Sales on:


Website : https://elevatexsales.com/




Follow our host Vijayan Swaminathan on:


LinkTree: https://linktr.ee/vijswam


Website: https://xaddwell.com




Pathfinders Podcast, presented by: XaddWell




Watch the FULL Pathfinders Global Digital Conference | Fall 2024 here : https://youtu.be/X7nk2V0VWYA




Follow our host Vijayan Swaminathan on:


Twitter | X: https://twitter.com/vijswam


LinkedIn: https://www.linkedin.com/in/vijayanswaminathan/


LinkTree: https://linktr.ee/vijswam




Follow XaddWell on:


LinkedIn: https://www.linkedin.com/company/xaddwell/


Twitter | X: https://twitter.com/xaddwell


Website: https://xaddwell.com


Inquiries: sales@xaddwell.com




Follow Pathfinders on:


LinkedIn: https://www.linkedin.com/company/the-pathfinders-podcast/


Email: pathfinders@xaddwell.com




Created by: Nova Media 


LinkedIn: https://www.linkedin.com/company/the-nova-media


Inquiries: novamedia@xaddwell.com




Chapters




04:12 Introduction to Brian Hayes and His Journey  


14:25 The Evolution of the Sales Guy  


20:27 Lessons from the 2008 Financial Crisis  


24:27 Integrating AI in Commercial Real Estate  


27:54 Understanding Tenant Representation in Real Estate


29:30 The Role of AI in Commercial Real Estate  


32:12 ElevateX: A Vision for Global Real Estate  


37:17 Impact of Politics on Real Estate Markets  


40:19 The Importance of Empathy in Sales  


47:13 Finding Humor in the Real Estate Journey  


49:00 Building Global Connections  


52:39 Redefining Success in Entrepreneurship  


54:16 Evolving Perspectives on Success  


57:40 The Challenges of Entrepreneurship  


58:32 Overcoming Personal Struggles  


01:00:13 Curiosity and Courage in Business  


01:02:20 Navigating Rejection in Sales  


01:10:18 The Power of Not Knowing  


01:11:56 Bringing Value in Conversations  


01:14:34 Individual Liberty and Freedom  


01:16:55 The Role of Humor in Sales  


01:19:34 Rapid Fire Insights and Final Thoughts




Thank You!

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