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Clarity, Confidence, and Consistent Clients for the Last Quarter
Episode 11127th August 2026 • The One Small Change Podcast • Yvonne McCoy
00:00:00 00:27:30

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In this solo episode of The One Small Change, Yvonne McCoy shares lessons learned during the first eight months of the year and how entrepreneurs can leverage the remaining months with renewed focus and impact. The discussion explored the importance of evolving clarity, building confidence through action, and consistently attracting the right clients. Listeners are guided on how to identify real challenges versus distractions, refine their messaging, and find repeatable, effective processes. Several points were raised, including practical exercises and reflective questions to help entrepreneurs make meaningful changes and cultivate sustainable business growth.

Chapters:

00:00 Focusing on clarity and growth

03:59 Focus on clarity and refinement

07:44 Building Confidence Through Action

12:28 Sharing humor through funny anecdotes

15:16 Finding the right marketing platform

19:27 Finding business growth strategies

22:06 Monthly workshops and personal changes

25:07 Gaining clients through goal setting

Quote from the Guest:

"Learning without application is just entertainment."

Links:

www.bookacallwithyvonne.com

www.yvonnemccoy.com/workshop

Transcripts

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Welcome to The One Small Change, and as always, I am thrilled

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to embark on this journey of exploration and transformation with you.

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I'm your host, Yvonne McCoy, and I bring almost 30 years, maybe

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more, closer to 35 years now, of entrepreneurial

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experience, and I have a passion for discovering growth

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through the power of seemingly small change. So I want

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to thank you for joining me, and here's the thing.

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This week and next week, I'm going to be telling you

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some of the things that I learned and some of the things that

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were unexpected that I've discovered. And so what

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I want to talk about this week is what's happened in the

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first 8 months of this year. And I think it's really

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an important thing to do because right now I think we're all in that

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back-to-business energy. I mean, we're finishing out the summertime.

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If we have kids, they're getting ready for school. We're starting to say it's fall.

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You know, it's time to start cranking it up. So the question

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is, with 8 months behind us and 4 months left to go,

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what am I going to do next? What have I actually learned? And

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what's changed because I learned it? I mean, I heard a quote the other day

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that I just found really funny. It said,

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learning without application is just entertainment. So

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there are a couple of reasons I'm doing this. One is that I have had

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some fantastic guests, but I always have to— I always want to

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showcase them. And there's lots that I want to say and

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don't normally get the time to say it. So I'm going to take 2 episodes

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and do that too, because I think it's a really important thing

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to do right now. I want you to have

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back-to-business, business growth energy, but I don't want you to be

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back-to-busy. So I'm gonna talk about the

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3 things that I talk about, which is clarity,

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confidence, and consistent clients. And what have I learned in all of these

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things? So, you know, what I learned about

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clarity is that it's something that you don't figure

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out all at once, you get clearer as you go along, you refine,

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it's not a matter of adding to it, it's about being more

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in focus. You know, sometimes Clarity

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is recognizing what you subtract and what you

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keep, what deserves focus now. What a lot of people feel

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uncomfortable about is that just because you put

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something to the side doesn't mean you can never do it again. It just

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means that you're not going to put most of your energy on it right now,

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right? So, if, if a client came and you happen to

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have certain skills and they're not, you know, the

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main part of your business, you would still take them, but you're not

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gonna actively market to that one-off. Okay,

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that's the difference between clarity and taking the wrong

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clients. The other thing that I think that's really important is that

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we have to make sure that we're not, you know, working really hard on the

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wrong problem. And so, you know,

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one of the things that I've added this year that has added to the clarity

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is we've been doing surveys before each event,

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and we've gotten some interesting

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insights. One is that people say that, you know,

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they're struggling with visibility, but the real issue may not be

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visibility. It may be that they're not being

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recognized, and the reason that they're not being recognized is because of

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their message and that they're not building trust.

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Visibility is everywhere. You can be everywhere,

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but it doesn't mean that you're gonna be recognized. And

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here's the thing, visibility is a magnifier.

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If you have a clear message, it magnifies that so

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people know exactly what you stand for. If you have an

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unclear message, it magnifies

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confusion. And so that's why sometimes it's better to take things away

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so that you spend more time on the things that are right. and write

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for your right fit question, your right fit clients.

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So if 10 times more people saw

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your message today, would you have 10 times

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more right clients? Or would you be, or would they be

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10 times more confused? Right?

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So, you know, the story that I give all the time is the story

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about if you had to, you know, every time you put an

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idea out there, you have to put it out 12 times. So, if you've got

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5 ideas, you're putting it out there 60 times, right? So, how

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do I, as a client, how do I pick and choose what you're really

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trying to say to me, right? So,

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if you were to do 1 message

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and put it out 20 times, do you think you would get better

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results? So, that's something to kind of contemplate

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about why taking some things away. can actually be better

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for you. So, clarity evolves. It needs

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refinement. It doesn't necessarily need more

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information. The other thing is,

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too, is confidence. Now, you can be confident,

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and confidence also is not a static thing.

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Confidence also grows. And in order to become

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confident, at some point, you have to be uncomfortable.

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Right? There is no change without stepping out of your

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comfort zone. So in order to grow your

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confidence, you have to act. And so sometimes that's doing

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something that, that feels uncomfortable, doing

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something that feels wrong.

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So, you know, I will tell you one of the things

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I talked about working on the wrong problem. So one of the things that I

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see a lot of, myself included, is when we don't get the results that we

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want, We go, I'm going to work on my slide, I'm going to

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work on my, you know, my presentation, I'm going to work on my this,

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I'm going to work on my that, right, until I get it right.

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It doesn't matter if nobody shows up to your event.

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And I have to say, my coach said this to me, I don't know how

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many times, until I finally understood it. It's better

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for me to have people

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Come, have them do the survey so I get some insights,

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and then I can be more confident in what I'm presenting.

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And when I see the reaction to that, when I get

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validation, then I can become more confident

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that my message is correct. So you need that

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discomfort, right? I think the other part of

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discomfort is it's not necessarily a

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cowardly thing. You know, like, I'm afraid.

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It's— I think it's also, I want to do better. I want to do my

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best. I want to do the best for the people that are coming. And so

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that doesn't mean that confidence is uncertainty.

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Confidence is trusting yourself enough to decide, to act,

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to learn, and to adjust, right? I used to say to

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people, don't put yourself on a pedestal.

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Don't pretend that you know everything because you're only going to get knocked off.

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It's much better to be— to say, I don't know everything, but

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I'm willing to look for the answer if I don't know it. Right?

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And I think that's somebody you can trust. Somebody who acts like they know

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everything is somebody that either has

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a blind spot or really doesn't understand what's going on.

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One of the things that the survey said which was, I thought, really

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interesting, was 75% of the

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people that answered the survey said they wanted something to change in

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the next 90 days. And so that was the other reason I

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decided to do this podcast, because we've got more than 90 days,

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but by the time you hear this, by the time you decide what you

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want to change, then you'll have like 90 days before you hit the

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holidays. So The question that I

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want to ask you about confidence is,

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where are you waiting to feel confident before you act? And

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when taking action,

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you know, how is that going to actually help you build confidence?

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Because you need action to build confidence, and you need

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to be willing to say, you know, I need to fall down sometimes.

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So, my question to you is, what do

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you— what's holding you back? What's keeping you from getting out

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there? I mean, I know we don't want to be embarrassed. I know we don't

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want to look foolish or any of those things. But at the same

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token, people can relate to you

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when they realize you're not perfect. I mean, you know, and I say

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this all the time about weight loss. There's nothing that irritated me more

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when I was, you know, really, really big

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than having this skinny person say to me, you can do it, you

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can do it, just try harder. Well, hey, you know,

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from a physical perspective, there were things that got in my way. Like, I had

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a big stomach, you know, I got a big chest, you know,

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I'm not going to be able to do a crunch as well as you can

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do a crunch. Because I have physical, physical

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barriers to overcome, right? So somebody

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who's not willing to, you know, really see what I'm

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capable of, or really see what I can do, or know that

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people have challenges, is not somebody that I can have a lot of

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confidence and trust in. All right,

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the other thing we want to talk about is

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consistent clients. And again, we're

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talking about

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what are the consistent results that you want,

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and do you have a process that's going to make that happen?

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So, you know, we talked about visibility, and,

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you know, we've got social media, networking, speaking, referrals,

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collaboration, podcasts. So it's not for lack of action.

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or activity that, you

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know, it's that we're repeating it. But I would

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rather that you do less

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but show up regularly. So, I mean, one of the things that I do with

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my clients all the time is they're like, okay, I'm going to do this 5

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times a week. And then you only do it 2.

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All right. So you feel bad because you feel like you haven't

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met your goal. But not only that, you show up 2 times a

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week, or maybe you show up the 5 times the first week, but the next

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week you only show up 2 times. I would rather have you build

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that repeatable cycle or that

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repeatable process so that you see what works and

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what makes sense. When I first started,

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one of my coaches said to me, You know, you need to get

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out on social media. And I was like, I'm not doing that.

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I'm not dancing and I'm not showing you my food.

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Okay. And they were like, well, what do you like to do? And I said,

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well, you know, I had the Blog Talk Radio show. And so I like

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talking and I still like talking, which is why I'm doing

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this solo episode. And they were like, okay, why

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don't we start with you doing a video once a week?

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And it's like, I can do that. And then we found something else

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that I like to do. And so suddenly, you know, after a period of

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time, I was doing— I was on social media twice a week.

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Excuse me. And then I found something else that I like to

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do. I found a method that for me was repeatable,

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things that I was willing to talk about. So when I

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talk, I talk about a couple of things. First of all, I talk about my

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business and and, you know, my beliefs about

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my business and things that you have to do to grow your business.

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I talk about my family. I talk about my dog.

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I talk about my weight loss journey. And I talk about humor.

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Humor is really important to me. And sometimes the

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humor is just humor that comes up within a post. And sometimes I see

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something that I just think is really funny. So one

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post that I did that I really liked was about an

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astrophysicist. And they asked him,

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um, do you believe that there are

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other, um, life forces, life

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forms? And he said, well, you know, we'd have to be really arrogant

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to think we were the only people in the universe. And so he said, well,

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how do you answer people who say they've been abducted?

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And he said, I, I always ask them, did you steal anything?

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Which to me just— it just made me laugh because it

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seemed— I don't know why, but it just seemed funny to me. He was

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like, we don't— as far as we know, we have no intergalactic law, so

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nobody's gonna, you know, or any galactic sheriff, so nobody's coming after

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you. If somebody abducts you, make sure you grab some piece of

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technology that'll help us. That to me is

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hysterical. Now, I don't know if that's your sense of humor or not. No.

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But I share that every once in a while because it just makes me laugh,

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and in today's world, I feel like you need to laugh.

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So, to get consistent clients, they need to be able to find you.

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If you keep changing what you're doing and you keep changing the

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message that you have, what's gonna happen is, it's like you have a

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mobile store, that Monday you're one place and you're selling one

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thing, and then you move it on Tuesday and sell something else, and you move

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it on Wednesday and you sell something else. And on Thursday when that person

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comes back to where you were on Monday and

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tries to, you know, 'cause they're ready to buy something, you're not there

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anymore. Or if you are there, you're selling something different,

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right? So you have to be able to be, you know,

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to be found by your clients. And one of the ways to do

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that is to stop reinventing. Stop

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reinventing yourself and the way that you come across and that

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kind of stuff. Be yourself. Focus on the things

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that you do really well, right?

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Understand your client's journey so that they know you know where

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it is that you can find them. So I said, you know,

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we're kind of in a changing kind of environment. You've got traditional

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marketing and you've got all the new stuff that's happening. I mean, you've

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got social media and then you've got AI and all this other stuff, and it's

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kind of a dimmer switch. And you have to figure out on that scale

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what your client is willing or

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where they're looking to find the

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solution that you've got. So if you're advertising

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in a newspaper and your people are only on social media,

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you are never going to get anybody, right? At the same

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token, if you're dealing with people who are only occasionally on

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social media, Or only on LinkedIn and they're not on

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TikTok and all these other places. Being on TikTok doesn't

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necessarily get you any clients. So you have to figure

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out where that sweet spot is on that

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dimmer switch so they can find you. So

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the first thing I would say to you is, what's already

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working in your business?

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that maybe you need to go back to because,

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you know, you saw something, some shiny object. Go back.

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Here's an exercise which I think you might like.

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If you decide that you're going to declutter and throw stuff away, look at some

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of the things you did when you first started, when you

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didn't know any better, when you were, you know,

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a newbie. I did this a couple months ago, and

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some of the stuff that I put together before I was, you

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know, gone through different courses and stuff

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like that, some of the ideas, the foundational

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ideas were the same. I was saying

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the same thing then as I'm saying now,

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but I wasn't emphasizing them. Some of the things that I

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started make

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absolute sense now when I refine

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them and focus them down. They were too general

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necessarily before. So when you

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first started out, what was working in your business that you

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were enthusiastic about? Because that's part of being trusted.

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That's part of what

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clients are attracted to. Are you letting them see the things

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that you're excited and that you are excited

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about? One, one of the things that I find so exciting

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is when I help a client put together a

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message that actually helps them

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talk about what they do. It's like

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the curtain lifts. I mean, and it has happened

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to me. My Be Found actually happened in real

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time at a networking event where there was somebody,

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you know, it was like a networking, you know, masterminding.

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Everybody was, you know, trying to help this person with their business.

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And I finally, out of frustration, said, do you have

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paying clients? They said yes. I said, do they love you? She said

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yes. I said, Then you don't have a

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client, you know, a service delivery issue. You have a client

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attraction issue. You don't need to be fixed. You need to be

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found. And everybody in that room went, hmm. And I was like,

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that's what I've been trying to get to. That's what I've been trying

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to say. And when

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I changed my message, when I started using that,

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I normally, you know, listed my event, I've done my workshop under a

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variety of different names and titles. But when I changed it to

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that, the 20 people that I normally got that signed up for the

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event that, you know, it may have taken me 10,

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10 days to 2 weeks, I got in 2 hours.

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Because we want to be found. Right? I'm looking for

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people that don't have a service delivery issue necessarily.

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They know what they want to do. They just can't find enough people to

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find them. Okay. So here we go. We

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talked about what the first 8 months of the year taught

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me. What did it teach you? What do you need to do

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so that clarity— you just

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need to refine your clarity. You just need to evolve it. You

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need to tweak it. Confidence needs

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action. What actions did you take in the first 8 weeks that actually—

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8 months rather— that actually got you results?

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And what is it that you can repeat consistently?

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Right? Those are the things that you need to take a little bit of

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time if you want to use the energy of going

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into fall, not just to be busy, but to actually grow

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your business. So take a minute and

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identify one of the things that you may be trying to solve

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and make sure that it's actually the real problem. Is the

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real problem the

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slides? I don't think so. It rarely is that. Is the real

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problem that not

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enough people are seeing you? Right? So what does

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that mean? Does that mean you do more networking? Does it mean that you speak

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on other people's platform? Identify the one

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thing and then see what has actually worked for

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you in the past.

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Then I want you to find an action that

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you've been resisting, something that you've said, I'm not ready

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for that. I'm not ready to do that. It could be Anything.

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It could be speaking, like I said, speaking on somebody else's platform. It could

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be taking advantage of that 30-minute phone call

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that was offered at the end of a workshop. Something

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that you would not have done at the first, the first part of the

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year. Do something different. You know the old saying, if you keep

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doing what you're doing, you're going to keep getting what you got. Right? And

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that's the definition of insanity.

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All right, consistency.

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Identify the thing that's working

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and keep repeating it. Maybe multiply it. So

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if you are posting, you know, once a week,

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maybe now you can post twice a week. If you were speaking on

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one podcast, somebody else's podcast once a month, now

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up that so that maybe you're doing it 2 times a month. Right?

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Find a system that works for you. For me, probably the

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consistency is having my workshop every month.

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Now what I'm doing that I've decided to do is have a

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panel every other month. And in between, I want to

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be on somebody's podcast and I want to,

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um, or be on somebody else's summit.

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That has a good feel to me. And maybe in about, you know,

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a couple months after doing that, I'll decide I can do more.

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But for the time being, that's the way I want to show up because people

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know that my workshop is the 3rd Wednesday of every

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month. Right? They know that I'm running a

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panel. They know that I have a podcast

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and that I'm going to speak on other people's podcasts. All right.

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So, this is part of the challenge that I'm gonna give you starting in

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September. If you were one of the 75%

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that wanted something to change in 90 days,

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how long is it gonna take before you get started? If it takes you

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90 days to change something in

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90 days, that's not gonna really work, right?

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And you need to find something

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specific that you can do differently,

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right? That you're actually gonna do.

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So if you're thinking, I know something needs to change, but I'm not sure

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that I'm working on the right thing, you can always—

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we can always talk, right? You can come to my

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workshop the 3rd Wednesday of the month.

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All right. So

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I'm going to take a breath.

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And I'm going to say to you, remember at the beginning I said learning

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without applying it is just entertainment. So what am I going to do

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with what I learned? And, and, and God forbid, she's actually going to

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do another episode. So what we're gonna talk about is what you're gonna

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do less of, what you're gonna do more of, and what's new.

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And like I said, we want September to be back to energy

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month and not back to busy, right?

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So we want

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to figure out what can I subtract? What can I do more of already

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I'm doing? And is my focus right? And we're gonna talk about

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measuring. I'm probably one of the

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people who's very resistant to measuring, but

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you need it for validation, right? You absolutely do.

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And so, part of that has to do with what do you already have in

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your system that lets you do that? Because I

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think that's the easiest. It may not be, it may not be the greatest

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measure. It may not be the greatest thing to measure, but it's a

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baseline to get started. And I think,

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you know, one of the things that we can do is we can help each

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other. Because one of my goals is always

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to say to people, I hope that we're better off because we

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met than if we had never met. So I'm gonna,

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you know, check the notes. There's a book a call.

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There are a couple events coming up. There's some other things. But like I

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said, you may feel uncomfortable calling, booking that call,

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but what if you actually get something out of it

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that's gonna make your next client the closest? What are you willing,

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you know, if you figure out what your results are that you want, aside

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from I want more consistent clients, right? How

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many clients do you need to have

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to be able to invest in some support that'll make you get there

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faster. So if you say, I need to have—

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I want to make X number of dollars and I need to have X number

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of clients, you know, so you say, I want to, I want to make

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$200,000 a year, right? And

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I need 10 clients to do that.

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Let's say 20, you know, $240,000. 'Cause it's easy,

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right? So every month that you don't have, you don't meet that

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monthly goal, what is that costing you? If you could

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speed that up, because isn't that really what we do?

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We help people to focus, simplify

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things, streamline things so that they can get results faster.

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And that's what a call will do for you. So on that note,

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I hope that you've gotten something that you can take away that, that

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you can use immediately. And that

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means

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that

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you're going to look at clarity, confidence, and consistent

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clients and answer questions about that so that you can move

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forward faster. One of the things that I always like to say is it

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doesn't matter how fast you're going if you're going in the wrong direction. And

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that's why I think this call is important as you

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start to put your energy into, let's get a lot done,

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you know, before the end of the year. So remember,

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change is simple, but it's not always easy, and it requires

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courage and resilience and a willingness to step out of your comfort zone.

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And so I hope that you will keep joining me for the One Small

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Change. And until then, be sure to check out the Be

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Found workshop. Be sure to give me a call, but more importantly,

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Stay very, very, very curious.

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I'm Yvonne McCoy. Until next time, bye.

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