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Episode 243: Implementing DEI: The Antidote to Toxic Workplace Culture [featuring Angela Howard]
Episode 24318th April 2026 • All Things Private Practice Podcast • Patrick Casale
00:00:00 00:34:22

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In this episode, Patrick Casale talks with Angela Howard, founder of Call for Culture and former head of People and Culture, about transforming workplace culture and leading substantive organizational change. Angela shares insights on building truly equitable, people-centered organizations and offers a much-needed reality check on performative vs. authentic DEI efforts.

Here are 3 key takeaways:

  1. True Culture Change Starts at the Top: Diagnose gaps within your organization. Often, leadership habits are the real barrier to progress, not the employees. Addressing leadership resistance is vital for sustainable transformation.
  2. Beware the Red Flags: Language like “we’re all family here” or “work hard, play hard” can signal toxic workplace dynamics. Evaluate if your organization values partnership over possessiveness and transparency over secrecy.
  3. Choose Collective Action over Empty Marketing: Conferences and gatherings should prioritize actionable conversations, equitable opportunities, and systemic impact—not just box-ticking or PR. Seek out spaces that foster real change, not just appearances.

More about Angela:

Angela R. Howard is a globally recognized equity-centered organizational culture and change strategist who speaks, writes, and advocates for the transformative power of work in driving social impact.

As the Founder of Call for Culture, a strategic advisory firm and community of practice, Angela helps organizations align, mobilize, and transform into humane, people-centered workplaces that create meaningful and lasting change.

A former executive leader and Head of People and Culture, Angela has firsthand experience navigating organizations through complex culture transformations. She has witnessed how the workplace often lags behind societal and generational shifts, and how unsustainable approaches to change can negatively impact both people and profit. Leveraging her expertise, Angela has guided organizations worldwide to build sustainable, adaptive, and responsive workplace cultures.

Angela holds an MA in Industrial/Organizational Psychology and lives in the Chicagoland area. Her team leads Call for Culture’s annual Culture Impact Lab conference. This event brings together culture changemakers to address challenges at the intersection of social impact and the workplace, fostering a vision for a more equitable, inclusive, and just future of work.

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Thanks to Our Sponsors: The Receptionist for iPad, Alma, & Portland, Maine, Summit 2026!

The Receptionist for iPad

Thanks to The Receptionist for iPad for sponsoring this episode.

The Receptionist for iPad is a HIPAA-ready digital check-in system that eliminates the need to walk back and forth from your office to the waiting room to see if your next appointment has arrived. Clients or patients can check in for their appointments, and you'll be immediately notified by text, email, or your preferred channel. Break free from interruptions and make the most of your time, because it is valuable. Start a free 14-day trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link to get your first month free if you decide to sign up.

Alma

Thanks to Alma for sponsoring this episode.

 Alma empowers you to confidently accept insurance backed by an all-in-one EHR that simplifies scheduling, documentation, and day-to-day practice operations. With a network of engaged providers and free CE courses, Alma makes it easy for you to build the practice of your dreams on your terms. Alma believes that when therapists get the support they need, mental healthcare gets better for everyone. Learn more at helloalma.com/ATPP.

Portland, Maine, Summit 2026

The 2026 Doubt Yourself Do It Anyway Summit is happening for the first time in the United States in beautiful Portland, Maine, on September 1st–3rd, 2026. Portland, Maine, is a beautiful coastal city in the Atlantic Ocean. There's a lot of history there, and it's a very funky, creative, safe, walkable, diverse, and progressive city. You will get 9 NBCC CEs. We have ASWB pending—we'll make an announcement when that's finalized—and have 13 prolific industry leaders. This summit has always been about showing that our skills are applicable in so many different ways, and to motivate you to think bigger, grow in this profession, take more risks, work through self-doubt, and really embrace the doubt-yourself-do-it-anyway mentality. Spots are limited. Reserve your spot here: empoweredescapes.com/portland-maine-summit

Doubt yourself. Do it anyway. See you in Maine.

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Mentioned in this episode:

Portland, Maine, Summit 2026

 The 2026 Doubt Yourself Do It Anyway Summit is happening for the first time in the United States in beautiful Portland, Maine, on September 1st–3rd, 2026. Portland, Maine, is a beautiful coastal city in the Atlantic Ocean. There's a lot of history there, and it's a very funky, creative, safe, walkable, diverse, and progressive city. You will get 9 NBCC CEs. We have ASWB pending—we'll make an announcement when that's finalized—and have 13 prolific industry leaders. This summit has always been about showing that our skills are applicable in so many different ways, and to motivate you to think bigger, grow in this profession, take more risks, work through self-doubt, and really embrace the doubt-yourself-do-it-anyway mentality. Spots are limited. Reserve your spot here: https://www.empoweredescapes.com/portland-maine-summit Doubt yourself. Do it anyway. See you in Maine.

Alma

Thanks to Alma for sponsoring this episode.  Alma empowers you to confidently accept insurance backed by an all-in-one EHR that simplifies scheduling, documentation, and day-to-day practice operations. With a network of engaged providers and free CE courses, Alma makes it easy for you to build the practice of your dreams on your terms. Alma believes that when therapists get the support they need, mental healthcare gets better for everyone. Learn more at https://helloalma.com/ATPP.

The Receptionist for iPad

 The Receptionist for iPad is a HIPAA-ready digital check-in system that eliminates the need to walk back and forth from your office to the waiting room to see if your next appointment has arrived. Clients or patients can check in for their appointments, and you'll be immediately notified by text, email, or your preferred channel. Break free from interruptions and make the most of your time, because it is valuable. Start a free 14-day trial of the Receptionist for iPad by going to https://thereceptionist.com/privatepractice. Make sure to start your trial with that link to get your first month free if you decide to sign up.

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