🍗 KFC's new 'Bucket Bangers' Spotify playlist. AR dragons dive-bomb baseball fans. Parents name their kids after 'Game of Thrones' characters. ASMR affirmations for creative directors. Plus: The secrets of CX appeal and a whole lot more. In This Episode: 🎉 A shout out to special listener (at :40 sec) 🐲 SK Telecom's augmented reality dragons dive-bomb baseball fans (at 1:03) 🏰 Parents are naming their children after their favorite 'Game of Thrones' characters (at 3:15) 👟 Move over, Laurel & Yanny: How you see these tennis shoes tells you whether you're right- or left-brained (at 4:20) 🎧 Top 5 ASMR Affirmations for Creative Directors (at 6:10) 🍔 Traffic Jam Whopper: Burger King will deliver right to your car door when you're stuck traffic (at 9:30) 🎶 KFC busts a move with a finger-licking playlist with all 46 hip hop tunes that mention the brand (at 11:20) 🛒 CX Appeal: Top 4 things customers value most when it comes to a positive customer experience (at 12:57) 🚶‍♀️🚶 The high price of even one bad customer experience (at 15:53) 👩‍👧‍👦 Age-old Mom-isms that apply to CX (at 17:28) (Approx. 19 min, 5 sec. For US audiences. See cookie and privacy policies for Soundcloud, iTunes, Spotify and all streaming services.)