In this solo episode of The One Small Change, Yvonne McCoy shares lessons learned during the first eight months of the year and how entrepreneurs can leverage the remaining months with renewed focus and impact. The discussion explored the importance of evolving clarity, building confidence through action, and consistently attracting the right clients. Listeners are guided on how to identify real challenges versus distractions, refine their messaging, and find repeatable, effective processes. Several points were raised, including practical exercises and reflective questions to help entrepreneurs make meaningful changes and cultivate sustainable business growth.
Chapters:
00:00 Focusing on clarity and growth
03:59 Focus on clarity and refinement
07:44 Building Confidence Through Action
12:28 Sharing humor through funny anecdotes
15:16 Finding the right marketing platform
19:27 Finding business growth strategies
22:06 Monthly workshops and personal changes
25:07 Gaining clients through goal setting
Quote from the Guest:
"Learning without application is just entertainment."
Links:
Welcome to The One Small Change, and as always, I am thrilled
Speaker:to embark on this journey of exploration and transformation with you.
Speaker:I'm your host, Yvonne McCoy, and I bring almost 30 years, maybe
Speaker:more, closer to 35 years now, of entrepreneurial
Speaker:experience, and I have a passion for discovering growth
Speaker:through the power of seemingly small change. So I want
Speaker:to thank you for joining me, and here's the thing.
Speaker:This week and next week, I'm going to be telling you
Speaker:some of the things that I learned and some of the things that
Speaker:were unexpected that I've discovered. And so what
Speaker:I want to talk about this week is what's happened in the
Speaker:first 8 months of this year. And I think it's really
Speaker:an important thing to do because right now I think we're all in that
Speaker:back-to-business energy. I mean, we're finishing out the summertime.
Speaker:If we have kids, they're getting ready for school. We're starting to say it's fall.
Speaker:You know, it's time to start cranking it up. So the question
Speaker:is, with 8 months behind us and 4 months left to go,
Speaker:what am I going to do next? What have I actually learned? And
Speaker:what's changed because I learned it? I mean, I heard a quote the other day
Speaker:that I just found really funny. It said,
Speaker:learning without application is just entertainment. So
Speaker:there are a couple of reasons I'm doing this. One is that I have had
Speaker:some fantastic guests, but I always have to— I always want to
Speaker:showcase them. And there's lots that I want to say and
Speaker:don't normally get the time to say it. So I'm going to take 2 episodes
Speaker:and do that too, because I think it's a really important thing
Speaker:to do right now. I want you to have
Speaker:back-to-business, business growth energy, but I don't want you to be
Speaker:back-to-busy. So I'm gonna talk about the
Speaker:3 things that I talk about, which is clarity,
Speaker:confidence, and consistent clients. And what have I learned in all of these
Speaker:things? So, you know, what I learned about
Speaker:clarity is that it's something that you don't figure
Speaker:out all at once, you get clearer as you go along, you refine,
Speaker:it's not a matter of adding to it, it's about being more
Speaker:in focus. You know, sometimes Clarity
Speaker:is recognizing what you subtract and what you
Speaker:keep, what deserves focus now. What a lot of people feel
Speaker:uncomfortable about is that just because you put
Speaker:something to the side doesn't mean you can never do it again. It just
Speaker:means that you're not going to put most of your energy on it right now,
Speaker:right? So, if, if a client came and you happen to
Speaker:have certain skills and they're not, you know, the
Speaker:main part of your business, you would still take them, but you're not
Speaker:gonna actively market to that one-off. Okay,
Speaker:that's the difference between clarity and taking the wrong
Speaker:clients. The other thing that I think that's really important is that
Speaker:we have to make sure that we're not, you know, working really hard on the
Speaker:wrong problem. And so, you know,
Speaker:one of the things that I've added this year that has added to the clarity
Speaker:is we've been doing surveys before each event,
Speaker:and we've gotten some interesting
Speaker:insights. One is that people say that, you know,
Speaker:they're struggling with visibility, but the real issue may not be
Speaker:visibility. It may be that they're not being
Speaker:recognized, and the reason that they're not being recognized is because of
Speaker:their message and that they're not building trust.
Speaker:Visibility is everywhere. You can be everywhere,
Speaker:but it doesn't mean that you're gonna be recognized. And
Speaker:here's the thing, visibility is a magnifier.
Speaker:If you have a clear message, it magnifies that so
Speaker:people know exactly what you stand for. If you have an
Speaker:unclear message, it magnifies
Speaker:confusion. And so that's why sometimes it's better to take things away
Speaker:so that you spend more time on the things that are right. and write
Speaker:for your right fit question, your right fit clients.
Speaker:So if 10 times more people saw
Speaker:your message today, would you have 10 times
Speaker:more right clients? Or would you be, or would they be
Speaker:10 times more confused? Right?
Speaker:So, you know, the story that I give all the time is the story
Speaker:about if you had to, you know, every time you put an
Speaker:idea out there, you have to put it out 12 times. So, if you've got
Speaker:5 ideas, you're putting it out there 60 times, right? So, how
Speaker:do I, as a client, how do I pick and choose what you're really
Speaker:trying to say to me, right? So,
Speaker:if you were to do 1 message
Speaker:and put it out 20 times, do you think you would get better
Speaker:results? So, that's something to kind of contemplate
Speaker:about why taking some things away. can actually be better
Speaker:for you. So, clarity evolves. It needs
Speaker:refinement. It doesn't necessarily need more
Speaker:information. The other thing is,
Speaker:too, is confidence. Now, you can be confident,
Speaker:and confidence also is not a static thing.
Speaker:Confidence also grows. And in order to become
Speaker:confident, at some point, you have to be uncomfortable.
Speaker:Right? There is no change without stepping out of your
Speaker:comfort zone. So in order to grow your
Speaker:confidence, you have to act. And so sometimes that's doing
Speaker:something that, that feels uncomfortable, doing
Speaker:something that feels wrong.
Speaker:So, you know, I will tell you one of the things
Speaker:I talked about working on the wrong problem. So one of the things that I
Speaker:see a lot of, myself included, is when we don't get the results that we
Speaker:want, We go, I'm going to work on my slide, I'm going to
Speaker:work on my, you know, my presentation, I'm going to work on my this,
Speaker:I'm going to work on my that, right, until I get it right.
Speaker:It doesn't matter if nobody shows up to your event.
Speaker:And I have to say, my coach said this to me, I don't know how
Speaker:many times, until I finally understood it. It's better
Speaker:for me to have people
Speaker:Come, have them do the survey so I get some insights,
Speaker:and then I can be more confident in what I'm presenting.
Speaker:And when I see the reaction to that, when I get
Speaker:validation, then I can become more confident
Speaker:that my message is correct. So you need that
Speaker:discomfort, right? I think the other part of
Speaker:discomfort is it's not necessarily a
Speaker:cowardly thing. You know, like, I'm afraid.
Speaker:It's— I think it's also, I want to do better. I want to do my
Speaker:best. I want to do the best for the people that are coming. And so
Speaker:that doesn't mean that confidence is uncertainty.
Speaker:Confidence is trusting yourself enough to decide, to act,
Speaker:to learn, and to adjust, right? I used to say to
Speaker:people, don't put yourself on a pedestal.
Speaker:Don't pretend that you know everything because you're only going to get knocked off.
Speaker:It's much better to be— to say, I don't know everything, but
Speaker:I'm willing to look for the answer if I don't know it. Right?
Speaker:And I think that's somebody you can trust. Somebody who acts like they know
Speaker:everything is somebody that either has
Speaker:a blind spot or really doesn't understand what's going on.
Speaker:One of the things that the survey said which was, I thought, really
Speaker:interesting, was 75% of the
Speaker:people that answered the survey said they wanted something to change in
Speaker:the next 90 days. And so that was the other reason I
Speaker:decided to do this podcast, because we've got more than 90 days,
Speaker:but by the time you hear this, by the time you decide what you
Speaker:want to change, then you'll have like 90 days before you hit the
Speaker:holidays. So The question that I
Speaker:want to ask you about confidence is,
Speaker:where are you waiting to feel confident before you act? And
Speaker:when taking action,
Speaker:you know, how is that going to actually help you build confidence?
Speaker:Because you need action to build confidence, and you need
Speaker:to be willing to say, you know, I need to fall down sometimes.
Speaker:So, my question to you is, what do
Speaker:you— what's holding you back? What's keeping you from getting out
Speaker:there? I mean, I know we don't want to be embarrassed. I know we don't
Speaker:want to look foolish or any of those things. But at the same
Speaker:token, people can relate to you
Speaker:when they realize you're not perfect. I mean, you know, and I say
Speaker:this all the time about weight loss. There's nothing that irritated me more
Speaker:when I was, you know, really, really big
Speaker:than having this skinny person say to me, you can do it, you
Speaker:can do it, just try harder. Well, hey, you know,
Speaker:from a physical perspective, there were things that got in my way. Like, I had
Speaker:a big stomach, you know, I got a big chest, you know,
Speaker:I'm not going to be able to do a crunch as well as you can
Speaker:do a crunch. Because I have physical, physical
Speaker:barriers to overcome, right? So somebody
Speaker:who's not willing to, you know, really see what I'm
Speaker:capable of, or really see what I can do, or know that
Speaker:people have challenges, is not somebody that I can have a lot of
Speaker:confidence and trust in. All right,
Speaker:the other thing we want to talk about is
Speaker:consistent clients. And again, we're
Speaker:talking about
Speaker:what are the consistent results that you want,
Speaker:and do you have a process that's going to make that happen?
Speaker:So, you know, we talked about visibility, and,
Speaker:you know, we've got social media, networking, speaking, referrals,
Speaker:collaboration, podcasts. So it's not for lack of action.
Speaker:or activity that, you
Speaker:know, it's that we're repeating it. But I would
Speaker:rather that you do less
Speaker:but show up regularly. So, I mean, one of the things that I do with
Speaker:my clients all the time is they're like, okay, I'm going to do this 5
Speaker:times a week. And then you only do it 2.
Speaker:All right. So you feel bad because you feel like you haven't
Speaker:met your goal. But not only that, you show up 2 times a
Speaker:week, or maybe you show up the 5 times the first week, but the next
Speaker:week you only show up 2 times. I would rather have you build
Speaker:that repeatable cycle or that
Speaker:repeatable process so that you see what works and
Speaker:what makes sense. When I first started,
Speaker:one of my coaches said to me, You know, you need to get
Speaker:out on social media. And I was like, I'm not doing that.
Speaker:I'm not dancing and I'm not showing you my food.
Speaker:Okay. And they were like, well, what do you like to do? And I said,
Speaker:well, you know, I had the Blog Talk Radio show. And so I like
Speaker:talking and I still like talking, which is why I'm doing
Speaker:this solo episode. And they were like, okay, why
Speaker:don't we start with you doing a video once a week?
Speaker:And it's like, I can do that. And then we found something else
Speaker:that I like to do. And so suddenly, you know, after a period of
Speaker:time, I was doing— I was on social media twice a week.
Speaker:Excuse me. And then I found something else that I like to
Speaker:do. I found a method that for me was repeatable,
Speaker:things that I was willing to talk about. So when I
Speaker:talk, I talk about a couple of things. First of all, I talk about my
Speaker:business and and, you know, my beliefs about
Speaker:my business and things that you have to do to grow your business.
Speaker:I talk about my family. I talk about my dog.
Speaker:I talk about my weight loss journey. And I talk about humor.
Speaker:Humor is really important to me. And sometimes the
Speaker:humor is just humor that comes up within a post. And sometimes I see
Speaker:something that I just think is really funny. So one
Speaker:post that I did that I really liked was about an
Speaker:astrophysicist. And they asked him,
Speaker:um, do you believe that there are
Speaker:other, um, life forces, life
Speaker:forms? And he said, well, you know, we'd have to be really arrogant
Speaker:to think we were the only people in the universe. And so he said, well,
Speaker:how do you answer people who say they've been abducted?
Speaker:And he said, I, I always ask them, did you steal anything?
Speaker:Which to me just— it just made me laugh because it
Speaker:seemed— I don't know why, but it just seemed funny to me. He was
Speaker:like, we don't— as far as we know, we have no intergalactic law, so
Speaker:nobody's gonna, you know, or any galactic sheriff, so nobody's coming after
Speaker:you. If somebody abducts you, make sure you grab some piece of
Speaker:technology that'll help us. That to me is
Speaker:hysterical. Now, I don't know if that's your sense of humor or not. No.
Speaker:But I share that every once in a while because it just makes me laugh,
Speaker:and in today's world, I feel like you need to laugh.
Speaker:So, to get consistent clients, they need to be able to find you.
Speaker:If you keep changing what you're doing and you keep changing the
Speaker:message that you have, what's gonna happen is, it's like you have a
Speaker:mobile store, that Monday you're one place and you're selling one
Speaker:thing, and then you move it on Tuesday and sell something else, and you move
Speaker:it on Wednesday and you sell something else. And on Thursday when that person
Speaker:comes back to where you were on Monday and
Speaker:tries to, you know, 'cause they're ready to buy something, you're not there
Speaker:anymore. Or if you are there, you're selling something different,
Speaker:right? So you have to be able to be, you know,
Speaker:to be found by your clients. And one of the ways to do
Speaker:that is to stop reinventing. Stop
Speaker:reinventing yourself and the way that you come across and that
Speaker:kind of stuff. Be yourself. Focus on the things
Speaker:that you do really well, right?
Speaker:Understand your client's journey so that they know you know where
Speaker:it is that you can find them. So I said, you know,
Speaker:we're kind of in a changing kind of environment. You've got traditional
Speaker:marketing and you've got all the new stuff that's happening. I mean, you've
Speaker:got social media and then you've got AI and all this other stuff, and it's
Speaker:kind of a dimmer switch. And you have to figure out on that scale
Speaker:what your client is willing or
Speaker:where they're looking to find the
Speaker:solution that you've got. So if you're advertising
Speaker:in a newspaper and your people are only on social media,
Speaker:you are never going to get anybody, right? At the same
Speaker:token, if you're dealing with people who are only occasionally on
Speaker:social media, Or only on LinkedIn and they're not on
Speaker:TikTok and all these other places. Being on TikTok doesn't
Speaker:necessarily get you any clients. So you have to figure
Speaker:out where that sweet spot is on that
Speaker:dimmer switch so they can find you. So
Speaker:the first thing I would say to you is, what's already
Speaker:working in your business?
Speaker:that maybe you need to go back to because,
Speaker:you know, you saw something, some shiny object. Go back.
Speaker:Here's an exercise which I think you might like.
Speaker:If you decide that you're going to declutter and throw stuff away, look at some
Speaker:of the things you did when you first started, when you
Speaker:didn't know any better, when you were, you know,
Speaker:a newbie. I did this a couple months ago, and
Speaker:some of the stuff that I put together before I was, you
Speaker:know, gone through different courses and stuff
Speaker:like that, some of the ideas, the foundational
Speaker:ideas were the same. I was saying
Speaker:the same thing then as I'm saying now,
Speaker:but I wasn't emphasizing them. Some of the things that I
Speaker:started make
Speaker:absolute sense now when I refine
Speaker:them and focus them down. They were too general
Speaker:necessarily before. So when you
Speaker:first started out, what was working in your business that you
Speaker:were enthusiastic about? Because that's part of being trusted.
Speaker:That's part of what
Speaker:clients are attracted to. Are you letting them see the things
Speaker:that you're excited and that you are excited
Speaker:about? One, one of the things that I find so exciting
Speaker:is when I help a client put together a
Speaker:message that actually helps them
Speaker:talk about what they do. It's like
Speaker:the curtain lifts. I mean, and it has happened
Speaker:to me. My Be Found actually happened in real
Speaker:time at a networking event where there was somebody,
Speaker:you know, it was like a networking, you know, masterminding.
Speaker:Everybody was, you know, trying to help this person with their business.
Speaker:And I finally, out of frustration, said, do you have
Speaker:paying clients? They said yes. I said, do they love you? She said
Speaker:yes. I said, Then you don't have a
Speaker:client, you know, a service delivery issue. You have a client
Speaker:attraction issue. You don't need to be fixed. You need to be
Speaker:found. And everybody in that room went, hmm. And I was like,
Speaker:that's what I've been trying to get to. That's what I've been trying
Speaker:to say. And when
Speaker:I changed my message, when I started using that,
Speaker:I normally, you know, listed my event, I've done my workshop under a
Speaker:variety of different names and titles. But when I changed it to
Speaker:that, the 20 people that I normally got that signed up for the
Speaker:event that, you know, it may have taken me 10,
Speaker:10 days to 2 weeks, I got in 2 hours.
Speaker:Because we want to be found. Right? I'm looking for
Speaker:people that don't have a service delivery issue necessarily.
Speaker:They know what they want to do. They just can't find enough people to
Speaker:find them. Okay. So here we go. We
Speaker:talked about what the first 8 months of the year taught
Speaker:me. What did it teach you? What do you need to do
Speaker:so that clarity— you just
Speaker:need to refine your clarity. You just need to evolve it. You
Speaker:need to tweak it. Confidence needs
Speaker:action. What actions did you take in the first 8 weeks that actually—
Speaker:8 months rather— that actually got you results?
Speaker:And what is it that you can repeat consistently?
Speaker:Right? Those are the things that you need to take a little bit of
Speaker:time if you want to use the energy of going
Speaker:into fall, not just to be busy, but to actually grow
Speaker:your business. So take a minute and
Speaker:identify one of the things that you may be trying to solve
Speaker:and make sure that it's actually the real problem. Is the
Speaker:real problem the
Speaker:slides? I don't think so. It rarely is that. Is the real
Speaker:problem that not
Speaker:enough people are seeing you? Right? So what does
Speaker:that mean? Does that mean you do more networking? Does it mean that you speak
Speaker:on other people's platform? Identify the one
Speaker:thing and then see what has actually worked for
Speaker:you in the past.
Speaker:Then I want you to find an action that
Speaker:you've been resisting, something that you've said, I'm not ready
Speaker:for that. I'm not ready to do that. It could be Anything.
Speaker:It could be speaking, like I said, speaking on somebody else's platform. It could
Speaker:be taking advantage of that 30-minute phone call
Speaker:that was offered at the end of a workshop. Something
Speaker:that you would not have done at the first, the first part of the
Speaker:year. Do something different. You know the old saying, if you keep
Speaker:doing what you're doing, you're going to keep getting what you got. Right? And
Speaker:that's the definition of insanity.
Speaker:All right, consistency.
Speaker:Identify the thing that's working
Speaker:and keep repeating it. Maybe multiply it. So
Speaker:if you are posting, you know, once a week,
Speaker:maybe now you can post twice a week. If you were speaking on
Speaker:one podcast, somebody else's podcast once a month, now
Speaker:up that so that maybe you're doing it 2 times a month. Right?
Speaker:Find a system that works for you. For me, probably the
Speaker:consistency is having my workshop every month.
Speaker:Now what I'm doing that I've decided to do is have a
Speaker:panel every other month. And in between, I want to
Speaker:be on somebody's podcast and I want to,
Speaker:um, or be on somebody else's summit.
Speaker:That has a good feel to me. And maybe in about, you know,
Speaker:a couple months after doing that, I'll decide I can do more.
Speaker:But for the time being, that's the way I want to show up because people
Speaker:know that my workshop is the 3rd Wednesday of every
Speaker:month. Right? They know that I'm running a
Speaker:panel. They know that I have a podcast
Speaker:and that I'm going to speak on other people's podcasts. All right.
Speaker:So, this is part of the challenge that I'm gonna give you starting in
Speaker:September. If you were one of the 75%
Speaker:that wanted something to change in 90 days,
Speaker:how long is it gonna take before you get started? If it takes you
Speaker:90 days to change something in
Speaker:90 days, that's not gonna really work, right?
Speaker:And you need to find something
Speaker:specific that you can do differently,
Speaker:right? That you're actually gonna do.
Speaker:So if you're thinking, I know something needs to change, but I'm not sure
Speaker:that I'm working on the right thing, you can always—
Speaker:we can always talk, right? You can come to my
Speaker:workshop the 3rd Wednesday of the month.
Speaker:All right. So
Speaker:I'm going to take a breath.
Speaker:And I'm going to say to you, remember at the beginning I said learning
Speaker:without applying it is just entertainment. So what am I going to do
Speaker:with what I learned? And, and, and God forbid, she's actually going to
Speaker:do another episode. So what we're gonna talk about is what you're gonna
Speaker:do less of, what you're gonna do more of, and what's new.
Speaker:And like I said, we want September to be back to energy
Speaker:month and not back to busy, right?
Speaker:So we want
Speaker:to figure out what can I subtract? What can I do more of already
Speaker:I'm doing? And is my focus right? And we're gonna talk about
Speaker:measuring. I'm probably one of the
Speaker:people who's very resistant to measuring, but
Speaker:you need it for validation, right? You absolutely do.
Speaker:And so, part of that has to do with what do you already have in
Speaker:your system that lets you do that? Because I
Speaker:think that's the easiest. It may not be, it may not be the greatest
Speaker:measure. It may not be the greatest thing to measure, but it's a
Speaker:baseline to get started. And I think,
Speaker:you know, one of the things that we can do is we can help each
Speaker:other. Because one of my goals is always
Speaker:to say to people, I hope that we're better off because we
Speaker:met than if we had never met. So I'm gonna,
Speaker:you know, check the notes. There's a book a call.
Speaker:There are a couple events coming up. There's some other things. But like I
Speaker:said, you may feel uncomfortable calling, booking that call,
Speaker:but what if you actually get something out of it
Speaker:that's gonna make your next client the closest? What are you willing,
Speaker:you know, if you figure out what your results are that you want, aside
Speaker:from I want more consistent clients, right? How
Speaker:many clients do you need to have
Speaker:to be able to invest in some support that'll make you get there
Speaker:faster. So if you say, I need to have—
Speaker:I want to make X number of dollars and I need to have X number
Speaker:of clients, you know, so you say, I want to, I want to make
Speaker:$200,000 a year, right? And
Speaker:I need 10 clients to do that.
Speaker:Let's say 20, you know, $240,000. 'Cause it's easy,
Speaker:right? So every month that you don't have, you don't meet that
Speaker:monthly goal, what is that costing you? If you could
Speaker:speed that up, because isn't that really what we do?
Speaker:We help people to focus, simplify
Speaker:things, streamline things so that they can get results faster.
Speaker:And that's what a call will do for you. So on that note,
Speaker:I hope that you've gotten something that you can take away that, that
Speaker:you can use immediately. And that
Speaker:means
Speaker:that
Speaker:you're going to look at clarity, confidence, and consistent
Speaker:clients and answer questions about that so that you can move
Speaker:forward faster. One of the things that I always like to say is it
Speaker:doesn't matter how fast you're going if you're going in the wrong direction. And
Speaker:that's why I think this call is important as you
Speaker:start to put your energy into, let's get a lot done,
Speaker:you know, before the end of the year. So remember,
Speaker:change is simple, but it's not always easy, and it requires
Speaker:courage and resilience and a willingness to step out of your comfort zone.
Speaker:And so I hope that you will keep joining me for the One Small
Speaker:Change. And until then, be sure to check out the Be
Speaker:Found workshop. Be sure to give me a call, but more importantly,
Speaker:Stay very, very, very curious.
Speaker:I'm Yvonne McCoy. Until next time, bye.