The word-magic that you deploy on your photography website is often what gets a buyer to choose you over someone else.
As someone that works with photographers and female creatives on the regular to create word-magic for their photography website copy, I have a front-row seat to a lot of website copy mistakes.
Here, I’m sharing the five creative and photography website copy mistakes I see, so you can stop making them in favor of moving the needle on leveling up your copy and attracting your dreamiest clients.
03:07 — Why the minimalistic approach to copy isn’t helping you (and why your photos can’t do all of the work)
04:43 — How to get more of the right leads with an FAQ section
06:15 — Are you overlooking the obvious information your dream clients need?
07:52 — The easiest way for your clients to take the action you want them to take
09:09 — Don’t make your “About” page all about you — it’s all about your client
Mentioned in this episode:
Copy that is word magic, is personality packed and it's
Sarah Gillis:unique to you as a business owner.
Sarah Gillis:I know you probably hear that a lot, but as often as that type of copy is preached
Sarah Gillis:and taught, it's also the thing that I see so many business owners missing.
Intro:You are listening to The Copywriter On Call podcast.
Intro:I'm your host, Sarah Gillis, copywriter, word, magic maker, and owner of
Intro:what Sarah said on this podcast.
Intro:You'll feel empowered to show up online in a way that has you saying, that's so me.
Intro:Let's get started.
Sarah Gillis:Welcome back to another episode and the first episode of Season
Sarah Gillis:two of The Copywriter On-Call podcast.
Sarah Gillis:I'm your host, Sarah Gillis, and I am logging some on-call hours today to
Sarah Gillis:share five mistakes that you need to stop making on your photography website.
Sarah Gillis:Before we get started, I am shouting out a special and hearty thank you to
Sarah Gillis:all of you who listened, subscribed, and left a review last season.
Sarah Gillis:Creating Season one of The Copywriter On-Call podcast was so enjoyable for me.
Sarah Gillis:And hearing from listeners like you made everything so much sweeter.
Sarah Gillis:I am sending you a big virtual hug, friends, and I'm thrilled
Sarah Gillis:to be back for season two.
Sarah Gillis:And now let's get into those mistakes you might be making
Sarah Gillis:on your photography website.
Sarah Gillis:As someone that works with photographers and female creatives
Sarah Gillis:on the regular to create word magic, what I call website copy.
Sarah Gillis:I have a front row seat to a lot of website copy mistakes, but before I get
Sarah Gillis:into sharing those, let's chat for a minute about what I mean by word magic.
Sarah Gillis:Copy that is word magic, is personality packed and it's
Sarah Gillis:unique to you as a business owner.
Sarah Gillis:I know you probably hear that a lot, but as often as that type of copy is preached
Sarah Gillis:and taught, it's also the thing that I see so many business owners missing, and
Sarah Gillis:I understand why this happens because as a business owner, sometimes completing
Sarah Gillis:the task is better than perfecting it.
Sarah Gillis:When you started your business, maybe you thought, I just need to
Sarah Gillis:get a good enough website up and running so that people can book me.
Sarah Gillis:So you settled for a website that presents basic information on how to work with you.
Sarah Gillis:You added a contact form and called it good enough.
Sarah Gillis:Something is better than nothing, right?
Sarah Gillis:Yes, but not forever.
Sarah Gillis:There comes a time when taking a step back is the very thing
Sarah Gillis:you need to do to move forward.
Sarah Gillis:and this is certainly true when it comes to your website and the
Sarah Gillis:copy on your website specifically.
Sarah Gillis:Now there are tons of people out there offering a similar service to yours.
Sarah Gillis:So the word magic that you deploy on your website is often what gets someone
Sarah Gillis:else to choose you over someone else.
Sarah Gillis:So back to those website mistakes I mentioned, it was honestly hard
Sarah Gillis:for me to boil it down to just five.
Sarah Gillis:And we're skipping over the glaring errors here in favor of helping you to truly
Sarah Gillis:move the needle on leveling up your copy.
Sarah Gillis:So let's get into it.
Sarah Gillis:Here are the five mistakes I see a lot of creatives making and how you can fix them.
Sarah Gillis:Here's the first one.
Sarah Gillis:Few or generic words scattered together with a bunch of photos.
Sarah Gillis:Now I work with a lot of photographers and other creatives in similar
Sarah Gillis:industries, and this is probably the number one mistake that I see.
Sarah Gillis:To me, it likely stems from the belief that my work will sell for me, and
Sarah Gillis:while displaying your work in the form of your portfolio can absolutely
Sarah Gillis:support someone in making a purchasing decision, it's likely not the only aspect
Sarah Gillis:of your website they're looking at.
Sarah Gillis:Here's the hard truth.
Sarah Gillis:Most photographers like you are good at what they do.
Sarah Gillis:Each one can take a beautiful photo, add their own special twist, and
Sarah Gillis:present it in an appealing way.
Sarah Gillis:But what sets you apart from the other photographers, your story, your
Sarah Gillis:words, your work alone just isn't necessarily your difference maker.
Sarah Gillis:The words that you combine with your work, however, that's a good mix.
Sarah Gillis:The key here is not to settle for generic words or phrases that everyone uses.
Sarah Gillis:Instead, I encourage you to dig into who your client really is.
Sarah Gillis:What words does your ideal or aligned client regularly use?
Sarah Gillis:What do they value in working with a business?
Sarah Gillis:What feeling do you want the images you sell to them to evoke?
Sarah Gillis:What are their pain points and their desires, and how can
Sarah Gillis:you speak to those emotions?
Sarah Gillis:When your copy is written specifically like this, that's when your uniqueness
Sarah Gillis:starts to shine, and you can draw in more of the right people.
Sarah Gillis:Here's the second big mistake, no FAQ section.
Sarah Gillis:When people are booking for your photography service, they typically
Sarah Gillis:have a list of questions in their heads.
Sarah Gillis:The best photographers in the room anticipate these questions
Sarah Gillis:and they answer them without the client ever having to ask.
Sarah Gillis:Your website can serve them in this way by having a frequently asked
Sarah Gillis:questions or FAQ section that leaves them thinking, oh, wow, they knew
Sarah Gillis:exactly what I was going to ask.
Sarah Gillis:Now, some people tend to shy away from an FAQ section because they
Sarah Gillis:think that certain answers will turn people away, but here's the truth.
Sarah Gillis:This section actually gives you a chance to sell and to directly address potential
Sarah Gillis:objections that someone might have.
Sarah Gillis:For example, you should expect your potential clients to
Sarah Gillis:be curious about your rates.
Sarah Gillis:Holding this information back because of the fear that someone won't book
Sarah Gillis:with you because it's out of their budget, is a missed opportunity.
Sarah Gillis:With an FAQ section, you have the chance to first and foremost provide the
Sarah Gillis:information such as a starting price for that offer or that package, and then
Sarah Gillis:you can build the value around that.
Sarah Gillis:Instead of just saying, starting at 3000, you can say, this package
Sarah Gillis:starts at 3000 and includes X, Y, Z.
Sarah Gillis:The magic is in the X, Y, Z, and you get to let your full service client experience
Sarah Gillis:and your intuitive way of anticipating their questions shine through your words.
Sarah Gillis:Here's the third mistake, not naming where you're located, what
Sarah Gillis:area you are in or your niche.
Sarah Gillis:Now, I know that each of these things might sound obvious as need
Sarah Gillis:to know information, particularly if you're serving clients in person.
Sarah Gillis:But these elements are often forgotten when you're writing your website copy.
Sarah Gillis:Just like people want to know your prices, they also want to know where you're
Sarah Gillis:located, what additional areas, regions, cities you serve, and what your niche is.
Sarah Gillis:These elements together are what I call the positioning statement
Sarah Gillis:because it literally communicates your position in the market.
Sarah Gillis:For example, if you're a photographer that's located in Southern California,
Sarah Gillis:but you willingly travel to Arizona and Nevada for your clients, You
Sarah Gillis:need to make sure that that's clearly identified on your website.
Sarah Gillis:Without doing this, you're taking the chance on someone skipping over
Sarah Gillis:you because they don't think that you serve them in their location.
Sarah Gillis:This same idea applies when it comes to your niche.
Sarah Gillis:It can be clear that you do photography, but what type of photography?
Sarah Gillis:A new mom looking for someone to snap newborn photos of her precious baby wants
Sarah Gillis:to find the photographer in her area that is skilled in that, not the one that might
Sarah Gillis:be top rated for engagements and weddings.
Sarah Gillis:And if she can't clearly identify who you serve, she probably won't hire you.
Sarah Gillis:You can help that new mom and lots of other potential clients avoid confusion
Sarah Gillis:by being clear about who you specifically serve and where you serve them.
Sarah Gillis:We've already talked through my top three mistakes.
Sarah Gillis:Let's keep going.
Sarah Gillis:The fourth mistake that you might be making on your photography
Sarah Gillis:website is missing a call to action or a CTA on every page.
Sarah Gillis:Again, this might seem like it's a fairly obvious website element, and
Sarah Gillis:yet I see it commonly as a mistake.
Sarah Gillis:I see people who don't include calls to action or CTAs on every
Sarah Gillis:single page of your website.
Sarah Gillis:Now, when we talk it out like that, it may sound a bit like overkill.
Sarah Gillis:But when you think about the actual purpose of a cta, a call
Sarah Gillis:to action, it's simply to guide someone into their next action.
Sarah Gillis:So by including a CTA on every page of your entire website, you are removing that
Sarah Gillis:barrier for your reader by not making them think or wonder about what to do next.
Sarah Gillis:Instead, you're telling them what action you'd like them to take.
Sarah Gillis:Sometimes all this means is including a learn more button that drives
Sarah Gillis:them to your services page, or maybe on that services page, you ask
Sarah Gillis:them to take a bigger action, like book a call or secure your spot.
Sarah Gillis:Either way, the whole point is to guide them through your customer journey
Sarah Gillis:in a way that truly serves them.
Sarah Gillis:Here's our last mistake.
Sarah Gillis:Making your about page all about you and not them.
Sarah Gillis:want to know the counterintuitive truth about your about page?
Sarah Gillis:It's not just about you.
Sarah Gillis:Now I'm all for you hyping yourself up.
Sarah Gillis:But your about page isn't necessarily the spot for this kind of energy.
Sarah Gillis:Here's the truth.
Sarah Gillis:Your potential clients don't just want to get to know you,
Sarah Gillis:so they can be your bestie.
Sarah Gillis:They want to get to know you so they can see if there are any glimpses of
Sarah Gillis:themselves in you and in your business.
Sarah Gillis:It's about relating to your potential client.
Sarah Gillis:Instead of simply sharing a list of random facts or your life story, you
Sarah Gillis:should use your about page to present who you are, what you do, and who you
Sarah Gillis:serve, but in a way that keeps the reader your potential client top of mind.
Sarah Gillis:You want to create a connection with them so that they really
Sarah Gillis:want to choose you when they're making that purchasing decision.
Sarah Gillis:I'm going to tell you like it is friend, because I truly care.
Sarah Gillis:Okay?
Sarah Gillis:Your potential client unfortunately, doesn't care where you went to college
Sarah Gillis:or what your favorite coffee order is.
Sarah Gillis:What they do care about is why you're passionate about your
Sarah Gillis:business and what you do and what that ultimately means for them.
Sarah Gillis:So I encourage you to let that information be what takes
Sarah Gillis:center stage on your about page.
Sarah Gillis:If it makes sense to weave the other details in some way, like a favorite
Sarah Gillis:things roundup, by all means go for it.
Sarah Gillis:But don't treat it like your autobiography.
Sarah Gillis:That is a major turnoff.
Sarah Gillis:When you address these five areas on your website and make sure they're optimized,
Sarah Gillis:that's when you can create great impact, and that's what I want for you.
Sarah Gillis:If your website copy feels like a looming to do that, you can't
Sarah Gillis:quite master, I'm here for you.
Sarah Gillis:I encourage you to take a peek at my services page and book a half
Sarah Gillis:or a full day v i p slot this fall.
Sarah Gillis:I'd love to work together to create word magic for your business.
Sarah Gillis:I'll put the booking link for you in the show notes.
Sarah Gillis:As always, thanks for listening, and until next time, this is your
Sarah Gillis:copywriter on call signing off.
Sarah Gillis:Thanks for listening to The Copywriter On Call podcast.
Sarah Gillis:If this episode has you feeling all sorts of inspired to show up as yourself online,
Sarah Gillis:click that subscribe button so you don't miss my stories or practical advice to
Sarah Gillis:help you express your quirky, vulnerable, and authentic self online chat soon.