Restaurant Solutions for a Foundation of Great Guest Service with Darren Denington
In this episode of The Restaurant Prosperity Formula podcast, host David Scott Peters interviews Darren Denington, CFBE, founder of Service with Style. Darren founded Service with Style in 1998 to focus on helping companies across the country understand their guests through secret shopping. In this episode, David and Darren discuss the importance of systems for independent restaurants, why systems are the key to becoming a stronger restaurant owner, the importance of restaurant staff that is plugged into your culture, and how secret shopping helps restaurants improve service and maintain incredible standards for service. Listen in while David and Darren tell stories you will definitely relate to and share information you can use in your restaurant today.