What’s it like to work in a high-stress job with autism, ADHD, or another neurodivergence, and how do we support colleagues whose brains work differently?
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We're having a much needed break over the holiday season, but
Rachel:whilst we were away, I wanted to offer some replays of some really significant
Rachel:episodes that made a big impact on me.
Rachel:first one is episode 1 78 released in the summer a couple of years ago.
Rachel:and is all about how to thrive as a neurodivergent
Rachel:person in a high stress job.
Rachel:I didn't this conversation with Matthew Bellringer, we explore
Rachel:some of the issues that twice exceptional neurodivergent people
Rachel:may have Well, it's navigating a high stress, high stakes job.
Rachel:This was particularly relevant to me as I am neurodivergent myself.
Rachel:And over the last couple of years, I have lost count of the amount of
Rachel:doctors and other senior professionals in healthcare that have also discovered
Rachel:that they are neurodivergent.
Rachel:And whilst many of us would say we would never have it any other way.
Rachel:It does come with some challenges.
Rachel:And I've reflected that this is possibly why I created the Shapes Toolkit and
Rachel:this is why I am so interested in all this stuff around how to beat
Rachel:stress and work happier, because over the years, I've had to find coping
Rachel:strategies and navigate this myself.
Rachel:I've also been told that this episode has been used by some
Rachel:organizations for that training.
Rachel:Around neurodiversity and neurodivergence.
Rachel:And next year we're going to be running some Beat Stress and Thrive
Rachel:live courses and some Shapes Toolkits for people who are neurodivergent or
Rachel:supporting those who are neurodivergent.
Rachel:So email us at youarenotafrog.com if that's something that
Rachel:you might be interested in.
Rachel:If you're in a high stress, high stakes, still blank medicine,
Rachel:and you're feeling stressed or overwhelmed, burning out or getting
Rachel:out are not your only options.
Rachel:I'm Dr.
Rachel:Rachel Morris, and welcome to You Are Not a Frog
Matthew:I'm Matthew Baringer.
Matthew:My work is all about exploring and sharing how everyone can
Matthew:benefit from neurodiversity.
Matthew:I'm particularly interested in the benefits that neurodiversity
Matthew:can bring for individuals and for society and for organizations.
Matthew:My focus is therefore a little bit different on the
Matthew:normal deficit based stuff.
Matthew:So it's all about actually what do we get with the way
Matthew:that different brains work.
Matthew:I have a, a kind of typical neurodivergent mixed background or, um,
Matthew:tech research, innovation, psychology and communications, which has led me
Matthew:to, to, to doing this particular work.
Matthew:I'm also an autistic A DHD.
Rachel:So much there to unpick Matthew.
Rachel:Loads of stuff in your background, some sort of labels, well
Rachel:labels, some diagnoses yourself.
Rachel:And I really wanted to get you on the podcast today to talk to people
Rachel:in high stress, high stakes jobs.
Rachel:A lot of whom I think maybe neurodivergent themselves.
Rachel:Uh, I know that in medicine we have a, a high incidence of what I think you
Rachel:call twice exceptional people, so we'll.
Rachel:Talk about that in a minute.
Rachel:And what'd be really nice to know is a little bit about what people who
Rachel:are twice exceptional particularly struggle with and how they might
Rachel:approach not being stressed.
Rachel:Not being burnt out in a bit of a different way to.
Rachel:Other people perhaps I'd love to start off just by asking you,
Rachel:Matthew, you do lots of work with people who are neurodivergent.
Rachel:You are neurodivergent yourself.
Rachel:And just before the podcast I said to you, well, did we say
Rachel:neurodivergent or Neurodiverse?
Matthew:So neurodiversity is, was, was coined by, uh, sociologist, Judy
Matthew:Singer, um, in the late nineties to describe the normal variation
Matthew:amongst the entire human population.
Matthew:In the way that our neurology works.
Matthew:So it, it's, it's that neurology varies quite a lot between different
Matthew:people, between different and changes over, uh, as we age and
Matthew:all of these different things.
Matthew:And that's part of the, the normal diversity of human experience.
Matthew:It's a way of questioning the approach that says anything that differs from a.
Matthew:Very kind of strictly established standard is necessarily
Matthew:disordered or dysfunctional.
Matthew:That's not to say that it completely excludes that, and I, I think one of
Matthew:the, you know, neurodiversity can, can sometimes be interpreted to mean
Matthew:well then no one has any problems and absolutely not what we're talking about.
Matthew:We should be kind of working with that normal variation of how we all think
Matthew:and feel and experience the world.
Matthew:And most people think and feel and experience the world mostly
Matthew:the same, mostly similarly.
Matthew:It's not that everyone experiences it exactly the same, but these things kind
Matthew:of fall onto a normal distribution.
Matthew:They form onto a fall, onto a bell curve, and if you sit.
Matthew:Significantly outside of that vel curve, if you sit towards, towards the edges,
Matthew:um, of various different traits, various different kind of experiences that can
Matthew:introduce some specific problems, and we, uh, we've kind of started to use
Matthew:the term neurodivergent to describe people who sit outside significantly
Matthew:outside of that normal experiencing.
Matthew:And I say normal in the sense of statistically.
Matthew:Most common experiencing of the world.
Matthew:So my kind of, my personal functional definition of, of
Matthew:neurodivergent is someone who, who significantly and pervasively
Matthew:experiences the world differently to most other people around them.
Matthew:You don't necessarily need a diagnosis, though.
Matthew:There are a lot of categories, diagnostic categories that are
Matthew:associated with being neurodivergent.
Matthew:Um, these are sometimes called neuro minorities, specific neuro minorities.
Matthew:So for example.
Matthew:Autism, A DHD or dyslexia.
Matthew:Uh, the, the, these particular kind of ways of associated with a
Matthew:certain neurology lead to a kind of cluster of common experience,
Matthew:um, or more common experience.
Rachel:That's really helpful.
Rachel:So basically everybody is neurodiverse, but some people are further away
Rachel:from the, the commonality than others, and that would be neuro.
Rachel:Neurodivergent.
Rachel:And then you've got these clusters of people that have fairly similar
Rachel:neuro divergences, which are these sort of minorities, neuro
Rachel:minorities that you talked about.
Rachel:That's helpful.
Rachel:And when we've chatted before, I know you've said to me that you
Rachel:think there are quite high quantity of people who are in these neuro
Rachel:minorities in some of these really high stress occupations such as medicine.
Rachel:For instance is, is there a reason for that, do you think?
Matthew:Absolutely.
Matthew:I'd like to touch on, um, this idea of twice exceptional
Matthew:that you mentioned as well.
Matthew:That's, uh, that, that's, I think, is a really helpful one.
Matthew:There is a cultural assumption that being neurodivergent comes
Matthew:with intellectual disability.
Matthew:That isn't true.
Matthew:It just isn't true.
Matthew:Sometimes some of the conditions come with intellectual
Matthew:disability, sometimes they don't.
Matthew:Being twice exceptional is to be.
Matthew:Neurodivergent and or intell creatively and or intellectually gifted.
Matthew:So it's to actually be kind of a higher level of certain ability than
Matthew:we'd normally see in the population.
Matthew:Until recently, that whole category has an even attracted diagnosis,
Matthew:partly because the diagnostic criteria are entirely deficit based
Matthew:and are relatively unsophisticated.
Matthew:Um, as a, as a, as a really.
Matthew:Differential diagnostic tool compared to a lot of other things.
Matthew:And so we, we kind of overlooked a load of experiences and one of the big
Matthew:experiences is, yeah, people who are, who are highly intellectually able,
Matthew:extraordinarily sometimes and yet also have specific difficulties and, and
Matthew:very often those abilities make people a really good fit for certain professions.
Matthew:There are a range of different kind of things that come with neurodiversity
Matthew:that lead people to being really able to cope in certain environments, being
Matthew:really skilled in certain environments, wanting to work in certain environments
Matthew:that perhaps most other people wouldn't.
Matthew:I think the best example of this, you know, and, and it's not the
Matthew:medicine as an entire body skews in one specific neurodivergent way.
Matthew:But that within the practice of medicine, there are niches that suit the
Matthew:ways of thinking and being and working that different neuro minorities possess.
Matthew:I think the obvious example of this is emergency medicine and the chaos of
Matthew:an a e department on a Friday night.
Matthew:That takes a certain sort of skillset to just to be able to coach and navigate
Matthew:and to actually kind of enjoy having spoken to people who work in, work
Matthew:in, there's a kind of sometimes feels like a slightly perverse enjoyment,
Matthew:but an enjoyment of that kind of, you know, the intensity of that.
Matthew:And that's associated with a DHD traits in particular.
Matthew:The, the ability to kind of cope with all of those things
Matthew:happening at once and to enjoy and to actually seek it out.
Matthew:But the flip side of that, if you think about someone kind of skewing
Matthew:in that direction of a specialized neurology for being able to navigate
Matthew:that kind of chaos, it comes with a relatively, potentially with a reduced
Matthew:ability to do kind of procedural thing, particularly low unstimulating
Matthew:procedural things like filling in forms.
Matthew:And it's not to say that everyone who is in these practices certainly has a
Matthew:clinically diagnosable condition, but might well share traits with people that
Matthew:do, and people who do have the condition might well do well in those specialisms.
Rachel:And it's not just medicine, is it?
Rachel:There's all sorts of, you know, specialties where you have to use your
Rachel:brain a lot for various things, or you have to respond quickly to emergencies,
Rachel:or you have to really get into the detail of stuff and think it through.
Rachel:Some things that you need to be able to interact with people a
Rachel:lot more than than other people.
Rachel:Is there something about, you know, people that are in these positions of
Rachel:extreme responsibility for other people that predispose them to some types of
Rachel:neuro divergence in the first place?
Matthew:Well, I, I, I think there's, um, there isn't a generalized
Matthew:blanket, but there are some trends.
Matthew:One of the interesting things about.
Matthew:A relatively understudied group of neurodivergent people is
Matthew:neurodivergent people who are particularly interested in other people.
Matthew:Now, that has been over partly because part of the diagnostic
Matthew:criteria for a lot of neurodivergent conditions is a lack of empathy.
Matthew:That criteria in itself is problematic.
Matthew:It's actually that it's a lack of empathy for neurotypical people, for
Matthew:people who experience the world kind of in like most other people do.
Matthew:And those, um, those, those absences of empathy disappear when with other
Matthew:people of their neuro type or their neuro minority or almost entirely.
Matthew:So this whole situation of being interested in people can
Matthew:often mask the stereotypical presentation of neurodiversity.
Matthew:And I think a lot of people who, who end up professionally interested
Matthew:in working with and for people.
Matthew:Part of that drive comes from wanting to understand people on a
Matthew:more profound level in some way.
Matthew:A lot of neurodivergent people talk about missing a memo or not
Matthew:getting an instruction manual that other people seem to have got.
Matthew:And I think very often that desire to study and to understand if
Matthew:we are intellectually capable, it's one way of being like, oh.
Matthew:I can, I can, I can, I can figure it out.
Matthew:Then I can look it up in a textbook.
Matthew:I can understand it and then address that fundamental experiencing of
Matthew:the world that I'm, I'm not sure I understand how people work.
Rachel:Well, that, that's interesting.
Rachel:Are there any specific, you know, superpowers that you would attribute to
Rachel:some people with particular conditions?
Rachel:For example, you know, I know that.
Rachel:Often people with A DHD really struggle with executive
Rachel:function, getting themselves organized, et cetera, et cetera.
Rachel:Their superpower is connecting ideas and responding really quickly and just
Rachel:being able to take things from over there and oh, that would work there.
Rachel:And, you know, that is a real superpower.
Rachel:But then another ways the A DHD can be a real hindrance in, you
Rachel:know, actually getting stuff done.
Rachel:So, I mean, that's a really obvious one.
Rachel:What, what.
Rachel:Superpowers.
Rachel:Have you observed in people that aren't quite so obvious?
Matthew:I tend to tend to avoid the word superpowers, um, partly because
Matthew:it's not anything supernatural.
Matthew:I think if we are using a metaphor, I.
Matthew:It's closer to the, the kind of X-Men mutant powers that they
Matthew:have this huge advantage, but they come with a cost and cent
Rachel:power with a cost.
Rachel:Love it.
Rachel:Okay.
Rachel:Because,
Matthew:because they, they, they, you know, everything has
Matthew:a, it's a plus and a minus.
Matthew:Um, we don't really get like, abilities for free.
Matthew:We are trading, you know, it's, it's a, a neurological trade of one thing
Matthew:for another thing very often, um, or one strength for a relative weakness.
Matthew:But having said that, I mean the, the, the kind of classic ones.
Matthew:Yeah.
Matthew:The ones around creativity for A DHD, uh, and, and, and it just a generalized
Matthew:ability to cope with and often enjoy relatively chaotic environments that
Matthew:can be overwhelming for other people.
Matthew:I'm not entirely sure whether that's just down to practice and the fact
Matthew:that we managed to generate quite a lot of chaotic environments.
Matthew:But one of the other strengths actually I've noticed is also quite
Matthew:a lot of project managers show a DHD traits, which seems counterintuitive.
Matthew:And I think this is the, the, the, like, one of the other ways
Matthew:that Neurodivergent strengths can manifest is when we develop
Matthew:really good tools externally and ways of supporting everything.
Matthew:So if you need to develop things, people tell me, I'm really, really organized.
Matthew:I don't experience myself as organized.
Matthew:I use a ton of tools around me and I'm pretty good at using them 'cause
Matthew:I've used them for my entire life and if I don't, I don't do anything.
Matthew:So, but that then means I've got this, this kind of organizational
Matthew:skill set in the outside world so we can develop these skills that
Matthew:are kind of mitigations really, and kept very, very good at them.
Matthew:Thinking about autistic traits as well, which is the other, the other
Matthew:really big one that's associated with visualization ability very often, often
Matthew:sensory sensitivity in different ways.
Matthew:So a real attunement to the senses as well as a kind of a real joy
Matthew:in ordering things and having things in a certain arrangement.
Matthew:And what's interesting is, for me, and the two combined lead
Matthew:to a very intense curiosity and a desire to learn all the time.
Matthew:And that itself can be a benefit, particularly for a generalist, um,
Matthew:in a domain because it's that ability to go outside of the boundaries.
Matthew:With neurodiversity, we often face quite significant challenges, social
Matthew:challenges, um, life challenges, and if we're fortunate and we have
Matthew:the developmental, um, context and.
Matthew:The internal capacity to develop a skill that mitigates them, that
Matthew:deals with it, we can end up with huge strengths in certain areas.
Matthew:Well, I mentioned that difficulty and empathy between generally neurotypical
Matthew:people and the neuro minorities.
Matthew:If you have strong reason to overcome that, you can overcome that.
Matthew:It's just a harder form of empathy.
Matthew:For me, my quick test for anyone, if they're wondering if they're
Matthew:hyper empathetic, hyper empathetic is, um, empathetic over spill,
Matthew:which is when you have empathy for inanimate and non sentient objects.
Matthew:So say for example, you see a mug that you haven't used for a while
Matthew:and you think you feel sorry for that mug because it must be feeling like
Matthew:it doesn't have a, you know, it, it, it's not living its purpose anymore.
Matthew:Um.
Matthew:That that's an example of empathetic overbuilt.
Matthew:So it's, it's just as a quick idea, but it, it can manifest
Matthew:all sorts of different ways.
Matthew:And so you can see where these hyper adaptions develop and the hyper
Matthew:adaptions can be huge strengths and huge superpowers, though only in
Matthew:as much as they're not completely obligate trauma related responses.
Matthew:'cause sometimes they develop as a result of trauma.
Matthew:And if they are, then we, we, we struggle to moderate them.
Matthew:We use them all the time and then we overuse them because
Matthew:this is one of the huge things.
Matthew:Any, any strength can be overused and very often the, the most normal
Matthew:failure mode for anyone, neurotypical or neurodivergent is that, not that
Matthew:we operate in a domain of weakness, but we operate in a domain of
Matthew:strength long past its usefulness.
Rachel:That is ringing really true because I know that I have.
Rachel:The ability to connect ideas and share ideas, and see connections,
Rachel:and see possibilities and all that 'cause of my own neurodiversity.
Rachel:And I know that when I'm talking to someone about ideas, I often talk to
Rachel:friends about new businesses that they want to set up and things like that.
Rachel:It's really good for a bit.
Rachel:And then I think I just overwhelm people with ideas, you know?
Rachel:So it starts off really good.
Rachel:It keeps going and it keeps going, and it keeps going and, and eventually
Rachel:that person's like, oh my goodness.
Rachel:I'm exhausted.
Rachel:I can't listen anymore.
Rachel:Does that make sense?
Matthew:Absolutely.
Matthew:And I, I think this, this, this links me really nicely to one of the other
Matthew:things that I'd like to, to mention actually, which, um, which is this
Matthew:concept of camouflaging or masking.
Matthew:So when we're neurodivergent, most neurodivergent people, particularly
Matthew:two E people choice, exceptional people, tend to pick up the habits of.
Matthew:Getting by in, uh, normal society and behaving in ways that don't
Matthew:mark them out is different.
Matthew:And I think when people hear masking, it sounds like
Matthew:striving to make up a deficit.
Matthew:But particularly for this group, the largest part of the masking is
Matthew:in inhibition, is in holding back.
Matthew:So it becomes that.
Matthew:Not telling everyone about, look, you know when, when you start
Matthew:chatting to someone and you, you are ma incredibly interested in
Matthew:something, you don't just give them all of the facts and the whole story.
Matthew:Like you don't, or you don't Just tangent and tangent and tangent and
Matthew:follow the, the threat of, because most people don't like that and it
Matthew:so we learn to actually hold back.
Matthew:And this also relates to the strengths 'cause it well deployed.
Matthew:These things are huge strengths.
Matthew:But when we've learned to mask them that way, we kind of associate
Matthew:them with being problematic per se, rather than contextually just
Matthew:something that's not always welcome.
Matthew:And so we tend then, then we suppress them entirely and
Matthew:we don't have access to them.
Matthew:So I think that idea of unpicking and kind of developing the
Matthew:strengths is, is about like working out, where am I inhibiting?
Matthew:How could I use this thing?
Matthew:Because it's about expressing yourself and expressing what you, what you
Matthew:kind of are experiencing, but doing so skillfully, you know, in, in a medical
Matthew:context, you might suddenly have a huge amount of medical information
Matthew:at hand, but that's not something you necessarily want to, you know,
Matthew:give a lecture to a patient on for a quarter of an hour if, if it comes up.
Matthew:But it might be really useful in another context.
Matthew:And so that like, being able to moderate that and knowing when it's a thing and
Matthew:knowing how to work with it and how to express it well is, is a real part of
Matthew:the, the kind of developing this skill.
Rachel:I'm really interested in this thing about masking and camouflaging,
Rachel:and I know Matthew, you work with a lot of high functioning professional
Rachel:people who are having issues in their workplace, probably because of their.
Rachel:Neuro diversions and because of the job as well.
Rachel:I know you, you coach them a lot.
Rachel:I know that people come to you with lots of different things.
Rachel:Can you see any themes in the types of issues that people are
Rachel:coming to you for help with?
Matthew:Yeah, I, I think if I boil it down in, in, in these contexts,
Matthew:like the, the core thing that most people I work with experience in
Matthew:some way or another is a combination of frustration and anxiety.
Matthew:That can manifest in all sorts of different ways, but very often it's
Matthew:rooted in that, that common experience.
Matthew:And that comes from seeing the world differently, seeing different things
Matthew:in the world, seeing different opportunities and different threats.
Matthew:And the difficulty with that is when you're working with others, that
Matthew:means everyone ignoring opportunities that you, that are obvious to you.
Matthew:And the frustration that comes with that, and equally blundering into
Matthew:threats that are obvious to you and the anxiety that comes with that.
Matthew:And so, yeah, that can, that can manifest in all sorts of different ways.
Matthew:Some people experience a kind of gap between their, their level of
Matthew:performance or their, what they think their level of performance.
Matthew:However, um, how mu however much approval people get
Matthew:in the outside world.
Matthew:That can often feel hollow.
Matthew:Um, it doesn't necessarily feel secure.
Matthew:Um, and that's, that's partly um, a masking thing as well, is we
Matthew:learn to kind of separate and show a very partial image of ourselves.
Matthew:Then praise doesn't necessarily feel like it belongs to us when
Matthew:we get it because we know we are presenting a partial image.
Matthew:And, and so, uh, it can feel like a gap between in your potential
Matthew:knowing that you are, says something else that you are, or a sense
Matthew:that you are missing something.
Matthew:It can lead to.
Matthew:Quite often people have a kind of creative unconventional side
Matthew:that doesn't get expressed.
Matthew:Or feels like they can't get that out in the world and they can be incredibly
Matthew:technically able, professionally able, but that there, that feels stifling.
Matthew:It doesn't feel like self-expression in any sense of the word, and that
Matthew:they can't express themselves it as a, as their professional identity.
Matthew:And finally, it can also manifest as being torn between doing stuff
Matthew:that's intrinsically rewarding.
Matthew:That feels good.
Matthew:That gives you energy that you enjoy and doing stuff that's materially rewarding,
Matthew:that gets you paid and gets you praise, um, an external kind of, um, approval.
Matthew:And that barrier, you know, the difficulty with those two things being
Matthew:entirely separate is whenever you are doing one, you're not doing the
Matthew:other because they're both needed.
Matthew:That always feels like plate spinning.
Matthew:And so this, this idea of constantly chasing reward, whether it's intrinsic
Matthew:or extrinsic, is one of the other common experiences in this space.
Matthew:And it it's because we've learned that this, our inner world, our
Matthew:experiencing isn't really okay to share with others and isn't a value.
Matthew:And in the long run, the work is integrating the two.
Rachel:Um, is that more difficult for people?
Rachel:Neurodivergence than it is for, um, air quotes, normal people.
Matthew:I think, uh, mo a lot of people experience some not complete
Matthew:overlap, I should say, between the, um, between intrinsic and extrinsic reward.
Matthew:However, the system is set up to broadly direct people towards
Matthew:professions where they will experience a reasonable degree of both.
Matthew:If they're, if you're lucky enough to get a decent education and get all
Matthew:of the support that, that, that comes with, you know, if you, if you are,
Matthew:if you are fortunate enough to get to go to university, that's kind of
Matthew:what that process is supposed to be delivering, accepting that there are
Matthew:plenty of people who are marginalized and that path doesn't work, but that,
Matthew:that is kind of what that's, that's so it, it gives you at least a.
Matthew:Most people, a decent degree of overlap in that space.
Matthew:There a lot of neurodivergent people.
Matthew:It doesn't, you don't get so it, it's barely any overlap or no overlap at all.
Matthew:And that starts very early.
Matthew:You know that, that, that, that's often a, a, an early it, it
Matthew:sometimes preschool, but definitely schooling upwards experience.
Matthew:And if we are.
Matthew:Again, it's an extra risk.
Matthew:With the twice exceptionality, we learn to put all of our
Matthew:approval, uh, we, we, we basically learn, okay, myself approval.
Matthew:My self judgment is faulty clearly.
Matthew:'cause it doesn't line up.
Matthew:So we learn not to trust that all, and we learn just to
Matthew:trust other people's approval.
Matthew:And if we're bright, we can get a lot of it.
Matthew:We never have the situation where we can't get good
Matthew:grades, where we can't like.
Matthew:We may not like, enjoy the process.
Matthew:We may not intrinsically like want to do that, but extrinsically we
Matthew:are rewarded for it and over time can separate us quite profoundly
Matthew:from, from our intrinsic motivation.
Matthew:So it is a particular risk.
Matthew:It, it's, it's a, it's a risk for neurodiversity and it's a particular
Matthew:risk for twice exceptionality.
Rachel:So essentially you're just doing what everybody else
Rachel:expects you to what you rewarded.
Rachel:But actually you are not what you really love.
Rachel:You are masking stuff and what you really love is over here and no one
Rachel:really rewards or appreciates that.
Rachel:And then that's quite a lot of dissonance then to, to live with, right?
Matthew:It's a huge amount of dissonance to live with.
Matthew:And I think, you know, we, we, we don't talk about the
Matthew:mental health consequences.
Matthew:Young and neurodivergence is quite significantly impactful
Matthew:on a, on a life scale.
Matthew:Uh, adult diagnosis of A DHD is associated with a 13 year
Matthew:reduced life expectancy, which makes it more impactful than
Matthew:smoking 20 cigarettes a day.
Matthew:You know, and if we think about how we talk to people and
Matthew:societally, we treat people who, who smoke 20 cigarettes a day.
Matthew:According to the latest ONS survey, only 22% of autistic
Matthew:adults are in work at all.
Matthew:And that comes with its own set of.
Matthew:The, the, the, the stress and all of these.
Matthew:So this life expectancy reduction, it's partly in self-harm
Matthew:and risk-taking quite, uh, extreme risk-taking behaviors.
Matthew:It's partly in psychosocial stress and the ways of working with that, which
Matthew:can manifest as compulsive behavior and addiction, they can manifest as
Matthew:chronic physiological stress, which obviously, you know, increase risk
Matthew:of all sorts of different things.
Matthew:A big a, a chunk of it is not getting help for treatable conditions, and
Matthew:that's because sometimes services are inaccessible or relatively inaccessible
Matthew:to us in a variety of ways, partly because sometimes the presentation of
Matthew:those conditions is un stereotypical.
Matthew:When we are also neurodivergent might experience them differently
Matthew:and therefore report them differently and therefore get them diagnosed.
Matthew:So there's a whole raft of reasons for this impact.
Matthew:None of them directly related to the neurology.
Matthew:They're all kind of external, systemic reasons.
Matthew:So this, this impact is, is something we kind of have
Matthew:to work with and understand.
Matthew:And I think, you know, both for you and I, it's a very interesting
Matthew:position to be in, to be neurodivergent and understand this and be on
Matthew:the pointy end of some of this.
Matthew:And to be working with people around this and be talking to.
Matthew:Professionals, medical professionals, about these kind of consequences
Matthew:and trying to work with others to, to reduce the consequences,
Matthew:the systemic consequences.
Matthew:And again, thinking back to some of the stereotypes around how we cope,
Matthew:how we manage, particularly in high stress roles and the maladaptive coping
Matthew:mechanisms that people often adopt.
Matthew:They can be significant doctors with.
Matthew:Substance dependency is kind of a cliche at this point.
Matthew:There's, there's a raft of other behaviors as well, and I think we
Matthew:often overlook the, supposedly in inverted commas, good behaviors.
Matthew:'cause we're very moral about what we think of as addiction.
Matthew:It's all moralized, but actually compulsive behaviors of things that
Matthew:we, that are, that are good to do, you know, that have some benefit.
Matthew:If we overdo them, that can be just as harmful.
Matthew:I know an awful lot of highly successful neurodivergent people who are.
Matthew:Compulsive.
Matthew:Well, compulsive workers were often, often addicted to work
Matthew:that often a maladaptive way of coping with this stuff.
Matthew:Though I should say maladaptive itself is judgmental.
Matthew:I think I tend to prefer to think of these things as what they are is
Matthew:coping with things in the moment, the least bad way possible that's
Matthew:available to us at the moment with all the resources that we have.
Matthew:Those might be.
Matthew:Psychological resources, those might be knowledge resources, those
Matthew:might be external environmental resources, but we choose the, we
Matthew:always choose the least bad option.
Matthew:What we actually have to do is move the situation so that there are
Matthew:some good options, not just least bad options, because the, you know,
Matthew:those least bad options can create a negative feedback loop and that's
Matthew:what makes them so problematic.
Matthew:But I wanna be clear when I say, you know that, that there is no judgment in.
Matthew:Following these things very often we inherit these things from, from
Matthew:authority figures, from parents, from mentors because they shared traits
Matthew:with us and they learned to cope that way because they, that's what got them
Matthew:through, and then you just carry that on and either it's not helpful anymore or
Matthew:it was never that helpful in the first place, but we carry them on anyway.
Rachel:I love the way that you said, you know, things aren't good or bad.
Rachel:They're just helpful or not helpful, really.
Rachel:You know, for example, lugging a bottle of wine every night, we've labeled
Rachel:as bad, but I know lots of people use that to turn their brains off.
Rachel:You know, that is, that is sometimes seems like the least bad option.
Rachel:But other people just binge on chocolate or watch Netflix or go and do huge,
Rachel:huge amounts of exercise for exercise.
Rachel:That's a, that's a good thing.
Rachel:So that's a Or or working hard.
Rachel:Well, that's a good thing 'cause you're just committed, aren't you?
Rachel:But actually all it is, is you trying to cope with stuff and, and
Rachel:work things out as well as you can.
Rachel:You know, I, I love what you said about the way that you have
Rachel:adapted and then these things seem to be a, like a superpower
Rachel:because you have to work on them.
Rachel:And I can see that in myself being quite.
Rachel:Chaotic at times, and I've to learn how to organize myself.
Rachel:All of the work I do with this podcast is because I've struggled so much, um,
Rachel:only just been diagnosed with a DHD and that makes a lot of sense because I
Rachel:love these ideas and connecting stuff.
Rachel:And also, you know, I have struggled in jobs where they have to be very,
Rachel:very detail oriented and sit still for a long time and this and that as well.
Rachel:But what I wanted to ask you, Matthew, what types of things are really,
Rachel:really helpful coping mechanisms?
Rachel:Because there are things that are more unhelpful, even without any judgment.
Rachel:It it, in no one's world, is it helpful to drink a bottle of wine at night.
Rachel:It's not helpful for your health.
Rachel:It's not helpful for, for you.
Rachel:So what have you found works for you and works for your clients that you.
Matthew:Ultimately what we want to do is move towards being in a situation
Matthew:where we, where we can play to our strengths primarily, and where our
Matthew:weaknesses aren't a huge liability.
Matthew:And that means creating a context where that's true,
Matthew:which we can do multiple ways.
Matthew:And there, there are various tools and various approaches we have available
Matthew:at our disposal depending on, on, on what our particular needs are.
Matthew:I, I don't actually take scheduled work until till midday.
Matthew:So I do get up later than most people and I work later than
Matthew:most people that has advantages.
Matthew:'cause I'm based in the UK and it means I work with people in
Matthew:the US So because I overlap quite significantly with their working hours.
Matthew:So that whole kind of space is, is one of the, um, it it, you know, thinking
Matthew:about like where, where is my difference and advantage because that's the
Matthew:other area of this is, is actually.
Matthew:We don't necessarily benefit from being exactly the same as everyone else.
Matthew:There are advantages, indifference too, and figuring out a situation
Matthew:that's like, oh, well, well this, where does this work?
Matthew:But it's moving towards that point, understanding, you know, moving towards
Matthew:a practice and a set of things that support us and play to our strengths.
Rachel:I mean, that's great advice for anyone.
Rachel:Like you don't even have to be neurodivergence.
Rachel:Play to your strength is one of the.
Rachel:Main pieces of advice I give when we talk about career
Rachel:development and and resilience.
Rachel:Because if you can get into a job where you are doing more of what
Rachel:you love and you are good at, then actually you're gonna be much happier.
Rachel:And what I loved about what you said was find your exceptionality and
Rachel:then really, really play to that.
Rachel:What if your exceptionality is just really left field of what is sort of.
Rachel:Expected in the role that you've got.
Matthew:I think this is really interesting.
Matthew:This comes up a lot actually.
Matthew:There are, there are, there are different ways to, to engage with this.
Matthew:So one of the ways is to accept that, that you have a domain of practice
Matthew:that's important to you but is not part of your professional work directly.
Matthew:That can be incredibly rewarding and incredibly helpful.
Matthew:The strong example for this is.
Matthew:So one thing that predicts Nobel Prize winners more than anything
Matthew:else is having a significantly developed practice of playing music.
Matthew:And those aren't directly related.
Matthew:That, and they kind of stay separate so you can have a practice.
Matthew:So as long as you've got the space in your life to follow the practice,
Matthew:keeping it separate can work.
Matthew:And I think.
Matthew:The other thing around this is, and this is where this crosses over with
Matthew:my innovation work, is actually if you combine things together in an unexpected
Matthew:way, you can meet a different need.
Matthew:Anything in this space, choose something that feels more
Matthew:exciting than it does scary.
Matthew:Even if that means doing a really, really small thing and starting
Matthew:with that, like actually this feels good to me, is a really good
Matthew:way to start exploring that as.
Matthew:As slowly as you need, because it can be incredibly challenging.
Rachel:And I think all of this is great advice.
Rachel:Like I said, just now, you know whether you are neurodivergent or not, because
Rachel:there's never ever gonna be one job that hits all your needs for connection,
Rachel:for this, for creativity, for that.
Rachel:And if you can find that outside of your work, that's absolutely brilliant.
Rachel:So if you are gonna look for the perfect job, you're never,
Rachel:ever, ever gonna find it.
Rachel:But perhaps it's, it's, it's harder to find that.
Rachel:To get that, like you said, as much as, um, maybe other people would.
Rachel:If you are neurodivergent the people that are listening to this, that
Rachel:that would be, uh, quote normal.
Rachel:How can they change what they do at work to really help their
Rachel:colleagues who are neurodivergence?
Matthew:Thank you.
Matthew:I think that's a really important question actually.
Matthew:We tend to assume with any difference that.
Matthew:The person who's different then bears all of the cost
Matthew:and, uh, of working with this.
Matthew:And if we look through this lens of, oh, you get, well, you get something
Matthew:exceptional now of working with this person, then maybe you can
Matthew:put in, you know, there's, there's value in putting in some effort.
Matthew:So, yeah, I think it's, it's a really important and under explored things.
Matthew:So the primary things are really.
Matthew:Building your own awareness and skills and understanding and finding
Matthew:understanding with other people, reaching other people who experience
Matthew:the word differently to you.
Matthew:And that can be a really, really difficult thing if
Matthew:you are not used to it.
Matthew:One of the difficult things that we as neurodivergent people
Matthew:have to understand is we, we are regularly crossing that bridge.
Matthew:We're regularly encountering this, but not everyone is.
Matthew:And so actually a lot of those skills, it's, it's hard to build and it's scary.
Matthew:And so actually, you know, experiencing different perceptions, different ways
Matthew:of seeing the world and working with integrating those and understanding
Matthew:those and connecting with those and reflecting on your own position.
Matthew:Your own understanding where is, where is your position actually?
Matthew:'cause we all have one.
Matthew:It's just that we tend not to notice it if it's the default.
Matthew:And so, so you can then know where you are coming from in the
Matthew:conversation as well is hugely helpful.
Matthew:Another side of this is being willing to engage with some of
Matthew:the work in bridging the gaps.
Matthew:So the classic thing is like.
Matthew:Is to say, well, what do you need?
Matthew:And that's actually a really difficult question in a, in a,
Matthew:in an organizational context, is because that me needs someone to
Matthew:actually understand all of the stuff that you understand as well.
Matthew:So being willing to try stuff out and also being willing to
Matthew:be, to, to be wrong and to admit that you are operating in the
Matthew:space of limited knowledge.
Matthew:Because we all have limits to our knowledge and to our awareness.
Matthew:If you work with someone who is a specific neuro minority, it can be
Matthew:helpful to understand that condition, though with a big grain of salt.
Matthew:The idea that we are, that the conditions predict very much
Matthew:about us as individuals is and is, is kind of out there in broader
Matthew:society, but it's not very true.
Matthew:We don't tend to fit the stereotypes terribly well.
Matthew:They're not that predictive.
Matthew:So it can be helpful and maybe it's like, you know when you
Matthew:come up with something it's like, oh, is this what it is?
Matthew:Rather than this is what it is, is the really important thing.
Rachel:Thank you.
Rachel:Lots of helpful stuff there, Matthew.
Rachel:As we just finish off, what would your three top tips be for anybody
Rachel:who feels that, you know, with a diagnosis or without a diagnosis,
Rachel:that it might be a little bit different from, from the norm?
Rachel:And actually, I think that's possibly quite a lot of the listeners here
Rachel:who've always felt, you know, I'm, I'm not exactly responding exactly
Rachel:like, like other people here.
Rachel:What would you, what would your main tips be for them for navigating.
Rachel:World and the world of work with perhaps a little bit more ease.
Matthew:I really like that focus on ease as well.
Matthew:'cause that's very often what we, what we don't experience
Matthew:if we're neuro divergent.
Matthew:Mm.
Matthew:We can do the performance, but it doesn't Fairly easy.
Matthew:Yeah.
Matthew:Ever.
Matthew:I think the first tip is to get curious about yourself and
Matthew:your experiencing of the wild.
Matthew:You don't have to use the medicalized lens of specific diagnosis.
Matthew:It can be very helpful.
Matthew:Research suggests that the younger you are, you get a diagnosis,
Matthew:the better your life outcomes.
Matthew:If you're neurodivergent, it's a direct relationship.
Matthew:Um, so whilst there are some drawbacks to diagnosis, it seems for most people,
Matthew:it's mostly helpful, more helpful than it is, uh, uh, an impediment.
Matthew:But that has to be a personal decision.
Matthew:I think just doing the self-development work, doing
Matthew:the, like self exploratory work.
Matthew:Where are my strengths?
Matthew:Where is my joy?
Matthew:Where is my, you know, where is my interest?
Matthew:Reconnecting with that, that's particularly important if we're
Matthew:struggling with mental health issues, as many of us do, and I
Matthew:think that connection with needs, what are my needs that aren't met?
Matthew:And that can be a very difficult question to answer
Matthew:if they've never been met.
Matthew:I think if we have organizational authority, particularly the more
Matthew:senior we are, the more important this is, is being open about it because
Matthew:it makes it easier for other people.
Matthew:There are a lot of people who are either don't know their neuro divergent or
Matthew:are, um, kind of, who have a secret, who have their diagnosis a secret,
Matthew:and that's perfectly valid, but.
Matthew:If you have organization, you know you have authority.
Matthew:It's worth considering whether you can use that authority to make your
Matthew:life and other people's lives easier.
Matthew:And so talking about the experiences of it, sharing those experiences
Matthew:are really important and advocating for your own needs and other
Matthew:people's needs from that experience.
Matthew:One of the big reasons that it's so important that neurodivergent people
Matthew:are given better access to work and to the profession is because when we are
Matthew:fully represented, it actually makes those services much, much better for us.
Matthew:Unfortunately, the history of psychiatry is not great
Matthew:in terms of its treatment of.
Matthew:Neurodivergent people.
Matthew:And one of the big things that improves and has, has improved is making
Matthew:sure that people are represented and that people understand and can
Matthew:advocate for those experiences.
Matthew:So being willing to advocate for, you know, the needs of people around us,
Matthew:um, is, is another major part of this.
Rachel:And I think there's just one more question I'd
Rachel:like to ask you because.
Rachel:First point about getting curious about yourself and if you think that
Rachel:might be helpful, getting a diagnosis.
Rachel:I think a lot of people get stuck on that.
Rachel:Where can you go that's really helpful to get a diagnosis.
Rachel:And I, you know, I'm asking this, you know, having worked as a GP
Rachel:and it's not always really obvious where people can, can find this out
Rachel:for themselves, even as doctors.
Matthew:First of all, if you are female, if you are.
Matthew:Twice exceptional.
Matthew:If you are autistic and H-D-A-D-H-D, all of those are risk factors for not being
Matthew:diagnosed because you don't present.
Matthew:Stereotypically.
Matthew:Also, as I mentioned, that having a particular interest in people
Matthew:is a risk factor for not being diagnosed because you're not
Matthew:supposed to be interested in people.
Matthew:You're not supposed to be.
Matthew:I might be making eye contact 'cause I'm interested in what's
Matthew:going on in someone's head rather than 'cause I'm paying attention
Matthew:to them in the convention.
Matthew:But I'm, but that reads to another person as, oh, they're not, they're not
Matthew:artistically, kind of like not making eye of a, of a averting eye contact.
Matthew:So if we're uns stereotypical in our presentation, unfortunately we are
Matthew:going to have to put together a case.
Matthew:It's not gonna be spotted for us.
Matthew:And I think working on that experience, like.
Matthew:Where, where something is feels off, feels strange.
Matthew:Following that, having a look at other people's experience and
Matthew:seeing where you resonate with that strongly, it's like, are there any
Matthew:people out there who you are like, Ooh, yeah, that, that, that's me.
Matthew:And seeing who else resonates with that.
Matthew:The other thing I'd say is following up any kind of mysteries
Matthew:in your experience, do you have.
Matthew:Pervasive, like low energy.
Matthew:Do you have migraine stress, migraine when there isn't a a, a really
Matthew:obvious external cause you're not going through a particularly high
Matthew:number of life stresses at the moment.
Matthew:You know?
Matthew:Do you have any other differences in experience, anomaly in your experience
Matthew:being like, well, okay, what.
Matthew:What could explain though, and just that, that that's that curiosity.
Matthew:I think also looking at the things that you really enjoy, like really
Matthew:enjoy being like, okay, where do those point, what strengths do those point to?
Matthew:And what situations are those potentially associated with as well?
Matthew:And I think, you know, one of the things is.
Matthew:If you are wondering about this and it's a regular wonder, it's
Matthew:definitely worth following.
Matthew:There is a saying in the community that neurotypical people
Matthew:don't tend to go through life wondering if they're autistic.
Matthew:So it is definitely worth following up.
Matthew:And even if you don't, you know, it doesn't meet a specific
Matthew:criteria or a specific diagnosis.
Matthew:The, the experience of exploring it is worth it.
Matthew:The knowledge about yourself is worth it.
Matthew:The knowledge about how your experience and your, your, your kind of way of
Matthew:being and the world differs from others.
Matthew:Which can be incredibly useful in explaining and kind of triangulating
Matthew:against all of this stuff.
Matthew:And then having a, having a label kind of can help, but it, it's
Matthew:really that journey of understanding that's the most valuable thing.
Matthew:One, one of the challenges around this is actually there
Matthew:are very few support options for neurodivergent professionals.
Matthew:We are starting to see the emergence of neurodiversity groups within.
Matthew:Um, various large organizations and professional bodies.
Matthew:So if you're a member of a professional body, I, I'm chair
Matthew:of neurodiverse it within BCS, the Charter Institute of it, for example.
Matthew:So check out whatever professional accreditations you have and see whether
Matthew:there's a community group run by and for neurodivergent people within that.
Matthew:Similarly, if you work for an organization, there are an increasing
Matthew:number of NHS trusts I know who have star neurodiversity groups.
Matthew:So head along to that.
Matthew:See whether it feels like you see, whether you meet people there who
Matthew:you are like, oh yeah, okay, we are experiencing the world there.
Matthew:There is something here.
Matthew:There are a number of different tests online.
Matthew:Don't take any single test seriously too seriously.
Matthew:But if a lot of them point in a similar direction, it's
Matthew:probably worth exploring.
Matthew:One of the interesting things, a lot of neurodivergent people.
Matthew:When they tell people close to them that they have the condition
Matthew:is people go, yeah, you're like, I think, I think I've been like mask 8%.
Matthew:I was like, I've got a DHD in autism.
Matthew:People are like, yeah,
Rachel:it can be quite a relief.
Rachel:Can't I remember when I was diagnosed a couple of years ago?
Rachel:Now with A DHD, it's a bit of a shock.
Rachel:First of all, I had to go through a bit of a process with it, but actually
Rachel:in terms of helping me understand what made me tick going, oh, that's why.
Rachel:That's why it was actually absolutely brilliant and so, so helpful.
Rachel:So I would encourage people, like you said, just start to explore it.
Rachel:And I do know that there is a Facebook group for neurodivergent doctors,
Rachel:and so that might be worth joining.
Rachel:We'll have to dig out the link to that.
Rachel:I guess then you can just say to people, well, I think I might
Rachel:need to go and see a specialist.
Rachel:Who would you recommend?
Rachel:Do you know anyone?
Rachel:And there are all types of coaches and psychologists and doctors out there who,
Rachel:who do specialize in this sort of thing.
Rachel:So it's, it's a matter of finding the right professional, but you
Rachel:need to do a bit of research.
Rachel:You.
Matthew:Absolutely.
Matthew:And I, I, I work with people around this navigating the, the, the
Matthew:diagnosis process because there are so many pathways and so many options,
Matthew:and it's not actually a necessarily a desirable thing for everyone.
Matthew:So having, having someone who understands the, the world, if,
Matthew:if it's helpful to you to kind of have someone to talk to.
Matthew:Yeah.
Matthew:There are people out there.
Matthew:Myself included, who can, who can talk you through, so you can weigh
Matthew:up all of the different stuff and work out whether it's worth what's
Matthew:worth doing and in what priority.
Rachel:And I think in the knowledge that what a diagnosis or what more
Rachel:understanding is gonna mean is that just understand yourself a bit more.
Rachel:It doesn't change who you are, it doesn't make you a different person.
Rachel:All it does is just.
Rachel:Connects you with other people that experience life in the same way and
Rachel:give you some tools probably that other people have used that we know
Rachel:work that you can then use just to, like I said before, move through
Rachel:life with a bit more ease, hopefully.
Matthew:Absolutely.
Rachel:So, Matthew, you've already mentioned this, but I know that
Rachel:you do a lot of work coaching and supporting people with Neurodivergency
Rachel:who are, or who are exploring whether they have it or not.
Rachel:If people want to get hold of you, how, how can they do that?
Matthew:The main things.
Matthew:Yeah.
Matthew:Neurodiverse, I, I also run a community called Curious being,
Matthew:which is intended as a space really for this discovery and exploration.
Matthew:I do, uh, one-to-one work.
Matthew:Yeah.
Matthew:With people really around finding, navigating this whole process, getting
Matthew:the support that, that you need, using the technology and the tools and the
Matthew:knowledge that we have from psychology to be able to be, play to your strengths
Matthew:some more, develop those capacities.
Matthew:I work with organizations who want to be better places for
Matthew:neurodivergent people and who want to really benefit from this.
Matthew:If an organization is interested in improving its support for neurodivergent
Matthew:people, then I'm always very happy to work with them, either in facilitation,
Matthew:one-to-one with their staff, or, uh, do talks and Right as well.
Matthew:So I should say I do one-to-one work with, um, with people who
Matthew:are supporting neurodivergent people, whether they, they think of
Matthew:themselves as neurodivergent or not.
Matthew:People can go to, um, matthew bowinger.com/links to get all of that
Matthew:stuff and other publications and.
Matthew:Bits and bobs.
Matthew:So, uh, anything that you'd like, you can find me on
Matthew:LinkedIn as well on that link.
Rachel:Thanks so much, Matthew.
Rachel:We'll put all of those links in the show notes so people can get a hold of you.
Rachel:Uh, thank you so much for being on the podcast and you know,
Rachel:this was really in response.
Rachel:I had a lot of, um, emails in saying, please, can we talk about it?
Rachel:So if people have been listening, have got any specific questions or anything
Rachel:else that they'd like to explore around this topic, please let us know.
Rachel:And Matthew, would you come back again to talk to us in the future?
Matthew:I'd love to come back and ask some, answer some questions.
Matthew:The questions were always my favorite bit and he'd love to.
Matthew:Okay.
Matthew:There we
Rachel:are.
Rachel:Challenge if you guys listening, will email in with your q and a.
Rachel:Then we'll get Matthew back on to answer them.
Rachel:So thank you Matthew.
Rachel:Have a good rest of day and we'll speak with you soon.
Matthew:Thanks very much.
Matthew:Thank you for having me on the show.
Rachel:Thanks for listening.
Rachel:Don't forget, we provide a self-coaching CPD workbook for every episode.
Rachel:You can sign up for it via the link in the show notes, and if
Rachel:this episode was helpful, then please share it with a friend.
Rachel:Get in touch with any comments or suggestions at hello@unnotterfrog.com.
Rachel:I love to hear from you.
Rachel:And finally, if you are enjoying the podcast, please rate it and leave a
Rachel:review wherever you are listening.
Rachel:It really helps.
Rachel:Bye for now.
Rachel:Just a couple of things.
Rachel:Firstly, I just get people's consent for podcasts on the cameras.
Rachel:So rather than make you filler for, are you happy to consent to being
Rachel:filmed and vi videoed and video and audio, which may go on YouTube clips,
Rachel:social media, all that sort of thing?
Lois:Absolutely.
Lois:Just remind me what happens if I say something that I think, oh,
Lois:good grief, that was really stupid.
Lois:I did say, what do I do then?
Rachel:you do is, well, A, we can cut it out afterwards.
Rachel:So if you say something and you listen to it afterwards, you
Rachel:think, no, I, I don't want that in.
Rachel:Just let us know.
Rachel:You'll get to review the recording before it goes out.
Rachel:Um, b um, if you say something, you wanna repeat it, rather than
Rachel:just stopping in the middle of a sentence, sentence and repeating
Rachel:like that, just stop and do the paragraph again so that it, so it
Rachel:will flow better in the recording.
Rachel:And our wonderful editor, mark.
Rachel:Hello, mark.
Rachel:Mark will edit, edit everything out.
Rachel:So, um, oh, my boy's back.
Rachel:Nevermind.
Rachel:I'm gonna have to just
Lois:It is not honestly, I even looking for it.
Lois:I can't see it.
Rachel:Okay, good.
Rachel:Um.
Rachel:Okay, let's just go for it.
Rachel:What I, what I tend to do, so we speak for about 45 minutes.
Rachel:Is that okay with you?
Rachel:Yeah.
Rachel:Um, and I tend to start with you actually introducing yourself.
Rachel:So if you just do it like a two, like, so my name is br, I'm a consultant in
Rachel:blah, I specialize in, uh, I do this.
Rachel:And then we'll, we'll go on, we'll go on from there.
Rachel:And we met at the, um, it was the FMLM conference, wasn't it?
Rachel:Is that
Lois:Yes, we did.
Lois:I can't remember when that was.
Lois:Was it April?
Lois:Was it?
Rachel:Yeah.
Rachel:March april
Lois:Yeah, I think it was back in April.
Lois:You were doing the breakfast podcast and so I dragged myself outta
Lois:bed to come and listen to you.
Lois:'cause your topic really was so aligned with what I'm interested in.
Rachel:Cool.
Rachel:Right.
Rachel:So let's just give us five seconds to just like settle
Rachel:in and then just you start.
Rachel:And if we have to repeat the start a few times, sometimes happens.
Rachel:Don't worry about it.
Lois:Okay.
Lois:Can I ask you something as well?
Lois:So when I listened to that podcast from the FMLM conference, I was
Lois:thinking, have they speeded me up?
Lois:Of course you haven't.
Lois:But, uh, I notice that I tend to speak very fast and obviously when I'm a
Lois:bit anxious I'll do it even more.
Lois:So if you notice, good grief, this woman sounds like she's on speed.
Lois:Just
Rachel:I'll tell you.
Rachel:Yeah, I'll, I'll stop and go.
Rachel:Slow down.
Rachel:Don't worry.
Rachel:I talk fast as well.
Rachel:I think doctors do.
Rachel:I think it's all right.
Rachel:There we go.
Rachel:Right.
Rachel:Let's, and then just start when you're ready.
Rachel:So just, hi, I'm blah.
Lois:Hi Rachel.
Lois:Um, my name is Lois Brand.
Lois:And I am an emergency physician by background.
Lois:I spent, um, a couple of decades working as an emergency medicine consultant,
Lois:uh, mainly in Oxford, and I've been working in medical education for the
Lois:last, oh goodness knows how long.
Lois:But I'm, I'm associate Director of clinical Studies at Oxford
Lois:University Medical School.
Rachel:It's wonderful to have you on
Rachel:the podcast Lois Thank you
Rachel:so much for coming.
Rachel:We are talking today about how to have a sustainable career, and we met at
Rachel:the uh, faculty of medical and leader.
Rachel:We met at
Rachel:the FMLM conference.
Rachel:That's the Faculty of Medical Leadership and Management Conference,
Rachel:uh, I think April or May this year.
Rachel:Um, and we were, oh, let's see.
Rachel:I always have to redo this.
Rachel:We met
Rachel:at the FMLM conference
Rachel:earlier this year where I was recording a breakfast session.
Rachel:It was a live podcast recording
Rachel:about just this Is it possible
Rachel:to have a sustainable career?
Rachel:And, and Lois came along and you gave us
Rachel:your sort of two pennies worth, which
Rachel:was really, really helpful.
Rachel:So we've got you on the podcast because I know that this is a, a
Rachel:particular area of interest for you.
Rachel:What, what got you thinking about this in the first place?
Rachel:Lois?
Lois:So this, I got interested in career longevity really for personal
Lois:reasons, because as an emergency physician, it's a really broad
Lois:specialty, but it's also very immediate.
Lois:So you have to be ready to deal with all sorts of things from acutely, um, unwell
Lois:adults to, uh, traumatize children, um, to psychiatric emergencies.
Lois:And you don't really have time to go away and look stuff up.
Lois:You have to be right there and ready to do it.
Lois:So it is a very, I'm gonna start this again 'cause that's
Lois:not what I want to talk about.
Rachel:right.
Rachel:That's right.
Rachel:And let, I'll say bring the mic to your, to your face.
Rachel:Can you move it just slightly to the side so it's not so, 'cause
Rachel:what happens, it needs to be not in the direction of flow of your
Rachel:breath, otherwise you get popping.
Rachel:Yeah, yeah, that, that's fine.
Rachel:That's fine.
Rachel:Then fine.
Rachel:There we are.
Rachel:So just start, start that.
Rachel:Start that passage again.
Rachel:Yeah.
Rachel:Phy, I know that you've got a particular interest in career
Rachel:longevity and sustainability.
Rachel:How did you get into that in the first place?
Lois:So I've always been interested in medical careers and I've
Lois:got a, a Masters in medical
Lois:career management, which is a little bit niche.
Lois:So I've always been
Lois:interested and nosy in other
Lois:people's careers.
Lois:Um, and then a couple of you, well, about three or four years ago, um,
Lois:my own career, my clinical career in emergency medicine, which I was doing
Lois:part-time, I became more and more uncomfortable with feeling, actually,
Lois:this is really difficult to sustain.
Lois:It's a very broad, very technical, very immediate specialty.
Lois:And I was thinking, how am I going to continue with this?
Lois:Um, only working part-time, and I came to the conclusion that actually
Lois:I would either have to do more in order to stay sharp enough or to stop
Lois:altogether because all the other ways of doing things, which I've tried about
Lois:narrowing my focus, um, that, that they, it wasn't, it wasn't, um, okay,
Lois:I'm gonna do that last, last bit again.
Lois:Um, I'd actually tried to narrow my focus, um, in, in the
Lois:emergency department, which had worked for a couple of years.
Lois:Um, but unfortunately that the geography of the department
Lois:changed at a massive expansion.
Lois:Um, and it wasn't possible for me to do that more focused role.
Lois:Um, so I felt stuck between doing more in order to make it sustainable,
Lois:um, or, or needing to stop.
Lois:Um.
Lois:And I felt very sad about that, um, and disappointed.
Lois:But as I thought about it, I realized that actually there were
Lois:people all around me who were experiencing a similar thing.
Lois:Um, and despite conversations with, um, my trust, um, there weren't
Lois:really, uh, options to allow me to stay and, and develop my career.
Lois:Um, so I started to explore what might make a difference.
Rachel:So what did you start with?
Rachel:Where did you start with all of that?
Lois:Um, I started on a walk with my sister.
Lois:We are walking the, uh, southwest coastal path very slowly at the moment.
Lois:And, uh, so every, every few months we meet up on some chunk
Lois:of it and walk along the coast.
Lois:And it was on one of those walks that I just started talking about
Lois:what I'd like to do, really what I would've liked for myself, which was a.
Lois:Place to think, a structure to think in.
Lois:Um, and so I started to think about, um, a day to take consultants or
Lois:senior GPS away to a place which was beautiful, um, and spacious and to
Lois:encourage really positive thinking about what they can do to make their careers
Lois:sustainable, what they want for the next chapter of their lives and careers.
Lois:Um, and as a trained coach as well, I was thinking there were quite a few
Lois:really simple coaching techniques which we could use with people co-coaching
Lois:each other, just peer coaching in pairs.
Lois:Um, and so I started to put this.
Lois:Together.
Lois:Um, and it started to take shape.
Lois:Um, and the deanery, the, the Thames Valley Deanery, um, when I made
Lois:this proposal to them, they said, well, let's give it a try with
Lois:our educators and let's pilot it.
Lois:And so nearly two years ago now, I ran the first one in a barn in Oxfordshire.
Lois:And um, yeah.
Lois:Since then I've done another 14.
Rachel:Wow.
Rachel:Obviously very much in demand.
Rachel:How did all this thinking that you were doing in these days
Rachel:that you were running make a difference to your own career?
Lois:Yes, I think what started with a conversation with my, uh,
Lois:medical director after I decided to step away from my clinical post.
Lois:What started as, I think there's something that needs
Lois:to be done in this space.
Lois:I think there's something creative that can be done.
Lois:I think there's something that this trust can do to make a difference in
Lois:this, in this area, then became real.
Lois:Um, and it's, and it, and I could see the difference it
Lois:was starting to make to people.
Lois:My original concern was that I would just encourage people towards the
Lois:exit, uh, that, that people would stop and think and then they'd
Lois:think, oh, good grief.
Lois:This
Lois:is, this is awful.
Lois:My set of circumstances is terrible.
Lois:What am I doing?
Lois:I need to get out.
Lois:But actually that didn't happen.
Lois:And when I started to get the longer term feedback, three to six
Lois:months post the pit stop day, what I was hearing back from people
Lois:was that they were able to make
Lois:small changes.
Lois:Most of them
Lois:weren't that dramatic, but they were small changes.
Lois:They'd been able to have conversations that they'd been putting off or
Lois:they'd had before, without, um, without getting the result that
Lois:they needed to make small changes, which would make their next chapter
Lois:more fulfilling, more joyful, um, and most importantly, sustainable.
Lois:Um, and what I was worried about didn't happen that there
Lois:wasn't a mass rush for the exit.
Lois:Um, and in fact, so far of the people who've responded to the long-term
Lois:feedback questionnaire, uh, only one has actually left her clinical career and
Lois:she's gone off to do, uh, she's opened an amazing jewelry business actually.
Lois:Um, and, uh, yeah, her stuff's gorgeous.
Rachel:Yeah, it's really interesting though, isn't it?
Rachel:'cause I, I worry about that.
Rachel:I do a, a keynote talk on how to design a life you're gonna love.
Rachel:A lot of the stuff we have in the podcast is about transferable skills,
Rachel:uh, career development, what you can do in your different roles and.
Rachel:Yeah, I was worried, yeah, that it would be mean a ma mass exodus for
Rachel:medicine, particularly when you got a very burnt out workforce.
Rachel:A very disillusioned workforce.
Rachel:But the emails we get back from people are all saying, oh my goodness,
Rachel:that helped me stay in medicine.
Rachel:What, what you, you know, what your guests there talked about?
Rachel:Or this session that we
Rachel:did, or the Shapes Toolkit or something.
Rachel:It's given me tools to be able to stay in well, rather than leaving
Rachel:badly or if they are leaving to, to leave well into a another career as a
Rachel:positive step as opposed to that's it.
Rachel:I've had enough.
Rachel:I'm totally burnt out.
Rachel:I'm just gonna, I'm just gonna go.
Rachel:And I think you are right.
Rachel:When we think about career development, often we are thinking about, well,
Rachel:I've gotta just have a change.
Rachel:I've gotta change absolutely everything.
Rachel:I've gotta do something completely different.
Rachel:But the reality is often it is just small tweaks in what you do on the day
Rachel:to day, or just doing a bit less of one thing, a bit more of another thing.
Rachel:Make, makes a lot of difference.
Rachel:So when you did your initial sort of leave le, when you did your
Rachel:initial, you know, going down to focus more, how did that help you?
Rachel:And then what helped you actually make the transition to, to then
Rachel:move outta that and try something else over those period of, what,
Rachel:three or four years was it?
Lois:Yes, it was, and I'm trying to remember where
Lois:Covid fitted into all of this.
Lois:It was pre Covid.
Lois:Yes, pre covid that I recognized.
Lois:So I, I I, I think everybody that we're all on a sort of spectrum of, of how
Lois:seat of the pants we are and emergency physicians are often quite seat of
Lois:the pants type of people, I think.
Lois:Um, and for the, for that, it, it wasn't a great fit for me because I'm
Lois:not a good seat of the pants person, but I am somebody who likes a lot of
Lois:variety and change and action and speed.
Lois:I like that.
Lois:Um, so increasingly I was feeling uncomfortable with all the things
Lois:that I needed to be able to do in Oxford, which is a major trauma center.
Lois:And so I thought, well, what does the department really need that
Lois:would fit with what I can offer?
Lois:And I realized that actually, um, care of the elderly
Lois:within the department was.
Lois:Was an area of need.
Lois:Um, and my background is as an MRCP medical background rather
Lois:than a a, a surgical background.
Lois:Um, I'm old enough to have been pre, um, membership for the, uh, Royal College
Lois:of Emergency Medicine, so I've got a a, a foundation in general medicine.
Lois:Um, and so I thought actually, I wonder whether that would be something which
Lois:would work for the department and also narrow my focus and allow me to come to
Lois:work without feeling sick when I drove past the helicopter landing pad where
Lois:the major trauma people were brought in.
Lois:So that took quite a lot of work actually to, um, to, to establish
Lois:that, um, and work out how that role was going to be within the
Lois:department and work that out within, um, the rostering and timetabling.
Lois:But it did work and it worked really well.
Lois:Um, and I felt reinvigorated in my work, I felt, um, valued.
Lois:And that's so important, isn't it?
Lois:When when we're at work to feel valued and feel that you are doing
Lois:a good job, it's so important.
Lois:Um, and that did work really well.
Lois:And I really enjoyed actually the, um, the new interfaces that I was having
Lois:with, with the, the care of the elderly teams and the, um, I was working in
Lois:a more multidisciplinary way with the occupational therapists and physios.
Lois:Um, so it was a really, really positive time.
Lois:Um, and then came two things, covid and also a physical change in our
Lois:department, which meant that our department was, uh, grew enormously, um,
Lois:in size and we needed to have the two consultants who were on the same time.
Lois:Um, one of them needed to be running the department as had always been the
Lois:case, but the other one had to be in recess all the time because it was
Lois:geographically quite separate from, from the main hub of the department.
Lois:And so the luxury of saying the second consultant can, you know, do a bit of
Lois:this or a bit of that, or if it's lower, she's going to look after all the people
Lois:who are elderly in the department.
Lois:Um, we lost that luxury, so I then had to move back into a much more
Lois:general role of either running, running the shift or being in recess
Lois:and, and dealing with all that stuff.
Lois:And then there was covid too.
Lois:So I did that role for a few years, um, back in, you know,
Lois:as I had been doing before.
Lois:Um, oh, I've dropped my AirPod, hold on.
Lois:So I did that role.
Lois:Again, um, as I had been doing for many years before that, um, and it was then
Lois:that I started to think, actually, I'm not sure this is sustainable for me.
Lois:What does the next bit look like?
Lois:And if I didn't change, I could see the natural history of this
Lois:was that I would become less skilled, uh, more uncomfortable
Lois:and less I invested far more time.
Rachel:And what you are talking about I think is something that a lot of.
Rachel:Older doctors go through and they older people in general.
Rachel:I've just written a written, I wish I'd written it.
Rachel:I've just read a really good book by Arthur C.
Rachel:Brooks, um, I can't remember what it's called.
Rachel:It will come to me, but it's about sort of the second half of life and
Rachel:how you create a, a, a sustainable career and how you really thrive
Rachel:in the second part of your life.
Rachel:And he talks about the fact that your sort of knowledge and skills
Rachel:increase when you are younger and they sort of hit a peak, I don't
Rachel:know, late twenties, early thirties.
Rachel:You know, you are
Rachel:really skilled you're really
Rachel:bright, you're really on it.
Rachel:You really, you know, you can solve problems really, really quickly,
Rachel:but that, that declines quite a lot in your, after your sort of
Rachel:thirties through your forties.
Rachel:And by the time you know, you're
Rachel:50 60,
Rachel:you have much less
Rachel:immediate Immediate
Rachel:sort of intelligence to solve those problems.
Rachel:Your brain works a bit slower and certainly for women
Rachel:around the age of, you know,
Rachel:anytime from 40 you're hit by the
Rachel:perimenopause and menopause, I dunno about you, but my brain
Rachel:is a bit fried at the moment.
Rachel:Uh, I can't remember keep, can't remember the name of that book.
Rachel:Can't remember my own name.
Rachel:Sometimes no idea from coming or going, which doesn't help, does it?
Rachel:When you've gotta make quick decisions.
Rachel:And, and as a consequence, even if we are perfectly well skilled, we
Rachel:sometimes then feel the feel de-skilled.
Rachel:And of course you've got the new people coming in with all the new techniques
Rachel:and they just out med schooled or they've been on the latest training
Rachel:courses and we compare themselves to them and go, oh my goodness, I'm
Rachel:just, I'm just not worth it anymore.
Rachel:I'm, I'm just rubbish.
Rachel:But actually what happens is that your experience grows,
Rachel:obviously through life.
Rachel:Your wisdom grows and so you are much more likely to
Rachel:spot patterns in things to.
Rachel:Recognize stuff that's gone before to be able to step back and give some sort
Rachel:of wise judgment to use your intuition.
Rachel:And that is a skill that is, you know, not really talked about very much.
Rachel:That he, Arthur C Brooks talks about it a lot in his book and I
Rachel:found that so profoundly reassuring.
Rachel:But often we just expect ourselves to be doing exactly the same as we were doing.
Rachel:And in medicine it's quite weird, isn't it?
Rachel:'cause you could, I don't know, I qualified as a gp,
Rachel:I think I was about 26, 27.
Rachel:I'll be doing exactly the same thing for the rest of my career.
Rachel:You know, in terms of seeing patients.
Rachel:But most other careers, you, you progress up and then you're
Rachel:doing different things at the end of your career that
Rachel:you're doing at the beginning.
Rachel:But as emergency physician, you are still seeing patients the
Rachel:same way you would've done when you were, when you were 30.
Rachel:That's not reflected in the structure of what, of what happens
Rachel:to us in our medical careers.
Rachel:And we don't value the wisdom, the experience that that, that we get.
Rachel:And that makes us feel really inadequate, really worried.
Rachel:We really nervous, worried that we're gonna drop balls and, you
Rachel:know, some of that anxiety I think is fair enough, anxiety, fair enough.
Rachel:If I don't know the latest guidance and I'm not so skilled up on that particular
Rachel:procedure, or there's something wrong, I can see why things get worrying.
Rachel:But also we compare ourselves to our younger colleagues who can also
Rachel:stay awake longer without sleep and also perhaps don't have the family
Rachel:situations at home to deal with.
Rachel:And all of that now is, does that, is that ringing true at all
Rachel:to you, Louis
Lois:Oh, totally.
Lois:Absolutely.
Lois:And I, I totally agree around the, the tacit knowledge and wisdom that you gain
Lois:as, as you have seen more and more and more have made all the mistakes and,
Lois:and you, you just don't really realize that a bit like your, your frog analogy
Lois:of the, of the water getting, you don't notice because it's just happening
Lois:so gradually over time and it's not so visible, I think to yourself.
Lois:I think other people can see that and know that they trust
Lois:your judgment as somebody who's been around for a long time.
Lois:But what I, and I think others tend to notice more is exactly what
Lois:you said about these people who are coming through, who've been
Lois:trained in the latest techniques through their registrar years.
Lois:And you just think, oh gosh, that's another thing I can't do.
Lois:Oh, that's another thing that I,
Lois:embarrassingly don't know how to do.
Lois:And there was, there was a time a few years ago where, um,
Lois:fascia iliaca blocks, um without,
Lois:uh, just, just to be done sort of, um, blind with, with
Lois:u using, um, anatomical, um.
Lois:Landmark techniques came in and we had a great teaching session
Lois:organized in the department on that.
Lois:And I, I, I thought, great, okay, I'm happy I know what to do.
Lois:And then predictably, it was a long time before I actually got some hands
Lois:on time to, to do it with a patient.
Lois:And increasingly I just thought, oh, actually I'm not
Lois:so sure I'm, I'm ready anymore.
Lois:Um, it's been a while since that, that training session and all the
Lois:juniors were doing it, you know, they could do it with their eyes closed.
Lois:It was just easy for them.
Lois:And I thought, right, come on, Lois, you've, you've got
Lois:to do something about this.
Lois:So I thought, the next time I see somebody about to do it,
Lois:I'm going to go and watch them.
Lois:So I saw a middle grade doctor about a setting up and I said,
Lois:do you mind if I watch you?
Lois:'cause it's been ages since my training and I just want to refresh my mind.
Lois:And he looked at me like he didn't believe me and that I was actually,
Lois:you know, assessing him or something.
Lois:And I said, no, honestly, I really, I'd really appreciate that.
Lois:Um, and he, it, uh, yeah.
Lois:Okay.
Lois:Um, and uh, and then behind me came, um, a more senior consultant
Lois:who I have massive respect for.
Lois:Um, he was a real giant in the department and he just whispered
Lois:in my ear, uh, Lois, do, do you mind if I watch that too?
Lois:And I thought, it's not just me.
Lois:It is not just me.
Lois:It is very, very difficult to keep up with all the skills and all the
Lois:new bits of equipment that come in.
Lois:And it's something that we don't talk about enough.
Lois:I think it's almost like a guilty secret and it becomes a real discomfort.
Lois:But we need to get that out in the open.
Lois:We need to talk about it.
Lois:We need to normalize that.
Rachel:And it's just striking me that, I mean, clinical skills,
Rachel:new guidance and stuff, actually, they're quite easy to learn.
Rachel:You'd have watched it, you'd have done a few, and then if you're
Rachel:doing it every day, you'd have just become a total expert in it.
Rachel:What's not easy to learn is how to deal with a difficult colleague, is
Rachel:how to deal with yourself and be aware of your own emotions around things.
Rachel:How to deal with complaints and failure, which we hopefully get
Rachel:a bit better at as we get older.
Rachel:The, it's the interpersonal stuff, it's the leadership stuff, it's the, it's the
Rachel:wise old owl stuff
Rachel:that really one can only get through going through it yourself, and that,
Rachel:that's one of the things that really pisses me off about resilience is.
Rachel:The best way to build resilience.
Rachel:Go through rubbish, go through crap, go through, go through stuff
Rachel:that'll build your resilience.
Rachel:Like,
Rachel:like no training ever will.
Rachel:And so it's like, oh, you know the best way to learn how to have
Rachel:a difficult conversation with
Rachel:someone.
Rachel:give difficult
Rachel:feedback.
Rachel:Yeah, do training, but go and do it.
Rachel:Go and have one.
Rachel:You'll learn what it feels like.
Rachel:You'll learn what works, you'll learn what doesn't.
Rachel:Coaching, you can't learn coaching, but by learning about it, you've
Rachel:got to go and do it, haven't you?
Rachel:And this is experience that builds up over the years, excuse me.
Rachel:But we are not recognizing the value of it.
Rachel:We are not recognizing the value of it in ourselves.
Rachel:And sometimes we're not recognizing the value of it in our colleagues.
Rachel:And in my mind, when we, when we pivot our career or we're crafting our career,
Rachel:we should really be thinking out what have, what am I really experienced in
Rachel:What can I, what can I help people with?
Rachel:What have I been through myself that I can now share and help help others with?
Rachel:I think one of the reasons why I'm doing this work as a career change
Rachel:is because I've had ADHD all my life.
Rachel:I didn't realize it.
Rachel:And that's why I'm so obsessed with like self-awareness and self-help because
Rachel:I really struggled in a way that I don't think other people did as much.
Rachel:And so I was reading this stuff and I was thinking, well, that helped me.
Rachel:Therefore can I share it with, with other people?
Rachel:So in a way it's, it's like making a message out of your mess, as it were.
Rachel:And that's exactly what you've got done with this this day, right?
Rachel:That you were like, there's something I really need 'cause
Rachel:I'm really struggling here.
Rachel:What, what would I want right now?
Rachel:And so when people have had a think about their career, what positive
Rachel:steps have people actually taken when they've been feeling like
Rachel:you and I have been describing?
Rachel:We, we felt like in our careers.
Rachel:That's actually made a difference.
Rachel:What, what people done that is, is there a pattern in the things that they're
Rachel:doing that, that have made a real difference to you, that you've noticed?
Lois:Yeah.
Lois:So I think, like I said, I've, I've been surprised that that people have
Lois:been, now gonna start that again.
Lois:Can you ask me that question
Rachel:Yeah, you might, but if you wanna jot down notes, I'm gonna ask you
Rachel:yet about pat patterns, what things are there that you've noticed that people
Rachel:have gone and done that actually,
Lois:There's, okay.
Lois:There's something else actually that I think would be really useful to bring
Lois:out at this point, which is about, um, what surprised me as a theme that
Lois:comes out on the day is, is around how people are feeling about their career.
Lois:And it's not just about ogre grief.
Lois:How can I carry on with this?
Rachel:Okay.
Rachel:Let me ask you that first and then we'll ask you a pattern.
Rachel:Yeah, that's a great, that's great.
Rachel:Yeah.
Rachel:So that, this thing about, about wisdom, about experience, but about maybe
Rachel:feeling that our skills are a bit, a bit lower, that's obviously a theme
Rachel:that you've noticed coming through.
Rachel:Um, in all the people that you've helped, have there been any
Rachel:surprises for you in, in why people are attending these days or, or
Rachel:really needing help with stuff?
Lois:yeah.
Lois:So I think one of the things that's really surprised me is
Lois:a theme that's come out across all of the workshops actually.
Lois:Um.
Lois:Is about how people are feeling about their career in terms of almost,
Lois:well, not almost everybody, but a huge number of people who come on the
Lois:course are really clearly articulating how much they love their career,
Lois:actually, how much they love the clinical medicine side of things.
Lois:And alongside that is often a clearly expressed sense of grief and loss
Lois:about not being able to see a way through to make this sustainable.
Lois:And it becomes so that the loss to the system becomes so tangible because
Lois:you can see these people in the room with people nodding heads and, and
Lois:really acknowledging, yes, I feel that too, of, I wish there was a
Lois:way, and I'm not sure there is a way.
Lois:What can we do?
Lois:Um.
Lois:And we do an exercise at the beginning of the day, which
Lois:encourages people to think in a different way by using metaphor.
Lois:Um, and often that can become quite emotional actually, as people
Lois:open up, um, and articulate, maybe identify actually the way that
Lois:they're feeling and, and feel.
Lois:Actually, I feel sad.
Lois:I feel this sense of loss.
Lois:So that has really surprised me, but it's driven me more to think this is
Lois:something that needs to be addressed.
Lois:Um, there's such a lot to lose, um, for, for the system, for our
Lois:patients, for the organization, but also on an individual level as well.
Lois:There's so much to lose here if we can't find creative ways to, to make
Lois:our careers more sustainable as doctors.
Rachel:And what, what ways have you found that people have done that?
Lois:So what quite frequently comes up is people saying, well,
Lois:I want to talk about my job plan.
Lois:I want to perhaps think about in another year or so coming off the on-call rotor.
Lois:Or I want to, uh, work fewer hours and cut down my PAs.
Lois:And then they often say, but I've asked before, and it didn't go very
Lois:well and it didn't go down very well.
Lois:And phrases like cherry picking come up.
Lois:Um, and they feel worried about, um, dumping on their younger colleagues
Lois:and, and these sorts of things.
Lois:Um, so we talk o openly about that.
Lois:And the good thing about, uh, getting older, um, when
Lois:we're thinking about, um.
Lois:Cherry picking is that everybody is going to be in
Lois:that situation at some point.
Lois:Not everybody's going to get pregnant and have babies.
Lois:Um, um, not everyone's going to, um, have a, a, a chronic health condition,
Lois:but everybody is going to get older.
Lois:And I think that people are beginning to think more about, okay, well I might
Lois:have to do a little bit more of the out of hours, um, during my younger years,
Lois:but then if I can look ahead and see actually as my career develops, I'm
Lois:going to be doing a little bit less of this, a little bit more of that, then
Lois:I think it's actually quite positive.
Lois:So, so.
Lois:Encouraging people to have these discussions to, to make small
Lois:changes in their job plans.
Lois:Another thing that people are doing, which again, is very, is, is it's not,
Lois:um, it's not anything new, is actually planning a sabbatical and taking
Lois:that time away to really reflect and think about what they want for their
Lois:next chapter, or just taking a break and, and allowing a different pace.
Lois:Focusing on their relationships, focusing on their wellbeing.
Lois:Now, most trusts, of course, offer that, but I, from my experience, quite,
Lois:quite a few trusts don't trumpet it.
Lois:Um, and it, you have to delve quite, quite a long way into, into the,
Lois:uh, trust intranet to find out how you might actually go about that.
Lois:Um, some people have, um, increased the amount of, um,
Lois:non-paid volunteering work that
Lois:they're doing.
Lois:Recognizing
Lois:that actually now my children have flown the nest.
Lois:I, I don't actually need all of this disposable income.
Lois:And actually what I want to do is, is, is work a little bit less, um, for, for
Lois:the trust, but actually I'm going to be re-energized by, by going to work
Lois:in a, a low resource, um, situation for, you know, a few months each year.
Lois:So, uh, lots of, lots of things that, that people have done, but I've just
Lois:been so reassured by the fact that almost everybody has talked about
Lois:small ways to change, to stay, um, and, and that they're now enjoying
Lois:or they see more sustainability.
Rachel:there's so much in that.
Rachel:I think the sabbatical thing, that's a no brainer, isn't it?
Rachel:Because the amount of people that, well, like you said, it was very difficult
Rachel:to really think straight when you are just caught up in the throes of
Rachel:busy, busy clinical workload, you're basically just in survival mode.
Rachel:And the idea that you might have a even an hour to think, like if you've
Rachel:got an hour, you wanna go and do some exercise or just sleep or go get
Rachel:your haircut, or something like that.
Rachel:Not just sort of sit and think, what do I, what do I
Rachel:really, what do I really want?
Rachel:And I have never, ever heard of anyone who did a sabbatical or took
Rachel:some prolonged unpaid leave that didn't get a bit of perspective about
Rachel:their job and what they really want once their brains are settled down.
Rachel:And once your nervous system settle down, and I think it takes
Rachel:a while for your nervous system to settle down so you can think well.
Rachel:I think it's always quite dangerous when people are in a state of burnout
Rachel:and they make career decisions because at that point you just wanna get like,
Rachel:that's it.
Rachel:Just wanna lose it all.
Rachel:And you, that is when you are very, very much in danger of throwing the baby out
Rachel:with the bath water because there will be bits of your job that actually you
Rachel:are really suited to and you can do.
Rachel:Um, but if you're in a position where you are just so exhausted because
Rachel:you've been running from your cortisol, from your chimp has been running,
Rachel:running the show for the last six months, whatever, then it's impossible.
Rachel:And what you said about, you know, disposable income plan, a sabbatical,
Rachel:even if you, even if there's no provision in your contract, you can
Rachel:save up, can't you, for six months, put a little bit of money aside
Rachel:every month and just say to your trust, I really, you know, I really
Rachel:need to go Now you can only ask.
Rachel:You can only ask, they might not pay you.
Rachel:But if you said like, I'll do it unpaid or whatever, you might, you
Rachel:might get what you're asking for.
Rachel:I was coaching someone once and um.
Rachel:She was wanting to go down on some sessions and she was really worried
Rachel:about ask, uh, asking about stuff, you know, well, they, they won't let me.
Rachel:I just know they won't let me.
Rachel:I said, well, if they don't let you, what's the option?
Rachel:She said, well, I'll probably leave and go somewhere else.
Rachel:I'm like, well, why don't you at least give them the chance to, to
Rachel:give them what, what you want, because otherwise you're gonna leave anyway.
Rachel:And that summer saw her, she was like, jumping around.
Rachel:She said, they gave it to me.
Rachel:I asked for the outrageous, and they just gave it to me because the,
Rachel:the other option was me leaving.
Rachel:And so that worked.
Rachel:Really?
Rachel:That worked really well.
Rachel:Have you found that people have gone and asked for stuff and
Rachel:surprisingly, they, they've got it.
Lois:Yes.
Lois:So this, in the long-term feedback, that's a common theme that people
Lois:say, I went and had that discussion.
Lois:Um, and quite often I can hear, so we, we uh, uh, for quite, um, quite
Lois:a few sections of the, the workshop, we'll pair people up to go and have,
Lois:um, coaching discussions and we use really simple coaching frameworks.
Lois:So that's the sort of takeaway from the day as well.
Lois:If people aren't familiar with those and at the end of these, I can
Lois:sometimes hear people going, right.
Lois:Okay, so I'm going to, I'm going to email you on Wednesday and make
Lois:sure you've had that discussion.
Lois:So I know that there's, that, that people are, are making
Lois:really, really determined, um, decisions to get going on this.
Lois:And I'm finding that actually people, I think what makes a difference
Lois:that when they go back and have that discussion is that it's been,
Lois:their situation has been normalized.
Lois:In the balm
Lois:um, that they understand it's not me.
Lois:I'm, I'm not deficient.
Lois:This is just a normal part of development through my career.
Lois:It's just that the system isn't properly set up for that yet.
Lois:So I think it makes them, it, it allows them to go into it
Lois:rather than on the back foot.
Lois:And I'm so sorry to be asking, and I'm probably, I can understand
Lois:why this might not work very well, going in with a Okay.
Lois:I'm a valuable resource.
Lois:Um, and, uh, my, my trust will, will want to flex in some way.
Lois:If the other option is that they might lose me and not going in as a
Lois:threat, but recognizing their value and recognizing that what they're asking
Lois:for is very reasonable, actually.
Rachel:And let's just stop.
Rachel:I can hear some banging.
Rachel:So try not to touch the table where your microphone is.
Rachel:It's, sorry.
Rachel:and I think there's another mindset shift that's needed
Rachel:for these conversations that people are go into as well.
Rachel:It's actually knowing why you're asking for it, and getting
Rachel:really, really clear on your why.
Rachel:Because if you know that the why you're asking for this is for the good,
Rachel:obviously the good of you, but long term it's for the good of the department and
Rachel:the patients as well because they might lose you or you think you'll burn out.
Rachel:If you carry on working like that, then you've got, you can then tolerate.
Rachel:The pushback that you, that you might get a little bit better and
Rachel:the, the grumbling and, and the whinging and the, you know, I've
Rachel:been talking a lot about saying no and, and dealing with pushback.
Rachel:And I think people get very discouraged when they go and have
Rachel:maybe their initial job planning conversation about around this.
Rachel:And they might get an initial negative reaction from, from the person because,
Rachel:well, I imagine if you had a full-time consultant and you were struggling
Rachel:to cover your department anyway, and they came and said, actually, I
Rachel:need to do this otherwise, you know, I'm not sure I can last very long.
Rachel:Of course your first reaction's gonna be, oh, well I'm
Rachel:not sure we can do that.
Rachel:I mean, that's just like human nature.
Rachel:It doesn't mean that that person was wrong to ask.
Rachel:It's just you thinking shit, what's gonna happen to my
Rachel:department if that happens.
Rachel:But on reflection, you'll probably think, okay, actually they've
Rachel:got a point, maybe we can do it.
Rachel:So sort of encouraging people to, to stand their ground and be empathetic
Rachel:and, you know, share, I read something about, you know, the, the, the.
Rachel:It was from a, there's a book by an FBI negotiator, actually, it's really good.
Rachel:It's called, never Split the Difference, but he was saying, you actually say
Rachel:stuff out in the first, you know, you actually literally get out all their
Rachel:objections before they can say it.
Rachel:So you might go and say, I know this is gonna sound really difficult.
Rachel:And you're probably gonna be thinking, gosh, they're
Rachel:just trying to cherry pick.
Rachel:They're, you know, they're, this department is short start
Rachel:enough without them going off.
Rachel:And you're probably gonna think, oh, for goodness sake, why should I do this?
Rachel:However, I am just gonna ask because this is why I need it.
Rachel:So you've already said their objections.
Rachel:And often what then happens is in FBI negotiations, I'm not sure if this will
Rachel:happen in job planning, but the person will then go, oh no, don't, don't worry.
Rachel:I don't think you're cherry picking.
Rachel:I don't think this.
Rachel:And they'll try and then reassure you.
Rachel:It's a really weird psychological thing, but we don't wanna be accused
Rachel:of stuff like cherrypicking, like stuff of not pulling our weight,
Rachel:like stuff dumping on colleagues.
Rachel:We're so scared of that.
Rachel:But.
Rachel:Everything I've learned about career development is that cherry picking
Rachel:is 100% the way that you can develop a sustainable, brilliant career.
Rachel:Because cherry picking to me is choosing to work in your zone of
Rachel:genius rather than do the stuff that you are not particularly good at
Rachel:and you probably don't like doing.
Rachel:What would you say to people that were really worried about
Rachel:this cherry picking thing?
Rachel:'cause on one side, you know, nobody wants to, there are some
Rachel:tasks in medicine that we, we all know what they are, right?
Rachel:That nobody wants to do and you just gotta take your turn in doing them.
Rachel:But that's not the majority of the job, the majority of the job.
Rachel:Some people love like research, like recess, like you are talking about
Rachel:you love, like dealing with the more sort of chronic elderly patients.
Rachel:I hate audit.
Rachel:Some people love audit and quality improvement, you know?
Rachel:So there always will be someone that likes doing that thing.
Rachel:So I actually think.
Rachel:The answer to the cherry picking thing is, yeah, totally.
Rachel:I'm cherry picking 'cause that is the way that I can stay working here
Rachel:and you'll get the best of me now.
Rachel:I dunno what you'd be advising people on that, on that point.
Lois:This is something that comes up when we, um, right at
Lois:the beginning of the pit stock.
Lois:We'll.
Lois:Contract together for how we're going to make the best use of the space.
Lois:And one of the things that I'll contract for is not, if I see that
Lois:we're getting suck, sucked into sinkhole as I call them, things that
Lois:will be a really rich ground for a good old whinge fest about how terrible.
Lois:So the, the predictable ones are things like parking and anything to
Lois:do with, you know, what's the, you know, the non-availability of, of PA
Lois:support, um, all that sort of stuff.
Lois:Pensions is another sinkhole.
Lois:And another sinkhole is about whinging, about, um, the generation below us.
Lois:Um, and actually I'll say, okay, I'm going to, I don't think our
Lois:time is best served if we start plunging down one of these sinkhole.
Lois:'cause we could stay there all day and actually enjoy it in the moment.
Lois:'cause there's something delicious about having a whinge.
Lois:But, um, uh, uh, so I'll say I will pull us out, however, let's just
Lois:think for a moment about what we might learn from the generation below us.
Lois:Because the generation below us have got a very different
Lois:mindset about their careers.
Lois:Now, when we're, a lot of us are sort of pre modernizing medical careers
Lois:and then the early part of modernizing medical careers where we lost a lot
Lois:of agency, we, we became quite passive apart from choosing a specialty.
Lois:And then we're just in a sausage factory going through.
Lois:And actually what, what we're seeing now as a behavior of the, the
Lois:younger generation coming through is that they are pushing back
Lois:against the very highly structured, pretty rigid career framework.
Lois:And they're saying, no, we'll loop out.
Lois:We are looping out.
Lois:Um, so the vast majority of foundation doctors now will loop out and
Lois:take an F3 even an
Lois:F4 sometimes
Lois:an F5 year before
Lois:saying, okay, I'll come back.
Lois:So I think that they've got a much more healthy.
Lois:In some ways relationship with their career.
Lois:I think that they're more tuned in too, as, as we see outside
Lois:the NHS much more, um, uh, people taking control of their careers
Lois:and saying, I'm going to go to this organization and get this experience
Lois:and then I'm going to come away.
Lois:So the average amount of time that a new graduate outside of medicine will spend
Lois:in an, in an organization is 18 months.
Lois:Whereas it used to be that you would, you would, um, get a contract with
Lois:somebody and you'd probably stay there and go up through the organization.
Lois:So people are a lot more mobile, um, and feeling, I think a lot more sense
Lois:of autonomy in choosing how they're going to engage with their career.
Lois:And it's very easy for people of my generation to then think, oh.
Lois:That's so annoying.
Lois:You know, we are, we are left carrying all the responsibility,
Lois:doing all the work.
Lois:And actually what we need to do is turn that over.
Lois:I just think, what can we learn from them?
Lois:How can we become a little bit more autonomous?
Lois:And recognizing that sometimes we can find ourselves and I'm, I'm, you know,
Lois:I, I absolutely would put myself in this category where I was a few years
Lois:ago in a state of learned helplessness.
Lois:Um, and we need to take back some control.
Rachel:a hundred percent agree.
Rachel:There are things we can't do anything about parking being one.
Rachel:Then it's like, okay, if parking's really, really getting you go, if
Rachel:it's something you can't get over, then your choice is to leave and go
Rachel:and work somewhere else, or maybe hire a parking space just outside
Rachel:the hospital from someone's drive.
Rachel:I, I don't know.
Rachel:There's got to be solutions to it.
Rachel:But this, these think holes in these learn helplessness.
Rachel:Absolutely.
Rachel:That's what I find really stops people changing and that's when you sort of
Rachel:know people don't really wanna change.
Rachel:'cause sometimes people are really, I won't say ha, they're not happy being
Rachel:stuck in the victim, but it feels more comfortable, doesn't it then, than
Rachel:taking that leap and, and asking for the outrageous or doing some extra training
Rachel:to do something different or whatever.
Rachel:What, what have you found helps people with that mindset shift
Rachel:from sort of victim to, okay, I can actually do something about this.
Lois:That's a really great question.
Lois:And I'm not sure that you, you can, you can try and help people to see
Lois:that that's what they're doing, but that can be quite difficult actually.
Lois:I think a lot of people who choose to
Lois:come on the workshop, Are more proactive
Lois:perhaps, anyway, and prepared to, to think creatively.
Lois:Um, the drama triangle, of course, has got a, you are referring there
Lois:to the drama triangle, I think, with the sort of being in victim mode
Lois:and the, the NHS or your, your, um, divisional department being, being the
Lois:persecutor, um, and perhaps hoping that somebody's going to come and rescue you.
Lois:And of course they don't.
Lois:Um, but there's a, there's a positive version of the drama triangle, which I'm
Lois:sure you are familiar with, where the victim turns into, uh, what do they turn
Lois:into that the, the persecutor turns into the challenger, I think, don't they?
Lois:The, the, the rescuer turns into a coach.
Rachel:Well, we teach, we teach, we teach this as part five Shape
Rachel:School toolkit, and we have the, the persecuted turns into a
Rachel:challenger or a catalyst, someone who, you know, makes things happen.
Rachel:The rescuer, yeah.
Rachel:Turns into a cage.
Rachel:The victim turns into an activator.
Rachel:They can actually solve their own problems, get stuff done.
Rachel:They hold the resources that they need.
Rachel:They, they might need some support.
Rachel:They might need some support
Rachel:getting a crew around them.
Rachel:They might need some coaching to think things through, but
Rachel:they've got all the resources.
Rachel:And, and let's face it, like the people you are working
Rachel:with, Lois, they're intelligent
Rachel:people.
Rachel:They know what to do, they're
Rachel:probably supporting other people in exactly the same way, you know, to solve
Rachel:their own problems and stuff like that.
Rachel:But yeah, we, you mentioned earlier that we are not
Rachel:really very au fait with, with
Rachel:coaching and I'm, I'm always so surprised 'cause
Rachel:coaching changed my life.
Rachel:Having coaching and learning how to be a coach.
Rachel:And I'm very, very surprised by the amount of doctors that get the end of
Rachel:their careers, never having had any coaching or learn even how to take
Rachel:a coaching approach, because this is another session we do is like, how not
Rachel:to, how to not be a hero or how to lead without rescuing, which is brilliant
Rachel:for educators and trainers because we talk about, you know, what's in your
Rachel:control and what's not, and where are you rescuing All your trainees, who
Rachel:again, are very intelligent people because they've got through medical
Rachel:school, yet we treat them like children and you know, they act like children
Rachel:and we rescue them all the time.
Rachel:Anyway, I go off on a tangent, but we go back to the, um, drama triangle.
Rachel:It's so easy to get into victim, particularly when it it comes to career.
Rachel:And um, there's another model called the ladder of accountability, which I
Rachel:love, which helps you get outta victim.
Rachel:And the very first step is just acknowledging reality.
Rachel:And it sounds like to me, the people that come on your,
Rachel:your day, they might not have got very much further apart
Rachel:from acknowledging reality.
Rachel:And then I think the next step is acknowledging my own part in
Rachel:that and then recognizing what you want to, what you want to change.
Rachel:And then you, you can go up to like all the way up to like creating the change
Rachel:you want and all that, but just the acknowledging stuff is, is, is better.
Rachel:You are, you are at a higher level in terms of consciousness than being
Rachel:below the, I I always think of it as a line, you know, you're, you're
Rachel:conscious and w or your unconscious.
Rachel:And I always talk about the book called The 15 Commitments of the
Rachel:Conscious Leader, which is just the most brilliant leadership book.
Rachel:When you're below the line, you are in victim, everything's happening
Rachel:to you, you're a bit unaware of your thoughts and emotions, whatever.
Rachel:And most of us are below the line that comes to career feeling like a victim.
Rachel:And the only thing you need to do to get above the line, the first
Rachel:set is to acknowledge reality.
Lois:yes.
Lois:We talk about that a huge amount and one of the, uh, tools we use, um, and
Lois:I give people that almost a script to use this with their, with their paired
Lois:person for this coaching exercise is the really well known grow model.
Lois:Um, which is most people listening I'm sure will be familiar with it.
Lois:Um, but I encourage people to absolutely focus on the r.
Lois:Because that's exactly where you need to really delve down, slow down,
Lois:deep dive into what's the reality.
Lois:So r is for reality.
Lois:So you've got G goal, R, reality, O options, and W will and way forward.
Lois:And it's the R of reality.
Lois:What's really going on here?
Lois:What's really going on?
Lois:And if you can spend time in that bringing, as you say, stuff up into
Lois:consciousness about what's actually going on here, um, that's, that's
Lois:where you are going to find, that's where that's, that's where you
Lois:are going to be able to generate options, um, and, and take action.
Lois:I think you, um, have, have referenced, um, a book that I read
Lois:recently in the last, just a couple of times actually during the podcast.
Lois:Um, you talked about the Zone of Genius.
Lois:Um, and I, I'm wondering whether you were talking about Gay Hendricks
Rachel:Yes.
Rachel:The big, the big leap.
Rachel:Well, there, there's a couple of people that talk about Z of genius,
Rachel:but he, he is, he is one of them.
Rachel:And yeah, that's an interesting book, isn't it?
Rachel:What have you taken from that book?
Lois:What I've taken from that book is that I recognize patterns in myself of
Lois:what he calls upper limiting yourself.
Lois:And that certainly we know as humans that to change is
Lois:often very anxiety provoking.
Lois:Um, and it's interesting to notice those patterns in how you may be limiting
Lois:yourself and keeping yourself safe.
Lois:Um, and you talked earlier around people staying in something
Lois:even though they're unhappy.
Lois:Um, and I think a lot of that is, a lot of that happens because
Lois:we are, we're anxious about.
Lois:Change and what that might mean.
Lois:What happens if I change and ask for something different in my job
Lois:plan and then I still struggle?
Lois:What would that mean?
Lois:Or what happens if I step away from this particular role
Lois:and then I really miss it?
Lois:Oh, I better stay safe and better stay in it.
Lois:So recognizing, and again, acknowledging it's about acknowledging the reality,
Lois:but what the natural history of people that that stay and avoid change is
Lois:that at some point you will reach a crisis point, and that's where
Lois:you get into that binary decision.
Lois:I can't stay, so I'm going to have to go and this is what we're trying to avoid.
Rachel:Yeah, because I think most of us avoid change when we go.
Rachel:What if.
Rachel:What if I miss it?
Rachel:What if, what if?
Rachel:But we don't say what.
Rachel:If not, what if I don't miss it or what if I don't change?
Rachel:Because, as you said, we fear the change.
Rachel:But what we should be fearing is staying the same.
Rachel:That's often much, much riskier than the change, but it's more comfortable.
Rachel:You can be much more passive.
Rachel:You can stay in victim.
Rachel:You don't actually have to do anything.
Rachel:Career change takes quite a lot of effort.
Rachel:It it, it does.
Rachel:It's a hundred percent worth it.
Rachel:But that's why I think people really, really need support along the way.
Rachel:And traditionally we've had no career support in, in medicine, have we?
Lois:No, no.
Lois:There's very, very little, even, even at the junior stages, there's,
Lois:there's very little, um, in terms of career support, I think where, where
Lois:we have made improvements is thinking about that transition from higher
Lois:specialist training.
Lois:Into consultant
Lois:or the transition from, um, a GP trainee into substantive gp.
Lois:But, uh, beyond that for, for people who've chosen to step off
Lois:the training pathway, um, and, and, um, take a, take a role as a, a
Lois:locally employed doctor, um, there's, there's very, very little and very
Lois:little acknowledgement that the, the landscape's changing all around you.
Lois:If you've been in post even 10 years, um, doing the same
Lois:role, you are not doing the same job as you were doing before.
Lois:Stuff's been changing around you, and there's little acknowledgement
Lois:of how you manage that.
Rachel:Yeah.
Rachel:And I think career development, career crafting is something
Rachel:that we really need to take the initiative on ourselves.
Rachel:'cause like no one else is gonna come to you and go, right,
Rachel:how do we develop your career?
Rachel:They just really, they wanna keep you, they wanna keep you there.
Rachel:They wanna keep you happy, but.
Rachel:Often don't realize actually developing your career so you can
Rachel:work in your, your zoner genius that which you love and you're good at is
Rachel:the best way of keeping you anyway.
Rachel:But often we don't have the skills.
Rachel:And I, I think sometimes in the NHS there can be sort of these sort of
Rachel:coaching, mentoring schemes set up, which are, which are great, but often
Rachel:the people who are mentors might not have coaching training or they
Rachel:certainly don't have career change coaching training or, or support.
Rachel:And so if you are someone that is wanting to do a career shift, 'cause
Rachel:I, I hate saying career change 'cause it's, I think that scares people.
Rachel:'cause a lot of people don't go in wanting to leave, do they?
Rachel:Like you said, they just want something to change something so that they can
Rachel:survive and, and actually thrive.
Rachel:So it's really important to look, look for someone.
Rachel:To talk to that actually
Rachel:has a bit of experience in this and c can ask you the right questions
Rachel:or doesn't have an ter motive of trying to, trying to, trying to
Rachel:keep you, which can sometimes happen as well when you did your masters,
Rachel:just, just, I realize we're nearly very, nearly out of time.
Rachel:We've got a couple more questions then I'm gonna ask you what your
Rachel:three tops tips are when you did your masters in career, in career change.
Rachel:What was it?
Rachel:Okay, I'll start that.
Rachel:So when you did your masters' in medical career management, what did
Rachel:you take away as like the top three things one could do with oneself?
Rachel:I, I'm thinking now of actually people that may be listening to this and
Rachel:they're earlier on in their careers.
Rachel:What, what, from your masters or from your own experience, what do you wish
Rachel:you'd done like when you were 30 in order to like be able to sort of craft
Rachel:this amazing career for yourself?
Lois:so you won't want to keep this bit because the, the masters,
Lois:as you might imagine, was probably not terribly practically useful.
Lois:It gave me a lot of sort of.
Lois:Background and sort of the, you know, the academic background of, of, of, um,
Lois:career theory and that sort of thing.
Lois:But actually when it comes to actually practically helping
Lois:people, training as a coach was far, far better, far more useful.
Lois:So, yeah.
Lois:Yes.
Lois:So, um, I was, I was then, and I was then worried about using
Lois:my top three tips and then you might ask me it again, so,
Rachel:Okay.
Rachel:Right.
Rachel:So Mark, we'll cut this bit out so I, I won't ask about
Rachel:medical career management.
Rachel:Let me just ask you from your, yeah, let's start from, I'll say
Rachel:from, we're nearly out of time.
Rachel:Okay.
Rachel:Les, we are nearly out of time.
Rachel:But if you could give some advice to your earlier self, say your 30-year-old
Rachel:self to craft your career right from the get go, what would it be?
Lois:I think I would tell myself to, to, I'm gonna start that again.
Lois:I'm.
Lois:I think I would, um, tell myself that it's vitally important to
Lois:build in time to actually be proactive about planning my career.
Lois:I think I expected the system to provide that framework for me and continue
Lois:to provide that framework for me.
Lois:And what I've learned over time is that there's a real need for proactivity here
Lois:because the system hasn't caught up with what we really need now with our longer
Lois:careers and with the fact that the pace of change, both in terms of technology
Lois:but also knowledge, clinical knowledge, is so rapid now that we have to take a
Lois:different approach to our careers and.
Lois:Because the system hasn't caught up with that yet.
Lois:There's a real need for individuals to be proactive here.
Lois:So I would encourage myself to be making regular, sort of stops zooming
Lois:out, thinking, what do I need?
Lois:What do I need for the next stage?
Lois:I would also be encouraging myself that this is normal, that this
Lois:doesn't mark me out as somebody who is in need of special attention
Lois:or can't cope in the system.
Lois:This is about keeping fresh, keeping, um, making sure that what
Lois:I am, what my, where, where, where my strengths lie, um, is, is what
Lois:I'm actually using in my work.
Lois:So I would say focus on strengths.
Lois:Um, I think that's really, really important.
Lois:And as you get older, you certainly have a better self knowledge,
Lois:don't you, of, of, of where your strengths lie, um, and of what you
Lois:really enjoy, um, in a workplace.
Lois:Um.
Lois:And I would also
Lois:say to myself, get good earlier.
Lois:I didn't, didn't do this for many years.
Lois:Get good at spotting your limiting beliefs because I
Lois:have been so limited by that.
Lois:That's internal narrative.
Lois:Um, and it's only trying to keep me safe.
Lois:Um, but getting good at spotting limiting beliefs, I
Lois:think is, is really vital too.
Rachel:So if you,
Rachel:let me start that bit again.
Rachel:Um, yeah, that sounds really important.
Rachel:I think strengths is really important.
Rachel:I didn't realize how important till recently when I've actually done a
Rachel:strength survey and looked back and gone, ah, I'm now doing stuff that is
Rachel:really in my, in my top five strengths.
Rachel:Whereas I wasn't before.
Rachel:And when I was feeling really disillusioned, I kept
Rachel:thinking, what's wrong with me?
Rachel:Why am I not enjoying this bit of the job?
Rachel:But everyone else seemed to, and then I'm like, okay.
Rachel:Oh gosh, my top strength, even before I started podcasting.
Rachel:Was like sharing ideas and collecting ideas.
Rachel:I'm like, oh, now I'm doing something that actually places my strength.
Rachel:I'm so much happier.
Rachel:You can do a free strength survey by, I think you, if you Google VIA Survey
Rachel:of character strength, that's Martin Seligman's, um, strength survey.
Rachel:That's, that's totally free.
Rachel:You can also do strength surveys with,
Rachel:um, there's Gallup, there's
Rachel:lots of different ones.
Rachel:And having a coaching debrief on that is really, really helpful.
Rachel:If anybody wants that, get in touch with us.
Rachel:'cause we've got
Rachel:somebody, um, in, Wild Monday that,
Rachel:that can do that.
Rachel:Lois, what
Rachel:three top tips have you got?
Rachel:Of everything that we talked about today, what would your three, we
Rachel:always ask our guess this, what would your three top tips be?
Lois:Okay, number one, then I would say take time and space.
Lois:To think that's extraordinarily difficult for busy doctors who like
Lois:to be doing all the time can be really difficult to access that time and space.
Lois:Just both from clearing a space in your diary, but also because
Lois:it can be uncomfortable to stop and think and take stock.
Lois:So we'll find all sorts of reasons why we can't do it.
Lois:So really creating some space to think about what's going on,
Lois:what's your current reality, and then thinking forward for the next
Lois:chapter of your life and career.
Lois:The second thing, um, I would say is think about the people that you're
Lois:surrounding yourself with because at a time when you are thinking about
Lois:potentially making some changes or reflecting, uh, you want to be with
Lois:people who are wanting to take.
Lois:Positive action, who are wanting to, um, think positively and creatively.
Lois:Uh, you want to stay away from whinging and, um, and, and a and a,
Lois:a culture of learned helplessness that has such an impact on, on
Lois:the way we think the people that we're surrounding ourselves with.
Lois:So think about the people who are surrounding you both at work and
Lois:home, and maybe import one or two people into your network, um, to try
Lois:and catalyze things a little bit.
Lois:And then the third thing I would say is, and I haven't mentioned
Lois:this book, which I, I can't believe say because it's one of my absolute
Lois:favorite books, and really was, um, was, was so important when I started
Lois:to think about this, was reading this book called The hundred Year Life,
Lois:uh, by Gratton and Scott,
Lois:who are a psychologist and an economist.
Lois:Um, and they, they wrote this book really around,
Lois:um, how we need to change.
Lois:This isn't a book for medics, it's a book for the normal people.
Lois:Um, but it's, it's about how we need to change our approach from the standard,
Lois:um, three chunk life of chunk of education, chunk of work, chunk of
Lois:retirement, to a multi-stage life.
Lois:Because we can't expect that our education will, will see us through
Lois:the multiple decades that we're now going to have in our long lives.
Lois:Um, and that we can't retire when we thought we could retire before.
Lois:Um, because, uh, the, the, um, the system can't financially manage that.
Lois:And there's so much richness in that book.
Lois:Um, and they've also written another one on a similar sort of theme called The
Lois:New Long Life, which was also fantastic.
Lois:But what I would encourage people to think about from that book
Lois:is they talk about something called your intangible assets.
Lois:We tend to think of assets in terms of finances, um, and, you know,
Lois:property and that sort of thing.
Lois:But they talk about your intangible assets and they
Lois:divide them into three um, types.
Lois:The first one is your productive assets.
Lois:So that would be things like your skills and your knowledge, um, that
Lois:you use and need to do your job.
Lois:The second group of intangible assets are vitality assets, and those are
Lois:your wellbeing, your health, both physical and mental, but also your
Lois:social connections, your friendships, um, the depth of those and your
Lois:connections with your family.
Lois:And then the third set of intangible assets, which we don't tend to
Lois:talk about very much, um, are the transformational assets.
Lois:And these are absolutely key to a multi-stage career.
Lois:Transformational assets are things like your knowledge and understanding
Lois:of yourself, things like the Via strengths, um, survey would
Lois:be understanding your strengths through that would be a, a real good
Lois:investment in a transformational asset.
Lois:So looking in and understanding yourself, but also looking out
Lois:and thinking, so what could I do?
Lois:What other things might be available even in the trust that I'm working in?
Lois:Um, that might really play to my, my strengths and skills.
Lois:So I would encourage people as part of their reflection process to
Lois:think really carefully about their intangible asset balance, because
Lois:most of these are nontransferable.
Lois:You can't sell it and buy something else.
Lois:Your productive assets, your vitality assets, and your transformational
Lois:assets, and the system again, isn't set up to help you do this.
Lois:You have to do this as an individual.
Rachel:I love that I'm gonna get that book.
Rachel:Uh, for a long time I've just been thinking, you know what
Rachel:the, the key to a happy life.
Rachel:Self-awareness.
Rachel:Know yourself.
Rachel:Understand how you think, know what you like, know what you need, know
Rachel:how you interact with other people.
Rachel:Then.
Rachel:Bob's your uncle.
Rachel:Brilliant.
Rachel:Yeah, that's great.
Rachel:Uh, I've just looked up the title of the book.
Rachel:So it's the Arthur Brooks book that I'm talking about, that talks about
Rachel:the difference between, you know, being a young person, being a old one
Rachel:is called From Strength to Strength.
Rachel:Um, and the, the, the subtitle is, uh, finding Success Happiness and Deep
Rachel:Purpose in the Second Half of Life.
Rachel:And there's a very challenging chapter there on Worker Holism as
Rachel:well, which basically described every single doctor I ever knew and myself.
Rachel:So that was, that was quite challenging.
Rachel:Um, I, I love your top tips.
Rachel:Mine would be number one, ask for the outrageous.
Rachel:Like if you don't ask, you're not gonna get, and so many people just don't ask.
Rachel:Um, number two would be cherry pick.
Rachel:Totally cherry pick that I think is the key.
Rachel:Um, you could talk about working in his own genius and maybe if you
Rachel:describe to the person who's accused you of cherry picking, say, well,
Rachel:I don't really see it like that.
Rachel:I see it as working where I can give my highest contribution.
Rachel:And my third one is exactly
Rachel:like yours.
Rachel:Lois Get people
Rachel:around you that support you, that know you, that get it.
Rachel:That can be your cheerleaders.
Rachel:Now, I've talked about this on the podcast before.
Rachel:I think I did a, a quick tip called Beware your Kindest Colleagues.
Rachel:These probably shouldn't be your close colleagues at work because they've
Rachel:got a vested interest in having you.
Rachel:Staying and doing exactly the same because they probably
Rachel:won't like change either.
Rachel:And any change you make probably will impact on them.
Rachel:So they can't really be neutral.
Rachel:What you want is people outside, you know, your work that, that
Rachel:don't necessarily gain anything from you doing it or not doing it.
Rachel:They can be neutral but they know you and they love you.
Rachel:Um, and also get community, other people in the same boat so that you
Rachel:can not have a winge fest but so that you can actually learn from each
Rachel:other and, and support each other.
Rachel:That's
Rachel:really helpful.
Rachel:Lois Everything
Rachel:you've been talking about is ring so many bells for me.
Rachel:We're gonna have to get you back on the podcast 'cause there's more I want
Rachel:to ask you, but we're out of time.
Rachel:If people want to get hold of you, how could they get hold of you?
Rachel:Find you
Lois:So I have, um, an NHS uh, NHS net, uh, email
Lois:address.
Lois:So lois.brand@nhs.net
Lois:And I've got a website, which is not very exciting, but, um, that's
Lois:another way to get hold of me.
Lois:Lois Brand
Lois:coaching.
Rachel:Right.
Rachel:We'll put the links in the show notes and, um,
Rachel:yeah, Lois I'm just
Rachel:thinking of all, all, all sorts of things.
Rachel:If, if, if listeners would be interested, you know, in, in coming
Rachel:on a, you are not a frog pit stop day, maybe we could, you know,
Rachel:think about doing one of those.
Rachel:If we get enough people who reply maybe to one of our emails, just
Rachel:email hello at you or not a frog, let us know if we get enough people.
Rachel:We'll, we'll make it happen.
Lois:Fantastic.
Lois:We just need 12 people.
Lois:Um, and, uh, yeah, we can make it happen.
Rachel:12 people.
Rachel:If we get 12 people replying saying yes, um, I'd love to come on that.
Rachel:Hello, at you are not a frog.
Rachel:Tell us where you are so we know where we can sort of hold it in the country.
Rachel:And if you know a nice venue nearby, let us know as well.
Rachel:Um, so that would be wonderful.
Rachel:So get in touch.
Rachel:The other thing we will do for you is put a, um, a free
Rachel:download for you all about
Rachel:some key questions that you can ask yourself.
Rachel:Some key self-coaching questions you can ask yourself to get
Rachel:really clear about the issues.
Rachel:So often we would, Lois and I were talking about actually often facing
Rachel:reality is, is the first thing, but we don't know how to do that.
Rachel:So we'll put a download of that in the show notes
Rachel:for you.
Rachel:So Lois thank you
Rachel:so much for being here, being such a useful, useful conversation.
Rachel:Will will you come back?
Lois:That'd be great, Rachel.
Lois:I've had great fun.
Lois:Thanks.