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I am very excited to share a conversation with one of my clients today. Maddie Peschong is a fabulous brand photographer based in Sioux Falls, SD and has been a Dubsado user since 2017. She was using automated workflows in a very minimal way and recently hired me to update her proposals and fully streamline + automate her workflows in a Dubado VIP Implementation Day. 

Here are the highlights...

[00:43] About Maddie's business
[03:33] Her CRM experience prior to Dubsado
[05:42] Automation before working with Colie
[07:22] Creating high-end proposals for a high-end service
[09:31] Tweaking the system on her own
[13:17] Creating a workflow for each phase of your customer journey
[17:32] Using Dubsado in a totally new way
[20:43] Utilizing videos in Dubsado
[22:06] Gathering reviews + testimonials from clients
[24:04] Maddie's biggest fuck-up and what she learned from it
[29:09] Importance of pre-work for your VIP Day
[35:52] Maddie's overall experience working with me

Links

Colie's episode on Maddie's podcast - Taking it Personally (think of it as part 1 of this conversation)
Maddie's website
Maddie's Instagram

Show Notes
https://coliejames.com/003/

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ARE YOU READY TO CREATE CONSISTENT SYSTEMS IN YOUR BUSINESS?

Dubsado VIP Experience: This is a fully done-for-you offer for creative entrepreneurs and service providers, which includes full strategy and implementation to provide each and every one of your clients with an amazing + consistent experience.  https://coliejames.com/dubsado-vip-day

CRM Blueprint - Dubsado Implementation Course for Photographers: This is a done-with-you group program option, specifically for photographers.  Go through the course at your own pace, implement the strategy and templates provided, but have the ability to ask questions and get 1:1 guided help during the weekly Q&A calls. https://coliejames.com/crm-blueprint-dubsado