Are you struggling with breakdowns in communication and unclear who is responsible for what? An accountability chart could be the solution you need.

The next step when you’re feeling growing pains is to identify the core processes of the business. When you have functional accountability, your team can handle common things that crop up and they don’t need to be micromanaged. You actually empower your people to take action!

There will always be hand-offs between departments and by having a chart that describes each department’s core functions, there will be less likely for a breakdown in communication and fewer tasks “falling through the cracks.”

Resources:

Scalingcoach.com/pace-process-accountability-worksheet

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Scaling Up is the best-selling business growth book by Verne Harnish and our team of coaches. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading coach.

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