Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. 

IN THIS EPISODE, DAN TALKS WITH LYNN ABOUT:

• Getting your customers to talk positively about your brand
• How to reach companies: try private channels first
• The W.I.S.E. strategy: Witty, Immersive, Shareable, Extraordinary
• The importance of rectifying a poor customer experience
• The massive power of experience