Tiffani Bova, Global Growth and Innovation Evangelist at Salesforce,

Tiffani talks to Be Customer Led about the future of work and the impact on customer and employee experience.

In this episode, Tiffani and I get into:

• Best practices for 'return to work' and its impact on the future of work
• How innovation has been impacted, for the better, and what we need to change to innovate again in an optimal way
• What new skills should people be focused on to be successful over the next decade?\
• What companies should be doing now to shore up technical debt, and continue to engage their customers and deliver digital convenience
• Her book, GrowthIQ, its relevance today and what she might change about it in the future (including a new book!)

An amazing conversation with someone who is incredibly connected to so many businesses, sharing her expertise insights on the show.