Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing.
IN THIS EPISODE, DAN TALKS WITH LYNN ABOUT:
- Getting your customers to talk positively about your brand
- How to reach companies: try private channels first
- The W.I.S.E. strategy: Witty, Immersive, Shareable, Extraordinary
- The importance of rectifying a poor customer experience
- The massive power of experience