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How to Survive in a High Stress Job When You’re Neurodivergent
24th December 2024 • You Are Not A Frog • Dr Rachel Morris
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What’s it like to work in a high-stress job with autism, ADHD, or another neurodivergence, and how do we support colleagues whose brains work differently?

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Transcripts

Rachel:

We're having a much needed break over the holiday season, but

Rachel:

whilst we were away, I wanted to offer some replays of some really significant

Rachel:

episodes that made a big impact on me.

Rachel:

first one is episode 1 78 released in the summer a couple of years ago.

Rachel:

and is all about how to thrive as a neurodivergent

Rachel:

person in a high stress job.

Rachel:

I didn't this conversation with Matthew Bellringer, we explore

Rachel:

some of the issues that twice exceptional neurodivergent people

Rachel:

may have Well, it's navigating a high stress, high stakes job.

Rachel:

This was particularly relevant to me as I am neurodivergent myself.

Rachel:

And over the last couple of years, I have lost count of the amount of

Rachel:

doctors and other senior professionals in healthcare that have also discovered

Rachel:

that they are neurodivergent.

Rachel:

And whilst many of us would say we would never have it any other way.

Rachel:

It does come with some challenges.

Rachel:

And I've reflected that this is possibly why I created the Shapes Toolkit and

Rachel:

this is why I am so interested in all this stuff around how to beat

Rachel:

stress and work happier, because over the years, I've had to find coping

Rachel:

strategies and navigate this myself.

Rachel:

I've also been told that this episode has been used by some

Rachel:

organizations for that training.

Rachel:

Around neurodiversity and neurodivergence.

Rachel:

And next year we're going to be running some Beat Stress and Thrive

Rachel:

live courses and some Shapes Toolkits for people who are neurodivergent or

Rachel:

supporting those who are neurodivergent.

Rachel:

So email us at youarenotafrog.com if that's something that

Rachel:

you might be interested in.

Rachel:

If you're in a high stress, high stakes, still blank medicine,

Rachel:

and you're feeling stressed or overwhelmed, burning out or getting

Rachel:

out are not your only options.

Rachel:

I'm Dr.

Rachel:

Rachel Morris, and welcome to You Are Not a Frog

Matthew:

I'm Matthew Baringer.

Matthew:

My work is all about exploring and sharing how everyone can

Matthew:

benefit from neurodiversity.

Matthew:

I'm particularly interested in the benefits that neurodiversity

Matthew:

can bring for individuals and for society and for organizations.

Matthew:

My focus is therefore a little bit different on the

Matthew:

normal deficit based stuff.

Matthew:

So it's all about actually what do we get with the way

Matthew:

that different brains work.

Matthew:

I have a, a kind of typical neurodivergent mixed background or, um,

Matthew:

tech research, innovation, psychology and communications, which has led me

Matthew:

to, to, to doing this particular work.

Matthew:

I'm also an autistic A DHD.

Rachel:

So much there to unpick Matthew.

Rachel:

Loads of stuff in your background, some sort of labels, well

Rachel:

labels, some diagnoses yourself.

Rachel:

And I really wanted to get you on the podcast today to talk to people

Rachel:

in high stress, high stakes jobs.

Rachel:

A lot of whom I think maybe neurodivergent themselves.

Rachel:

Uh, I know that in medicine we have a, a high incidence of what I think you

Rachel:

call twice exceptional people, so we'll.

Rachel:

Talk about that in a minute.

Rachel:

And what'd be really nice to know is a little bit about what people who

Rachel:

are twice exceptional particularly struggle with and how they might

Rachel:

approach not being stressed.

Rachel:

Not being burnt out in a bit of a different way to.

Rachel:

Other people perhaps I'd love to start off just by asking you,

Rachel:

Matthew, you do lots of work with people who are neurodivergent.

Rachel:

You are neurodivergent yourself.

Rachel:

And just before the podcast I said to you, well, did we say

Rachel:

neurodivergent or Neurodiverse?

Matthew:

So neurodiversity is, was, was coined by, uh, sociologist, Judy

Matthew:

Singer, um, in the late nineties to describe the normal variation

Matthew:

amongst the entire human population.

Matthew:

In the way that our neurology works.

Matthew:

So it, it's, it's that neurology varies quite a lot between different

Matthew:

people, between different and changes over, uh, as we age and

Matthew:

all of these different things.

Matthew:

And that's part of the, the normal diversity of human experience.

Matthew:

It's a way of questioning the approach that says anything that differs from a.

Matthew:

Very kind of strictly established standard is necessarily

Matthew:

disordered or dysfunctional.

Matthew:

That's not to say that it completely excludes that, and I, I think one of

Matthew:

the, you know, neurodiversity can, can sometimes be interpreted to mean

Matthew:

well then no one has any problems and absolutely not what we're talking about.

Matthew:

We should be kind of working with that normal variation of how we all think

Matthew:

and feel and experience the world.

Matthew:

And most people think and feel and experience the world mostly

Matthew:

the same, mostly similarly.

Matthew:

It's not that everyone experiences it exactly the same, but these things kind

Matthew:

of fall onto a normal distribution.

Matthew:

They form onto a fall, onto a bell curve, and if you sit.

Matthew:

Significantly outside of that vel curve, if you sit towards, towards the edges,

Matthew:

um, of various different traits, various different kind of experiences that can

Matthew:

introduce some specific problems, and we, uh, we've kind of started to use

Matthew:

the term neurodivergent to describe people who sit outside significantly

Matthew:

outside of that normal experiencing.

Matthew:

And I say normal in the sense of statistically.

Matthew:

Most common experiencing of the world.

Matthew:

So my kind of, my personal functional definition of, of

Matthew:

neurodivergent is someone who, who significantly and pervasively

Matthew:

experiences the world differently to most other people around them.

Matthew:

You don't necessarily need a diagnosis, though.

Matthew:

There are a lot of categories, diagnostic categories that are

Matthew:

associated with being neurodivergent.

Matthew:

Um, these are sometimes called neuro minorities, specific neuro minorities.

Matthew:

So for example.

Matthew:

Autism, A DHD or dyslexia.

Matthew:

Uh, the, the, these particular kind of ways of associated with a

Matthew:

certain neurology lead to a kind of cluster of common experience,

Matthew:

um, or more common experience.

Rachel:

That's really helpful.

Rachel:

So basically everybody is neurodiverse, but some people are further away

Rachel:

from the, the commonality than others, and that would be neuro.

Rachel:

Neurodivergent.

Rachel:

And then you've got these clusters of people that have fairly similar

Rachel:

neuro divergences, which are these sort of minorities, neuro

Rachel:

minorities that you talked about.

Rachel:

That's helpful.

Rachel:

And when we've chatted before, I know you've said to me that you

Rachel:

think there are quite high quantity of people who are in these neuro

Rachel:

minorities in some of these really high stress occupations such as medicine.

Rachel:

For instance is, is there a reason for that, do you think?

Matthew:

Absolutely.

Matthew:

I'd like to touch on, um, this idea of twice exceptional

Matthew:

that you mentioned as well.

Matthew:

That's, uh, that, that's, I think, is a really helpful one.

Matthew:

There is a cultural assumption that being neurodivergent comes

Matthew:

with intellectual disability.

Matthew:

That isn't true.

Matthew:

It just isn't true.

Matthew:

Sometimes some of the conditions come with intellectual

Matthew:

disability, sometimes they don't.

Matthew:

Being twice exceptional is to be.

Matthew:

Neurodivergent and or intell creatively and or intellectually gifted.

Matthew:

So it's to actually be kind of a higher level of certain ability than

Matthew:

we'd normally see in the population.

Matthew:

Until recently, that whole category has an even attracted diagnosis,

Matthew:

partly because the diagnostic criteria are entirely deficit based

Matthew:

and are relatively unsophisticated.

Matthew:

Um, as a, as a, as a really.

Matthew:

Differential diagnostic tool compared to a lot of other things.

Matthew:

And so we, we kind of overlooked a load of experiences and one of the big

Matthew:

experiences is, yeah, people who are, who are highly intellectually able,

Matthew:

extraordinarily sometimes and yet also have specific difficulties and, and

Matthew:

very often those abilities make people a really good fit for certain professions.

Matthew:

There are a range of different kind of things that come with neurodiversity

Matthew:

that lead people to being really able to cope in certain environments, being

Matthew:

really skilled in certain environments, wanting to work in certain environments

Matthew:

that perhaps most other people wouldn't.

Matthew:

I think the best example of this, you know, and, and it's not the

Matthew:

medicine as an entire body skews in one specific neurodivergent way.

Matthew:

But that within the practice of medicine, there are niches that suit the

Matthew:

ways of thinking and being and working that different neuro minorities possess.

Matthew:

I think the obvious example of this is emergency medicine and the chaos of

Matthew:

an a e department on a Friday night.

Matthew:

That takes a certain sort of skillset to just to be able to coach and navigate

Matthew:

and to actually kind of enjoy having spoken to people who work in, work

Matthew:

in, there's a kind of sometimes feels like a slightly perverse enjoyment,

Matthew:

but an enjoyment of that kind of, you know, the intensity of that.

Matthew:

And that's associated with a DHD traits in particular.

Matthew:

The, the ability to kind of cope with all of those things

Matthew:

happening at once and to enjoy and to actually seek it out.

Matthew:

But the flip side of that, if you think about someone kind of skewing

Matthew:

in that direction of a specialized neurology for being able to navigate

Matthew:

that kind of chaos, it comes with a relatively, potentially with a reduced

Matthew:

ability to do kind of procedural thing, particularly low unstimulating

Matthew:

procedural things like filling in forms.

Matthew:

And it's not to say that everyone who is in these practices certainly has a

Matthew:

clinically diagnosable condition, but might well share traits with people that

Matthew:

do, and people who do have the condition might well do well in those specialisms.

Rachel:

And it's not just medicine, is it?

Rachel:

There's all sorts of, you know, specialties where you have to use your

Rachel:

brain a lot for various things, or you have to respond quickly to emergencies,

Rachel:

or you have to really get into the detail of stuff and think it through.

Rachel:

Some things that you need to be able to interact with people a

Rachel:

lot more than than other people.

Rachel:

Is there something about, you know, people that are in these positions of

Rachel:

extreme responsibility for other people that predispose them to some types of

Rachel:

neuro divergence in the first place?

Matthew:

Well, I, I, I think there's, um, there isn't a generalized

Matthew:

blanket, but there are some trends.

Matthew:

One of the interesting things about.

Matthew:

A relatively understudied group of neurodivergent people is

Matthew:

neurodivergent people who are particularly interested in other people.

Matthew:

Now, that has been over partly because part of the diagnostic

Matthew:

criteria for a lot of neurodivergent conditions is a lack of empathy.

Matthew:

That criteria in itself is problematic.

Matthew:

It's actually that it's a lack of empathy for neurotypical people, for

Matthew:

people who experience the world kind of in like most other people do.

Matthew:

And those, um, those, those absences of empathy disappear when with other

Matthew:

people of their neuro type or their neuro minority or almost entirely.

Matthew:

So this whole situation of being interested in people can

Matthew:

often mask the stereotypical presentation of neurodiversity.

Matthew:

And I think a lot of people who, who end up professionally interested

Matthew:

in working with and for people.

Matthew:

Part of that drive comes from wanting to understand people on a

Matthew:

more profound level in some way.

Matthew:

A lot of neurodivergent people talk about missing a memo or not

Matthew:

getting an instruction manual that other people seem to have got.

Matthew:

And I think very often that desire to study and to understand if

Matthew:

we are intellectually capable, it's one way of being like, oh.

Matthew:

I can, I can, I can, I can figure it out.

Matthew:

Then I can look it up in a textbook.

Matthew:

I can understand it and then address that fundamental experiencing of

Matthew:

the world that I'm, I'm not sure I understand how people work.

Rachel:

Well, that, that's interesting.

Rachel:

Are there any specific, you know, superpowers that you would attribute to

Rachel:

some people with particular conditions?

Rachel:

For example, you know, I know that.

Rachel:

Often people with A DHD really struggle with executive

Rachel:

function, getting themselves organized, et cetera, et cetera.

Rachel:

Their superpower is connecting ideas and responding really quickly and just

Rachel:

being able to take things from over there and oh, that would work there.

Rachel:

And, you know, that is a real superpower.

Rachel:

But then another ways the A DHD can be a real hindrance in, you

Rachel:

know, actually getting stuff done.

Rachel:

So, I mean, that's a really obvious one.

Rachel:

What, what.

Rachel:

Superpowers.

Rachel:

Have you observed in people that aren't quite so obvious?

Matthew:

I tend to tend to avoid the word superpowers, um, partly because

Matthew:

it's not anything supernatural.

Matthew:

I think if we are using a metaphor, I.

Matthew:

It's closer to the, the kind of X-Men mutant powers that they

Matthew:

have this huge advantage, but they come with a cost and cent

Rachel:

power with a cost.

Rachel:

Love it.

Rachel:

Okay.

Rachel:

Because,

Matthew:

because they, they, they, you know, everything has

Matthew:

a, it's a plus and a minus.

Matthew:

Um, we don't really get like, abilities for free.

Matthew:

We are trading, you know, it's, it's a, a neurological trade of one thing

Matthew:

for another thing very often, um, or one strength for a relative weakness.

Matthew:

But having said that, I mean the, the, the kind of classic ones.

Matthew:

Yeah.

Matthew:

The ones around creativity for A DHD, uh, and, and, and it just a generalized

Matthew:

ability to cope with and often enjoy relatively chaotic environments that

Matthew:

can be overwhelming for other people.

Matthew:

I'm not entirely sure whether that's just down to practice and the fact

Matthew:

that we managed to generate quite a lot of chaotic environments.

Matthew:

But one of the other strengths actually I've noticed is also quite

Matthew:

a lot of project managers show a DHD traits, which seems counterintuitive.

Matthew:

And I think this is the, the, the, like, one of the other ways

Matthew:

that Neurodivergent strengths can manifest is when we develop

Matthew:

really good tools externally and ways of supporting everything.

Matthew:

So if you need to develop things, people tell me, I'm really, really organized.

Matthew:

I don't experience myself as organized.

Matthew:

I use a ton of tools around me and I'm pretty good at using them 'cause

Matthew:

I've used them for my entire life and if I don't, I don't do anything.

Matthew:

So, but that then means I've got this, this kind of organizational

Matthew:

skill set in the outside world so we can develop these skills that

Matthew:

are kind of mitigations really, and kept very, very good at them.

Matthew:

Thinking about autistic traits as well, which is the other, the other

Matthew:

really big one that's associated with visualization ability very often, often

Matthew:

sensory sensitivity in different ways.

Matthew:

So a real attunement to the senses as well as a kind of a real joy

Matthew:

in ordering things and having things in a certain arrangement.

Matthew:

And what's interesting is, for me, and the two combined lead

Matthew:

to a very intense curiosity and a desire to learn all the time.

Matthew:

And that itself can be a benefit, particularly for a generalist, um,

Matthew:

in a domain because it's that ability to go outside of the boundaries.

Matthew:

With neurodiversity, we often face quite significant challenges, social

Matthew:

challenges, um, life challenges, and if we're fortunate and we have

Matthew:

the developmental, um, context and.

Matthew:

The internal capacity to develop a skill that mitigates them, that

Matthew:

deals with it, we can end up with huge strengths in certain areas.

Matthew:

Well, I mentioned that difficulty and empathy between generally neurotypical

Matthew:

people and the neuro minorities.

Matthew:

If you have strong reason to overcome that, you can overcome that.

Matthew:

It's just a harder form of empathy.

Matthew:

For me, my quick test for anyone, if they're wondering if they're

Matthew:

hyper empathetic, hyper empathetic is, um, empathetic over spill,

Matthew:

which is when you have empathy for inanimate and non sentient objects.

Matthew:

So say for example, you see a mug that you haven't used for a while

Matthew:

and you think you feel sorry for that mug because it must be feeling like

Matthew:

it doesn't have a, you know, it, it, it's not living its purpose anymore.

Matthew:

Um.

Matthew:

That that's an example of empathetic overbuilt.

Matthew:

So it's, it's just as a quick idea, but it, it can manifest

Matthew:

all sorts of different ways.

Matthew:

And so you can see where these hyper adaptions develop and the hyper

Matthew:

adaptions can be huge strengths and huge superpowers, though only in

Matthew:

as much as they're not completely obligate trauma related responses.

Matthew:

'cause sometimes they develop as a result of trauma.

Matthew:

And if they are, then we, we, we struggle to moderate them.

Matthew:

We use them all the time and then we overuse them because

Matthew:

this is one of the huge things.

Matthew:

Any, any strength can be overused and very often the, the most normal

Matthew:

failure mode for anyone, neurotypical or neurodivergent is that, not that

Matthew:

we operate in a domain of weakness, but we operate in a domain of

Matthew:

strength long past its usefulness.

Rachel:

That is ringing really true because I know that I have.

Rachel:

The ability to connect ideas and share ideas, and see connections,

Rachel:

and see possibilities and all that 'cause of my own neurodiversity.

Rachel:

And I know that when I'm talking to someone about ideas, I often talk to

Rachel:

friends about new businesses that they want to set up and things like that.

Rachel:

It's really good for a bit.

Rachel:

And then I think I just overwhelm people with ideas, you know?

Rachel:

So it starts off really good.

Rachel:

It keeps going and it keeps going, and it keeps going and, and eventually

Rachel:

that person's like, oh my goodness.

Rachel:

I'm exhausted.

Rachel:

I can't listen anymore.

Rachel:

Does that make sense?

Matthew:

Absolutely.

Matthew:

And I, I think this, this, this links me really nicely to one of the other

Matthew:

things that I'd like to, to mention actually, which, um, which is this

Matthew:

concept of camouflaging or masking.

Matthew:

So when we're neurodivergent, most neurodivergent people, particularly

Matthew:

two E people choice, exceptional people, tend to pick up the habits of.

Matthew:

Getting by in, uh, normal society and behaving in ways that don't

Matthew:

mark them out is different.

Matthew:

And I think when people hear masking, it sounds like

Matthew:

striving to make up a deficit.

Matthew:

But particularly for this group, the largest part of the masking is

Matthew:

in inhibition, is in holding back.

Matthew:

So it becomes that.

Matthew:

Not telling everyone about, look, you know when, when you start

Matthew:

chatting to someone and you, you are ma incredibly interested in

Matthew:

something, you don't just give them all of the facts and the whole story.

Matthew:

Like you don't, or you don't Just tangent and tangent and tangent and

Matthew:

follow the, the threat of, because most people don't like that and it

Matthew:

so we learn to actually hold back.

Matthew:

And this also relates to the strengths 'cause it well deployed.

Matthew:

These things are huge strengths.

Matthew:

But when we've learned to mask them that way, we kind of associate

Matthew:

them with being problematic per se, rather than contextually just

Matthew:

something that's not always welcome.

Matthew:

And so we tend then, then we suppress them entirely and

Matthew:

we don't have access to them.

Matthew:

So I think that idea of unpicking and kind of developing the

Matthew:

strengths is, is about like working out, where am I inhibiting?

Matthew:

How could I use this thing?

Matthew:

Because it's about expressing yourself and expressing what you, what you

Matthew:

kind of are experiencing, but doing so skillfully, you know, in, in a medical

Matthew:

context, you might suddenly have a huge amount of medical information

Matthew:

at hand, but that's not something you necessarily want to, you know,

Matthew:

give a lecture to a patient on for a quarter of an hour if, if it comes up.

Matthew:

But it might be really useful in another context.

Matthew:

And so that like, being able to moderate that and knowing when it's a thing and

Matthew:

knowing how to work with it and how to express it well is, is a real part of

Matthew:

the, the kind of developing this skill.

Rachel:

I'm really interested in this thing about masking and camouflaging,

Rachel:

and I know Matthew, you work with a lot of high functioning professional

Rachel:

people who are having issues in their workplace, probably because of their.

Rachel:

Neuro diversions and because of the job as well.

Rachel:

I know you, you coach them a lot.

Rachel:

I know that people come to you with lots of different things.

Rachel:

Can you see any themes in the types of issues that people are

Rachel:

coming to you for help with?

Matthew:

Yeah, I, I think if I boil it down in, in, in these contexts,

Matthew:

like the, the core thing that most people I work with experience in

Matthew:

some way or another is a combination of frustration and anxiety.

Matthew:

That can manifest in all sorts of different ways, but very often it's

Matthew:

rooted in that, that common experience.

Matthew:

And that comes from seeing the world differently, seeing different things

Matthew:

in the world, seeing different opportunities and different threats.

Matthew:

And the difficulty with that is when you're working with others, that

Matthew:

means everyone ignoring opportunities that you, that are obvious to you.

Matthew:

And the frustration that comes with that, and equally blundering into

Matthew:

threats that are obvious to you and the anxiety that comes with that.

Matthew:

And so, yeah, that can, that can manifest in all sorts of different ways.

Matthew:

Some people experience a kind of gap between their, their level of

Matthew:

performance or their, what they think their level of performance.

Matthew:

However, um, how mu however much approval people get

Matthew:

in the outside world.

Matthew:

That can often feel hollow.

Matthew:

Um, it doesn't necessarily feel secure.

Matthew:

Um, and that's, that's partly um, a masking thing as well, is we

Matthew:

learn to kind of separate and show a very partial image of ourselves.

Matthew:

Then praise doesn't necessarily feel like it belongs to us when

Matthew:

we get it because we know we are presenting a partial image.

Matthew:

And, and so, uh, it can feel like a gap between in your potential

Matthew:

knowing that you are, says something else that you are, or a sense

Matthew:

that you are missing something.

Matthew:

It can lead to.

Matthew:

Quite often people have a kind of creative unconventional side

Matthew:

that doesn't get expressed.

Matthew:

Or feels like they can't get that out in the world and they can be incredibly

Matthew:

technically able, professionally able, but that there, that feels stifling.

Matthew:

It doesn't feel like self-expression in any sense of the word, and that

Matthew:

they can't express themselves it as a, as their professional identity.

Matthew:

And finally, it can also manifest as being torn between doing stuff

Matthew:

that's intrinsically rewarding.

Matthew:

That feels good.

Matthew:

That gives you energy that you enjoy and doing stuff that's materially rewarding,

Matthew:

that gets you paid and gets you praise, um, an external kind of, um, approval.

Matthew:

And that barrier, you know, the difficulty with those two things being

Matthew:

entirely separate is whenever you are doing one, you're not doing the

Matthew:

other because they're both needed.

Matthew:

That always feels like plate spinning.

Matthew:

And so this, this idea of constantly chasing reward, whether it's intrinsic

Matthew:

or extrinsic, is one of the other common experiences in this space.

Matthew:

And it it's because we've learned that this, our inner world, our

Matthew:

experiencing isn't really okay to share with others and isn't a value.

Matthew:

And in the long run, the work is integrating the two.

Rachel:

Um, is that more difficult for people?

Rachel:

Neurodivergence than it is for, um, air quotes, normal people.

Matthew:

I think, uh, mo a lot of people experience some not complete

Matthew:

overlap, I should say, between the, um, between intrinsic and extrinsic reward.

Matthew:

However, the system is set up to broadly direct people towards

Matthew:

professions where they will experience a reasonable degree of both.

Matthew:

If they're, if you're lucky enough to get a decent education and get all

Matthew:

of the support that, that, that comes with, you know, if you, if you are,

Matthew:

if you are fortunate enough to get to go to university, that's kind of

Matthew:

what that process is supposed to be delivering, accepting that there are

Matthew:

plenty of people who are marginalized and that path doesn't work, but that,

Matthew:

that is kind of what that's, that's so it, it gives you at least a.

Matthew:

Most people, a decent degree of overlap in that space.

Matthew:

There a lot of neurodivergent people.

Matthew:

It doesn't, you don't get so it, it's barely any overlap or no overlap at all.

Matthew:

And that starts very early.

Matthew:

You know that, that, that, that's often a, a, an early it, it

Matthew:

sometimes preschool, but definitely schooling upwards experience.

Matthew:

And if we are.

Matthew:

Again, it's an extra risk.

Matthew:

With the twice exceptionality, we learn to put all of our

Matthew:

approval, uh, we, we, we basically learn, okay, myself approval.

Matthew:

My self judgment is faulty clearly.

Matthew:

'cause it doesn't line up.

Matthew:

So we learn not to trust that all, and we learn just to

Matthew:

trust other people's approval.

Matthew:

And if we're bright, we can get a lot of it.

Matthew:

We never have the situation where we can't get good

Matthew:

grades, where we can't like.

Matthew:

We may not like, enjoy the process.

Matthew:

We may not intrinsically like want to do that, but extrinsically we

Matthew:

are rewarded for it and over time can separate us quite profoundly

Matthew:

from, from our intrinsic motivation.

Matthew:

So it is a particular risk.

Matthew:

It, it's, it's a, it's a risk for neurodiversity and it's a particular

Matthew:

risk for twice exceptionality.

Rachel:

So essentially you're just doing what everybody else

Rachel:

expects you to what you rewarded.

Rachel:

But actually you are not what you really love.

Rachel:

You are masking stuff and what you really love is over here and no one

Rachel:

really rewards or appreciates that.

Rachel:

And then that's quite a lot of dissonance then to, to live with, right?

Matthew:

It's a huge amount of dissonance to live with.

Matthew:

And I think, you know, we, we, we don't talk about the

Matthew:

mental health consequences.

Matthew:

Young and neurodivergence is quite significantly impactful

Matthew:

on a, on a life scale.

Matthew:

Uh, adult diagnosis of A DHD is associated with a 13 year

Matthew:

reduced life expectancy, which makes it more impactful than

Matthew:

smoking 20 cigarettes a day.

Matthew:

You know, and if we think about how we talk to people and

Matthew:

societally, we treat people who, who smoke 20 cigarettes a day.

Matthew:

According to the latest ONS survey, only 22% of autistic

Matthew:

adults are in work at all.

Matthew:

And that comes with its own set of.

Matthew:

The, the, the, the stress and all of these.

Matthew:

So this life expectancy reduction, it's partly in self-harm

Matthew:

and risk-taking quite, uh, extreme risk-taking behaviors.

Matthew:

It's partly in psychosocial stress and the ways of working with that, which

Matthew:

can manifest as compulsive behavior and addiction, they can manifest as

Matthew:

chronic physiological stress, which obviously, you know, increase risk

Matthew:

of all sorts of different things.

Matthew:

A big a, a chunk of it is not getting help for treatable conditions, and

Matthew:

that's because sometimes services are inaccessible or relatively inaccessible

Matthew:

to us in a variety of ways, partly because sometimes the presentation of

Matthew:

those conditions is un stereotypical.

Matthew:

When we are also neurodivergent might experience them differently

Matthew:

and therefore report them differently and therefore get them diagnosed.

Matthew:

So there's a whole raft of reasons for this impact.

Matthew:

None of them directly related to the neurology.

Matthew:

They're all kind of external, systemic reasons.

Matthew:

So this, this impact is, is something we kind of have

Matthew:

to work with and understand.

Matthew:

And I think, you know, both for you and I, it's a very interesting

Matthew:

position to be in, to be neurodivergent and understand this and be on

Matthew:

the pointy end of some of this.

Matthew:

And to be working with people around this and be talking to.

Matthew:

Professionals, medical professionals, about these kind of consequences

Matthew:

and trying to work with others to, to reduce the consequences,

Matthew:

the systemic consequences.

Matthew:

And again, thinking back to some of the stereotypes around how we cope,

Matthew:

how we manage, particularly in high stress roles and the maladaptive coping

Matthew:

mechanisms that people often adopt.

Matthew:

They can be significant doctors with.

Matthew:

Substance dependency is kind of a cliche at this point.

Matthew:

There's, there's a raft of other behaviors as well, and I think we

Matthew:

often overlook the, supposedly in inverted commas, good behaviors.

Matthew:

'cause we're very moral about what we think of as addiction.

Matthew:

It's all moralized, but actually compulsive behaviors of things that

Matthew:

we, that are, that are good to do, you know, that have some benefit.

Matthew:

If we overdo them, that can be just as harmful.

Matthew:

I know an awful lot of highly successful neurodivergent people who are.

Matthew:

Compulsive.

Matthew:

Well, compulsive workers were often, often addicted to work

Matthew:

that often a maladaptive way of coping with this stuff.

Matthew:

Though I should say maladaptive itself is judgmental.

Matthew:

I think I tend to prefer to think of these things as what they are is

Matthew:

coping with things in the moment, the least bad way possible that's

Matthew:

available to us at the moment with all the resources that we have.

Matthew:

Those might be.

Matthew:

Psychological resources, those might be knowledge resources, those

Matthew:

might be external environmental resources, but we choose the, we

Matthew:

always choose the least bad option.

Matthew:

What we actually have to do is move the situation so that there are

Matthew:

some good options, not just least bad options, because the, you know,

Matthew:

those least bad options can create a negative feedback loop and that's

Matthew:

what makes them so problematic.

Matthew:

But I wanna be clear when I say, you know that, that there is no judgment in.

Matthew:

Following these things very often we inherit these things from, from

Matthew:

authority figures, from parents, from mentors because they shared traits

Matthew:

with us and they learned to cope that way because they, that's what got them

Matthew:

through, and then you just carry that on and either it's not helpful anymore or

Matthew:

it was never that helpful in the first place, but we carry them on anyway.

Rachel:

I love the way that you said, you know, things aren't good or bad.

Rachel:

They're just helpful or not helpful, really.

Rachel:

You know, for example, lugging a bottle of wine every night, we've labeled

Rachel:

as bad, but I know lots of people use that to turn their brains off.

Rachel:

You know, that is, that is sometimes seems like the least bad option.

Rachel:

But other people just binge on chocolate or watch Netflix or go and do huge,

Rachel:

huge amounts of exercise for exercise.

Rachel:

That's a, that's a good thing.

Rachel:

So that's a Or or working hard.

Rachel:

Well, that's a good thing 'cause you're just committed, aren't you?

Rachel:

But actually all it is, is you trying to cope with stuff and, and

Rachel:

work things out as well as you can.

Rachel:

You know, I, I love what you said about the way that you have

Rachel:

adapted and then these things seem to be a, like a superpower

Rachel:

because you have to work on them.

Rachel:

And I can see that in myself being quite.

Rachel:

Chaotic at times, and I've to learn how to organize myself.

Rachel:

All of the work I do with this podcast is because I've struggled so much, um,

Rachel:

only just been diagnosed with a DHD and that makes a lot of sense because I

Rachel:

love these ideas and connecting stuff.

Rachel:

And also, you know, I have struggled in jobs where they have to be very,

Rachel:

very detail oriented and sit still for a long time and this and that as well.

Rachel:

But what I wanted to ask you, Matthew, what types of things are really,

Rachel:

really helpful coping mechanisms?

Rachel:

Because there are things that are more unhelpful, even without any judgment.

Rachel:

It it, in no one's world, is it helpful to drink a bottle of wine at night.

Rachel:

It's not helpful for your health.

Rachel:

It's not helpful for, for you.

Rachel:

So what have you found works for you and works for your clients that you.

Matthew:

Ultimately what we want to do is move towards being in a situation

Matthew:

where we, where we can play to our strengths primarily, and where our

Matthew:

weaknesses aren't a huge liability.

Matthew:

And that means creating a context where that's true,

Matthew:

which we can do multiple ways.

Matthew:

And there, there are various tools and various approaches we have available

Matthew:

at our disposal depending on, on, on what our particular needs are.

Matthew:

I, I don't actually take scheduled work until till midday.

Matthew:

So I do get up later than most people and I work later than

Matthew:

most people that has advantages.

Matthew:

'cause I'm based in the UK and it means I work with people in

Matthew:

the US So because I overlap quite significantly with their working hours.

Matthew:

So that whole kind of space is, is one of the, um, it it, you know, thinking

Matthew:

about like where, where is my difference and advantage because that's the

Matthew:

other area of this is, is actually.

Matthew:

We don't necessarily benefit from being exactly the same as everyone else.

Matthew:

There are advantages, indifference too, and figuring out a situation

Matthew:

that's like, oh, well, well this, where does this work?

Matthew:

But it's moving towards that point, understanding, you know, moving towards

Matthew:

a practice and a set of things that support us and play to our strengths.

Rachel:

I mean, that's great advice for anyone.

Rachel:

Like you don't even have to be neurodivergence.

Rachel:

Play to your strength is one of the.

Rachel:

Main pieces of advice I give when we talk about career

Rachel:

development and and resilience.

Rachel:

Because if you can get into a job where you are doing more of what

Rachel:

you love and you are good at, then actually you're gonna be much happier.

Rachel:

And what I loved about what you said was find your exceptionality and

Rachel:

then really, really play to that.

Rachel:

What if your exceptionality is just really left field of what is sort of.

Rachel:

Expected in the role that you've got.

Matthew:

I think this is really interesting.

Matthew:

This comes up a lot actually.

Matthew:

There are, there are, there are different ways to, to engage with this.

Matthew:

So one of the ways is to accept that, that you have a domain of practice

Matthew:

that's important to you but is not part of your professional work directly.

Matthew:

That can be incredibly rewarding and incredibly helpful.

Matthew:

The strong example for this is.

Matthew:

So one thing that predicts Nobel Prize winners more than anything

Matthew:

else is having a significantly developed practice of playing music.

Matthew:

And those aren't directly related.

Matthew:

That, and they kind of stay separate so you can have a practice.

Matthew:

So as long as you've got the space in your life to follow the practice,

Matthew:

keeping it separate can work.

Matthew:

And I think.

Matthew:

The other thing around this is, and this is where this crosses over with

Matthew:

my innovation work, is actually if you combine things together in an unexpected

Matthew:

way, you can meet a different need.

Matthew:

Anything in this space, choose something that feels more

Matthew:

exciting than it does scary.

Matthew:

Even if that means doing a really, really small thing and starting

Matthew:

with that, like actually this feels good to me, is a really good

Matthew:

way to start exploring that as.

Matthew:

As slowly as you need, because it can be incredibly challenging.

Rachel:

And I think all of this is great advice.

Rachel:

Like I said, just now, you know whether you are neurodivergent or not, because

Rachel:

there's never ever gonna be one job that hits all your needs for connection,

Rachel:

for this, for creativity, for that.

Rachel:

And if you can find that outside of your work, that's absolutely brilliant.

Rachel:

So if you are gonna look for the perfect job, you're never,

Rachel:

ever, ever gonna find it.

Rachel:

But perhaps it's, it's, it's harder to find that.

Rachel:

To get that, like you said, as much as, um, maybe other people would.

Rachel:

If you are neurodivergent the people that are listening to this, that

Rachel:

that would be, uh, quote normal.

Rachel:

How can they change what they do at work to really help their

Rachel:

colleagues who are neurodivergence?

Matthew:

Thank you.

Matthew:

I think that's a really important question actually.

Matthew:

We tend to assume with any difference that.

Matthew:

The person who's different then bears all of the cost

Matthew:

and, uh, of working with this.

Matthew:

And if we look through this lens of, oh, you get, well, you get something

Matthew:

exceptional now of working with this person, then maybe you can

Matthew:

put in, you know, there's, there's value in putting in some effort.

Matthew:

So, yeah, I think it's, it's a really important and under explored things.

Matthew:

So the primary things are really.

Matthew:

Building your own awareness and skills and understanding and finding

Matthew:

understanding with other people, reaching other people who experience

Matthew:

the word differently to you.

Matthew:

And that can be a really, really difficult thing if

Matthew:

you are not used to it.

Matthew:

One of the difficult things that we as neurodivergent people

Matthew:

have to understand is we, we are regularly crossing that bridge.

Matthew:

We're regularly encountering this, but not everyone is.

Matthew:

And so actually a lot of those skills, it's, it's hard to build and it's scary.

Matthew:

And so actually, you know, experiencing different perceptions, different ways

Matthew:

of seeing the world and working with integrating those and understanding

Matthew:

those and connecting with those and reflecting on your own position.

Matthew:

Your own understanding where is, where is your position actually?

Matthew:

'cause we all have one.

Matthew:

It's just that we tend not to notice it if it's the default.

Matthew:

And so, so you can then know where you are coming from in the

Matthew:

conversation as well is hugely helpful.

Matthew:

Another side of this is being willing to engage with some of

Matthew:

the work in bridging the gaps.

Matthew:

So the classic thing is like.

Matthew:

Is to say, well, what do you need?

Matthew:

And that's actually a really difficult question in a, in a,

Matthew:

in an organizational context, is because that me needs someone to

Matthew:

actually understand all of the stuff that you understand as well.

Matthew:

So being willing to try stuff out and also being willing to

Matthew:

be, to, to be wrong and to admit that you are operating in the

Matthew:

space of limited knowledge.

Matthew:

Because we all have limits to our knowledge and to our awareness.

Matthew:

If you work with someone who is a specific neuro minority, it can be

Matthew:

helpful to understand that condition, though with a big grain of salt.

Matthew:

The idea that we are, that the conditions predict very much

Matthew:

about us as individuals is and is, is kind of out there in broader

Matthew:

society, but it's not very true.

Matthew:

We don't tend to fit the stereotypes terribly well.

Matthew:

They're not that predictive.

Matthew:

So it can be helpful and maybe it's like, you know when you

Matthew:

come up with something it's like, oh, is this what it is?

Matthew:

Rather than this is what it is, is the really important thing.

Rachel:

Thank you.

Rachel:

Lots of helpful stuff there, Matthew.

Rachel:

As we just finish off, what would your three top tips be for anybody

Rachel:

who feels that, you know, with a diagnosis or without a diagnosis,

Rachel:

that it might be a little bit different from, from the norm?

Rachel:

And actually, I think that's possibly quite a lot of the listeners here

Rachel:

who've always felt, you know, I'm, I'm not exactly responding exactly

Rachel:

like, like other people here.

Rachel:

What would you, what would your main tips be for them for navigating.

Rachel:

World and the world of work with perhaps a little bit more ease.

Matthew:

I really like that focus on ease as well.

Matthew:

'cause that's very often what we, what we don't experience

Matthew:

if we're neuro divergent.

Matthew:

Mm.

Matthew:

We can do the performance, but it doesn't Fairly easy.

Matthew:

Yeah.

Matthew:

Ever.

Matthew:

I think the first tip is to get curious about yourself and

Matthew:

your experiencing of the wild.

Matthew:

You don't have to use the medicalized lens of specific diagnosis.

Matthew:

It can be very helpful.

Matthew:

Research suggests that the younger you are, you get a diagnosis,

Matthew:

the better your life outcomes.

Matthew:

If you're neurodivergent, it's a direct relationship.

Matthew:

Um, so whilst there are some drawbacks to diagnosis, it seems for most people,

Matthew:

it's mostly helpful, more helpful than it is, uh, uh, an impediment.

Matthew:

But that has to be a personal decision.

Matthew:

I think just doing the self-development work, doing

Matthew:

the, like self exploratory work.

Matthew:

Where are my strengths?

Matthew:

Where is my joy?

Matthew:

Where is my, you know, where is my interest?

Matthew:

Reconnecting with that, that's particularly important if we're

Matthew:

struggling with mental health issues, as many of us do, and I

Matthew:

think that connection with needs, what are my needs that aren't met?

Matthew:

And that can be a very difficult question to answer

Matthew:

if they've never been met.

Matthew:

I think if we have organizational authority, particularly the more

Matthew:

senior we are, the more important this is, is being open about it because

Matthew:

it makes it easier for other people.

Matthew:

There are a lot of people who are either don't know their neuro divergent or

Matthew:

are, um, kind of, who have a secret, who have their diagnosis a secret,

Matthew:

and that's perfectly valid, but.

Matthew:

If you have organization, you know you have authority.

Matthew:

It's worth considering whether you can use that authority to make your

Matthew:

life and other people's lives easier.

Matthew:

And so talking about the experiences of it, sharing those experiences

Matthew:

are really important and advocating for your own needs and other

Matthew:

people's needs from that experience.

Matthew:

One of the big reasons that it's so important that neurodivergent people

Matthew:

are given better access to work and to the profession is because when we are

Matthew:

fully represented, it actually makes those services much, much better for us.

Matthew:

Unfortunately, the history of psychiatry is not great

Matthew:

in terms of its treatment of.

Matthew:

Neurodivergent people.

Matthew:

And one of the big things that improves and has, has improved is making

Matthew:

sure that people are represented and that people understand and can

Matthew:

advocate for those experiences.

Matthew:

So being willing to advocate for, you know, the needs of people around us,

Matthew:

um, is, is another major part of this.

Rachel:

And I think there's just one more question I'd

Rachel:

like to ask you because.

Rachel:

First point about getting curious about yourself and if you think that

Rachel:

might be helpful, getting a diagnosis.

Rachel:

I think a lot of people get stuck on that.

Rachel:

Where can you go that's really helpful to get a diagnosis.

Rachel:

And I, you know, I'm asking this, you know, having worked as a GP

Rachel:

and it's not always really obvious where people can, can find this out

Rachel:

for themselves, even as doctors.

Matthew:

First of all, if you are female, if you are.

Matthew:

Twice exceptional.

Matthew:

If you are autistic and H-D-A-D-H-D, all of those are risk factors for not being

Matthew:

diagnosed because you don't present.

Matthew:

Stereotypically.

Matthew:

Also, as I mentioned, that having a particular interest in people

Matthew:

is a risk factor for not being diagnosed because you're not

Matthew:

supposed to be interested in people.

Matthew:

You're not supposed to be.

Matthew:

I might be making eye contact 'cause I'm interested in what's

Matthew:

going on in someone's head rather than 'cause I'm paying attention

Matthew:

to them in the convention.

Matthew:

But I'm, but that reads to another person as, oh, they're not, they're not

Matthew:

artistically, kind of like not making eye of a, of a averting eye contact.

Matthew:

So if we're uns stereotypical in our presentation, unfortunately we are

Matthew:

going to have to put together a case.

Matthew:

It's not gonna be spotted for us.

Matthew:

And I think working on that experience, like.

Matthew:

Where, where something is feels off, feels strange.

Matthew:

Following that, having a look at other people's experience and

Matthew:

seeing where you resonate with that strongly, it's like, are there any

Matthew:

people out there who you are like, Ooh, yeah, that, that, that's me.

Matthew:

And seeing who else resonates with that.

Matthew:

The other thing I'd say is following up any kind of mysteries

Matthew:

in your experience, do you have.

Matthew:

Pervasive, like low energy.

Matthew:

Do you have migraine stress, migraine when there isn't a a, a really

Matthew:

obvious external cause you're not going through a particularly high

Matthew:

number of life stresses at the moment.

Matthew:

You know?

Matthew:

Do you have any other differences in experience, anomaly in your experience

Matthew:

being like, well, okay, what.

Matthew:

What could explain though, and just that, that that's that curiosity.

Matthew:

I think also looking at the things that you really enjoy, like really

Matthew:

enjoy being like, okay, where do those point, what strengths do those point to?

Matthew:

And what situations are those potentially associated with as well?

Matthew:

And I think, you know, one of the things is.

Matthew:

If you are wondering about this and it's a regular wonder, it's

Matthew:

definitely worth following.

Matthew:

There is a saying in the community that neurotypical people

Matthew:

don't tend to go through life wondering if they're autistic.

Matthew:

So it is definitely worth following up.

Matthew:

And even if you don't, you know, it doesn't meet a specific

Matthew:

criteria or a specific diagnosis.

Matthew:

The, the experience of exploring it is worth it.

Matthew:

The knowledge about yourself is worth it.

Matthew:

The knowledge about how your experience and your, your, your kind of way of

Matthew:

being and the world differs from others.

Matthew:

Which can be incredibly useful in explaining and kind of triangulating

Matthew:

against all of this stuff.

Matthew:

And then having a, having a label kind of can help, but it, it's

Matthew:

really that journey of understanding that's the most valuable thing.

Matthew:

One, one of the challenges around this is actually there

Matthew:

are very few support options for neurodivergent professionals.

Matthew:

We are starting to see the emergence of neurodiversity groups within.

Matthew:

Um, various large organizations and professional bodies.

Matthew:

So if you're a member of a professional body, I, I'm chair

Matthew:

of neurodiverse it within BCS, the Charter Institute of it, for example.

Matthew:

So check out whatever professional accreditations you have and see whether

Matthew:

there's a community group run by and for neurodivergent people within that.

Matthew:

Similarly, if you work for an organization, there are an increasing

Matthew:

number of NHS trusts I know who have star neurodiversity groups.

Matthew:

So head along to that.

Matthew:

See whether it feels like you see, whether you meet people there who

Matthew:

you are like, oh yeah, okay, we are experiencing the world there.

Matthew:

There is something here.

Matthew:

There are a number of different tests online.

Matthew:

Don't take any single test seriously too seriously.

Matthew:

But if a lot of them point in a similar direction, it's

Matthew:

probably worth exploring.

Matthew:

One of the interesting things, a lot of neurodivergent people.

Matthew:

When they tell people close to them that they have the condition

Matthew:

is people go, yeah, you're like, I think, I think I've been like mask 8%.

Matthew:

I was like, I've got a DHD in autism.

Matthew:

People are like, yeah,

Rachel:

it can be quite a relief.

Rachel:

Can't I remember when I was diagnosed a couple of years ago?

Rachel:

Now with A DHD, it's a bit of a shock.

Rachel:

First of all, I had to go through a bit of a process with it, but actually

Rachel:

in terms of helping me understand what made me tick going, oh, that's why.

Rachel:

That's why it was actually absolutely brilliant and so, so helpful.

Rachel:

So I would encourage people, like you said, just start to explore it.

Rachel:

And I do know that there is a Facebook group for neurodivergent doctors,

Rachel:

and so that might be worth joining.

Rachel:

We'll have to dig out the link to that.

Rachel:

I guess then you can just say to people, well, I think I might

Rachel:

need to go and see a specialist.

Rachel:

Who would you recommend?

Rachel:

Do you know anyone?

Rachel:

And there are all types of coaches and psychologists and doctors out there who,

Rachel:

who do specialize in this sort of thing.

Rachel:

So it's, it's a matter of finding the right professional, but you

Rachel:

need to do a bit of research.

Rachel:

You.

Matthew:

Absolutely.

Matthew:

And I, I, I work with people around this navigating the, the, the

Matthew:

diagnosis process because there are so many pathways and so many options,

Matthew:

and it's not actually a necessarily a desirable thing for everyone.

Matthew:

So having, having someone who understands the, the world, if,

Matthew:

if it's helpful to you to kind of have someone to talk to.

Matthew:

Yeah.

Matthew:

There are people out there.

Matthew:

Myself included, who can, who can talk you through, so you can weigh

Matthew:

up all of the different stuff and work out whether it's worth what's

Matthew:

worth doing and in what priority.

Rachel:

And I think in the knowledge that what a diagnosis or what more

Rachel:

understanding is gonna mean is that just understand yourself a bit more.

Rachel:

It doesn't change who you are, it doesn't make you a different person.

Rachel:

All it does is just.

Rachel:

Connects you with other people that experience life in the same way and

Rachel:

give you some tools probably that other people have used that we know

Rachel:

work that you can then use just to, like I said before, move through

Rachel:

life with a bit more ease, hopefully.

Matthew:

Absolutely.

Rachel:

So, Matthew, you've already mentioned this, but I know that

Rachel:

you do a lot of work coaching and supporting people with Neurodivergency

Rachel:

who are, or who are exploring whether they have it or not.

Rachel:

If people want to get hold of you, how, how can they do that?

Matthew:

The main things.

Matthew:

Yeah.

Matthew:

Neurodiverse, I, I also run a community called Curious being,

Matthew:

which is intended as a space really for this discovery and exploration.

Matthew:

I do, uh, one-to-one work.

Matthew:

Yeah.

Matthew:

With people really around finding, navigating this whole process, getting

Matthew:

the support that, that you need, using the technology and the tools and the

Matthew:

knowledge that we have from psychology to be able to be, play to your strengths

Matthew:

some more, develop those capacities.

Matthew:

I work with organizations who want to be better places for

Matthew:

neurodivergent people and who want to really benefit from this.

Matthew:

If an organization is interested in improving its support for neurodivergent

Matthew:

people, then I'm always very happy to work with them, either in facilitation,

Matthew:

one-to-one with their staff, or, uh, do talks and Right as well.

Matthew:

So I should say I do one-to-one work with, um, with people who

Matthew:

are supporting neurodivergent people, whether they, they think of

Matthew:

themselves as neurodivergent or not.

Matthew:

People can go to, um, matthew bowinger.com/links to get all of that

Matthew:

stuff and other publications and.

Matthew:

Bits and bobs.

Matthew:

So, uh, anything that you'd like, you can find me on

Matthew:

LinkedIn as well on that link.

Rachel:

Thanks so much, Matthew.

Rachel:

We'll put all of those links in the show notes so people can get a hold of you.

Rachel:

Uh, thank you so much for being on the podcast and you know,

Rachel:

this was really in response.

Rachel:

I had a lot of, um, emails in saying, please, can we talk about it?

Rachel:

So if people have been listening, have got any specific questions or anything

Rachel:

else that they'd like to explore around this topic, please let us know.

Rachel:

And Matthew, would you come back again to talk to us in the future?

Matthew:

I'd love to come back and ask some, answer some questions.

Matthew:

The questions were always my favorite bit and he'd love to.

Matthew:

Okay.

Matthew:

There we

Rachel:

are.

Rachel:

Challenge if you guys listening, will email in with your q and a.

Rachel:

Then we'll get Matthew back on to answer them.

Rachel:

So thank you Matthew.

Rachel:

Have a good rest of day and we'll speak with you soon.

Matthew:

Thanks very much.

Matthew:

Thank you for having me on the show.

Rachel:

Thanks for listening.

Rachel:

Don't forget, we provide a self-coaching CPD workbook for every episode.

Rachel:

You can sign up for it via the link in the show notes, and if

Rachel:

this episode was helpful, then please share it with a friend.

Rachel:

Get in touch with any comments or suggestions at hello@unnotterfrog.com.

Rachel:

I love to hear from you.

Rachel:

And finally, if you are enjoying the podcast, please rate it and leave a

Rachel:

review wherever you are listening.

Rachel:

It really helps.

Rachel:

Bye for now.

Rachel:

Just a couple of things.

Rachel:

Firstly, I just get people's consent for podcasts on the cameras.

Rachel:

So rather than make you filler for, are you happy to consent to being

Rachel:

filmed and vi videoed and video and audio, which may go on YouTube clips,

Rachel:

social media, all that sort of thing?

Lois:

Absolutely.

Lois:

Just remind me what happens if I say something that I think, oh,

Lois:

good grief, that was really stupid.

Lois:

I did say, what do I do then?

Rachel:

you do is, well, A, we can cut it out afterwards.

Rachel:

So if you say something and you listen to it afterwards, you

Rachel:

think, no, I, I don't want that in.

Rachel:

Just let us know.

Rachel:

You'll get to review the recording before it goes out.

Rachel:

Um, b um, if you say something, you wanna repeat it, rather than

Rachel:

just stopping in the middle of a sentence, sentence and repeating

Rachel:

like that, just stop and do the paragraph again so that it, so it

Rachel:

will flow better in the recording.

Rachel:

And our wonderful editor, mark.

Rachel:

Hello, mark.

Rachel:

Mark will edit, edit everything out.

Rachel:

So, um, oh, my boy's back.

Rachel:

Nevermind.

Rachel:

I'm gonna have to just

Lois:

It is not honestly, I even looking for it.

Lois:

I can't see it.

Rachel:

Okay, good.

Rachel:

Um.

Rachel:

Okay, let's just go for it.

Rachel:

What I, what I tend to do, so we speak for about 45 minutes.

Rachel:

Is that okay with you?

Rachel:

Yeah.

Rachel:

Um, and I tend to start with you actually introducing yourself.

Rachel:

So if you just do it like a two, like, so my name is br, I'm a consultant in

Rachel:

blah, I specialize in, uh, I do this.

Rachel:

And then we'll, we'll go on, we'll go on from there.

Rachel:

And we met at the, um, it was the FMLM conference, wasn't it?

Rachel:

Is that

Lois:

Yes, we did.

Lois:

I can't remember when that was.

Lois:

Was it April?

Lois:

Was it?

Rachel:

Yeah.

Rachel:

March april

Lois:

Yeah, I think it was back in April.

Lois:

You were doing the breakfast podcast and so I dragged myself outta

Lois:

bed to come and listen to you.

Lois:

'cause your topic really was so aligned with what I'm interested in.

Rachel:

Cool.

Rachel:

Right.

Rachel:

So let's just give us five seconds to just like settle

Rachel:

in and then just you start.

Rachel:

And if we have to repeat the start a few times, sometimes happens.

Rachel:

Don't worry about it.

Lois:

Okay.

Lois:

Can I ask you something as well?

Lois:

So when I listened to that podcast from the FMLM conference, I was

Lois:

thinking, have they speeded me up?

Lois:

Of course you haven't.

Lois:

But, uh, I notice that I tend to speak very fast and obviously when I'm a

Lois:

bit anxious I'll do it even more.

Lois:

So if you notice, good grief, this woman sounds like she's on speed.

Lois:

Just

Rachel:

I'll tell you.

Rachel:

Yeah, I'll, I'll stop and go.

Rachel:

Slow down.

Rachel:

Don't worry.

Rachel:

I talk fast as well.

Rachel:

I think doctors do.

Rachel:

I think it's all right.

Rachel:

There we go.

Rachel:

Right.

Rachel:

Let's, and then just start when you're ready.

Rachel:

So just, hi, I'm blah.

Lois:

Hi Rachel.

Lois:

Um, my name is Lois Brand.

Lois:

And I am an emergency physician by background.

Lois:

I spent, um, a couple of decades working as an emergency medicine consultant,

Lois:

uh, mainly in Oxford, and I've been working in medical education for the

Lois:

last, oh goodness knows how long.

Lois:

But I'm, I'm associate Director of clinical Studies at Oxford

Lois:

University Medical School.

Rachel:

It's wonderful to have you on

Rachel:

the podcast Lois Thank you

Rachel:

so much for coming.

Rachel:

We are talking today about how to have a sustainable career, and we met at

Rachel:

the uh, faculty of medical and leader.

Rachel:

We met at

Rachel:

the FMLM conference.

Rachel:

That's the Faculty of Medical Leadership and Management Conference,

Rachel:

uh, I think April or May this year.

Rachel:

Um, and we were, oh, let's see.

Rachel:

I always have to redo this.

Rachel:

We met

Rachel:

at the FMLM conference

Rachel:

earlier this year where I was recording a breakfast session.

Rachel:

It was a live podcast recording

Rachel:

about just this Is it possible

Rachel:

to have a sustainable career?

Rachel:

And, and Lois came along and you gave us

Rachel:

your sort of two pennies worth, which

Rachel:

was really, really helpful.

Rachel:

So we've got you on the podcast because I know that this is a, a

Rachel:

particular area of interest for you.

Rachel:

What, what got you thinking about this in the first place?

Rachel:

Lois?

Lois:

So this, I got interested in career longevity really for personal

Lois:

reasons, because as an emergency physician, it's a really broad

Lois:

specialty, but it's also very immediate.

Lois:

So you have to be ready to deal with all sorts of things from acutely, um, unwell

Lois:

adults to, uh, traumatize children, um, to psychiatric emergencies.

Lois:

And you don't really have time to go away and look stuff up.

Lois:

You have to be right there and ready to do it.

Lois:

So it is a very, I'm gonna start this again 'cause that's

Lois:

not what I want to talk about.

Rachel:

right.

Rachel:

That's right.

Rachel:

And let, I'll say bring the mic to your, to your face.

Rachel:

Can you move it just slightly to the side so it's not so, 'cause

Rachel:

what happens, it needs to be not in the direction of flow of your

Rachel:

breath, otherwise you get popping.

Rachel:

Yeah, yeah, that, that's fine.

Rachel:

That's fine.

Rachel:

Then fine.

Rachel:

There we are.

Rachel:

So just start, start that.

Rachel:

Start that passage again.

Rachel:

Yeah.

Rachel:

Phy, I know that you've got a particular interest in career

Rachel:

longevity and sustainability.

Rachel:

How did you get into that in the first place?

Lois:

So I've always been interested in medical careers and I've

Lois:

got a, a Masters in medical

Lois:

career management, which is a little bit niche.

Lois:

So I've always been

Lois:

interested and nosy in other

Lois:

people's careers.

Lois:

Um, and then a couple of you, well, about three or four years ago, um,

Lois:

my own career, my clinical career in emergency medicine, which I was doing

Lois:

part-time, I became more and more uncomfortable with feeling, actually,

Lois:

this is really difficult to sustain.

Lois:

It's a very broad, very technical, very immediate specialty.

Lois:

And I was thinking, how am I going to continue with this?

Lois:

Um, only working part-time, and I came to the conclusion that actually

Lois:

I would either have to do more in order to stay sharp enough or to stop

Lois:

altogether because all the other ways of doing things, which I've tried about

Lois:

narrowing my focus, um, that, that they, it wasn't, it wasn't, um, okay,

Lois:

I'm gonna do that last, last bit again.

Lois:

Um, I'd actually tried to narrow my focus, um, in, in the

Lois:

emergency department, which had worked for a couple of years.

Lois:

Um, but unfortunately that the geography of the department

Lois:

changed at a massive expansion.

Lois:

Um, and it wasn't possible for me to do that more focused role.

Lois:

Um, so I felt stuck between doing more in order to make it sustainable,

Lois:

um, or, or needing to stop.

Lois:

Um.

Lois:

And I felt very sad about that, um, and disappointed.

Lois:

But as I thought about it, I realized that actually there were

Lois:

people all around me who were experiencing a similar thing.

Lois:

Um, and despite conversations with, um, my trust, um, there weren't

Lois:

really, uh, options to allow me to stay and, and develop my career.

Lois:

Um, so I started to explore what might make a difference.

Rachel:

So what did you start with?

Rachel:

Where did you start with all of that?

Lois:

Um, I started on a walk with my sister.

Lois:

We are walking the, uh, southwest coastal path very slowly at the moment.

Lois:

And, uh, so every, every few months we meet up on some chunk

Lois:

of it and walk along the coast.

Lois:

And it was on one of those walks that I just started talking about

Lois:

what I'd like to do, really what I would've liked for myself, which was a.

Lois:

Place to think, a structure to think in.

Lois:

Um, and so I started to think about, um, a day to take consultants or

Lois:

senior GPS away to a place which was beautiful, um, and spacious and to

Lois:

encourage really positive thinking about what they can do to make their careers

Lois:

sustainable, what they want for the next chapter of their lives and careers.

Lois:

Um, and as a trained coach as well, I was thinking there were quite a few

Lois:

really simple coaching techniques which we could use with people co-coaching

Lois:

each other, just peer coaching in pairs.

Lois:

Um, and so I started to put this.

Lois:

Together.

Lois:

Um, and it started to take shape.

Lois:

Um, and the deanery, the, the Thames Valley Deanery, um, when I made

Lois:

this proposal to them, they said, well, let's give it a try with

Lois:

our educators and let's pilot it.

Lois:

And so nearly two years ago now, I ran the first one in a barn in Oxfordshire.

Lois:

And um, yeah.

Lois:

Since then I've done another 14.

Rachel:

Wow.

Rachel:

Obviously very much in demand.

Rachel:

How did all this thinking that you were doing in these days

Rachel:

that you were running make a difference to your own career?

Lois:

Yes, I think what started with a conversation with my, uh,

Lois:

medical director after I decided to step away from my clinical post.

Lois:

What started as, I think there's something that needs

Lois:

to be done in this space.

Lois:

I think there's something creative that can be done.

Lois:

I think there's something that this trust can do to make a difference in

Lois:

this, in this area, then became real.

Lois:

Um, and it's, and it, and I could see the difference it

Lois:

was starting to make to people.

Lois:

My original concern was that I would just encourage people towards the

Lois:

exit, uh, that, that people would stop and think and then they'd

Lois:

think, oh, good grief.

Lois:

This

Lois:

is, this is awful.

Lois:

My set of circumstances is terrible.

Lois:

What am I doing?

Lois:

I need to get out.

Lois:

But actually that didn't happen.

Lois:

And when I started to get the longer term feedback, three to six

Lois:

months post the pit stop day, what I was hearing back from people

Lois:

was that they were able to make

Lois:

small changes.

Lois:

Most of them

Lois:

weren't that dramatic, but they were small changes.

Lois:

They'd been able to have conversations that they'd been putting off or

Lois:

they'd had before, without, um, without getting the result that

Lois:

they needed to make small changes, which would make their next chapter

Lois:

more fulfilling, more joyful, um, and most importantly, sustainable.

Lois:

Um, and what I was worried about didn't happen that there

Lois:

wasn't a mass rush for the exit.

Lois:

Um, and in fact, so far of the people who've responded to the long-term

Lois:

feedback questionnaire, uh, only one has actually left her clinical career and

Lois:

she's gone off to do, uh, she's opened an amazing jewelry business actually.

Lois:

Um, and, uh, yeah, her stuff's gorgeous.

Rachel:

Yeah, it's really interesting though, isn't it?

Rachel:

'cause I, I worry about that.

Rachel:

I do a, a keynote talk on how to design a life you're gonna love.

Rachel:

A lot of the stuff we have in the podcast is about transferable skills,

Rachel:

uh, career development, what you can do in your different roles and.

Rachel:

Yeah, I was worried, yeah, that it would be mean a ma mass exodus for

Rachel:

medicine, particularly when you got a very burnt out workforce.

Rachel:

A very disillusioned workforce.

Rachel:

But the emails we get back from people are all saying, oh my goodness,

Rachel:

that helped me stay in medicine.

Rachel:

What, what you, you know, what your guests there talked about?

Rachel:

Or this session that we

Rachel:

did, or the Shapes Toolkit or something.

Rachel:

It's given me tools to be able to stay in well, rather than leaving

Rachel:

badly or if they are leaving to, to leave well into a another career as a

Rachel:

positive step as opposed to that's it.

Rachel:

I've had enough.

Rachel:

I'm totally burnt out.

Rachel:

I'm just gonna, I'm just gonna go.

Rachel:

And I think you are right.

Rachel:

When we think about career development, often we are thinking about, well,

Rachel:

I've gotta just have a change.

Rachel:

I've gotta change absolutely everything.

Rachel:

I've gotta do something completely different.

Rachel:

But the reality is often it is just small tweaks in what you do on the day

Rachel:

to day, or just doing a bit less of one thing, a bit more of another thing.

Rachel:

Make, makes a lot of difference.

Rachel:

So when you did your initial sort of leave le, when you did your

Rachel:

initial, you know, going down to focus more, how did that help you?

Rachel:

And then what helped you actually make the transition to, to then

Rachel:

move outta that and try something else over those period of, what,

Rachel:

three or four years was it?

Lois:

Yes, it was, and I'm trying to remember where

Lois:

Covid fitted into all of this.

Lois:

It was pre Covid.

Lois:

Yes, pre covid that I recognized.

Lois:

So I, I I, I think everybody that we're all on a sort of spectrum of, of how

Lois:

seat of the pants we are and emergency physicians are often quite seat of

Lois:

the pants type of people, I think.

Lois:

Um, and for the, for that, it, it wasn't a great fit for me because I'm

Lois:

not a good seat of the pants person, but I am somebody who likes a lot of

Lois:

variety and change and action and speed.

Lois:

I like that.

Lois:

Um, so increasingly I was feeling uncomfortable with all the things

Lois:

that I needed to be able to do in Oxford, which is a major trauma center.

Lois:

And so I thought, well, what does the department really need that

Lois:

would fit with what I can offer?

Lois:

And I realized that actually, um, care of the elderly

Lois:

within the department was.

Lois:

Was an area of need.

Lois:

Um, and my background is as an MRCP medical background rather

Lois:

than a a, a surgical background.

Lois:

Um, I'm old enough to have been pre, um, membership for the, uh, Royal College

Lois:

of Emergency Medicine, so I've got a a, a foundation in general medicine.

Lois:

Um, and so I thought actually, I wonder whether that would be something which

Lois:

would work for the department and also narrow my focus and allow me to come to

Lois:

work without feeling sick when I drove past the helicopter landing pad where

Lois:

the major trauma people were brought in.

Lois:

So that took quite a lot of work actually to, um, to, to establish

Lois:

that, um, and work out how that role was going to be within the

Lois:

department and work that out within, um, the rostering and timetabling.

Lois:

But it did work and it worked really well.

Lois:

Um, and I felt reinvigorated in my work, I felt, um, valued.

Lois:

And that's so important, isn't it?

Lois:

When when we're at work to feel valued and feel that you are doing

Lois:

a good job, it's so important.

Lois:

Um, and that did work really well.

Lois:

And I really enjoyed actually the, um, the new interfaces that I was having

Lois:

with, with the, the care of the elderly teams and the, um, I was working in

Lois:

a more multidisciplinary way with the occupational therapists and physios.

Lois:

Um, so it was a really, really positive time.

Lois:

Um, and then came two things, covid and also a physical change in our

Lois:

department, which meant that our department was, uh, grew enormously, um,

Lois:

in size and we needed to have the two consultants who were on the same time.

Lois:

Um, one of them needed to be running the department as had always been the

Lois:

case, but the other one had to be in recess all the time because it was

Lois:

geographically quite separate from, from the main hub of the department.

Lois:

And so the luxury of saying the second consultant can, you know, do a bit of

Lois:

this or a bit of that, or if it's lower, she's going to look after all the people

Lois:

who are elderly in the department.

Lois:

Um, we lost that luxury, so I then had to move back into a much more

Lois:

general role of either running, running the shift or being in recess

Lois:

and, and dealing with all that stuff.

Lois:

And then there was covid too.

Lois:

So I did that role for a few years, um, back in, you know,

Lois:

as I had been doing before.

Lois:

Um, oh, I've dropped my AirPod, hold on.

Lois:

So I did that role.

Lois:

Again, um, as I had been doing for many years before that, um, and it was then

Lois:

that I started to think, actually, I'm not sure this is sustainable for me.

Lois:

What does the next bit look like?

Lois:

And if I didn't change, I could see the natural history of this

Lois:

was that I would become less skilled, uh, more uncomfortable

Lois:

and less I invested far more time.

Rachel:

And what you are talking about I think is something that a lot of.

Rachel:

Older doctors go through and they older people in general.

Rachel:

I've just written a written, I wish I'd written it.

Rachel:

I've just read a really good book by Arthur C.

Rachel:

Brooks, um, I can't remember what it's called.

Rachel:

It will come to me, but it's about sort of the second half of life and

Rachel:

how you create a, a, a sustainable career and how you really thrive

Rachel:

in the second part of your life.

Rachel:

And he talks about the fact that your sort of knowledge and skills

Rachel:

increase when you are younger and they sort of hit a peak, I don't

Rachel:

know, late twenties, early thirties.

Rachel:

You know, you are

Rachel:

really skilled you're really

Rachel:

bright, you're really on it.

Rachel:

You really, you know, you can solve problems really, really quickly,

Rachel:

but that, that declines quite a lot in your, after your sort of

Rachel:

thirties through your forties.

Rachel:

And by the time you know, you're

Rachel:

50 60,

Rachel:

you have much less

Rachel:

immediate Immediate

Rachel:

sort of intelligence to solve those problems.

Rachel:

Your brain works a bit slower and certainly for women

Rachel:

around the age of, you know,

Rachel:

anytime from 40 you're hit by the

Rachel:

perimenopause and menopause, I dunno about you, but my brain

Rachel:

is a bit fried at the moment.

Rachel:

Uh, I can't remember keep, can't remember the name of that book.

Rachel:

Can't remember my own name.

Rachel:

Sometimes no idea from coming or going, which doesn't help, does it?

Rachel:

When you've gotta make quick decisions.

Rachel:

And, and as a consequence, even if we are perfectly well skilled, we

Rachel:

sometimes then feel the feel de-skilled.

Rachel:

And of course you've got the new people coming in with all the new techniques

Rachel:

and they just out med schooled or they've been on the latest training

Rachel:

courses and we compare themselves to them and go, oh my goodness, I'm

Rachel:

just, I'm just not worth it anymore.

Rachel:

I'm, I'm just rubbish.

Rachel:

But actually what happens is that your experience grows,

Rachel:

obviously through life.

Rachel:

Your wisdom grows and so you are much more likely to

Rachel:

spot patterns in things to.

Rachel:

Recognize stuff that's gone before to be able to step back and give some sort

Rachel:

of wise judgment to use your intuition.

Rachel:

And that is a skill that is, you know, not really talked about very much.

Rachel:

That he, Arthur C Brooks talks about it a lot in his book and I

Rachel:

found that so profoundly reassuring.

Rachel:

But often we just expect ourselves to be doing exactly the same as we were doing.

Rachel:

And in medicine it's quite weird, isn't it?

Rachel:

'cause you could, I don't know, I qualified as a gp,

Rachel:

I think I was about 26, 27.

Rachel:

I'll be doing exactly the same thing for the rest of my career.

Rachel:

You know, in terms of seeing patients.

Rachel:

But most other careers, you, you progress up and then you're

Rachel:

doing different things at the end of your career that

Rachel:

you're doing at the beginning.

Rachel:

But as emergency physician, you are still seeing patients the

Rachel:

same way you would've done when you were, when you were 30.

Rachel:

That's not reflected in the structure of what, of what happens

Rachel:

to us in our medical careers.

Rachel:

And we don't value the wisdom, the experience that that, that we get.

Rachel:

And that makes us feel really inadequate, really worried.

Rachel:

We really nervous, worried that we're gonna drop balls and, you

Rachel:

know, some of that anxiety I think is fair enough, anxiety, fair enough.

Rachel:

If I don't know the latest guidance and I'm not so skilled up on that particular

Rachel:

procedure, or there's something wrong, I can see why things get worrying.

Rachel:

But also we compare ourselves to our younger colleagues who can also

Rachel:

stay awake longer without sleep and also perhaps don't have the family

Rachel:

situations at home to deal with.

Rachel:

And all of that now is, does that, is that ringing true at all

Rachel:

to you, Louis

Lois:

Oh, totally.

Lois:

Absolutely.

Lois:

And I, I totally agree around the, the tacit knowledge and wisdom that you gain

Lois:

as, as you have seen more and more and more have made all the mistakes and,

Lois:

and you, you just don't really realize that a bit like your, your frog analogy

Lois:

of the, of the water getting, you don't notice because it's just happening

Lois:

so gradually over time and it's not so visible, I think to yourself.

Lois:

I think other people can see that and know that they trust

Lois:

your judgment as somebody who's been around for a long time.

Lois:

But what I, and I think others tend to notice more is exactly what

Lois:

you said about these people who are coming through, who've been

Lois:

trained in the latest techniques through their registrar years.

Lois:

And you just think, oh gosh, that's another thing I can't do.

Lois:

Oh, that's another thing that I,

Lois:

embarrassingly don't know how to do.

Lois:

And there was, there was a time a few years ago where, um,

Lois:

fascia iliaca blocks, um without,

Lois:

uh, just, just to be done sort of, um, blind with, with

Lois:

u using, um, anatomical, um.

Lois:

Landmark techniques came in and we had a great teaching session

Lois:

organized in the department on that.

Lois:

And I, I, I thought, great, okay, I'm happy I know what to do.

Lois:

And then predictably, it was a long time before I actually got some hands

Lois:

on time to, to do it with a patient.

Lois:

And increasingly I just thought, oh, actually I'm not

Lois:

so sure I'm, I'm ready anymore.

Lois:

Um, it's been a while since that, that training session and all the

Lois:

juniors were doing it, you know, they could do it with their eyes closed.

Lois:

It was just easy for them.

Lois:

And I thought, right, come on, Lois, you've, you've got

Lois:

to do something about this.

Lois:

So I thought, the next time I see somebody about to do it,

Lois:

I'm going to go and watch them.

Lois:

So I saw a middle grade doctor about a setting up and I said,

Lois:

do you mind if I watch you?

Lois:

'cause it's been ages since my training and I just want to refresh my mind.

Lois:

And he looked at me like he didn't believe me and that I was actually,

Lois:

you know, assessing him or something.

Lois:

And I said, no, honestly, I really, I'd really appreciate that.

Lois:

Um, and he, it, uh, yeah.

Lois:

Okay.

Lois:

Um, and uh, and then behind me came, um, a more senior consultant

Lois:

who I have massive respect for.

Lois:

Um, he was a real giant in the department and he just whispered

Lois:

in my ear, uh, Lois, do, do you mind if I watch that too?

Lois:

And I thought, it's not just me.

Lois:

It is not just me.

Lois:

It is very, very difficult to keep up with all the skills and all the

Lois:

new bits of equipment that come in.

Lois:

And it's something that we don't talk about enough.

Lois:

I think it's almost like a guilty secret and it becomes a real discomfort.

Lois:

But we need to get that out in the open.

Lois:

We need to talk about it.

Lois:

We need to normalize that.

Rachel:

And it's just striking me that, I mean, clinical skills,

Rachel:

new guidance and stuff, actually, they're quite easy to learn.

Rachel:

You'd have watched it, you'd have done a few, and then if you're

Rachel:

doing it every day, you'd have just become a total expert in it.

Rachel:

What's not easy to learn is how to deal with a difficult colleague, is

Rachel:

how to deal with yourself and be aware of your own emotions around things.

Rachel:

How to deal with complaints and failure, which we hopefully get

Rachel:

a bit better at as we get older.

Rachel:

The, it's the interpersonal stuff, it's the leadership stuff, it's the, it's the

Rachel:

wise old owl stuff

Rachel:

that really one can only get through going through it yourself, and that,

Rachel:

that's one of the things that really pisses me off about resilience is.

Rachel:

The best way to build resilience.

Rachel:

Go through rubbish, go through crap, go through, go through stuff

Rachel:

that'll build your resilience.

Rachel:

Like,

Rachel:

like no training ever will.

Rachel:

And so it's like, oh, you know the best way to learn how to have

Rachel:

a difficult conversation with

Rachel:

someone.

Rachel:

give difficult

Rachel:

feedback.

Rachel:

Yeah, do training, but go and do it.

Rachel:

Go and have one.

Rachel:

You'll learn what it feels like.

Rachel:

You'll learn what works, you'll learn what doesn't.

Rachel:

Coaching, you can't learn coaching, but by learning about it, you've

Rachel:

got to go and do it, haven't you?

Rachel:

And this is experience that builds up over the years, excuse me.

Rachel:

But we are not recognizing the value of it.

Rachel:

We are not recognizing the value of it in ourselves.

Rachel:

And sometimes we're not recognizing the value of it in our colleagues.

Rachel:

And in my mind, when we, when we pivot our career or we're crafting our career,

Rachel:

we should really be thinking out what have, what am I really experienced in

Rachel:

What can I, what can I help people with?

Rachel:

What have I been through myself that I can now share and help help others with?

Rachel:

I think one of the reasons why I'm doing this work as a career change

Rachel:

is because I've had ADHD all my life.

Rachel:

I didn't realize it.

Rachel:

And that's why I'm so obsessed with like self-awareness and self-help because

Rachel:

I really struggled in a way that I don't think other people did as much.

Rachel:

And so I was reading this stuff and I was thinking, well, that helped me.

Rachel:

Therefore can I share it with, with other people?

Rachel:

So in a way it's, it's like making a message out of your mess, as it were.

Rachel:

And that's exactly what you've got done with this this day, right?

Rachel:

That you were like, there's something I really need 'cause

Rachel:

I'm really struggling here.

Rachel:

What, what would I want right now?

Rachel:

And so when people have had a think about their career, what positive

Rachel:

steps have people actually taken when they've been feeling like

Rachel:

you and I have been describing?

Rachel:

We, we felt like in our careers.

Rachel:

That's actually made a difference.

Rachel:

What, what people done that is, is there a pattern in the things that they're

Rachel:

doing that, that have made a real difference to you, that you've noticed?

Lois:

Yeah.

Lois:

So I think, like I said, I've, I've been surprised that that people have

Lois:

been, now gonna start that again.

Lois:

Can you ask me that question

Rachel:

Yeah, you might, but if you wanna jot down notes, I'm gonna ask you

Rachel:

yet about pat patterns, what things are there that you've noticed that people

Rachel:

have gone and done that actually,

Lois:

There's, okay.

Lois:

There's something else actually that I think would be really useful to bring

Lois:

out at this point, which is about, um, what surprised me as a theme that

Lois:

comes out on the day is, is around how people are feeling about their career.

Lois:

And it's not just about ogre grief.

Lois:

How can I carry on with this?

Rachel:

Okay.

Rachel:

Let me ask you that first and then we'll ask you a pattern.

Rachel:

Yeah, that's a great, that's great.

Rachel:

Yeah.

Rachel:

So that, this thing about, about wisdom, about experience, but about maybe

Rachel:

feeling that our skills are a bit, a bit lower, that's obviously a theme

Rachel:

that you've noticed coming through.

Rachel:

Um, in all the people that you've helped, have there been any

Rachel:

surprises for you in, in why people are attending these days or, or

Rachel:

really needing help with stuff?

Lois:

yeah.

Lois:

So I think one of the things that's really surprised me is

Lois:

a theme that's come out across all of the workshops actually.

Lois:

Um.

Lois:

Is about how people are feeling about their career in terms of almost,

Lois:

well, not almost everybody, but a huge number of people who come on the

Lois:

course are really clearly articulating how much they love their career,

Lois:

actually, how much they love the clinical medicine side of things.

Lois:

And alongside that is often a clearly expressed sense of grief and loss

Lois:

about not being able to see a way through to make this sustainable.

Lois:

And it becomes so that the loss to the system becomes so tangible because

Lois:

you can see these people in the room with people nodding heads and, and

Lois:

really acknowledging, yes, I feel that too, of, I wish there was a

Lois:

way, and I'm not sure there is a way.

Lois:

What can we do?

Lois:

Um.

Lois:

And we do an exercise at the beginning of the day, which

Lois:

encourages people to think in a different way by using metaphor.

Lois:

Um, and often that can become quite emotional actually, as people

Lois:

open up, um, and articulate, maybe identify actually the way that

Lois:

they're feeling and, and feel.

Lois:

Actually, I feel sad.

Lois:

I feel this sense of loss.

Lois:

So that has really surprised me, but it's driven me more to think this is

Lois:

something that needs to be addressed.

Lois:

Um, there's such a lot to lose, um, for, for the system, for our

Lois:

patients, for the organization, but also on an individual level as well.

Lois:

There's so much to lose here if we can't find creative ways to, to make

Lois:

our careers more sustainable as doctors.

Rachel:

And what, what ways have you found that people have done that?

Lois:

So what quite frequently comes up is people saying, well,

Lois:

I want to talk about my job plan.

Lois:

I want to perhaps think about in another year or so coming off the on-call rotor.

Lois:

Or I want to, uh, work fewer hours and cut down my PAs.

Lois:

And then they often say, but I've asked before, and it didn't go very

Lois:

well and it didn't go down very well.

Lois:

And phrases like cherry picking come up.

Lois:

Um, and they feel worried about, um, dumping on their younger colleagues

Lois:

and, and these sorts of things.

Lois:

Um, so we talk o openly about that.

Lois:

And the good thing about, uh, getting older, um, when

Lois:

we're thinking about, um.

Lois:

Cherry picking is that everybody is going to be in

Lois:

that situation at some point.

Lois:

Not everybody's going to get pregnant and have babies.

Lois:

Um, um, not everyone's going to, um, have a, a, a chronic health condition,

Lois:

but everybody is going to get older.

Lois:

And I think that people are beginning to think more about, okay, well I might

Lois:

have to do a little bit more of the out of hours, um, during my younger years,

Lois:

but then if I can look ahead and see actually as my career develops, I'm

Lois:

going to be doing a little bit less of this, a little bit more of that, then

Lois:

I think it's actually quite positive.

Lois:

So, so.

Lois:

Encouraging people to have these discussions to, to make small

Lois:

changes in their job plans.

Lois:

Another thing that people are doing, which again, is very, is, is it's not,

Lois:

um, it's not anything new, is actually planning a sabbatical and taking

Lois:

that time away to really reflect and think about what they want for their

Lois:

next chapter, or just taking a break and, and allowing a different pace.

Lois:

Focusing on their relationships, focusing on their wellbeing.

Lois:

Now, most trusts, of course, offer that, but I, from my experience, quite,

Lois:

quite a few trusts don't trumpet it.

Lois:

Um, and it, you have to delve quite, quite a long way into, into the,

Lois:

uh, trust intranet to find out how you might actually go about that.

Lois:

Um, some people have, um, increased the amount of, um,

Lois:

non-paid volunteering work that

Lois:

they're doing.

Lois:

Recognizing

Lois:

that actually now my children have flown the nest.

Lois:

I, I don't actually need all of this disposable income.

Lois:

And actually what I want to do is, is, is work a little bit less, um, for, for

Lois:

the trust, but actually I'm going to be re-energized by, by going to work

Lois:

in a, a low resource, um, situation for, you know, a few months each year.

Lois:

So, uh, lots of, lots of things that, that people have done, but I've just

Lois:

been so reassured by the fact that almost everybody has talked about

Lois:

small ways to change, to stay, um, and, and that they're now enjoying

Lois:

or they see more sustainability.

Rachel:

there's so much in that.

Rachel:

I think the sabbatical thing, that's a no brainer, isn't it?

Rachel:

Because the amount of people that, well, like you said, it was very difficult

Rachel:

to really think straight when you are just caught up in the throes of

Rachel:

busy, busy clinical workload, you're basically just in survival mode.

Rachel:

And the idea that you might have a even an hour to think, like if you've

Rachel:

got an hour, you wanna go and do some exercise or just sleep or go get

Rachel:

your haircut, or something like that.

Rachel:

Not just sort of sit and think, what do I, what do I

Rachel:

really, what do I really want?

Rachel:

And I have never, ever heard of anyone who did a sabbatical or took

Rachel:

some prolonged unpaid leave that didn't get a bit of perspective about

Rachel:

their job and what they really want once their brains are settled down.

Rachel:

And once your nervous system settle down, and I think it takes

Rachel:

a while for your nervous system to settle down so you can think well.

Rachel:

I think it's always quite dangerous when people are in a state of burnout

Rachel:

and they make career decisions because at that point you just wanna get like,

Rachel:

that's it.

Rachel:

Just wanna lose it all.

Rachel:

And you, that is when you are very, very much in danger of throwing the baby out

Rachel:

with the bath water because there will be bits of your job that actually you

Rachel:

are really suited to and you can do.

Rachel:

Um, but if you're in a position where you are just so exhausted because

Rachel:

you've been running from your cortisol, from your chimp has been running,

Rachel:

running the show for the last six months, whatever, then it's impossible.

Rachel:

And what you said about, you know, disposable income plan, a sabbatical,

Rachel:

even if you, even if there's no provision in your contract, you can

Rachel:

save up, can't you, for six months, put a little bit of money aside

Rachel:

every month and just say to your trust, I really, you know, I really

Rachel:

need to go Now you can only ask.

Rachel:

You can only ask, they might not pay you.

Rachel:

But if you said like, I'll do it unpaid or whatever, you might, you

Rachel:

might get what you're asking for.

Rachel:

I was coaching someone once and um.

Rachel:

She was wanting to go down on some sessions and she was really worried

Rachel:

about ask, uh, asking about stuff, you know, well, they, they won't let me.

Rachel:

I just know they won't let me.

Rachel:

I said, well, if they don't let you, what's the option?

Rachel:

She said, well, I'll probably leave and go somewhere else.

Rachel:

I'm like, well, why don't you at least give them the chance to, to

Rachel:

give them what, what you want, because otherwise you're gonna leave anyway.

Rachel:

And that summer saw her, she was like, jumping around.

Rachel:

She said, they gave it to me.

Rachel:

I asked for the outrageous, and they just gave it to me because the,

Rachel:

the other option was me leaving.

Rachel:

And so that worked.

Rachel:

Really?

Rachel:

That worked really well.

Rachel:

Have you found that people have gone and asked for stuff and

Rachel:

surprisingly, they, they've got it.

Lois:

Yes.

Lois:

So this, in the long-term feedback, that's a common theme that people

Lois:

say, I went and had that discussion.

Lois:

Um, and quite often I can hear, so we, we uh, uh, for quite, um, quite

Lois:

a few sections of the, the workshop, we'll pair people up to go and have,

Lois:

um, coaching discussions and we use really simple coaching frameworks.

Lois:

So that's the sort of takeaway from the day as well.

Lois:

If people aren't familiar with those and at the end of these, I can

Lois:

sometimes hear people going, right.

Lois:

Okay, so I'm going to, I'm going to email you on Wednesday and make

Lois:

sure you've had that discussion.

Lois:

So I know that there's, that, that people are, are making

Lois:

really, really determined, um, decisions to get going on this.

Lois:

And I'm finding that actually people, I think what makes a difference

Lois:

that when they go back and have that discussion is that it's been,

Lois:

their situation has been normalized.

Lois:

In the balm

Lois:

um, that they understand it's not me.

Lois:

I'm, I'm not deficient.

Lois:

This is just a normal part of development through my career.

Lois:

It's just that the system isn't properly set up for that yet.

Lois:

So I think it makes them, it, it allows them to go into it

Lois:

rather than on the back foot.

Lois:

And I'm so sorry to be asking, and I'm probably, I can understand

Lois:

why this might not work very well, going in with a Okay.

Lois:

I'm a valuable resource.

Lois:

Um, and, uh, my, my trust will, will want to flex in some way.

Lois:

If the other option is that they might lose me and not going in as a

Lois:

threat, but recognizing their value and recognizing that what they're asking

Lois:

for is very reasonable, actually.

Rachel:

And let's just stop.

Rachel:

I can hear some banging.

Rachel:

So try not to touch the table where your microphone is.

Rachel:

It's, sorry.

Rachel:

and I think there's another mindset shift that's needed

Rachel:

for these conversations that people are go into as well.

Rachel:

It's actually knowing why you're asking for it, and getting

Rachel:

really, really clear on your why.

Rachel:

Because if you know that the why you're asking for this is for the good,

Rachel:

obviously the good of you, but long term it's for the good of the department and

Rachel:

the patients as well because they might lose you or you think you'll burn out.

Rachel:

If you carry on working like that, then you've got, you can then tolerate.

Rachel:

The pushback that you, that you might get a little bit better and

Rachel:

the, the grumbling and, and the whinging and the, you know, I've

Rachel:

been talking a lot about saying no and, and dealing with pushback.

Rachel:

And I think people get very discouraged when they go and have

Rachel:

maybe their initial job planning conversation about around this.

Rachel:

And they might get an initial negative reaction from, from the person because,

Rachel:

well, I imagine if you had a full-time consultant and you were struggling

Rachel:

to cover your department anyway, and they came and said, actually, I

Rachel:

need to do this otherwise, you know, I'm not sure I can last very long.

Rachel:

Of course your first reaction's gonna be, oh, well I'm

Rachel:

not sure we can do that.

Rachel:

I mean, that's just like human nature.

Rachel:

It doesn't mean that that person was wrong to ask.

Rachel:

It's just you thinking shit, what's gonna happen to my

Rachel:

department if that happens.

Rachel:

But on reflection, you'll probably think, okay, actually they've

Rachel:

got a point, maybe we can do it.

Rachel:

So sort of encouraging people to, to stand their ground and be empathetic

Rachel:

and, you know, share, I read something about, you know, the, the, the.

Rachel:

It was from a, there's a book by an FBI negotiator, actually, it's really good.

Rachel:

It's called, never Split the Difference, but he was saying, you actually say

Rachel:

stuff out in the first, you know, you actually literally get out all their

Rachel:

objections before they can say it.

Rachel:

So you might go and say, I know this is gonna sound really difficult.

Rachel:

And you're probably gonna be thinking, gosh, they're

Rachel:

just trying to cherry pick.

Rachel:

They're, you know, they're, this department is short start

Rachel:

enough without them going off.

Rachel:

And you're probably gonna think, oh, for goodness sake, why should I do this?

Rachel:

However, I am just gonna ask because this is why I need it.

Rachel:

So you've already said their objections.

Rachel:

And often what then happens is in FBI negotiations, I'm not sure if this will

Rachel:

happen in job planning, but the person will then go, oh no, don't, don't worry.

Rachel:

I don't think you're cherry picking.

Rachel:

I don't think this.

Rachel:

And they'll try and then reassure you.

Rachel:

It's a really weird psychological thing, but we don't wanna be accused

Rachel:

of stuff like cherrypicking, like stuff of not pulling our weight,

Rachel:

like stuff dumping on colleagues.

Rachel:

We're so scared of that.

Rachel:

But.

Rachel:

Everything I've learned about career development is that cherry picking

Rachel:

is 100% the way that you can develop a sustainable, brilliant career.

Rachel:

Because cherry picking to me is choosing to work in your zone of

Rachel:

genius rather than do the stuff that you are not particularly good at

Rachel:

and you probably don't like doing.

Rachel:

What would you say to people that were really worried about

Rachel:

this cherry picking thing?

Rachel:

'cause on one side, you know, nobody wants to, there are some

Rachel:

tasks in medicine that we, we all know what they are, right?

Rachel:

That nobody wants to do and you just gotta take your turn in doing them.

Rachel:

But that's not the majority of the job, the majority of the job.

Rachel:

Some people love like research, like recess, like you are talking about

Rachel:

you love, like dealing with the more sort of chronic elderly patients.

Rachel:

I hate audit.

Rachel:

Some people love audit and quality improvement, you know?

Rachel:

So there always will be someone that likes doing that thing.

Rachel:

So I actually think.

Rachel:

The answer to the cherry picking thing is, yeah, totally.

Rachel:

I'm cherry picking 'cause that is the way that I can stay working here

Rachel:

and you'll get the best of me now.

Rachel:

I dunno what you'd be advising people on that, on that point.

Lois:

This is something that comes up when we, um, right at

Lois:

the beginning of the pit stock.

Lois:

We'll.

Lois:

Contract together for how we're going to make the best use of the space.

Lois:

And one of the things that I'll contract for is not, if I see that

Lois:

we're getting suck, sucked into sinkhole as I call them, things that

Lois:

will be a really rich ground for a good old whinge fest about how terrible.

Lois:

So the, the predictable ones are things like parking and anything to

Lois:

do with, you know, what's the, you know, the non-availability of, of PA

Lois:

support, um, all that sort of stuff.

Lois:

Pensions is another sinkhole.

Lois:

And another sinkhole is about whinging, about, um, the generation below us.

Lois:

Um, and actually I'll say, okay, I'm going to, I don't think our

Lois:

time is best served if we start plunging down one of these sinkhole.

Lois:

'cause we could stay there all day and actually enjoy it in the moment.

Lois:

'cause there's something delicious about having a whinge.

Lois:

But, um, uh, uh, so I'll say I will pull us out, however, let's just

Lois:

think for a moment about what we might learn from the generation below us.

Lois:

Because the generation below us have got a very different

Lois:

mindset about their careers.

Lois:

Now, when we're, a lot of us are sort of pre modernizing medical careers

Lois:

and then the early part of modernizing medical careers where we lost a lot

Lois:

of agency, we, we became quite passive apart from choosing a specialty.

Lois:

And then we're just in a sausage factory going through.

Lois:

And actually what, what we're seeing now as a behavior of the, the

Lois:

younger generation coming through is that they are pushing back

Lois:

against the very highly structured, pretty rigid career framework.

Lois:

And they're saying, no, we'll loop out.

Lois:

We are looping out.

Lois:

Um, so the vast majority of foundation doctors now will loop out and

Lois:

take an F3 even an

Lois:

F4 sometimes

Lois:

an F5 year before

Lois:

saying, okay, I'll come back.

Lois:

So I think that they've got a much more healthy.

Lois:

In some ways relationship with their career.

Lois:

I think that they're more tuned in too, as, as we see outside

Lois:

the NHS much more, um, uh, people taking control of their careers

Lois:

and saying, I'm going to go to this organization and get this experience

Lois:

and then I'm going to come away.

Lois:

So the average amount of time that a new graduate outside of medicine will spend

Lois:

in an, in an organization is 18 months.

Lois:

Whereas it used to be that you would, you would, um, get a contract with

Lois:

somebody and you'd probably stay there and go up through the organization.

Lois:

So people are a lot more mobile, um, and feeling, I think a lot more sense

Lois:

of autonomy in choosing how they're going to engage with their career.

Lois:

And it's very easy for people of my generation to then think, oh.

Lois:

That's so annoying.

Lois:

You know, we are, we are left carrying all the responsibility,

Lois:

doing all the work.

Lois:

And actually what we need to do is turn that over.

Lois:

I just think, what can we learn from them?

Lois:

How can we become a little bit more autonomous?

Lois:

And recognizing that sometimes we can find ourselves and I'm, I'm, you know,

Lois:

I, I absolutely would put myself in this category where I was a few years

Lois:

ago in a state of learned helplessness.

Lois:

Um, and we need to take back some control.

Rachel:

a hundred percent agree.

Rachel:

There are things we can't do anything about parking being one.

Rachel:

Then it's like, okay, if parking's really, really getting you go, if

Rachel:

it's something you can't get over, then your choice is to leave and go

Rachel:

and work somewhere else, or maybe hire a parking space just outside

Rachel:

the hospital from someone's drive.

Rachel:

I, I don't know.

Rachel:

There's got to be solutions to it.

Rachel:

But this, these think holes in these learn helplessness.

Rachel:

Absolutely.

Rachel:

That's what I find really stops people changing and that's when you sort of

Rachel:

know people don't really wanna change.

Rachel:

'cause sometimes people are really, I won't say ha, they're not happy being

Rachel:

stuck in the victim, but it feels more comfortable, doesn't it then, than

Rachel:

taking that leap and, and asking for the outrageous or doing some extra training

Rachel:

to do something different or whatever.

Rachel:

What, what have you found helps people with that mindset shift

Rachel:

from sort of victim to, okay, I can actually do something about this.

Lois:

That's a really great question.

Lois:

And I'm not sure that you, you can, you can try and help people to see

Lois:

that that's what they're doing, but that can be quite difficult actually.

Lois:

I think a lot of people who choose to

Lois:

come on the workshop, Are more proactive

Lois:

perhaps, anyway, and prepared to, to think creatively.

Lois:

Um, the drama triangle, of course, has got a, you are referring there

Lois:

to the drama triangle, I think, with the sort of being in victim mode

Lois:

and the, the NHS or your, your, um, divisional department being, being the

Lois:

persecutor, um, and perhaps hoping that somebody's going to come and rescue you.

Lois:

And of course they don't.

Lois:

Um, but there's a, there's a positive version of the drama triangle, which I'm

Lois:

sure you are familiar with, where the victim turns into, uh, what do they turn

Lois:

into that the, the persecutor turns into the challenger, I think, don't they?

Lois:

The, the, the rescuer turns into a coach.

Rachel:

Well, we teach, we teach, we teach this as part five Shape

Rachel:

School toolkit, and we have the, the persecuted turns into a

Rachel:

challenger or a catalyst, someone who, you know, makes things happen.

Rachel:

The rescuer, yeah.

Rachel:

Turns into a cage.

Rachel:

The victim turns into an activator.

Rachel:

They can actually solve their own problems, get stuff done.

Rachel:

They hold the resources that they need.

Rachel:

They, they might need some support.

Rachel:

They might need some support

Rachel:

getting a crew around them.

Rachel:

They might need some coaching to think things through, but

Rachel:

they've got all the resources.

Rachel:

And, and let's face it, like the people you are working

Rachel:

with, Lois, they're intelligent

Rachel:

people.

Rachel:

They know what to do, they're

Rachel:

probably supporting other people in exactly the same way, you know, to solve

Rachel:

their own problems and stuff like that.

Rachel:

But yeah, we, you mentioned earlier that we are not

Rachel:

really very au fait with, with

Rachel:

coaching and I'm, I'm always so surprised 'cause

Rachel:

coaching changed my life.

Rachel:

Having coaching and learning how to be a coach.

Rachel:

And I'm very, very surprised by the amount of doctors that get the end of

Rachel:

their careers, never having had any coaching or learn even how to take

Rachel:

a coaching approach, because this is another session we do is like, how not

Rachel:

to, how to not be a hero or how to lead without rescuing, which is brilliant

Rachel:

for educators and trainers because we talk about, you know, what's in your

Rachel:

control and what's not, and where are you rescuing All your trainees, who

Rachel:

again, are very intelligent people because they've got through medical

Rachel:

school, yet we treat them like children and you know, they act like children

Rachel:

and we rescue them all the time.

Rachel:

Anyway, I go off on a tangent, but we go back to the, um, drama triangle.

Rachel:

It's so easy to get into victim, particularly when it it comes to career.

Rachel:

And um, there's another model called the ladder of accountability, which I

Rachel:

love, which helps you get outta victim.

Rachel:

And the very first step is just acknowledging reality.

Rachel:

And it sounds like to me, the people that come on your,

Rachel:

your day, they might not have got very much further apart

Rachel:

from acknowledging reality.

Rachel:

And then I think the next step is acknowledging my own part in

Rachel:

that and then recognizing what you want to, what you want to change.

Rachel:

And then you, you can go up to like all the way up to like creating the change

Rachel:

you want and all that, but just the acknowledging stuff is, is, is better.

Rachel:

You are, you are at a higher level in terms of consciousness than being

Rachel:

below the, I I always think of it as a line, you know, you're, you're

Rachel:

conscious and w or your unconscious.

Rachel:

And I always talk about the book called The 15 Commitments of the

Rachel:

Conscious Leader, which is just the most brilliant leadership book.

Rachel:

When you're below the line, you are in victim, everything's happening

Rachel:

to you, you're a bit unaware of your thoughts and emotions, whatever.

Rachel:

And most of us are below the line that comes to career feeling like a victim.

Rachel:

And the only thing you need to do to get above the line, the first

Rachel:

set is to acknowledge reality.

Lois:

yes.

Lois:

We talk about that a huge amount and one of the, uh, tools we use, um, and

Lois:

I give people that almost a script to use this with their, with their paired

Lois:

person for this coaching exercise is the really well known grow model.

Lois:

Um, which is most people listening I'm sure will be familiar with it.

Lois:

Um, but I encourage people to absolutely focus on the r.

Lois:

Because that's exactly where you need to really delve down, slow down,

Lois:

deep dive into what's the reality.

Lois:

So r is for reality.

Lois:

So you've got G goal, R, reality, O options, and W will and way forward.

Lois:

And it's the R of reality.

Lois:

What's really going on here?

Lois:

What's really going on?

Lois:

And if you can spend time in that bringing, as you say, stuff up into

Lois:

consciousness about what's actually going on here, um, that's, that's

Lois:

where you are going to find, that's where that's, that's where you

Lois:

are going to be able to generate options, um, and, and take action.

Lois:

I think you, um, have, have referenced, um, a book that I read

Lois:

recently in the last, just a couple of times actually during the podcast.

Lois:

Um, you talked about the Zone of Genius.

Lois:

Um, and I, I'm wondering whether you were talking about Gay Hendricks

Rachel:

Yes.

Rachel:

The big, the big leap.

Rachel:

Well, there, there's a couple of people that talk about Z of genius,

Rachel:

but he, he is, he is one of them.

Rachel:

And yeah, that's an interesting book, isn't it?

Rachel:

What have you taken from that book?

Lois:

What I've taken from that book is that I recognize patterns in myself of

Lois:

what he calls upper limiting yourself.

Lois:

And that certainly we know as humans that to change is

Lois:

often very anxiety provoking.

Lois:

Um, and it's interesting to notice those patterns in how you may be limiting

Lois:

yourself and keeping yourself safe.

Lois:

Um, and you talked earlier around people staying in something

Lois:

even though they're unhappy.

Lois:

Um, and I think a lot of that is, a lot of that happens because

Lois:

we are, we're anxious about.

Lois:

Change and what that might mean.

Lois:

What happens if I change and ask for something different in my job

Lois:

plan and then I still struggle?

Lois:

What would that mean?

Lois:

Or what happens if I step away from this particular role

Lois:

and then I really miss it?

Lois:

Oh, I better stay safe and better stay in it.

Lois:

So recognizing, and again, acknowledging it's about acknowledging the reality,

Lois:

but what the natural history of people that that stay and avoid change is

Lois:

that at some point you will reach a crisis point, and that's where

Lois:

you get into that binary decision.

Lois:

I can't stay, so I'm going to have to go and this is what we're trying to avoid.

Rachel:

Yeah, because I think most of us avoid change when we go.

Rachel:

What if.

Rachel:

What if I miss it?

Rachel:

What if, what if?

Rachel:

But we don't say what.

Rachel:

If not, what if I don't miss it or what if I don't change?

Rachel:

Because, as you said, we fear the change.

Rachel:

But what we should be fearing is staying the same.

Rachel:

That's often much, much riskier than the change, but it's more comfortable.

Rachel:

You can be much more passive.

Rachel:

You can stay in victim.

Rachel:

You don't actually have to do anything.

Rachel:

Career change takes quite a lot of effort.

Rachel:

It it, it does.

Rachel:

It's a hundred percent worth it.

Rachel:

But that's why I think people really, really need support along the way.

Rachel:

And traditionally we've had no career support in, in medicine, have we?

Lois:

No, no.

Lois:

There's very, very little, even, even at the junior stages, there's,

Lois:

there's very little, um, in terms of career support, I think where, where

Lois:

we have made improvements is thinking about that transition from higher

Lois:

specialist training.

Lois:

Into consultant

Lois:

or the transition from, um, a GP trainee into substantive gp.

Lois:

But, uh, beyond that for, for people who've chosen to step off

Lois:

the training pathway, um, and, and, um, take a, take a role as a, a

Lois:

locally employed doctor, um, there's, there's very, very little and very

Lois:

little acknowledgement that the, the landscape's changing all around you.

Lois:

If you've been in post even 10 years, um, doing the same

Lois:

role, you are not doing the same job as you were doing before.

Lois:

Stuff's been changing around you, and there's little acknowledgement

Lois:

of how you manage that.

Rachel:

Yeah.

Rachel:

And I think career development, career crafting is something

Rachel:

that we really need to take the initiative on ourselves.

Rachel:

'cause like no one else is gonna come to you and go, right,

Rachel:

how do we develop your career?

Rachel:

They just really, they wanna keep you, they wanna keep you there.

Rachel:

They wanna keep you happy, but.

Rachel:

Often don't realize actually developing your career so you can

Rachel:

work in your, your zoner genius that which you love and you're good at is

Rachel:

the best way of keeping you anyway.

Rachel:

But often we don't have the skills.

Rachel:

And I, I think sometimes in the NHS there can be sort of these sort of

Rachel:

coaching, mentoring schemes set up, which are, which are great, but often

Rachel:

the people who are mentors might not have coaching training or they

Rachel:

certainly don't have career change coaching training or, or support.

Rachel:

And so if you are someone that is wanting to do a career shift, 'cause

Rachel:

I, I hate saying career change 'cause it's, I think that scares people.

Rachel:

'cause a lot of people don't go in wanting to leave, do they?

Rachel:

Like you said, they just want something to change something so that they can

Rachel:

survive and, and actually thrive.

Rachel:

So it's really important to look, look for someone.

Rachel:

To talk to that actually

Rachel:

has a bit of experience in this and c can ask you the right questions

Rachel:

or doesn't have an ter motive of trying to, trying to, trying to

Rachel:

keep you, which can sometimes happen as well when you did your masters,

Rachel:

just, just, I realize we're nearly very, nearly out of time.

Rachel:

We've got a couple more questions then I'm gonna ask you what your

Rachel:

three tops tips are when you did your masters in career, in career change.

Rachel:

What was it?

Rachel:

Okay, I'll start that.

Rachel:

So when you did your masters' in medical career management, what did

Rachel:

you take away as like the top three things one could do with oneself?

Rachel:

I, I'm thinking now of actually people that may be listening to this and

Rachel:

they're earlier on in their careers.

Rachel:

What, what, from your masters or from your own experience, what do you wish

Rachel:

you'd done like when you were 30 in order to like be able to sort of craft

Rachel:

this amazing career for yourself?

Lois:

so you won't want to keep this bit because the, the masters,

Lois:

as you might imagine, was probably not terribly practically useful.

Lois:

It gave me a lot of sort of.

Lois:

Background and sort of the, you know, the academic background of, of, of, um,

Lois:

career theory and that sort of thing.

Lois:

But actually when it comes to actually practically helping

Lois:

people, training as a coach was far, far better, far more useful.

Lois:

So, yeah.

Lois:

Yes.

Lois:

So, um, I was, I was then, and I was then worried about using

Lois:

my top three tips and then you might ask me it again, so,

Rachel:

Okay.

Rachel:

Right.

Rachel:

So Mark, we'll cut this bit out so I, I won't ask about

Rachel:

medical career management.

Rachel:

Let me just ask you from your, yeah, let's start from, I'll say

Rachel:

from, we're nearly out of time.

Rachel:

Okay.

Rachel:

Les, we are nearly out of time.

Rachel:

But if you could give some advice to your earlier self, say your 30-year-old

Rachel:

self to craft your career right from the get go, what would it be?

Lois:

I think I would tell myself to, to, I'm gonna start that again.

Lois:

I'm.

Lois:

I think I would, um, tell myself that it's vitally important to

Lois:

build in time to actually be proactive about planning my career.

Lois:

I think I expected the system to provide that framework for me and continue

Lois:

to provide that framework for me.

Lois:

And what I've learned over time is that there's a real need for proactivity here

Lois:

because the system hasn't caught up with what we really need now with our longer

Lois:

careers and with the fact that the pace of change, both in terms of technology

Lois:

but also knowledge, clinical knowledge, is so rapid now that we have to take a

Lois:

different approach to our careers and.

Lois:

Because the system hasn't caught up with that yet.

Lois:

There's a real need for individuals to be proactive here.

Lois:

So I would encourage myself to be making regular, sort of stops zooming

Lois:

out, thinking, what do I need?

Lois:

What do I need for the next stage?

Lois:

I would also be encouraging myself that this is normal, that this

Lois:

doesn't mark me out as somebody who is in need of special attention

Lois:

or can't cope in the system.

Lois:

This is about keeping fresh, keeping, um, making sure that what

Lois:

I am, what my, where, where, where my strengths lie, um, is, is what

Lois:

I'm actually using in my work.

Lois:

So I would say focus on strengths.

Lois:

Um, I think that's really, really important.

Lois:

And as you get older, you certainly have a better self knowledge,

Lois:

don't you, of, of, of where your strengths lie, um, and of what you

Lois:

really enjoy, um, in a workplace.

Lois:

Um.

Lois:

And I would also

Lois:

say to myself, get good earlier.

Lois:

I didn't, didn't do this for many years.

Lois:

Get good at spotting your limiting beliefs because I

Lois:

have been so limited by that.

Lois:

That's internal narrative.

Lois:

Um, and it's only trying to keep me safe.

Lois:

Um, but getting good at spotting limiting beliefs, I

Lois:

think is, is really vital too.

Rachel:

So if you,

Rachel:

let me start that bit again.

Rachel:

Um, yeah, that sounds really important.

Rachel:

I think strengths is really important.

Rachel:

I didn't realize how important till recently when I've actually done a

Rachel:

strength survey and looked back and gone, ah, I'm now doing stuff that is

Rachel:

really in my, in my top five strengths.

Rachel:

Whereas I wasn't before.

Rachel:

And when I was feeling really disillusioned, I kept

Rachel:

thinking, what's wrong with me?

Rachel:

Why am I not enjoying this bit of the job?

Rachel:

But everyone else seemed to, and then I'm like, okay.

Rachel:

Oh gosh, my top strength, even before I started podcasting.

Rachel:

Was like sharing ideas and collecting ideas.

Rachel:

I'm like, oh, now I'm doing something that actually places my strength.

Rachel:

I'm so much happier.

Rachel:

You can do a free strength survey by, I think you, if you Google VIA Survey

Rachel:

of character strength, that's Martin Seligman's, um, strength survey.

Rachel:

That's, that's totally free.

Rachel:

You can also do strength surveys with,

Rachel:

um, there's Gallup, there's

Rachel:

lots of different ones.

Rachel:

And having a coaching debrief on that is really, really helpful.

Rachel:

If anybody wants that, get in touch with us.

Rachel:

'cause we've got

Rachel:

somebody, um, in, Wild Monday that,

Rachel:

that can do that.

Rachel:

Lois, what

Rachel:

three top tips have you got?

Rachel:

Of everything that we talked about today, what would your three, we

Rachel:

always ask our guess this, what would your three top tips be?

Lois:

Okay, number one, then I would say take time and space.

Lois:

To think that's extraordinarily difficult for busy doctors who like

Lois:

to be doing all the time can be really difficult to access that time and space.

Lois:

Just both from clearing a space in your diary, but also because

Lois:

it can be uncomfortable to stop and think and take stock.

Lois:

So we'll find all sorts of reasons why we can't do it.

Lois:

So really creating some space to think about what's going on,

Lois:

what's your current reality, and then thinking forward for the next

Lois:

chapter of your life and career.

Lois:

The second thing, um, I would say is think about the people that you're

Lois:

surrounding yourself with because at a time when you are thinking about

Lois:

potentially making some changes or reflecting, uh, you want to be with

Lois:

people who are wanting to take.

Lois:

Positive action, who are wanting to, um, think positively and creatively.

Lois:

Uh, you want to stay away from whinging and, um, and, and a and a,

Lois:

a culture of learned helplessness that has such an impact on, on

Lois:

the way we think the people that we're surrounding ourselves with.

Lois:

So think about the people who are surrounding you both at work and

Lois:

home, and maybe import one or two people into your network, um, to try

Lois:

and catalyze things a little bit.

Lois:

And then the third thing I would say is, and I haven't mentioned

Lois:

this book, which I, I can't believe say because it's one of my absolute

Lois:

favorite books, and really was, um, was, was so important when I started

Lois:

to think about this, was reading this book called The hundred Year Life,

Lois:

uh, by Gratton and Scott,

Lois:

who are a psychologist and an economist.

Lois:

Um, and they, they wrote this book really around,

Lois:

um, how we need to change.

Lois:

This isn't a book for medics, it's a book for the normal people.

Lois:

Um, but it's, it's about how we need to change our approach from the standard,

Lois:

um, three chunk life of chunk of education, chunk of work, chunk of

Lois:

retirement, to a multi-stage life.

Lois:

Because we can't expect that our education will, will see us through

Lois:

the multiple decades that we're now going to have in our long lives.

Lois:

Um, and that we can't retire when we thought we could retire before.

Lois:

Um, because, uh, the, the, um, the system can't financially manage that.

Lois:

And there's so much richness in that book.

Lois:

Um, and they've also written another one on a similar sort of theme called The

Lois:

New Long Life, which was also fantastic.

Lois:

But what I would encourage people to think about from that book

Lois:

is they talk about something called your intangible assets.

Lois:

We tend to think of assets in terms of finances, um, and, you know,

Lois:

property and that sort of thing.

Lois:

But they talk about your intangible assets and they

Lois:

divide them into three um, types.

Lois:

The first one is your productive assets.

Lois:

So that would be things like your skills and your knowledge, um, that

Lois:

you use and need to do your job.

Lois:

The second group of intangible assets are vitality assets, and those are

Lois:

your wellbeing, your health, both physical and mental, but also your

Lois:

social connections, your friendships, um, the depth of those and your

Lois:

connections with your family.

Lois:

And then the third set of intangible assets, which we don't tend to

Lois:

talk about very much, um, are the transformational assets.

Lois:

And these are absolutely key to a multi-stage career.

Lois:

Transformational assets are things like your knowledge and understanding

Lois:

of yourself, things like the Via strengths, um, survey would

Lois:

be understanding your strengths through that would be a, a real good

Lois:

investment in a transformational asset.

Lois:

So looking in and understanding yourself, but also looking out

Lois:

and thinking, so what could I do?

Lois:

What other things might be available even in the trust that I'm working in?

Lois:

Um, that might really play to my, my strengths and skills.

Lois:

So I would encourage people as part of their reflection process to

Lois:

think really carefully about their intangible asset balance, because

Lois:

most of these are nontransferable.

Lois:

You can't sell it and buy something else.

Lois:

Your productive assets, your vitality assets, and your transformational

Lois:

assets, and the system again, isn't set up to help you do this.

Lois:

You have to do this as an individual.

Rachel:

I love that I'm gonna get that book.

Rachel:

Uh, for a long time I've just been thinking, you know what

Rachel:

the, the key to a happy life.

Rachel:

Self-awareness.

Rachel:

Know yourself.

Rachel:

Understand how you think, know what you like, know what you need, know

Rachel:

how you interact with other people.

Rachel:

Then.

Rachel:

Bob's your uncle.

Rachel:

Brilliant.

Rachel:

Yeah, that's great.

Rachel:

Uh, I've just looked up the title of the book.

Rachel:

So it's the Arthur Brooks book that I'm talking about, that talks about

Rachel:

the difference between, you know, being a young person, being a old one

Rachel:

is called From Strength to Strength.

Rachel:

Um, and the, the, the subtitle is, uh, finding Success Happiness and Deep

Rachel:

Purpose in the Second Half of Life.

Rachel:

And there's a very challenging chapter there on Worker Holism as

Rachel:

well, which basically described every single doctor I ever knew and myself.

Rachel:

So that was, that was quite challenging.

Rachel:

Um, I, I love your top tips.

Rachel:

Mine would be number one, ask for the outrageous.

Rachel:

Like if you don't ask, you're not gonna get, and so many people just don't ask.

Rachel:

Um, number two would be cherry pick.

Rachel:

Totally cherry pick that I think is the key.

Rachel:

Um, you could talk about working in his own genius and maybe if you

Rachel:

describe to the person who's accused you of cherry picking, say, well,

Rachel:

I don't really see it like that.

Rachel:

I see it as working where I can give my highest contribution.

Rachel:

And my third one is exactly

Rachel:

like yours.

Rachel:

Lois Get people

Rachel:

around you that support you, that know you, that get it.

Rachel:

That can be your cheerleaders.

Rachel:

Now, I've talked about this on the podcast before.

Rachel:

I think I did a, a quick tip called Beware your Kindest Colleagues.

Rachel:

These probably shouldn't be your close colleagues at work because they've

Rachel:

got a vested interest in having you.

Rachel:

Staying and doing exactly the same because they probably

Rachel:

won't like change either.

Rachel:

And any change you make probably will impact on them.

Rachel:

So they can't really be neutral.

Rachel:

What you want is people outside, you know, your work that, that

Rachel:

don't necessarily gain anything from you doing it or not doing it.

Rachel:

They can be neutral but they know you and they love you.

Rachel:

Um, and also get community, other people in the same boat so that you

Rachel:

can not have a winge fest but so that you can actually learn from each

Rachel:

other and, and support each other.

Rachel:

That's

Rachel:

really helpful.

Rachel:

Lois Everything

Rachel:

you've been talking about is ring so many bells for me.

Rachel:

We're gonna have to get you back on the podcast 'cause there's more I want

Rachel:

to ask you, but we're out of time.

Rachel:

If people want to get hold of you, how could they get hold of you?

Rachel:

Find you

Lois:

So I have, um, an NHS uh, NHS net, uh, email

Lois:

address.

Lois:

So lois.brand@nhs.net

Lois:

And I've got a website, which is not very exciting, but, um, that's

Lois:

another way to get hold of me.

Lois:

Lois Brand

Lois:

coaching.

Rachel:

Right.

Rachel:

We'll put the links in the show notes and, um,

Rachel:

yeah, Lois I'm just

Rachel:

thinking of all, all, all sorts of things.

Rachel:

If, if, if listeners would be interested, you know, in, in coming

Rachel:

on a, you are not a frog pit stop day, maybe we could, you know,

Rachel:

think about doing one of those.

Rachel:

If we get enough people who reply maybe to one of our emails, just

Rachel:

email hello at you or not a frog, let us know if we get enough people.

Rachel:

We'll, we'll make it happen.

Lois:

Fantastic.

Lois:

We just need 12 people.

Lois:

Um, and, uh, yeah, we can make it happen.

Rachel:

12 people.

Rachel:

If we get 12 people replying saying yes, um, I'd love to come on that.

Rachel:

Hello, at you are not a frog.

Rachel:

Tell us where you are so we know where we can sort of hold it in the country.

Rachel:

And if you know a nice venue nearby, let us know as well.

Rachel:

Um, so that would be wonderful.

Rachel:

So get in touch.

Rachel:

The other thing we will do for you is put a, um, a free

Rachel:

download for you all about

Rachel:

some key questions that you can ask yourself.

Rachel:

Some key self-coaching questions you can ask yourself to get

Rachel:

really clear about the issues.

Rachel:

So often we would, Lois and I were talking about actually often facing

Rachel:

reality is, is the first thing, but we don't know how to do that.

Rachel:

So we'll put a download of that in the show notes

Rachel:

for you.

Rachel:

So Lois thank you

Rachel:

so much for being here, being such a useful, useful conversation.

Rachel:

Will will you come back?

Lois:

That'd be great, Rachel.

Lois:

I've had great fun.

Lois:

Thanks.

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