Are non-counseling duties taking over your job? If you’re spending more time on testing, paperwork, and hall duty than actually working with students, you’re not alone and it doesn’t have to be this way. In this episode, I dive into the reality of these overwhelming responsibilities and why they can lead to burnout and resentment. But don’t worry, I’m not just here to vent! I’m sharing practical ways to manage these tasks so you can get back to what you do best: supporting your students.
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Full show notes on website: https://counselorclique.com/episode160
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Hi, my friends. When I sat down to come up with another episode
Speaker:for you all, I thought back to the podcast survey that a lot of
Speaker:you all answered, and I was thinking, we need to talk about
Speaker:non counseling duties. So let's talk about how we navigate non
Speaker:counseling duties that just take up too much time, because it's a
Speaker:real thing. And depending on who your administrators are, what
Speaker:your team looks like, how many counselors are at your school,
Speaker:you might feel a little overwhelmed by those non
Speaker:counseling duties.
Speaker:And then, you know what? You might not be very happy in your
Speaker:job when you're doing more non counseling duties than direct
Speaker:hours with students. Isn't that always the case? We want those
Speaker:direct hours with students, because we want to feel like
Speaker:we're making an impact, and it often feels hard to make an
Speaker:impact when you're drowning under paperwork and your desk is
Speaker:an absolute mess because you have a lot of administrative
Speaker:type things to get to.
Speaker:Now when I say administrative, I don't mean like being an
Speaker:administrator, like an assistant principal at your school. I mean
Speaker:those tasks that just take up your day, eat at your time with
Speaker:things that feel a little pointless, like spreadsheets,
Speaker:checklists, to do lists, paperwork, credit checks on
Speaker:transcripts, emailing people, all of the other things that are
Speaker:not directly face time with students.
Speaker:Okay, first, I want to give you some examples of how I have
Speaker:dealt with these non counseling duties, like, what are the
Speaker:duties that I'm talking about here, and how did I really feel
Speaker:weighed down by them? Because you might be able to relate, and
Speaker:you might be able to pick out some of these same things, or
Speaker:maybe yours are a little bit different, but I kind of want
Speaker:you to pinpoint what those are for you. And then I want to talk
Speaker:about how to advocate for your time, especially to your
Speaker:administrators at your school. And then how to think about
Speaker:possibly outsourcing some of those non counseling tasks, or
Speaker:just at least considering what could be possible if you were
Speaker:able to outsource those or put them somewhere else so that you
Speaker:could get other things done.
Speaker:You got into this profession to make a difference in your
Speaker:students' lives, but you're spread thin by all of the things
Speaker:that keep getting added to your to do list. I can't create more
Speaker:hours in the day, but I can invite you into my counselor
Speaker:clique where you'll finally catch your breath. Come with me
Speaker:as we unpack creative ideas and effective strategies that'll
Speaker:help you be the counselor who leaves a lifelong impact on your
Speaker:students. I'm Lauren Tingle, your high school counseling hype
Speaker:girl, here to help you energize your school counseling program
Speaker:and remind you of how much you love your job.
Speaker:So let's talk about those non counseling duties. When I say
Speaker:that, what comes to my mind are things like testing, lunch duty
Speaker:or hallway duties, bus duties, and then those other
Speaker:administrative tasks or responsibilities. So let me give
Speaker:you an example of each of these, and where I have really felt
Speaker:stuck with each of these, and then I'll kind of tell you my
Speaker:problem solving process and how I worked through these things
Speaker:and what the result was.
Speaker:So I'm pretty sure I've told this story before, but it's been
Speaker:a while. I have very vivid memories of being in my first,
Speaker:second, maybe even third year of being a counselor at my school
Speaker:and being stuck with testing. I was the 10th grade counselor, at
Speaker:that time we were grade level counselors. We didn't roll with
Speaker:students. We did not divide by alphabet. We were strictly grade
Speaker:level counselors, because that's how many counselors we had at
Speaker:our school. Maybe some of you can relate to that. I was the
Speaker:10th grade counselor. And along with being the 10th grade
Speaker:counselor, came being in charge of the state testing that all
Speaker:10th graders took. It was one of those graduation exams that
Speaker:tested their English and Math basic skills, and they had to
Speaker:pass it in order to graduate from high school. They gave it
Speaker:to them in 10th grade, if they didn't pass it, they had a
Speaker:couple more tries to get their diploma.
Speaker:Okay, I was the one in charge of all of the testing for, I mean,
Speaker:how many students was that? Over 450. I mean, probably 480
Speaker:students. And I had the delight of organizing the test booklet,
Speaker:sharpening the pencils, putting them all in the correct baskets,
Speaker:training the teachers and making sure it all went well on the
Speaker:test day. That was not even all of it. I know, if you have had
Speaker:any part of testing, you know a lot goes into it, from filtering
Speaker:lists of students, taking out the students with
Speaker:accommodations, planning the accommodations for those
Speaker:students and who is going to give those tests, what you're
Speaker:going to do with all the other students who aren't testing. I
Speaker:mean, it feels like a big responsibility that they want to
Speaker:put on one person.
Speaker:At this point in time, our district was not on board with
Speaker:counselors not having testing. So what I'm saying is counselors
Speaker:had testing on their plates at this point, there was not a push
Speaker:to take this off counselors' plates as a non counseling duty
Speaker:yet. So I have these memories, terrible memories. Let's talk
Speaker:PTSD about these memories. Yes, I do. I would be sitting in a
Speaker:locked testing room, basically a room with a metal door, no
Speaker:windows, with all these baskets as I was trying to organize
Speaker:these tests. I would come in when it was still dark outside.
Speaker:I would leave for the day when it was still dark outside.
Speaker:I was exhausted. It felt so high pressure. I mean, all you hear
Speaker:is, you don't do this right, you mess up, you're going to jail. I
Speaker:mean, that's what I thought about when I was leaving work
Speaker:and when I was doing this. It was high stress, high stakes. It
Speaker:was tedious, it was boring. It was all those things.
Speaker:And I don't remember why, but either my principal called me
Speaker:into his office or I went in there. I think I was going into
Speaker:his office kind of after hours, asking for help, saying, Hey, I
Speaker:could just use some extra hands. Or, teachers are complaining
Speaker:about this. Can you get some of them on board with me? I don't
Speaker:know. I was just asking for something because I was doing
Speaker:something that I didn't want to do, and I was getting a lot of
Speaker:pushback, and I didn't feel like I had people on my team. And now
Speaker:I can rally people for something, but it's very hard to
Speaker:rally people to get excited about testing that no one wants
Speaker:to do. And it looked like I was, I mean, I was the one in charge
Speaker:of it, and so it looked like I was giving all these directions.
Speaker:I was the strict person about this, which really does go
Speaker:against everything in my personality. I don't care. I
Speaker:don't care about anything that much. It's hard to care about
Speaker:testing, which took me away from working with students.
Speaker:I remember feeling so absolutely defeated because when I went to
Speaker:talk to my principal, he just didn't hear me or see me. I
Speaker:remember turning around leaving his office and crying. I have
Speaker:only cried a handful of times in this job as a high school
Speaker:counselor, and this was one of those times I just knew that
Speaker:counting test booklets, sharpening pencils, writing
Speaker:procedures for teachers. It just wasn't my skill set. It wasn't a
Speaker:good use of my gifts. And now I am a big proponent for being a
Speaker:team player. I would never just not do something because I was a
Speaker:snowflake and I just didn't feel like it aligned with my gifts,
Speaker:like I am going to put my head down and I'm gonna work hard. I
Speaker:am not saying I could not do something hard. It was just this
Speaker:feeling of being misunderstood, knowing that this wasn't the
Speaker:role of a counselor, and feeling like I had no help and no
Speaker:support. I was on an island.
Speaker:And a lot of you feel that way right now, like what I just
Speaker:described is how you go to work every day. You feel like nobody
Speaker:hears you, nobody sees you, and you're doing things that are
Speaker:outside of your scope and outside of what your
Speaker:responsibility should be. I hope you know it can get better. This
Speaker:is not everywhere. It's not every school. It's not every
Speaker:administration. This was not my experience forever. It partially
Speaker:had to do with the principal, and when the principal shifted
Speaker:and the district initiative shifted, everyone started
Speaker:advocating for counselors a little bit more to have less of
Speaker:those non counseling duties.
Speaker:I will say I did during this season, put my head down and do
Speaker:what I was supposed to. And there was a push to have
Speaker:administrators come in and take that role of testing coordinator
Speaker:off of the counselors, but it was a slow grind. Let me tell
Speaker:you, like even though they put the title on an assistant
Speaker:principal, they didn't want to be trained. They didn't want to
Speaker:do it either. It was so hard, a real slow burn, to get that
Speaker:responsibility off of our counselors.
Speaker:Next, I remember a very specific time when my principal, who I
Speaker:loved so dearly, sat us down for a meeting. It was like our team
Speaker:meeting, and he was going to come to it. He was sort of
Speaker:coming to us as a mouthpiece for the teachers, but I also knew
Speaker:that he was a huge advocate for us as counselors, and he wanted
Speaker:to support us, but he basically sat us down and said, okay, the
Speaker:teachers want you to have duty in the hallways just like they
Speaker:have. They feel like it's unfair that you all are not doing that
Speaker:part of the job that they are doing, that they have to give
Speaker:out some of their planning time to do it. And he basically was
Speaker:like, tell me why you cannot do this. Like he knew in his heart
Speaker:that we shouldn't be doing it, but he was like, I need
Speaker:something to go back to them and tell them.
Speaker:So we laid it all out there. We said we are doing crisis
Speaker:management. If we're on duty in the hallway and we have to leave
Speaker:because there's a crying student, or there is an absolute
Speaker:emergency where there's a safety issue with a student, if you
Speaker:want us to leave that spot in the hallway that we are supposed
Speaker:to be manning and watching and checking passes, if we walk
Speaker:away, are you okay with that? Is that okay that you're not gonna
Speaker:have that person there? Because chances are we're gonna get tied
Speaker:over in a meeting, or we're gonna be in a crisis situation,
Speaker:or we're not going to be able to report to that spot. So if
Speaker:you're okay with that, then sure. And we said we have a very
Speaker:specialized skill set that not anyone could just jump in and
Speaker:handle that crisis situation with a student who is wanting to
Speaker:end their life. Okay, if you have another body who could
Speaker:stand in the hallway and check hall passes, that feels a little
Speaker:more generalized that I'm gonna say anyone could do.
Speaker:And then, as counselors, it feels like we just have to be
Speaker:available for walk ins. You know, we have people scheduling
Speaker:appointments, and that would be really hard to do, to block off
Speaker:a big chunk of time every single day to sit in the hallway when
Speaker:there are parents who want to come in and talk to us, or who
Speaker:are making appointments to come in and talk to us. It just felt
Speaker:silly to have to say to us that, yeah, you must be available to
Speaker:people who are walking in. You must be available for people to
Speaker:be able to make appointments with you, but then to say, Nope,
Speaker:you're actually going to use your time sitting in the hallway
Speaker:here.
Speaker:So we got out of that real quick. It was something that we
Speaker:had never had on our plate before. And then when it was
Speaker:brought to our principal to potentially put that on our
Speaker:plate, we came in with a PowerPoint ready to say why we
Speaker:couldn't do it and what we would be doing instead. And he went
Speaker:back and reported, and they backed down when they realized,
Speaker:yeah, I don't want to be the one having those conversations with
Speaker:students in case of emergency.
Speaker:So he, our principal, walked away from that and basically
Speaker:said, okay, then I want you to be visible when you can. I want
Speaker:teachers to see you in the hallways and to be talking with
Speaker:those students when you're not doing this duty position. I want
Speaker:you to be with students all the other times. Don't be the person
Speaker:who's sitting in their office just doing all the paperwork. I
Speaker:want you to get to do what we hired you to do, which, let me
Speaker:tell you, feels really good as a counselor, to have that kind of
Speaker:support. He basically was like, I want you to be doing the
Speaker:things that make your program a ramp worthy program. He said, I
Speaker:will cut these non counseling duties if I can have you working
Speaker:on board, everybody on board to have a program that really
Speaker:serves students that we can be proud of.
Speaker:And I think it's inevitable that in high school, you're going to
Speaker:have a lot of those administrative duties, more so
Speaker:than elementary and middle. Now, that's a generalized assumption.
Speaker:My only experience in elementary and middle is in my internships.
Speaker:I have never had a full time job in either of those. But my
Speaker:perception is that high school has a little bit more of your
Speaker:basic paperwork, your spreadsheets to manage, reports
Speaker:to fill out and submit, letters of recommendation to write, 504s
Speaker:to manage, write, print, schedule, disseminate. You can
Speaker:keep that list going, I'm sure. I've never been in one of those
Speaker:other level roles, but I'm pretty confident that high
Speaker:school counseling does have a lot of this.
Speaker:So let's first accept that like that's gonna come with the
Speaker:territory. But let's also be proud that we get to work with
Speaker:the coolest students. I know I'm a little biased here. I won't be
Speaker:too braggy that high school counseling is the absolute best.
Speaker:But if you're listening to this, chances are you probably think
Speaker:this is true too. I would gladly take a few of those type of non
Speaker:counseling duties, the administrative paperwork type
Speaker:stuff, if it meant that in exchange I got to keep working
Speaker:with teenagers. I think it's a small trade off that I'm willing
Speaker:to take.
Speaker:Okay, so how do we advocate for our time as a counselor with
Speaker:administration? It could totally depend on where your
Speaker:administration is coming from, what the culture at your school
Speaker:is like, but I think if you are going to have the opportunity to
Speaker:get a new principal or any new administrators, this is your
Speaker:shot. I don't want you to miss it. You only get one shot. Okay?
Speaker:You have a new principal, you have a new administrator. Use
Speaker:the beginning of the year presentation that I have in my
Speaker:TPT store and offer to do that in front of your principal or
Speaker:your administrators in some sort of team meeting. If they can
Speaker:hear about what you do and what your role is, everybody's gonna
Speaker:be clearer up front.
Speaker:I also like to think about sharing my calendar with these
Speaker:people, these important stakeholders, and you know this
Speaker:means that you actually have to use your calendar. You can't
Speaker:just share a blank calendar with them. But when you have that
Speaker:sort of transparency with your stakeholders, and I'm talking
Speaker:the people that you're working closely with, those
Speaker:administrators, maybe department heads, I don't know who needs to
Speaker:see it. You could have a different one for the public
Speaker:that's public facing, and a different one for administrators
Speaker:or your clerk in your office. But I found that the more
Speaker:transparent I was or the more outspoken I was about trying to
Speaker:be open about what I do, then the more I was able to dispel
Speaker:myths about what was actually going on behind the scenes. Of
Speaker:course, you cannot be sharing what you're talking about and
Speaker:who you're seeing, but I just found that by being as
Speaker:transparent as I could be within Re. Reason that people couldn't
Speaker:assume what I was doing was what they made up in their mind.
Speaker:And I totally understand being on the other side of this
Speaker:mentality, like I've been the person who assumes all the way
Speaker:down the storyline and make something up until I come up
Speaker:with what I think is rational in my head, because I don't have
Speaker:all the information at hand. And I would even say in my marriage,
Speaker:a phrase that we use a lot in our marriage, is believing the
Speaker:best. We try and believe the best in each other. And I think
Speaker:that that can be taken into the workplace too.
Speaker:Now I do know not everybody is going to do this job or their
Speaker:job in a school with complete integrity, some people are going
Speaker:to be difficult to work with, like, that is a real thing, and
Speaker:so that is hard to believe the best of those people. But I want
Speaker:to try and give people the benefit of the doubt. I want to
Speaker:hope that people are going to work with integrity and are
Speaker:going to say what they are doing behind the scenes. So hear me
Speaker:out. This is not a plea for toxic positivity. I know not
Speaker:everybody is going to be the best. I know that we cannot
Speaker:believe the best about everybody, but this is a mental
Speaker:shift. If you find yourself always thinking the worst about
Speaker:somebody's work ethic or what they're doing, if you haven't
Speaker:taken the time or energy to understand the bigger picture or
Speaker:understand what makes them tick and what kinds of things they
Speaker:like doing as a counselor, like if you're assuming the worst
Speaker:about your teammates or your administrators, I think doing
Speaker:some deep digging into your own thoughts and opinions about them
Speaker:and their work standard would be a good thing to consider.
Speaker:When I talked about sharing your calendar and using your
Speaker:calendar, if you found yourself saying, Well, I don't really use
Speaker:my calendar, and that is a struggle for you, that time
Speaker:management and calendar piece of your department and your role is
Speaker:a struggle, then I would encourage you to go back and
Speaker:listen to the episode I did just a couple weeks ago with my
Speaker:friend Casey Ranger. She had some great tips about time
Speaker:management and batching things and blocking off your schedule
Speaker:and getting things done. So I'll definitely link that in the show
Speaker:notes for you.
Speaker:The last strategy I want to mention about your non
Speaker:counseling tasks and how to just manage them make them a little
Speaker:bit more bearable, would be outsourcing them. Of course, we
Speaker:would like to outsource them out of our building, not even have
Speaker:to think about them, outsource them out of our brain, and not
Speaker:even have to bring them to the forefront. But I'm talking about
Speaker:using people in your building who are either offering to help
Speaker:or who could take on something else that is more aligned with
Speaker:what they're doing. And so think about some of the tasks that
Speaker:maybe you do that aren't directly student centered, or
Speaker:that take away from the time that you could be using with
Speaker:students directly. And then think about the people around
Speaker:you who you could help bring in to help support those things.
Speaker:So here's one big area that I felt like I could take off my
Speaker:plate if I could come up with somebody to help me. Some of
Speaker:those 504 duties. We know them. We love them. When I looked at
Speaker:my calendar and how I was spending my time, this took up a
Speaker:huge chunk of time, and it felt like parts of this were pretty
Speaker:repetitive, like emailing teachers, scheduling a meeting,
Speaker:confirming with parents, sending calendar invites. And so here is
Speaker:where I brought in my counseling clerk. We had a clerk or
Speaker:secretary who sat in our office, and you know, she could do a lot
Speaker:of tasks for us that were not counseling related, but
Speaker:supported us as counselors. Now, I had to be organized on my end
Speaker:to make this happen, and so when she was doing things like
Speaker:scheduling, she was having to look at my calendar, so I had to
Speaker:keep that up to date, and I had to put in every meeting that I
Speaker:had and every appointment that I had and when I was going off
Speaker:campus to train for something, in order for her to know when I
Speaker:was available to make that happen.
Speaker:This was a game changer for me. I just felt like I was doing a
Speaker:lot of behind the scenes communication, which I don't
Speaker:mind doing. I like to communicate, but it was just a
Speaker:lot, and it felt like something that someone else could do if I
Speaker:found the right person with the right skill set. And let me tell
Speaker:you, our clerk was the right person. She made it happen. It
Speaker:made those meetings so much more bearable, because when I was
Speaker:sitting down to actually concentrate on my 504
Speaker:responsibilities, do you know what it was? It was sitting down
Speaker:with the student, the parent and a teacher, where I was being the
Speaker:one who was running the meeting, talking, kind of doing
Speaker:counseling type things in a meeting type setting. All of the
Speaker:behind the scenes stuff was taken care of by someone else.
Speaker:Another thing that came to light when I looked at my calendar
Speaker:where I thought, hmm, maybe somebody else could help us with
Speaker:this, was having to constantly stop what we were doing as we
Speaker:were enrolling new students and going and giving them a tour.
Speaker:Now, I love walking around the school with new students and
Speaker:chit chatting and showing them around, but at the beginning of
Speaker:each semester, when you have lots of students waiting to
Speaker:enroll, and they are trying to get into class, it almost felt
Speaker:like a frivolous thing to walk them around the school. And I
Speaker:say that like if I put myself in the student's shoes, yes, that
Speaker:is very important. I would want to walk around and know where
Speaker:the auditorium was or where the cafeteria was or where the
Speaker:bathroom was. But is there somebody else in the school who
Speaker:could help with that.
Speaker:So we thought maybe we could have some students partner with
Speaker:us that feels like something that is not super private,
Speaker:doesn't violate any FERPA violations. We would have
Speaker:students come in and essentially be a peer leader or peer mentor,
Speaker:be a friend to a new student, and help connect them to clubs
Speaker:and the basic things that they might need to know around the
Speaker:school. It was really cool to watch those friendships blossom
Speaker:by equipping students to be leaders in the school and be
Speaker:welcoming faces, smiling faces to new students.
Speaker:So in the past, where I would have to sit down with a family,
Speaker:make a schedule, then take them and walk them all the way around
Speaker:the school, I could almost pass them off to a student. I'm
Speaker:helping equip a student to be a bolder, more confident leader in
Speaker:our school, and I'm helping these two students connect and
Speaker:make a peer relationship happen. Hence peer leaders were born. I
Speaker:have a whole episode on how to build out a program like this,
Speaker:and a TPT resource that has all the important pieces done for
Speaker:you. So I'll link those in the show notes as well. I think
Speaker:that's a very practical how to episode, if you're thinking,
Speaker:wow, I could equip some students in my school to do something
Speaker:like this for other new students.
Speaker:And then lastly, a place that I don't want you to miss in terms
Speaker:of outsourcing, would be taking on a counseling intern. If you
Speaker:have not taken on a high school counseling intern, yet, this may
Speaker:be the sign that you need to do so. Yes, it is real work to
Speaker:teach someone and to give them feedback and to have them kind
Speaker:of shadowing you and taking the reins on some things. However,
Speaker:there are so many benefits to furthering the profession
Speaker:through your influence as a supervisor to an intern. I talk
Speaker:all about this in episode 134, what I learned from supervising
Speaker:interns. It was not easy.
Speaker:I do just want to take a minute and highlight though, when
Speaker:you've got some good synergy going with you and an intern,
Speaker:you can multiply yourself. And I'm not saying put all the non
Speaker:counseling duties on them. That's definitely not the goal,
Speaker:but you can use them to multiply your direct counseling duties,
Speaker:because you're in it to make an impact with students, right? And
Speaker:so if you care about making those direct hours happen more
Speaker:for your caseload, with an intern, you can do more
Speaker:classroom lessons, more small groups, more individual
Speaker:counseling sessions.
Speaker:You also get the perspective of someone who's eager to learn
Speaker:right now, and then, you also have their connections to
Speaker:troubleshoot anything that you're going through with a
Speaker:student, with their professor, their peers and you. You get to
Speaker:be learning too. You get to continue being a student when
Speaker:you have an intern alongside you.
Speaker:So I want you to look for opportunities to take on more
Speaker:direct counseling hours so that you can make an impact on
Speaker:students just like you signed up to do. This doesn't mean all of
Speaker:your non counseling duties will disappear altogether, but if
Speaker:you're making small efforts to shift your own mentality around
Speaker:your transparency, around your calendar and your
Speaker:responsibilities, you may win over some of those big decision
Speaker:makers to get them to realize you are best serving students in
Speaker:the places where you are especially trained to serve
Speaker:students as a counselor, managing sensitive issues that
Speaker:not everyone in the school is equipped to do.
Speaker:If you're a new or aspiring high school counselor, I'd encourage
Speaker:you to bop over and grab the new counselor playlist that I put
Speaker:together for you. It's a list of curated podcast episodes that I
Speaker:think will be perfect for you as you're embarking on a new
Speaker:journey. I have that listed in the show notes for you. If you
Speaker:are a veteran and this episode was just refreshing for you, a
Speaker:breath of fresh air so that you can think through some of those
Speaker:tedious old tasks you do, and then envision a world that has
Speaker:less of them, I'm so glad you listened to this episode. I hope
Speaker:it serves you in some new ways. A great free resource for you
Speaker:would be those copy and paste advocacy email templates I have
Speaker:for you to send over to your administrators and to your staff
Speaker:that advocate for what you do. I challenge you to send them to
Speaker:your people and see what happens next. Go to
Speaker:counselorclique.com/challenge and you can get those email
Speaker:templates sent right to your email.
Speaker:Thanks for listening. I'll see you for another episode next
Speaker:week.
Speaker:Thanks for listening to today's episode of High School
Speaker:Counseling Conversations. All the links I talked about today
Speaker:can be found in the show notes and also at
Speaker:counselorclique.com/podcast. Be sure to hit follow wherever you
Speaker:listen to your podcast, so that you never miss a new episode.
Speaker:Connect with me over on Instagram. Feel free to send me
Speaker:a DM @counselorclique, that's C, L, I, Q, U, E. I'll see you next
Speaker:week.