In episode 162 Steph Lee is joined by Chad Burt of Outside Agents. We’ve got some great questions from you all. Speaking of – if you have a question for Steph and her co-hosts, please submit it here for a future episode: https://hostagencyreviews.com/friday15 !

1. Do the airlines still give commissions on flights? If not, what is the benefit of an $2300 ARC #? —Anonymous

2. Hello! I have a quick question about workflows. If you have a travel services agreement, is it better to have clients sign that before or after you send quotes/proposals? I don't want to scare clients away before they see options, but I also don't want to waste my time! —Kristin R.

RESOURCES:

• (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!)
• (Friday 15 going over benefits of GDS system)
• (In-depth information on what the GDS, global distribution system, is and which travel advisors use it.)
• (What is an ARC number?)
• (A list of the different travel agent accreditation options.)
• (All about travel agent commissions, including airline commissions.)
• (Explainer of what a host agency is)
• (Travel agent survey data on fee charging practices: what they charge for, how much, fee structures and more.)
• (How to qualify clients and recordings of real travel advisor conversations to qualify their clients)
• (Free travel agent forms from HAR)
• (Travel waiver forms from HAR)