In this thought-provoking episode, Denise Cooper and Pamela Brooks delve into the often-overlooked topic of trauma in the workplace. They discuss how the changing dynamics of the modern work environment, intensified by the COVID-19 pandemic, have led to increased feelings of loneliness, depression, and isolation among employees. We talk about why executives don't handle conflict and in not doing so, increase the number of unhealthy practices that become part of the organization's culture.

Key Topics:

1. Statistics on Loneliness and Mental Health: Discussion on the alarming statistics of loneliness, with around 33% of Americans experiencing regular loneliness, and the correlation with rising rates of depression and addiction.
2. Impact of COVID-19: Exploration of how isolation during the pandemic has exacerbated workplace conflicts and mental health issues.
3. Trauma in the Workplace: Pamela Brooks discusses various forms of trauma, comparing it to physical injuries. Examples range from the stress of organizing a big event to experiencing personal loss.
4. Leadership and Emotional Intelligence: Importance of leaders having the tools to address conflicts and promote psychological safety. Denise Cooper shares a real-life example from her team coaching experience.
5. Communication and Conflict Resolution: Emphasis on the necessity of direct communication in resolving conflicts and reducing reliance on digital communication methods.
6. Hybrid Work Challenges: Discussion on the intricacies of hybrid work, including the importance of face-to-face interaction and the negative impacts of anxiety and workaholism.
7. Workplace Culture and Support Structures: Strategies for leaders and HR to foster a culture that supports well-being, including redesigning new hire orientations and regular check-ins with team members.
8. Emotional Well-Being and Boundaries: Focus on creating an environment that supports the emotional health of employees, with strategies for managing emotions, setting boundaries, and involving team members in decision-making.