The Women Conquer Business show is an educational how-to
Jen:women in business podcast.
Jen:That features stories, marketing news and real life experiences
Jen:from fun and friendly hosts.
Jen:Jen McFarland and Shelley Carney.
Jen:Join us as we dive into the details.
Jen:So you can slay marketing, overwhelm, streamline processes
Jen:and amplify your impact.
Jen:You'll learn strategies and tactics, leadership skills, and practical advice
Jen:from successful women entrepreneurs.
Jen:To help you grow, nurture and sustain your business.
Jen:Hello.
Jen:Hello.
Jen:Hello.
Jen:Welcome to Women Conquer Business.
Jen:I'm good.
Jen:We're conquering it.
Jen:We're doing it.
Jen:For those of you who are on YouTube, this is take two.
Jen:Yeah, because when you live stream things happen and I had a power blip.
Jen:And for those of you listening on the podcast, it's like nothing ever happened.
Jen:Woohoo.
Jen:This is the show.
Jen:That's right.
Jen:What we are talking about today is how to recession proof your business
Jen:with multiple revenue streams.
Jen:Having only one revenue stream means taking a chance that it
Jen:will never fail or never get out of date or that it's perfect.
Jen:when the economy experience changes that affect your business
Jen:income can quickly dry up.
Jen:If you realize solely on a few steady clients for all of your income, what
Jen:happens if they suddenly leave you.
Jen:That's why we recommend creating multiple and diverse revenue
Jen:streams to support your business.
Jen:That's what I've been doing and building for over five years.
Jen:And that's a lot of what we're gonna talk about today.
Jen:In this episode, we'll explore both passive and active revenue streams.
Jen:How to open up new pathways to earning new revenue?
Jen:This is good.
Jen:Not only because I can speak to what happened during COVID.
Jen:But it's also knowing that we have some inflationary economy things happening.
Jen:How do we also prepare.
Jen:For what could be a recession?
Jen:We haven't had a recession in 14 years.
Jen:It's actually the longest we've ever gone without an official recession.
Jen:so a lot of economists think that we're overdue for one.
Jen:So that's what we're gonna be talking about today.
Jen:Assuming the power doesn't go out here again, which is what happened.
Jen:There was a little blip on the grid over here, Portland, Oregon.
Jen:How you doing over there?
Jen:Shelley.
Shelley:I'm recovered now from my, oh, I do.
Shelley:Where's
Jen:Jen.
Jen:Ah, the trauma of the lights going out and me disappearing which is rough.
Shelley:We're good.
Shelley:That's the story with live streaming and it's all good.
Shelley:You just try again,
Jen:make it better the story with live streaming and it's it.
Jen:The risk that we take when we each have different expertise that we speak to.
Jen:I was shell sharing with Shelley.
Jen:How, if we were talking about.
Jen:Live streaming.
Jen:I'd be like who wants to talk about apps?
Jen:Like I would, I would just pull something off the shelf and
Jen:talk about something different.
Jen:And because this multiple revenue stream is something that I fell into and it's
Jen:something that I can speak to a lot.
Jen:And it's not necessarily just something that Shelley can pull out a thin air.
Jen:We can each speak to our own expertise, but in this case,
Jen:this is something where I've.
Jen:Doing this, it has become my business model and that I stumbled into.
Jen:And I think that I was taking the lead today.
Jen:So glad to be.
Jen:Yeah, Shelley's glad that she's not having to tap dance anymore
Jen:waiting for me because it took longer than I anticipated to get back.
Jen:And for those of you who don't know, I am heavily caffeinated and very
Jen:chatty today, so I was happy to hop right back on and talk that's
Shelley:right.
Shelley:That's right.
Shelley:Good.
Shelley:I'm
Jen:I'm glad.
Jen:Yeah, we've been on the phone for two and a half hours this
Jen:point, except for the little blip.
Jen:Yeah.
Jen:For about 20 minutes that I couldn't get on.
Jen:So Shelley, do you wanna talk about what's been going on over in your world?
Jen:Sure.
Shelley:So right now Toby's on vacation visiting his family in South Carolina.
Shelley:So I'm on my lone some here and For messages and methods today, we
Shelley:started back with interviewing guests.
Shelley:So I'm hoping that's going to go well, we started a new funnel
Shelley:for guests this last week.
Shelley:Make sure all of our links are working and we can send them through and get
Shelley:them signed up and tell them what to do.
Shelley:And have to see if all of our.
Shelley:If it's all copacetic today is our first try at and I'm by myself.
Shelley:, it'll be another interesting experiment to see how that goes.
Jen:Oh, that's right.
Jen:Cause Toby's in South Carolina.
Jen:That's right.
Shelley:That's right.
Shelley:That's awesome.
Shelley:So last week we taught, we did a show on Saturday since we do normally do one on
Shelley:Wednesday and he wasn't gonna be here.
Shelley:We did a show on Saturday and we're talking about, traveling and boating and
Shelley:we're getting into making more travel videos, more vlogs, more unboxing.
Shelley:Things, Toby ordered a boat and a motor and a trailer and what yeah.
Shelley:Life jackets.
Shelley:We got it all.
Shelley:And it all came this week.
Shelley:So we're like unboxing and doing videos about it.
Shelley:And he's doing little vlogs from South Carolina with his family.
Shelley:So yeah we're getting more into some travel videos and hopefully.
Shelley:Entertaining people with that.
Jen:That's super fun.
Jen:I have to share all that stuff with my brother who at some point
Jen:wants to have a travel blog.
Jen:Yeah.
Jen:He's really, he's always been super fascinated with airplanes and cars
Jen:and travels and all kinds of stuff.
Jen:I'm the one who's traveled a lot.
Jen:And I'm kind like whatever, just get me there, and he's the one who's into.
Jen:He, I remember when we all went to London together, he knew everything
Jen:there was to know about the airplane.
Jen:And was sending us all kinds of information.
Jen:So it's fascinating, but so I'll have to send him your way so that he can
Jen:look at all that, the gadgets and stuff and put all that stuff together.
Jen:Cause I've talked to him about it and he gets, he's not into
Jen:all the gadgets the same way.
Jen:You could actually share more in depth expertise, whereas I'm like,
Jen:just get the stuff and the things, and then it'll work at some point.
Jen:Cuz I, I just love toys.
Jen:Yeah.
Shelley:That's Toby, right?
Shelley:I'm not a professional drone and we have the the Osmo pocket.
Shelley:Yeah.
Shelley:And we've got all the toys, so we
Jen:gotta just, yeah.
Jen:I like to have fun with discovery, I have my expertise, but then
Jen:I have never had a travel vlog.
Jen:You know what I mean?
Jen:So I don't know the ins and outs so yeah, I'll send him your way and that's so cool.
Jen:And then who are you interviewing today?
Shelley:We're interviewing John Fallis and he is.
Shelley:He calls himself a marketing therapist.
Shelley:So they talk, he helps new business owners to understand online marketing, digital
Shelley:marketing and what it is they need to do to, especially if they're transitioning
Shelley:from a, a mortar, brick and mortar.
Shelley:Yeah.
Shelley:Physical location to a, to an online business.
Shelley:So he helps them with that transition.
Jen:That's cool.
Jen:I did read that in your newsletter.
Jen:Yeah, but I, like I said I guess we'll talk about what I've been doing.
Jen:I got away.
Jen:I went to some place.
Jen:If you go to yeah.
Jen:getaway.house, it was, I'm a sucker for Facebook videos and ads and stuff.
Jen:I think this used to be called outpost like years ago, and now it's called
Jen:getaway and they have locations all over.
Jen:The country and it was lovely.
Jen:It's like a tiny home and it has it, they just, it had a
Jen:huge picture window in the end.
Jen:And I was visited every day by a family of deer.
Jen:It was lovely and wonderful.
Jen:It convinced me that I never want to live in a tiny home because I was
Jen:thinking about what that would look like my family to be in a small space,
Jen:but it convinced me that I need.
Jen:A way to just get away like that, and part of it was that I didn't have my computer.
Jen:I didn't have wifi.
Jen:I didn't have, I didn't even have cell service, which was delightful.
Jen:It was exactly what I needed.
Jen:I had amped myself up to like maximum stress, just so many things going on.
Jen:I need to hire somebody working on that actively.
Jen:And I reached a point where I just couldn't think anymore,
Jen:like I just had too much.
Jen:And so I scheduled this last minute getaway so that I could
Jen:kinda reset and everything.
Jen:And it was amazing, taking all kinds of hikes.
Jen:The place is just decked out.
Jen:Like it's not like going to a campground with the state of Oregon.
Jen:It's , the finest of everything is inside this place.
Jen:and it was great, air conditioning, they have heat, they had, they
Jen:it's they thought of everything.
Jen:So it was perfect for me because I could just get away be like in this
Jen:other place and really think about, what I'm working on and things like
Jen:this, like the, all the revenue streams and how all of that is working out and
Jen:how these pieces are really gonna fit together, moving forward, which is the
Jen:complexity of what we're gonna talk about today, which is just, when you have
Jen:multiple revenue streams, you do have.
Jen:You have to be organized in different ways.
Jen:And sometimes when you add new things go a little haywire or sideways.
Jen:And I have these little rough patches sometimes because of the complexity
Jen:behind how I run my business.
Jen:And it's because I have all of, this collection of W-2s.
Jen:Of like this goes with this and this is
Shelley:how things work.
Shelley:Mm.
Shelley:Tax season must be a lot of fun for you.
Jen:That's why I have a person.
Jen:So it, and then also we've started getting people into the Epiphany Courses,
Jen:membership, which is just amazing.
Jen:I released a course last week on Epiphany about making the connection
Jen:between Etsy and creating a lot.
Jen:Graphics for your social media feed that came up with a client.
Jen:So I thought, oh, I might as well just share it over there.
Jen:So that's neat.
Jen:So Epiphany is working all kinds of things are happening.
Jen:But yeah, my, my brain just kinda went and couldn't do it.
Jen:Getting away was wonderful and beautiful.
Jen:We'll definitely put the link to getaway house in the show notes.
Jen:I have some pictures of the deer and some of the hiking I did and
Jen:I think I'll put those on the website as well, cuz it's just neat.
Jen:And I think that they do it so that they are, they say it's in Portland, but it
Jen:was actually like two hours from Portland.
Jen:And I was telling Shelley that so no wifi.
Jen:No.
Jen:Messages, no text, no nothing, which is great.
Jen:And what they said, like print out the map and figure out your stuff.
Jen:And I, but I was stressed out when I left and I didn't think about it.
Jen:So I go to leave and I'm like, how do I get, how do I get home?
Jen:and that's what happened.
Jen:Like I get out there cause I was telling Shelley I'm like, it was like an hour from
Jen:Hood River, which is like the touch point.
Jen:Like I've been.
Jen:I haven't been to Mount Adams before, which is where it was.
Jen:And so I basically had to get from Mount Adams to the river so that I could get
Jen:on the highway to get back to Portland and I'm driving and I'm like pulling
Jen:over when I have a bar to be like, okay, can this Google Map's gonna work now?
Jen:And it like didn't work and it didn't work.
Jen:And then finally I was just like We're just gonna drive and see if we
Jen:can find it, and so I drove for an hour and figured out how to get back.
Jen:And then, then by the time I get to something, I recognize I'm like I
Jen:don't now I don't need Google maps.
Jen:So by the time Google maps worked it, it was over.
Jen:So so that was pretty fun.
Jen:But I would definitely recommend going to getaway.house and seeing
Jen:if there's something there.
Jen:That's near you that peaks your interest because it's it was definitely
Jen:worthwhile to to get away for sure.
Jen:So, are we ready for breaking news?
Shelley:Go on old school.
Shelley:Oh yeah, we're ready for your breaking news.
Jen:Let's do it.
Jen:Okay.
Jen:So my friends over at Near Media.
Jen:Broke some news.
Jen:I guess Facebook has announced that they are doing some B2B targeting.
Jen:So if you've ever run ads on Facebook for your business, I'm
Jen:making this a little bit bigger.
Jen:If you've ever run ads on Facebook for your business, you know that if
Jen:you are in the business to business realm, it can be really hard to make
Jen:sure you're targeting the right people.
Jen:It can be hard to get those decision makers.
Jen:Targeted to your ads.
Jen:It's a real issue.
Jen:It's a problem.
Jen:So what they've done now is Facebook has changed their segmenting to help
Jen:with B2B targeting in particular.
Jen:So you can now search for things like.
Jen:This example here Near Media took Near Media, took this from Facebook.
Jen:We'll put the link to the Near Media.co article in the show notes.
Jen:But for example, you can segment out like it decision makers or
Jen:business decision maker, and then like their titles and interests.
Jen:This is a much more targeted way of Of getting to the right people.
Jen:And one of the reasons why this is really important is because if you
Jen:go down below, when I work with people, I'm like you might wanna think
Jen:twice about LinkedIn because LinkedIn advertising is really expensive.
Jen:The cost per click for Facebook is about a buck, versus.
Jen:5 56 bucks on LinkedIn, but then it's it was easier to target
Jen:people by position on LinkedIn.
Jen:So if you had an ad, you could be looking for someone who is, a marketing
Jen:specialist or CEO or, whatever it is that your particular target is.
Jen:You could do that a lot easier on LinkedIn, but then the ads are just almost
Jen:cost prohibitive for a lot of people.
Jen:So this is something you'd wanna test out if you're gonna do ads and
Jen:you wanna do Facebook ads, because most of your people are on Facebook.
Jen:You think they're active there, and then you can search based on their
Jen:particular demographic by decision making.
Jen:I think it's a really big it's a really big help for People who are running ads.
Jen:Yeah.
Jen:So that's a really big thing that's going on in the news.
Jen:The second thing is this report let me pull this up and this really leads
Jen:into what we're gonna talk about today.
Jen:I think Shelley's gonna put this Put the link to the report in the chat.
Jen:It is a form to sign up for the report if you're interested.
Jen:This, so this report is all about recession.
Jen:Recession proofing your business and the marketing that it takes.
Jen:It's like the rules of recession proofing it's pretty nerdy.
Jen:I'll be honest with you.
Jen:the link is pretty nerdy and it is a lot about recession
Jen:proofing and like how you run ads.
Jen:The thing from this report.
Jen:And I also have learned about this from Near Media.
Jen:I just trust, trust Near Media so much.
Jen:One of my trusted colleagues, David Mim is connected to it and
Jen:will put a link to them as well.
Jen:I think that their link is in the article, but they have a podcast
Jen:and they also have a lot of articles that come out and they send them out.
Jen:This is, this report talks a lot about ads.
Jen:There's a lot in there about billboards and all different kinds of things.
Jen:The piece that I think is the most interesting for our audience, for the
Jen:people who are listening to this show is that when is this part right here?
Jen:So play the long game for the best odds of success.
Jen:And if I were to share.
Jen:What my philosophy is for my own business and what it means to
Jen:have multiple revenue streams.
Jen:It is very much about playing the long game.
Jen:I go into a lot of things thinking like, in the long term, this is gonna be good.
Jen:Even if the immediate answer, maybe isn't there.
Jen:Meaning if I, even, if I can't immediately say, oh, I'm gonna make
Jen:a hundred thousand dollars from this.
Jen:I don't know.
Jen:I don't just walk away.
Jen:Like I'll look into it and I'll see what'll happen.
Jen:So here's the interesting thing here.
Jen:So when we talk about the recession and marketing, I actually had a
Jen:prospective client ask me about this.
Jen:Last week.
Jen:And it was like, what do I focus on in my marketing with,
Jen:there's gonna be a recession.
Jen:If money's gonna be tight, what do I do?
Jen:Do I focus on the people I have?
Jen:Do I focus on the people I don't have?
Jen:Do I stop marketing?
Jen:What do I do?
Jen:Cuz a lot of people stop marketing.
Jen:Which is what a lot of people did during COVID in the beginning of COVID and.
Jen:The longer COVID went on, then they had to go back and build up the brand awareness
Jen:again, and they had to do a lot of stuff.
Jen:So what I like about this is you.
Jen:If you're watching this, you can see play the long game
Jen:for the best odds of success.
Jen:So what that means is you work on the top of the funnel.
Jen:So you're always working on people, knowing who you are.
Jen:You're always working on a lot of the stuff that we do on this
Jen:show is top of the funnel stuff.
Jen:So marketing, how tos, when we look at.
Jen:at the top of the funnel.
Jen:That's like when people wanna get more information, they wanna learn some basic
Jen:tips, that's the top of the funnel.
Jen:And then.
Jen:We Shelley.
Jen:And I hope that some of you will subscribe to our newsletters and learn more in
Jen:depth about what it is that we do.
Jen:That's the top of the funnel is like how to informational stuff.
Jen:This whole show is like about getting you the tools that you need.
Jen:And then if you're like I really wanna take action.
Jen:Do I know anybody who can help me?
Jen:Oh, wait, I've been listening to this podcast, like that's top of the
Jen:funnel stuff, and then the podcast is top of the funnel and then you
Jen:hope to get people down into it.
Jen:So when this company did this research about marketing, they found that the
Jen:top of the funnel gives you the best odd success, like the overall impact.
Jen:If you have like limited resources, that type of thing is if you can focus on the
Jen:top of the funnel during a recession, it will yield better results than if you
Jen:focus on the people that you already have.
Jen:So constantly be building it constantly, be adding to who
Jen:it is that you have out there.
Jen:And then you can also focus on the bottom of the funnel, but if you are
Jen:always bringing people in it's one way of recession proofing your business.
Shelley:Very good.
Shelley:So I was listening to a podcast last week with Amy Porterfield and I wrote
Shelley:about this in my LinkedIn newsletter.
Shelley:And she said that if she had to go, if she could go back to when she
Shelley:first started and she could do three things that would make the most
Shelley:difference for her business, the number one thing she would do would be.
Shelley:Consistently create content and distribute it consistently every week.
Shelley:Cuz she had started off.
Shelley:It was, hit and miss and sometimes she'd podcast and sometimes she'd
Shelley:send out a newsletter, but it wasn't, there was no rhyme or
Shelley:reason there was no framework to it.
Shelley:So when you want to grow your business, Stay on track with it, even when all
Shelley:kinds of stuff in your life is blowing up.
Shelley:If you can just, and this was her suggestion, have a weekly podcast
Shelley:and a weekly newsletter, then at least you are not gonna lose all
Shelley:that momentum that you've built up.
Shelley:And you're going to continue to gain in momentum and have
Shelley:that top of funnel working for.
Shelley:And
Jen:yeah, I totally agree.
Jen:and the research bears it out.
Jen:, I think that sometimes, sometimes we.
Jen:Look to like Amy Porterfield and we say she's, what does she know?
Jen:She's so much further ahead than like where some people are in their business.
Jen:, that, it seems that's easy for you to say you have a team, you have all of
Jen:these things, like how, but there's something to that, not being hit or
Jen:miss being, being available all the time, answering questions talking.
Jen:Talking to people when they ask you questions, making sure that
Jen:you're responsive and replying.
Jen:These are all top of the funnel relation relationship, building
Jen:relation, relational marketing.
Jen:So when you know, and they say 20, 22 is the year of relationship marketing.
Jen:So building relationships, talking to people, we're seeing such an increase in
Jen:that personalization, people wanna feel.
Jen:Because they are special.
Jen:And the more that we can help people understand that we understand
Jen:what's going on with them and ask questions and then answer them, ask
Jen:people to reply to a newsletter.
Jen:And then when they do thank them and answer their questions, these are all
Jen:activities that help you grow your business because it's top of the funnel.
Jen:But it's also about like you just being available.
Jen:And being responsive.
Jen:And that's what a lot of, when we start talking about building out multiple
Jen:revenue streams, a lot of times it is about showing up consistently.
Jen:Yep.
Jen:And being that person that somebody thinks of when something comes up, that's right.
Jen:And they ask you are we ready to move into the training?
Jen:Part
Shelley:are we gonna do?
Shelley:Oh, we have yes.
Shelley:Training.
Jen:Okay.
Jen:Training.
Jen:I thought we were already in it.
Jen:are we in it?
Jen:OK.
Jen:We kinda had the transition, right?
Jen:Yeah.
Jen:So the repro, the, we have the proof.
Jen:So we shared the rules of recession proofing, focusing
Jen:on the top of the funnel.
Jen:The other piece of that is where does the money come from?
Jen:Okay.
Jen:Yeah.
Jen:So I have, so we're gonna, we were gonna start with active and then passive.
Jen:But the first thing we wanted talk about was brainstorming out like what it is
Jen:that you do , so you have like your active services that you do, and then.
Jen:There's we were calling him spinoffs when we were talking before the show.
Jen:But I would say that, everybody has their own methodology for like how
Jen:they brainstorm what it is that they do or what the possibilities are.
Jen:I love this book.
Jen:So Sally Foley Lewis still one of my favorite interviews of all time.
Jen:She is in Australia and she did.
Jen:She did a lovely interview where she was talking about how you always
Jen:put your own oxygen mask on first.
Jen:And you know that you have a compass in your heart.
Jen:And she's just all about leadership.
Jen:And the interview went really well.
Jen:We really enjoyed each other and she sent me this book.
Jen:Afterward because it was how she was building her business.
Jen:And I will say that this is exactly what I've tried to do for myself.
Jen:And it's, do work.
Jen:You love with people, you like the way that you want.
Jen:And it is called the thought leaders practice.
Jen:And I know that for some people being called a thought leader is
Jen:people don't like, people don't like thought leaders, but I'll say
Jen:that they don't like thought leaders.
Jen:If they don't actually know what they're talking about.
Jen:so whether or not you call yourself a thought leader is like your own business.
Jen:I don't tend to call myself that, but I am a subject matter expert on a few
Jen:things and I speak to those things and what this book is really great for.
Jen:And it's the only one that I know of that is this is it.
Jen:It goes.
Jen:Painstakingly through how you build a business that is based on your expertise.
Jen:And it tell, goes into what can I do that?
Jen:Am I a teacher?
Jen:Am I an author?
Jen:Am I it's like kind of breaks it down into all these different areas.
Jen:And then it's But then it goes further than that into what are the different
Jen:things that you could talk about?
Jen:And it's like building that like Rolodex of expertise and it walks you through
Jen:specifically how to like, brainstorm all of your ideas and you build out
Jen:and they want you to build out like 50.
Jen:So this isn't come up with five things that you can do.
Jen:, this is what are 50 things that you can do?
Jen:And then it goes through the process then of breaking down those ideas.
Jen:I think they're called like, Into like yellow sheets, something like that.
Jen:So you ha so if somebody asks for you for something, you always have something that
Jen:you can pull and talk to that thing, it's kinda like your quick sheet, and then
Jen:they have some different ways of breaking down presentations and things like that.
Jen:So you can draw people in then the other half of the book is about how
Jen:you build your business around that.
Jen:And a, and it goes into like how you manage your finances different levels.
Jen:Of businesses and things like that.
Jen:So I came across that before.
Jen:I think I had one passive income stream at that time when I read that
Jen:book and then it's really laid the groundwork for okay, I'm a teacher.
Jen:Like how do I build a business around teaching?
Jen:Cuz that's, I like to teach.
Jen:And so something like that.
Jen:So whether it's the thought leaders practice or something else, you need
Jen:a way that you can start recording all of the things that you can talk about.
Jen:And then all of the things off of that, that you can talk about.
Jen:, and like you build off of that and however you go about doing it, think of it as.
Jen:Not just if I was on a podcast, what would that look like?
Jen:It could be what would be all the presentations I could give, and then
Jen:you take this and then it becomes like your offers or it becomes your
Jen:services, or it becomes courses, and it's like all of the different pieces.
Jen:And that's how I.
Jen:Brainstorm, like all the different ways I can make money.
Jen:all the different things I could talk about to make money.
Jen:All the things that I could put out into the world that could eventually
Jen:lead to something else now, but I've done things that led to money that
Jen:I never even considered could lead.
Jen:To money or or like I just write things that I care about.
Jen:And then I get contacted by documentary.
Jen:What is that?
Jen:So there's also some luck and kismet, like in the whole thing, there.
Jen:Things happen.
Jen:But that's one of the ideas that I have around brainstorming when I'd
Jen:never seen anything and the thought leaders practice, I'm not a part of
Jen:their group, but they do have a group.
Jen:And at that time, Sally Foley Lewis was in their group where they walk
Jen:people through this entire process.
Jen:Yeah.
Jen:They're very.
Jen:They seem very kind.
Jen:I actually talk to them about it.
Jen:It just wasn't the right time or place for me to do it.
Jen:How do you go about brainstorming some of the different expertise and
Jen:different things that you can be
Shelley:speaking well?
Shelley:Yeah.
Shelley:And this is a good place for content creators who want to
Shelley:transition to content entrepreneurs to really pay attention and to.
Shelley:Have a tool for that transition.
Shelley:And that sounds like a really great tool.
Shelley:What we did was we took a step back and said, what do people come to us for?
Shelley:What are they asking us?
Shelley:What kind of help do they need from us that we.
Shelley:Are one we're good at it.
Shelley:And two, we enjoy doing that.
Shelley:We enjoy helping people.
Shelley:And so the first thing was okay, we are great at putting
Shelley:out livestream YouTube videos.
Shelley:And we are always being approached by people is to say, how do
Shelley:I build a YouTube channel?
Shelley:How do I do live streaming?
Shelley:What kind of equipment do I need?
Shelley:But, created a business out of helping people to transition
Shelley:from a non creator to a creator.
Shelley:And then of course, this show helps us go take people from creator
Shelley:to content entrepreneur and by introducing these methods of finding
Shelley:these ways that, that you have your primary and your passive yeah.
Shelley:Streams of income and.
Shelley:Of course, once you start your primary, then other things
Shelley:start to spring up, as you said.
Shelley:So we started helping people with live streaming and production, and then other
Shelley:people came to us and had questions about starting a podcast or Publishing a
Shelley:book and we said, yes, we've done that.
Shelley:We can help you with that.
Shelley:So once you tell people what you do, then they'll start coming to you
Shelley:and saying, can you help me do that?
Shelley:Yeah.
Shelley:And then it Springs from that some people might say I already have this piece of it.
Shelley:I need this piece of, can you help me with that?
Jen:Yeah.
Jen:And so much came up for me while you were talking.
Jen:I didn't talk about like in the beginning, I'm an accidental entrepreneur.
Jen:Like I was a, an executive at the city of Portland and I had worked
Jen:there for 10 years and the job that I had created in my last position.
Jen:Actually the one that made me an executive, I was like, this is so boring.
Jen:I wonder what the next project is.
Jen:And then when I found out that was it, I was like I'm not
Jen:gonna be able to do this, and.
Jen:And it ended quicker than I had anticipated.
Jen:And I found myself, and I had started helping people with websites and
Jen:with marketing and stuff on the side.
Jen:And then I ended up like suddenly oh, I guess this is what I'm doing now.
Jen:But I never really enjoyed building websites.
Jen:It was never really my thing.
Jen:What I really wanted to do was help people with a lot of what I do now.
Jen:A lot of my skills are around apps and helping people build text
Jen:tech stacks and helping people articulate what it is that they do.
Jen:But I.
Jen:Had a hard time articulating what it is that I could do for people, and
Jen:so a lot of times you don't know how you're helping or impacting other
Jen:people until you start asking them.
Jen:And until you start, like figuring out the words that they use to describe
Jen:what you do and how you help them.
Jen:And then it's exactly like what Shelley was saying.
Jen:You figure out what people want and then you go after it.
Jen:In the process, like I've also continued to develop some of my other ideas and
Jen:it becomes like the tricky business of finding ways to articulate what
Jen:it is that people actually need.
Jen:Which is different from what everybody's telling them that they need.
Jen:It's interesting.
Jen:And that's one of the things about what I do is it's very different and I was
Jen:sharing this with Shelley before we got on, I'm always looking at opportunities.
Jen:And researching them, even if they come in from people, I don't know, like in
Jen:a LinkedIn connection, that's how the documentary happened or just some of
Jen:the emails that I get that everybody I think throws out, I actually read them.
Jen:And that's how I got my passive income stream for Creating audio
Jen:content, which then from the audio content became Epiphany Courses.
Jen:I'll go into meetings with people.
Jen:And if I think that if I stick with it and I meet people, it can grow into
Jen:something or the people paying me or a large organization that I know I'm
Jen:never gonna have to fight for money.
Jen:They're gonna pay me.
Jen:I'm more willing to go into it, even if the immediate amount is
Jen:smaller than o other clients that I could get, I have a very different
Jen:perspective around how to do it.
Jen:I feel like once I'm in and I do a good job and I show up
Jen:like anything could happen.
Jen:And I feel like that is really what has been happening for me in my business over
Jen:the last five years is I have met people.
Jen:I have said yes to things I've said no to a lot of.
Jen:And then when I'm in there, other people notice and they think of
Jen:me, when something else comes up.
Jen:And so I have in my business, my active income stream is as.
Jen:Of marketing a one on one marketing person.
Jen:I can, I don't build websites anymore unless it's like super special.
Jen:cause it's not my favorite thing to do.
Jen:But I do a lot of marketing coaching.
Jen:I help people build out their tech stack.
Jen:I review people's marketing.
Jen:That's what I do.
Jen:That's my B2B.
Jen:One to one let's work together.
Jen:Thing, that's the primary service.
Jen:If you go to my website then I have all of the other stuff , that's just happened,
Jen:the other PAC active income streams are, I work with the economic development
Jen:division for the city of Portland and I meet with small business owners.
Jen:I.
Jen:A coach for accelerate fund.
Jen:That's a large fund in Oregon that helps women entrepreneurs get access to capital
Jen:and they have a coaching pool of people.
Jen:And they send people to me, if it's a match for my skills they may, we work
Jen:together for a set number of hours.
Jen:that's a whole other thing that happens.
Jen:I have an opportunity to potentially teach at an area university to teach marketing.
Jen:I'm currently evaluating that one.
Jen:I have like all these different things that can happen.
Jen:The teaching thing came about because when I first started
Jen:my podcast, I got this random.
Jen:And this is the passive income stream is I got a random email from a company.
Jen:It turned out that they're like a really large ebook company in Europe.
Jen:But they distribute eBooks and they were just breaking into audio.
Jen:And they asked.
Jen:If I could edit, this was like back in 2018.
Jen:If I could edit old podcast episodes and put 'em on their platform and
Jen:they would pay me and I was like okay.
Jen:So I did 10 episodes.
Jen:These were like early shows and put 'em up on this platform and then Three or six
Jen:months later, they said we wanna pay you.
Jen:And I was like, okay.
Jen:And I was like, really careful, cuz I was nervous.
Jen:I was like, why how you want my banking information?
Jen:I don't even know you, I sent you something like six months ago.
Jen:But then when the money showed up, I was like okay, what else would you like?
Jen:so then I just started making more and more classes.
Jen:And they, many of which were never podcast episodes ever.
Jen:I can still send them emails and just be like, what do you need right now?
Jen:And then I can just make stuff.
Jen:And it's not an immediate payout.
Jen:But I just do it once and they send me.
Jen:Money.
Jen:It's the most passive thing in the world.
Jen:It's like a dream, it's like pat Flynn, passive income stuff, do it
Jen:once and make a billion dollars.
Jen:So I actually have that and that's a passive income stream.
Jen:And when.
Jen:The pandemic hit, I, I help small business owners with marketing.
Jen:So when the pandemic hit and everybody is whoa, we don't know what's gonna happen.
Jen:We're gonna stop.
Jen:We're gonna stop doing marketing.
Jen:I leaned into teaching because I knew I had this passive income stream.
Jen:I knew that with everybody being.
Jen:At home, there would likely be an increase in training for especially
Jen:big companies cuz the ebook company gig is really for large companies.
Jen:And I just pressed into that and started saying yes to teaching for
Jen:Thai, Oregon the small business development center and worked really
Jen:hard on the passive income stream knowing that I would get paid later.
Jen:And it's set me on this other trajectory of teaching and I've
Jen:met a lot of cool people there.
Jen:And all of that speaking and teaching then also goes into
Jen:your primary revenue stream.
Jen:Like you can't just talk about whatever, and, you have to be staying
Jen:within your lane of expertise.
Jen:and just being out there and available where people can see you and showing
Jen:up again, like over and over again.
Jen:And then people think of you when opportunities happen.
Jen:And some of them, my best clients that I've ever had came from speaking.
Jen:Like my best.
Jen:One of my favorite clients came when I spoke at a group and a friend of
Jen:a friend told them about me and they asked me for a proposal and
Jen:then they hired me and it was a huge contract and we're still connected and
Jen:their business is doing really well.
Jen:So you can't ever look at something and say don't know what I'm
Jen:gonna get about out of it today.
Jen:I'm not gonna do it.
Jen:You have to think strategically and set yourself up for success
Jen:by building out the relationships.
Jen:And I'm not saying do it for free.
Jen:I do very little for free , but it may not be like that.
Jen:$10,000 client, like there are a lot of gurus out there that
Jen:say offer $20,000 packages and then you only have to sell five.
Jen:And it's they're not telling you how hard it is to sell those five packages.
Jen:All right.
Jen:I was like, wait a minute.
Jen:Is she freezing again?
Jen:Oh, no, I'm not freezing.
Jen:no, but they don't tell you how hard it is to do that.
Jen:It's a lot easier to build out these relationships and then it just
Jen:means the back end of your business requires a little more effort than,
Jen:I guess if you have five clients and they're each paying you $20,000.
Jen:But it means that then I'm not tied in to any one way of doing business yeah.
Jen:I make a good living and if one thing dries up, then it usually
Jen:means one other thing is increasing.
Jen:That's good.
Shelley:That's good.
Jen:Yeah.
Jen:And that's how you have to map it out.
Shelley:When I wrote the description, I said, what if your clients dry up?
Shelley:That happened to us.
Shelley:We had one really strong client that we were very happy with.
Shelley:And even though we were looking for more clients we were happy and then he died and
Shelley:then we had nobody . So you can't put all your eggs in one basket and hope that that
Shelley:it just continues on anything can happen.
Shelley:So you gotta start padding where you can.
Shelley:Now we have a couple of passive income sources.
Shelley:We have a course up on Udemy that we occasionally get money from.
Shelley:We have YouTube videos that still get views and are monetized.
Shelley:So we get a little bit of money from YouTube every now and then
Shelley:we have books up on Amazon.
Shelley:So every now and then we'll get some money from Amazon.
Shelley:We have a store that is on Amazon, where.
Shelley:Put all of the equipment that we use and recommend, and we send people there.
Shelley:And so we can get commissions from that.
Shelley:Yeah.
Shelley:So these little things they can add up, but they are passive.
Shelley:Once they're up, you don't have to think about them anymore.
Shelley:And occasionally you'll get a check from it, but you can't
Shelley:really count on that either.
Shelley:You have to really always be looking for that next thing to, to
Shelley:replace whatever you might lose.
Jen:No, that's totally true.
Jen:And I, I also know about having one really big client and then,
Jen:that, and that client left.
Jen:Maybe close to year at this point, and there, but there were a couple
Jen:years where, I felt like that client was sustaining my entire business.
Jen:Yeah.
Jen:Cause they had just take, they'd take taken over enough resources.
Jen:That was my big thing.
Jen:And I was always very nervous about it because yeah.
Jen:You never know what could happen.
Jen:And I was very blessed that when They, we stopped working together cuz
Jen:they were just in a different place.
Jen:And I was in a different place that I was, I had a pretty soft landing,
Jen:and part of it is because I had set up all of these other opportunities and
Jen:think of it as like a garden, really.
Jen:You're planting seeds with everybody that you meet and.
Jen:They blossom over time.
Jen:And like I said, no one thing was super lucrative, but now.
Jen:Some of the parts is much more lucrative.
Shelley:You don't just want zucchini in your garden and nothing else.
Shelley:You want some tomatoes, you want some peppers, you want some other
Shelley:things in there to make a nice salad.
Jen:exactly.
Jen:So I've been very fortunate in that I have all of these different
Jen:things and I'm always looking for other opportunities as well, and
Jen:it's a different way of doing it.
Jen:Honestly, it's a lot less effort.
Jen:I've tried to sell the $20,000 package.
Jen:I know what goes into that.
Jen:Could I do it?
Jen:Yes.
Jen:Is it fun for me?
Jen:No, , my way of doing it and I still get the big sales, but they just come
Jen:through different channels because I've built a lot of relationships.
Jen:So really for me, it in.
Jen:In my own business, a lot of stuff has happened because of building strong
Jen:long-term relationships with other people.
Jen:That's
Shelley:right.
Shelley:And speaking of long-term relationships, if you haven't yet signed up
Shelley:for Jen's newsletter, get on it.
Shelley:Cause she puts out great content every week and additional
Shelley:resources are in there.
Shelley:So how do they do that?
Jen:Oh, you can go to women conquer biz.com/newsletter.
Jen:And yeah, with this last newsletter we talked about.
Jen:Twitter is a great place.
Jen:Now they've got something that's very similar to Google business profiles.
Jen:You can also add your products there.
Jen:So that was, I'm always highlighting one thing that's really going on
Jen:and giving small business tips for helping your business and
Jen:Shelley, what do you have going on?
Shelley:I have a framework that can help people.
Shelley:If you were paying attention, when we talked.
Shelley:Putting out content and being a content creator.
Shelley:And that's the first step, then go to framework dot educate
Shelley:media.studio and get your framework and schedule and get started on
Shelley:your consistent content creation.
Shelley:That's right.
Jen:Yes.
Jen:That's awesome.
Jen:Does anybody have any questions about passive income streams?
Jen:We haven't.
Jen:I know people are watching.
Jen:I can see you out there.
Jen:, but we don't know if anybody's got any questions.
Jen:All right.
Jen:So are, do you have any else, any, anything else to add or should
Jen:we move on to tweaks of the week?
Jen:I
Shelley:think I'm ready to move on.
Shelley:I think we've covered it.
Shelley:You guys better have your main, your primary and you gotta have
Shelley:your your backup passives and and keep adding in revenue streams
Shelley:when they become available.
Shelley:Okay,
Jen:Carl Jody's here.
Jen:I'm here.
Jen:No questions.
Jen:There you go.
Jen:All right.
Jen:Cause we're thank you for answering everything.
Jen:That's right.
Jen:All right.
Jen:So I love this listen being productive.
Jen:Yep.
Jen:Let's know how works see productive, highly productive listen,
Shelley:Highly does at work.
Shelley:I like
Jen:it.
Jen:All right.
Jen:Let's get into
Shelley:some tweaks a week.
Jen:So today I wanted to share it's called looped in.
Jen:It is, as it says, here on their website, keep your customers in the loop.
Jen:All in one tool for collecting feedback, building roadmaps, sharing, change
Jen:logs, and publishing knowledge bases.
Jen:Okay.
Jen:So what this is.
Jen:If this is something I'm using for Epiphany Courses,
Jen:and you'll find this a lot.
Jen:If you do a lot of apps, like the people are always sharing their roadmap.
Jen:This is what I'm building.
Jen:This is, these are the features that you can expect next.
Jen:So it's but it's also a place where you can collect feedback
Jen:from people they can vote.
Jen:They can comment and leave some reactions.
Jen:All different kinds of things.
Jen:So there's a lot of bells and whistles on here that I'm not going to use,
Jen:but for Epiphany Courses, we have a whole slate of courses that we want to
Jen:offer, but we're not the hugest team.
Jen:There's not a lot of us.
Jen:And so we need to figure out the best courses that are really gonna hit the
Jen:mark with people as, as good as possible, as close as, as much as possible.
Jen:What I am using.
Jen:So I decided to use, I'm trying it out.
Jen:And I liked it.
Jen:I like it is for Epiphany Courses.
Jen:We are using looped in, this is what it looks like here.
Jen:I just put in a few, I'm gonna add more later.
Jen:And so it's a place where we can say, Hey, these are the
Jen:courses that we're working on.
Jen:These are the topics that we can speak to.
Jen:People can vote, you can add a vote or.
Jen:Oh, I just voted for myself.
Jen:Okay.
Jen:I should probably take that off.
Jen:just UN voted.
Jen:They can also submit like ideas for what courses they want, which I love.
Jen:So we're gonna open this up to our members.
Jen:I haven't even added everything yet.
Jen:And then as we get more information about what it is that we're doing
Jen:next, this will be where we'll keep our roadmap so that people are.
Jen:In the loop around the different classes that we're offering what it
Jen:is that is coming up next, I feel like that builds excitement around
Jen:What's in the membership what's coming up next, keeps people interested.
Jen:And I think that you can use it.
Jen:You can certainly use it for an app.
Jen:I think a lot of people do that where they're like, feature building excitement.
Jen:I've been really happy with it so far.
Jen:We were using a different tool called canny.
Jen:And it wouldn't do what I wanted it to.
Jen:And it was partially because the, I was using the free version and the
Jen:paid version was like, $400 a month and I'm like, I'm not gonna do that.
Jen:I'm never gonna do that.
Jen:So I went on the hunt for something that was more cost effective
Jen:and so far it's been great.
Jen:And if I pay for it, it's affordable.
Jen:I think that the pricing is, let me take a look here.
Jen:The free product is pretty, pretty substantial.
Jen:And then, the startup plan is like $12 a month, so that's pretty cool.
Jen:Oh, you have it up.
Jen:Look at that.
Jen:Oh, I have it up.
Jen:You just shared my screen.
Jen:that's right.
Jen:So it's pretty neat.
Jen:You can have like feedback boards.
Jen:We can do an awful lot on the free plan.
Jen:But I'm thinking about bumping up so that we can have in embedable pages,
Jen:cuz a lot of what we're doing with epiphany is we wanna keep everything
Jen:on one platform as much as possible.
Jen:So we're not saying go here for this and go here for this, but it is important
Jen:I think to constantly be working on feedback and getting information.
Jen:If you go down here.
Jen:There are a couple things that are on.
Jen:So this is CSTAT.
Jen:So this is a really important metric in marketing that
Jen:doesn't get talked about enough.
Jen:It's like we are going through like the lifetime value of a customer.
Jen:A lot of that is, is done by.
Jen:Polling people and making sure that they are happy.
Jen:And this is something that is you can get like the sentiment of
Jen:the people you're engaging with.
Jen:You can get more information about how they're interacting with their,
Jen:with your product, how likely they are to recommend it to somebody else.
Jen:These are all things that are really important.
Jen:. So that was one of the reasons why I decided to go with this product too, is
Jen:if you're trying to build something and you're trying to get attention around
Jen:it, and you're trying to find out like, one of the best things that you can do
Jen:is ask the people who are already here.
Jen:what it is that they like and how things are going.
Jen:And then you can continue to build that credibility and
Jen:that relationship with people.
Jen:I guess that U unbeknownst to me, the real theme of today is
Jen:about building relationships.
Shelley:That's always great when you discover things as you're doing the show.
Shelley:That happens to me frequently, and sometimes I discover it is I'm
Shelley:writing the blog post about the show.
Shelley:I'm like, oh, look at that.
Shelley:Oh we discovered this together.
Shelley:Yeah,
Jen:it's good.
Jen:Yeah.
Jen:Yeah.
Jen:So that's the tweak of the week looped in it is at loopedin.io
Jen:and I would suggest using.
Jen:If you are building an app, if you're building a community if
Jen:you need to collect feedback from people, I was thinking about it.
Jen:Like we could actually do something with the show as well, if we wanted to oh.
Jen:And have a roadmap where we're talking about the different
Jen:topics and get people to vote on show ideas and things like that.
Jen:Yeah.
Shelley:Very good.
Shelley:All right.
Shelley:I guess we are ready for our inspirational moment.
Shelley:If you are.
Shelley:All right.
Shelley:So today we're talking about the world and the shape that it's in and how we want
Shelley:to make the world a better place to live.
Shelley:First we have to accept what is before we can move forward on changing what
Shelley:it is into what we want it to be.
Shelley:That acceptance has to come first.
Shelley:And begin where the world is, change it as we think it should be.
Shelley:There are plenty of small steps that we can take on the way to that bigger goal.
Shelley:I talked about this again in my LinkedIn newsletter this week that sometimes
Shelley:all we can manage is to get that little bit of content out that week.
Shelley:And that's all we can manage.
Shelley:We have too much going on in our lives.
Shelley:Like Jen, get burned out, need to be back and away a little bit so that you can
Shelley:come back with fresh eyes and fresh ideas.
Shelley:Maybe there's some.
Shelley:We all have stuff we all have stuff going on in our lives
Shelley:that overwhelms us sometimes.
Shelley:But if we can eek out just one little piece of content that week to keep our
Shelley:momentum going so that we don't slide into oblivion and podfade and whatnot then we.
Shelley:We are accomplishing something.
Shelley:And that is important.
Shelley:That is the thing that's going to make the changes that change the world.
Shelley:Those little things, just like adding on that one little revenue stream that
Shelley:Jen added on, and then eventually it grew bigger and adding on those little
Shelley:pieces onto what you're already doing.
Shelley:Just one little extra thing that can make a big difference in the.
Jen:Absolutely.
Jen:And I think that you're doing it, Shelley, you're doing it.
Jen:I'm
Shelley:I'm working it,
Jen:working it that's right.
Jen:And that's what all of you out there are doing as well
Jen:is you're doing it every day.
Jen:Focus on the top of the funnel, build on those relationships and just be
Shelley:consistent.
Shelley:Be consistent show up and that's what we plan to do.
Shelley:We showed up today.
Shelley:We're gonna show up again next week and we hope that you show up as well.
Jen:Yeah.
Jen:Thank you so much for being here.
Jen:Have a great week.
Jen:Everybody.
Shelley:Thank you for joining the Women Conquer Business podcast hosted
Shelley:by Shelley Carney and Jen McFarland, please subscribe and leave a comment or
Shelley:question regarding your most challenging content creation or business problem.
Shelley:Then share this podcast with family and friends so they can find the support
Shelley:they need to expand their brand and share their message with the world.
Shelley:Check the show notes for links to valuable resources and come back again next week.