In 2009-2010, when UX operations shifted from creative agencies to corporate spaces, hiring people with low UX maturity to run UX teams evolved into becoming normalized — to the extent that UX teams are now predominantly run by people with entry-level skill sets. How is this connected to UX maturity and how does it impact the same? This week, Dr. Darren shares several factoids and provides some recommendations to reverse and counter the fallout from today's "leadership gap."

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