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13: Five Mistakes to Stop Making On Your Photography Website
Episode 1316th August 2023 • Copywriter on Call: Copywriting for Photographers and Creative Entrepreneurs • Sara Gillis
00:00:00 00:12:49

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The word-magic that you deploy on your photography website is often what gets a buyer to choose you over someone else. 

As someone that works with photographers and female creatives on the regular to create word-magic for their photography website copy, I have a front-row seat to a lot of website copy mistakes. 

Here, I’m sharing the five creative and photography website copy mistakes I see, so you can stop making them in favor of moving the needle on leveling up your copy and attracting your dreamiest clients. 

03:07 — Why the minimalistic approach to copy isn’t helping you (and why your photos can’t do all of the work) 

04:43 — How to get more of the right leads with an FAQ section

06:15 — Are you overlooking the obvious information your dream clients need? 

07:52 — The easiest way for your clients to take the action you want them to take

09:09 — Don’t make your “About” page all about you — it’s all about your client

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Transcripts

Sarah Gillis:

Copy that is word magic, is personality packed and it's

Sarah Gillis:

unique to you as a business owner.

Sarah Gillis:

I know you probably hear that a lot, but as often as that type of copy is preached

Sarah Gillis:

and taught, it's also the thing that I see so many business owners missing.

Intro:

You are listening to The Copywriter On Call podcast.

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I'm your host, Sarah Gillis, copywriter, word, magic maker, and owner of

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what Sarah said on this podcast.

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You'll feel empowered to show up online in a way that has you saying, that's so me.

Intro:

Let's get started.

Sarah Gillis:

Welcome back to another episode and the first episode of Season

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two of The Copywriter On-Call podcast.

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I'm your host, Sarah Gillis, and I am logging some on-call hours today to

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share five mistakes that you need to stop making on your photography website.

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Before we get started, I am shouting out a special and hearty thank you to

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all of you who listened, subscribed, and left a review last season.

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Creating Season one of The Copywriter On-Call podcast was so enjoyable for me.

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And hearing from listeners like you made everything so much sweeter.

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I am sending you a big virtual hug, friends, and I'm thrilled

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to be back for season two.

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And now let's get into those mistakes you might be making

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on your photography website.

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As someone that works with photographers and female creatives

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on the regular to create word magic, what I call website copy.

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I have a front row seat to a lot of website copy mistakes, but before I get

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into sharing those, let's chat for a minute about what I mean by word magic.

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Copy that is word magic, is personality packed and it's

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unique to you as a business owner.

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I know you probably hear that a lot, but as often as that type of copy is preached

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and taught, it's also the thing that I see so many business owners missing, and

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I understand why this happens because as a business owner, sometimes completing

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the task is better than perfecting it.

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When you started your business, maybe you thought, I just need to

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get a good enough website up and running so that people can book me.

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So you settled for a website that presents basic information on how to work with you.

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You added a contact form and called it good enough.

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Something is better than nothing, right?

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Yes, but not forever.

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There comes a time when taking a step back is the very thing

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you need to do to move forward.

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and this is certainly true when it comes to your website and the

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copy on your website specifically.

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Now there are tons of people out there offering a similar service to yours.

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So the word magic that you deploy on your website is often what gets someone

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else to choose you over someone else.

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So back to those website mistakes I mentioned, it was honestly hard

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for me to boil it down to just five.

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And we're skipping over the glaring errors here in favor of helping you to truly

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move the needle on leveling up your copy.

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So let's get into it.

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Here are the five mistakes I see a lot of creatives making and how you can fix them.

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Here's the first one.

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Few or generic words scattered together with a bunch of photos.

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Now I work with a lot of photographers and other creatives in similar

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industries, and this is probably the number one mistake that I see.

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To me, it likely stems from the belief that my work will sell for me, and

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while displaying your work in the form of your portfolio can absolutely

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support someone in making a purchasing decision, it's likely not the only aspect

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of your website they're looking at.

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Here's the hard truth.

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Most photographers like you are good at what they do.

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Each one can take a beautiful photo, add their own special twist, and

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present it in an appealing way.

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But what sets you apart from the other photographers, your story, your

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words, your work alone just isn't necessarily your difference maker.

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The words that you combine with your work, however, that's a good mix.

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The key here is not to settle for generic words or phrases that everyone uses.

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Instead, I encourage you to dig into who your client really is.

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What words does your ideal or aligned client regularly use?

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What do they value in working with a business?

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What feeling do you want the images you sell to them to evoke?

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What are their pain points and their desires, and how can

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you speak to those emotions?

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When your copy is written specifically like this, that's when your uniqueness

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starts to shine, and you can draw in more of the right people.

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Here's the second big mistake, no FAQ section.

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When people are booking for your photography service, they typically

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have a list of questions in their heads.

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The best photographers in the room anticipate these questions

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and they answer them without the client ever having to ask.

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Your website can serve them in this way by having a frequently asked

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questions or FAQ section that leaves them thinking, oh, wow, they knew

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exactly what I was going to ask.

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Now, some people tend to shy away from an FAQ section because they

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think that certain answers will turn people away, but here's the truth.

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This section actually gives you a chance to sell and to directly address potential

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objections that someone might have.

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For example, you should expect your potential clients to

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be curious about your rates.

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Holding this information back because of the fear that someone won't book

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with you because it's out of their budget, is a missed opportunity.

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With an FAQ section, you have the chance to first and foremost provide the

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information such as a starting price for that offer or that package, and then

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you can build the value around that.

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Instead of just saying, starting at 3000, you can say, this package

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starts at 3000 and includes X, Y, Z.

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The magic is in the X, Y, Z, and you get to let your full service client experience

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and your intuitive way of anticipating their questions shine through your words.

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Here's the third mistake, not naming where you're located, what

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area you are in or your niche.

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Now, I know that each of these things might sound obvious as need

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to know information, particularly if you're serving clients in person.

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But these elements are often forgotten when you're writing your website copy.

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Just like people want to know your prices, they also want to know where you're

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located, what additional areas, regions, cities you serve, and what your niche is.

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These elements together are what I call the positioning statement

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because it literally communicates your position in the market.

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For example, if you're a photographer that's located in Southern California,

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but you willingly travel to Arizona and Nevada for your clients, You

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need to make sure that that's clearly identified on your website.

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Without doing this, you're taking the chance on someone skipping over

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you because they don't think that you serve them in their location.

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This same idea applies when it comes to your niche.

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It can be clear that you do photography, but what type of photography?

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A new mom looking for someone to snap newborn photos of her precious baby wants

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to find the photographer in her area that is skilled in that, not the one that might

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be top rated for engagements and weddings.

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And if she can't clearly identify who you serve, she probably won't hire you.

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You can help that new mom and lots of other potential clients avoid confusion

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by being clear about who you specifically serve and where you serve them.

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We've already talked through my top three mistakes.

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Let's keep going.

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The fourth mistake that you might be making on your photography

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website is missing a call to action or a CTA on every page.

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Again, this might seem like it's a fairly obvious website element, and

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yet I see it commonly as a mistake.

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I see people who don't include calls to action or CTAs on every

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single page of your website.

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Now, when we talk it out like that, it may sound a bit like overkill.

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But when you think about the actual purpose of a cta, a call

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to action, it's simply to guide someone into their next action.

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So by including a CTA on every page of your entire website, you are removing that

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barrier for your reader by not making them think or wonder about what to do next.

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Instead, you're telling them what action you'd like them to take.

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Sometimes all this means is including a learn more button that drives

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them to your services page, or maybe on that services page, you ask

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them to take a bigger action, like book a call or secure your spot.

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Either way, the whole point is to guide them through your customer journey

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in a way that truly serves them.

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Here's our last mistake.

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Making your about page all about you and not them.

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want to know the counterintuitive truth about your about page?

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It's not just about you.

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Now I'm all for you hyping yourself up.

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But your about page isn't necessarily the spot for this kind of energy.

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Here's the truth.

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Your potential clients don't just want to get to know you,

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so they can be your bestie.

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They want to get to know you so they can see if there are any glimpses of

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themselves in you and in your business.

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It's about relating to your potential client.

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Instead of simply sharing a list of random facts or your life story, you

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should use your about page to present who you are, what you do, and who you

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serve, but in a way that keeps the reader your potential client top of mind.

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You want to create a connection with them so that they really

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want to choose you when they're making that purchasing decision.

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I'm going to tell you like it is friend, because I truly care.

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Okay?

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Your potential client unfortunately, doesn't care where you went to college

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or what your favorite coffee order is.

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What they do care about is why you're passionate about your

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business and what you do and what that ultimately means for them.

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So I encourage you to let that information be what takes

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center stage on your about page.

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If it makes sense to weave the other details in some way, like a favorite

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things roundup, by all means go for it.

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But don't treat it like your autobiography.

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That is a major turnoff.

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When you address these five areas on your website and make sure they're optimized,

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that's when you can create great impact, and that's what I want for you.

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If your website copy feels like a looming to do that, you can't

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quite master, I'm here for you.

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I encourage you to take a peek at my services page and book a half

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or a full day v i p slot this fall.

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I'd love to work together to create word magic for your business.

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I'll put the booking link for you in the show notes.

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As always, thanks for listening, and until next time, this is your

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copywriter on call signing off.

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Thanks for listening to The Copywriter On Call podcast.

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If this episode has you feeling all sorts of inspired to show up as yourself online,

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click that subscribe button so you don't miss my stories or practical advice to

Sarah Gillis:

help you express your quirky, vulnerable, and authentic self online chat soon.

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