Artwork for podcast The Mark G Show
My Nightmare With Team Sunshine Solar: A Cautionary Tale
Episode 14511th November 2024 • The Mark G Show • Mark G
00:00:00 00:48:40

Share Episode

Shownotes

Join me for a revealing live podcast where I share my shocking experience with Team Sunshine Solar. From cutting down trees in a way that damaged our flagpole and electrical wires to the delivery of a dumpster that reeked of rotten fish, my ordeal was nothing short of chaotic. The crew's lack of professionalism left my yard in disarray, and their failure to communicate properly made the situation even worse. I'll detail how a supposed cost-saving solution turned into a nightmare, and why you should think twice before considering their services. Don't miss this eye-opening account that underscores the importance of due diligence when hiring contractors.

Join me tonight for a live podcast where I reveal my unbelievable ordeal with Team Sunshine Solar (https://www.teamsunshine.solar/). From trees being cut down improperly—damaging our flagpole and electrical wires—to a rotten fish dumpster delivered two days early, and a crew that left a mess behind, I'll share every detail. Don't miss this eye-opening account before you consider their services!



You can Support the stream here https://linktr.ee/themarkgshow


Follow us on social media to stay updated on upcoming episodes and exclusive content and stream donations: https://linktr.ee/themarkgshow


#TeamSunshineSolar #SolarInstallation #CustomerExperience #LivePodcast #ConsumerAlert #HomeImprovement #SolarEnergy #BadService #HomeownerBeware #PodcastLive #Realreview #Review #Maine #Newengland



Mark G. recounts his harrowing experience with Team Sunshine Solar, a company he initially turned to for relief from his exorbitant electric bills. After deciding to install solar panels to cut his monthly costs from $600 to $300, the journey quickly took a turn for the worse. From the onset, communication issues arose as Team Sunshine subcontracted tree-cutting services to clear the way for the solar panels. This led to a disastrous situation where a tree fell, damaging his beloved flagpole and knocking out power lines in the process. The ensuing chaos left not only Mark but also his neighbors without electricity for hours, highlighting the ripple effects of the company's negligence. Mark dives into the details, showcasing the lack of professionalism and preparation that plagued the installation process.

Takeaways:

  • Switching to solar panels can significantly reduce your monthly electric bill, but be cautious about the installation company you choose.
  • Team Sunshine Solar's subcontractor mishandled tree removal, resulting in damage to property and power lines.
  • It's crucial to have proper communication with contractors to prevent misunderstandings and mishaps during home improvement projects.
  • Check for local regulations and safety measures like 'dig safe' before undertaking any digging work.
  • The quality of customer service can vary greatly, and it's important to advocate for yourself as a customer.
  • Consider thoroughly reviewing a company's reputation and customer feedback before hiring them for solar panel installations.

Links referenced in this episode:


Companies mentioned in this episode:

  • Team Sunshine Solar
  • Team Sunshine
  • Team Hughes

Transcripts

Mark G.:

All right, what's going on, everybody?

Mark G.:

What's going on?

Mark G.:

This is the Margaret G.

Mark G.:

Show.

Mark G.:

We're live right now on Facebook, LinkedIn, YouTube, Twitch X Kick, and Rumble, as well as you're going to be listed Apple Podcast, Spotify podcast, and every other place you can listen to a podcast.

Mark G.:

We are live right now.

Mark G.:

Ladies and gentlemen, welcome into the show.

Mark G.:

I am the Mark G.

Mark G.:

Show.

Mark G.:

For those who've been listening to my podcast, you have heard that my wife and I have decided that we are switching the solar panels.

Mark G.:

Why were we switching the solar panels?

Mark G.:

Because I'm paying, like, 600 freaking dollars a month in my electric bill, which is absolutely nuts.

Mark G.:

$600 is insane.

Mark G.:

So we thought about.

Mark G.:

We're like, you know, let's go to solar panels.

Mark G.:

A sales rep guy that I talked to.

Mark G.:

Nice guy, Nice guy.

Mark G.:

I can't really talk bad about my sales guy.

Mark G.:

He, you know, he set us up with an all right price.

Mark G.:

We're down to $300 a month.

Mark G.:

I'm okay with that.

Mark G.:

But when you do the math, $300 a month, 25 years, you're looking at right around $90,000 for the whole setup at the end of the 25 years.

Mark G.:

So let's put.

Mark G.:

Let's just put a bank on and say I'm investing $90,000 in solar panel on my house.

Mark G.:

Does it make sense?

Mark G.:

Yes.

Mark G.:

It cuts my electric bill down half, so I'm saving money.

Mark G.:

But the reason why I'm here is to talk about Team Sunshine and how they handle the installs, because I am not happy at all.

Mark G.:

Not happy.

Mark G.:

And it all started with the first episode where they decided they.

Mark G.:

They offered to cut down our tree in the front of our house so that way there, the more sunlight would hit our house.

Mark G.:

I was like, all right, that sounds phenomenal.

Mark G.:

Like, I was thinking about getting that tree down anyways.

Mark G.:

So, yeah, I definitely would love to have that tree down, because, you know, that tree down, I don't have to worry about it falling on my house during any storms and stuff like that.

Mark G.:

So I was all about it, ladies and gentlemen.

Mark G.:

They're like, oh, we got our own people.

Mark G.:

They come out and they do it.

Mark G.:

We got our own tree cutters.

Mark G.:

They do not absolutely have their own tree cutters.

Mark G.:

They subcontract out their tree cutters.

Mark G.:

We'll get to their website soon enough.

Mark G.:

Let me show you.

Mark G.:

This is insane.

Mark G.:

For those who are listening on the.

Mark G.:

On the audio, you'll have to watch the video on YouTube.

Mark G.:

It will be live.

Mark G.:

It'll be up on there But I'm going to show y'all the tree.

Mark G.:

The tree videos.

Mark G.:

We're going to do the tree videos first.

Mark G.:

And I'm going to pull up the tree videos, mind you.

Mark G.:

I want you to remember, I want you to think of a tree that's taller than my house.

Mark G.:

The span of the branches are at least 10, 12ft long.

Mark G.:

The span of these branches.

Mark G.:

This guy pulled up in what appeared to be an excavator to cut down this tree.

Mark G.:

Nobody climbed the tree to trim down the branches, Knock down the branches first.

Mark G.:

You know what they should be doing, right?

Mark G.:

You should be scaling the tree, cutting the branches down, getting the tree down to a solo limb.

Mark G.:

Nah.

Mark G.:

So we're gonna start with the first one here, folks.

Mark G.:

This is the tree falling one.

Mark G.:

I'm gonna.

Mark G.:

I think this is my flagpole.

Mark G.:

All right, so this one right here, we're gonna be pulling up.

Mark G.:

This one has my flagpole.

Mark G.:

All right, so let's go ahead and let's play this one here.

Mark G.:

This is the first video of the tree.

Mark G.:

We got three videos of the tree.

Mark G.:

I would have stopped it, right?

Mark G.:

I won't.

Mark G.:

Team Hughes.

Mark G.:

You know, I had confidence.

Mark G.:

I thought maybe the guy.

Mark G.:

Sully, this is at my house.

Mark G.:

Yes, sir.

Mark G.:

So this is.

Mark G.:

This is the solar panel install of my house.

Mark G.:

We're still waiting for it to be done, by the way.

Mark G.:

We'll get to that.

Mark G.:

We're still waiting.

Mark G.:

We're like two and a half, three months in for the install to be done.

Mark G.:

All right, so here is the tree episode.

Mark G.:

This is the first video of the tree episode.

Mark G.:

I got three videos.

Mark G.:

Let's play the first video.

Mark G.:

This one here is when they started doing the first amount of damage.

Mark G.:

This is when the damage started.

Mark G.:

I had a lovely flagpole.

Mark G.:

I had a lovely.

Mark G.:

A lovely flagpole.

Mark G.:

Well, excuse me, I can't speak.

Mark G.:

A lovely flagpole in front of my house.

Mark G.:

I'm waiting for my new flagpole.

Mark G.:

All right, here we go.

Mark G.:

All right, as you can see right now, I'm gonna fast forward a little bit here.

Mark G.:

But as you can see, you see the equipment he's using to cut this, that's what he's using to cut.

Mark G.:

This is a video my brother in law took.

Mark G.:

I just walked by, you see my lovely Trump hat.

Mark G.:

All right, so my brother in law is recording this one.

Mark G.:

All right, so look at that.

Mark G.:

That's what he's using to cut tree with.

Mark G.:

All right, let me fast forward a little bit here.

Mark G.:

Let me go.

Mark G.:

We're going to go up a little bit.

Mark G.:

Cuz he.

Mark G.:

He Sits there and he's trim, he's cutting at it a little bit.

Mark G.:

They're thick branches, y'all.

Mark G.:

Look at how much taller that tree is to my house.

Mark G.:

Okay, Keep that in mind.

Mark G.:

We're going to go fast, Right?

Mark G.:

Here we go.

Mark G.:

Starting to fall.

Mark G.:

Watch how close comes to the power lines connecting to my house.

Mark G.:

Number one.

Mark G.:

See my flag pole?

Mark G.:

Oh, my flag pulls no more.

Mark G.:

Y'all see that?

Mark G.:

Oh, one more time.

Mark G.:

Watch it.

Mark G.:

My brother in law moved his camera away, but yeah, that just, that just completely snapped my flagpole in half.

Mark G.:

So that was tree falling number one.

Mark G.:

That was his first mistake.

Mark G.:

Okay.

Mark G.:

Dear God, I have to get this off my chest, y'all.

Mark G.:

This is crazy.

Mark G.:

All right, now we're going to tree fall number two.

Mark G.:

We got two videos of this.

Mark G.:

Whoa.

Mark G.:

Son of a bitch.

Mark G.:

Hold on one second.

Mark G.:

Damn camera just zoomed in.

Mark G.:

Hold on.

Mark G.:

All right, all right.

Mark G.:

So the next one I'm going to show you, we got two different viewpoints of this one.

Mark G.:

This is the big one.

Mark G.:

And then we got some images to show.

Mark G.:

So this next episode is he decided to stop cutting all the branches and he decided to drop the tree.

Mark G.:

Okay, he decided to drop the tree after taking out like three branches.

Mark G.:

He took off three branches and said, ah, screw it, we're gonna drop the tree.

Mark G.:

My neighbor next to me said, hey, if you can just go ahead and push it down to my driveway so you can get it over with, just push it forward and drop it down.

Mark G.:

Get it over with.

Mark G.:

A smart man would have said, this tree is too big to do that.

Mark G.:

It's, it's, it cannot be controlled because there's too many branches on it.

Mark G.:

But a smart man did not think, let me go ahead and show you these next two videos.

Mark G.:

Okay, here's video number two.

Mark G.:

Y'all hear my brother in law say, oh, you done up, Bam.

Mark G.:

Yep, done up.

Mark G.:

Y'all see what happened there, right?

Mark G.:

He decided to drop it and he pushed it.

Mark G.:

And because he didn't trim it up all the way, she, well, straight to the power lines.

Mark G.:

Straight to the power lines.

Mark G.:

Blew the transformer.

Mark G.:

Oh, absolutely blew the transformer.

Mark G.:

He was, absolutely blew the transformer.

Mark G.:

Now this next video, my neighbor next door to me, my other neighbor, not the one where they, it was dropping over her lawn.

Mark G.:

But the next, the other neighbor decided to record a video as well.

Mark G.:

Everybody's out there like, how the, this guy cutting this tree with this, how the fuck did this guy think that it was so intelligent to cut a tree with this?

Mark G.:

I, I, I'll talk more About Team Sunshine and how they handled the subcontractor and how what they did and how he decided, hey, let's do it.

Mark G.:

Okay, so here's the next video.

Mark G.:

Oh, we'll watch that one again.

Mark G.:

Watch.

Mark G.:

Ooh.

Mark G.:

So that.

Mark G.:

That right there, ladies and gentlemen, that one's the worst one of all, is.

Mark G.:

You really see how that tree fell?

Mark G.:

That.

Mark G.:

That was one of his guys.

Mark G.:

Now, mind you, I was over at that house across the street, cuz my young son ran over there.

Mark G.:

So I went to go grab my youngest child, and we couldn't move because I was like, all right, I'm close to my buddy's house.

Mark G.:

My.

Mark G.:

My neighbor across the street.

Mark G.:

I'm close to his house.

Mark G.:

If anything goes wrong, I'll get my kid.

Mark G.:

I wasn't expecting power lines to be hit, let me tell you.

Mark G.:

I was freaked the out because I instantly, as soon as I saw that tree fall and I grasped my son and I just booked it back further and.

Mark G.:

Because I.

Mark G.:

I saw something bad happening but blew the transformer and.

Mark G.:

Yeah, y'all, this is when.

Mark G.:

This is when.

Mark G.:

This is.

Mark G.:

This is just blunt of things.

Mark G.:

I should have shared the picture of my shoe and stuff like that too.

Mark G.:

Maybe I'll try showing it on my phone if it my green screen, but so there's that.

Mark G.:

All right, let me show you the aftermath.

Mark G.:

This is all still on the tree.

Mark G.:

We're still talking about the tree falling.

Mark G.:

These are images of the aftermath.

Mark G.:

Oh, wait, nope, that ain't the tree.

Mark G.:

Hold on one second.

Mark G.:

That's not tree.

Mark G.:

Where the hell's the tree mark?

Mark G.:

All right, tree must be up further.

Mark G.:

All right, let's go here and here.

Mark G.:

So as you can see here.

Mark G.:

Why didn't.

Mark G.:

Why didn't those pictures show, right?

Mark G.:

Hold on one second, y'all.

Mark G.:

All right, so as you can see, number one, you see what the fucker did in my lawn?

Mark G.:

Tore the living piss out of my front lawn.

Mark G.:

My lovely flagpole was in there somewhere.

Mark G.:

It's no more.

Mark G.:

I'm.

Mark G.:

I'm waiting on my new flagpole.

Mark G.:

I have yet to receive that.

Mark G.:

It's been, what, three weeks?

Mark G.:

I have not seen a flagpole.

Mark G.:

Well, my lovely flagpole was down in here.

Mark G.:

Let's see here.

Mark G.:

This is.

Mark G.:

This is the excavator right here.

Mark G.:

You can see him trying to pick up the tree, mind you.

Mark G.:

Now, how do you take care of debris.

Mark G.:

How do you take care of debris at a job site?

Mark G.:

He got it all up, which shocked the hell out of me.

Mark G.:

He got it all up, which shocked the hell out of Me.

Mark G.:

But this right here is insane.

Mark G.:

This is.

Mark G.:

He cleaned up the debris.

Mark G.:

Normally, you bring a dump truck, clean debris.

Mark G.:

They didn't do that.

Mark G.:

They also drove two and a half hours to come to my.

Mark G.:

Oh, whoop.

Mark G.:

That's not it, neither.

Mark G.:

There's your lovely transformer.

Mark G.:

Oh, he was absolutely embarrassed, Sully.

Mark G.:

He.

Mark G.:

He was.

Mark G.:

This is the transformer that Blue King.

Mark G.:

Mental.

Mark G.:

Thanks for the follow.

Mark G.:

That's the transformer that blew.

Mark G.:

This right here, this is my buddy Mike's son's car.

Mark G.:

Son of a.

Mark G.:

All right, we got to figure this out here.

Mark G.:

Go.

Mark G.:

Oh, I see what's going on here.

Mark G.:

Give me one second, y'all.

Mark G.:

Let me drop down.

Mark G.:

Let me drop this down over here.

Mark G.:

All right, let me try those images again.

Mark G.:

All right, so these two images here, these images that you're seeing up is my neighbor's son's car.

Mark G.:

My neighbor Mike's son's car.

Mark G.:

When the transformer blew, it literally fried and singed his kid's car.

Mark G.:

Oh, he did apologize.

Mark G.:

Oh, he couldn't stop apologizing.

Mark G.:

Yeah.

Mark G.:

Team Hughes.

Mark G.:

Exactly, man.

Mark G.:

It was crazy, my man.

Mark G.:

It fucking hit that, and then boom.

Mark G.:

All right, so that's all that.

Mark G.:

That's coming up, too.

Mark G.:

We're going to be talking about that.

Mark G.:

All right, so there's that.

Mark G.:

So now, mind you, my neighbor is still waiting on getting the money to the.

Mark G.:

To get his son's car fixed.

Mark G.:

No, exactly, Sully, Exactly.

Mark G.:

At least it wasn't a person.

Mark G.:

No.

Mark G.:

His car could run current.

Mark G.:

His car can absolutely run.

Mark G.:

And what happened was, when the transformer blew, he hit the power lines, but he yanked him off the transformer a little bit.

Mark G.:

But none of the power lines actually came down to the ground.

Mark G.:

So we got lucky there.

Mark G.:

What happened was, when the transformer blew, those were the sparks.

Mark G.:

The markings on that car that you saw, those are the sparks.

Mark G.:

That's the sparks from the transformer that hit the car.

Mark G.:

That's the sparks from the transformer, which is fucking insane.

Mark G.:

All right, so let's go to.

Mark G.:

Let's go to the next one here.

Mark G.:

So there's that.

Mark G.:

We're dealing with that situation.

Mark G.:

Nobody has.

Mark G.:

Nobody's gotten anything fixed out of that just yet.

Mark G.:

My yard is still fucked up.

Mark G.:

My flagpole is still not here.

Mark G.:

So my flagpole is still not up.

Mark G.:

My neighbor's son's car, I believe, is still fucked up and has not been fixed yet.

Mark G.:

I'm not sure he could have gotten it fixed, but he's still waiting to get a check for it.

Mark G.:

This all happened, and I automatically.

Mark G.:

Bitched to the company.

Mark G.:

I said, listen, man, what the fuck is going on here?

Mark G.:

And then they told me, well, we hired a contractor.

Mark G.:

And this is what the contractor told me.

Mark G.:

Oh, well, they sent me a.

Mark G.:

They sent me a photo from Google Maps, and the tree didn't look that big.

Mark G.:

The tree looked like a tiny tree.

Mark G.:

It was a tiny tree.

Mark G.:

So I figured the excavator come in here, we'd be in and out of here in an hour.

Mark G.:

He's like, I figured this just be an hour job, we'll be in and out of here.

Mark G.:

Now, mind you, he traveled two and a half, three hours to get here because he was up northern Maine.

Mark G.:

We live in southern Maine.

Mark G.:

Well, little did he know, that tree is a hell of a lot fucking bigger.

Mark G.:

And all he went by was a Google Maps thing that the company, Team Sunshine sent him.

Mark G.:

Will I say that both parties are at fault at that?

Mark G.:

Trees in Maine are absolutely big deal.

Mark G.:

Would I say that both parties are at fault?

Mark G.:

Not just a tree cutter?

Mark G.:

Yes, I'd say the tree cutter is at fault for not doing his own due diligence.

Mark G.:

But I also say that Team Sunshine's at fault as well for not having somebody come down taking pictures of the job site, Real pictures, not just Google Maps, because Google Maps is completely fucking outdated.

Mark G.:

And showing them that the picture of the tree.

Mark G.:

So for that, both parties are at fault.

Mark G.:

In my opinion, both companies are at fault.

Mark G.:

One, the tree cutter.

Mark G.:

Like I said, he should have came down.

Mark G.:

He should have looked at the job site and said, okay, I'm gonna need this and this and this to take care of this job or this.

Mark G.:

This tree is too big for me and it's too close to these power lines.

Mark G.:

I don't want to take a chance.

Mark G.:

Team Sunshine's fault for calling up this guy saying, hey, we got a job for you.

Mark G.:

Here's a picture on Google Maps, and go take care of it, please.

Mark G.:

And without confirming with him, did you go down and take a look at it?

Mark G.:

Because I thought they were coming down.

Mark G.:

I was told they were coming down a day before to take a look at the tree.

Mark G.:

So that way they knew what they're getting into.

Mark G.:

Nobody showed up to my house, and they just showed up the day of cutting a tree.

Mark G.:

So that was bullshit number one.

Mark G.:

Bullshit number two, this one, I, I, no one's really at fault.

Mark G.:

And per se, for this secondary situation that happened, I'm just pissed off because I wish I would have known originally, we were set up with another.

Mark G.:

This is a solar company called me up because they Were they were originally the main solar company that had another company that was sister partnered with it, and they split up.

Mark G.:

And so that sister company is originally looking at us to set up the job.

Mark G.:

And where they broke up, we decided not to go because it just took too long.

Mark G.:

And then team sunshine calls up, sold us on.

Mark G.:

It's like, yeah.

Mark G.:

So they were going to redo the roof on my garage.

Mark G.:

I was like, all right, that's awesome.

Mark G.:

You know, get a reroofing down the garage so the garage can handle it.

Mark G.:

Well, little did I know, my garage is old.

Mark G.:

This house is built in the:

Mark G.:

So when they're, like, reroofing it, okay, great.

Mark G.:

I wish I would have known.

Mark G.:

And this is my fault, in a sense, not knowing the big gaps that are in the wood on the roof of my garage.

Mark G.:

That shit's going to fall through, right?

Mark G.:

You're going to get the shingles and stuff like that.

Mark G.:

They're falling through.

Mark G.:

As a customer, you're really not thinking about that belt that you're thinking, okay, the guy that came over took pictures of the inside of your garage, took pictures of the outside.

Mark G.:

Team Hughes.

Mark G.:

I know.

Mark G.:

I just.

Mark G.:

I kept going.

Mark G.:

I signed a contract, Team Hughes, unfortunately.

Mark G.:

And I don't think I could have broken the contract.

Mark G.:

I don't think I could break the contract now because we got everything done now.

Mark G.:

It's not turned on, but the solar panels are on.

Mark G.:

So now, mind you, I'll tell you, their compensation, what they offered me, we've got it.

Mark G.:

But to be honest with you, this is why I'm making this video, because I'm still pissed off.

Mark G.:

And I feel like the compensation they gave me is a slap in my face.

Mark G.:

So what they did next, when they reroofed it, the contractors came over, they roofed the garage.

Mark G.:

Supposedly, this is their guys now, mind you, on their website and on their video, they're like, when we arrive there, we'll clean up all of our mess as if we were never there.

Mark G.:

Great.

Mark G.:

I love that, you know, you're gonna come roof up and clean up your mess.

Mark G.:

So the day there is, they.

Mark G.:

They called me up, said, hey, we're gonna dump up.

Mark G.:

We're gonna drop this dumpster off a day before your scheduled roofing job.

Mark G.:

So that way there, you know, the.

Mark G.:

The dumpster will be there.

Mark G.:

The guys can throw the old roof into the dumpster and all the other stuff into the dumpster so that we can take it.

Mark G.:

Okay, great.

Mark G.:

It's a dumpster.

Mark G.:

I get it.

Mark G.:

No worries, Cordell.

Mark G.:

So the one Thing I gotta say is, if you're gonna send a dumpster to a residential house, for the love of God, do not.

Mark G.:

Corin, we'll talk all about that here in a second.

Mark G.:

For the love of God, don't send a dumpster that was at a seafood restaurant to a residential fucking home and then tell me the job can't be done the following day.

Mark G.:

It's gonna be another day before they get out to you, so you can't even open the windows of your home.

Mark G.:

That was a nice warm day in Maine because this lovely thing here full of fucking maggots, smelling like dead, rotten fish is seeking through your house and all over your yard.

Mark G.:

Absolutely disgusting.

Mark G.:

My wife told me about when I woke up that morning.

Mark G.:

She's like, sunshine ain't so much sunshine.

Mark G.:

I'm like, what do you mean?

Mark G.:

She goes, it smells like dead fish outside.

Mark G.:

I went outside and Bell fucking died.

Mark G.:

This shit stunk so fucking bad.

Mark G.:

So mind you, now I've got even more saltier tastes because now they dropped off this dumpster, making it smell like dead fish.

Mark G.:

I get it's a dumpster, but fuck, man, really?

Mark G.:

Can't you, like, say, this is a residential place, so bring a residential dumpster, one that ain't fucking been at a seafood restaurant to smell like dead fucking fish.

Mark G.:

Come on.

Mark G.:

So that pissed me off.

Mark G.:

Ladies and gentlemen, if you're tuning in, I'm reviewing Team Sunshine.

Mark G.:

It's a New England solar panel place, and.

Mark G.:

Yeah, no, Team Hughes.

Mark G.:

It was subbed out.

Mark G.:

It was subbed.

Mark G.:

No, listen, that's why I'm saying I just showed it real quick.

Mark G.:

And I know it's not really their fault.

Mark G.:

It just sucks.

Mark G.:

This is just my experience that I've had after the tree incident.

Mark G.:

And then we got.

Mark G.:

And then we have this dumpster and now the roofing one.

Mark G.:

The roofing guys did all right.

Mark G.:

I can't really complain about the roofing guys other than them not picking up all their.

Mark G.:

I've been picking up roofing nails.

Mark G.:

I'm still picking them up to this day.

Mark G.:

Luckily, none of my car tires have caught the roofing nails.

Mark G.:

I wish they would have went around with a magnet around where they roofed to pick up all the roofing nails.

Mark G.:

And then.

Mark G.:

Which I've been told by a bunch of people that's typically what roof roofers do, is after they're done roofing at a home, they'll go around with a big ass magnet to pick up all the roofing nails.

Mark G.:

Nah, I'm gonna see if I can pull up the picture on My phone, folks.

Mark G.:

That's the one images that I forgot to throw up here.

Mark G.:

So the other day.

Mark G.:

It's kind of funny.

Mark G.:

For a while now, I've been feeling like I've had this rock, this rock that was stuck in my foot and just wouldn't get out of my shoe.

Mark G.:

I'm like, why the is this rock knocking out?

Mark G.:

Maybe this rock is, you know, stuck somehow in my soul, somehow in the sole of my shoe.

Mark G.:

Like, this rug's gotta come out.

Mark G.:

No, it wasn't a rock.

Mark G.:

I'm not sure if y'all can see it there, but right there, that is the roofing nail that was literally in my shoe.

Mark G.:

You could kind of see the hole.

Mark G.:

Let me zoom in on my.

Mark G.:

The shoe there.

Mark G.:

My shoe's nasty.

Mark G.:

There's the hole in my shoe that I didn't know.

Mark G.:

If I would have, like, jumped with my shoes on, I would have had to go and get another fucking tetanus shot.

Mark G.:

So that fucking big ass rear nail was in my shoe.

Mark G.:

I didn't even know about it.

Mark G.:

It sucked.

Mark G.:

So we had that onto the mix, which got me pissed off even more.

Mark G.:

I'm like, are you kidding me?

Mark G.:

Y'all advertise that you leave after you clean up your whole mess.

Mark G.:

So we have that.

Mark G.:

That pissed me off.

Mark G.:

So we get to the solar panels.

Mark G.:

They're here.

Mark G.:

They're doing solar panels.

Mark G.:

Number one, please, for the love of God, for any job sites you work at, even during the roofing scenario.

Mark G.:

And team Sunshine, if you're watching this review, I hope you understand this.

Mark G.:

I would really love it if you have at least one person that works with your team who speaks English.

Mark G.:

No, Haley, I'm talking.

Mark G.:

Haley, I'm talking about my experience of having solar panels installed.

Mark G.:

For the love of God, please have somebody on your team who speaks English.

Mark G.:

Because here's the thing.

Mark G.:

After any job, when a roofing's done or solar panels or anything's installed, anything's done at somebody's home, the employee should be knocking on that customer's door, telling them that, telling them that we're done.

Mark G.:

Would you like to walk around and take a look at it, see if we missed anything, make sure everything's up to par?

Mark G.:

You know, that's what they should be doing.

Mark G.:

Instead, they packed up and left.

Mark G.:

Didn't say nothing, didn't tell us they were leaving nothing.

Mark G.:

Remember, they say they pack up everything and leave and don't leave us.

Mark G.:

Trace the day of the solar panel installed.

Mark G.:

My sales rep, mind you, I have nothing against my sales rep.

Mark G.:

My sales Rep was actually a nice guy.

Mark G.:

Call me up, says Mark, I like to order pizza for the guys.

Mark G.:

You know, the guys do hard work out there.

Mark G.:

Like to order pizza for them.

Mark G.:

What's a good place?

Mark G.:

Tell them the pizza place.

Mark G.:

He orders the pizza.

Mark G.:

Three large, three large pizzas.

Mark G.:

They come deliver the pizza and all that fun jazz.

Mark G.:

The guy eat.

Mark G.:

Guys eat.

Mark G.:

Things are going, all right.

Mark G.:

It's quiet.

Mark G.:

And then they leave.

Mark G.:

They left all the trash.

Mark G.:

Pizza boxes on my table.

Mark G.:

Drill bits on the ground, Screws on the ground.

Mark G.:

Once again, screws.

Mark G.:

I'm spotting the.

Mark G.:

Now I'm always looking at the ground now.

Mark G.:

Make sure there's no more screws and nails on the ground.

Mark G.:

Screw.

Mark G.:

So they didn't pick up their.

Mark G.:

Yet again, they just packed up and ran away.

Mark G.:

Because they got to drive all the way back to Massachusetts.

Mark G.:

Because they're driving up from Massachusetts.

Mark G.:

That's where they're.

Mark G.:

That's where they're located.

Mark G.:

El Mass.

Mark G.:

So pissed off about that.

Mark G.:

That's got me pissed.

Mark G.:

But I was told, because I went outside and I was questioning this time.

Mark G.:

I didn't wait for him to knock on the doors.

Mark G.:

About halfway through the installation, and there was one guy there that spoke English at this time.

Mark G.:

And I was like, listen, what are you guys doing?

Mark G.:

He goes, well, we're gonna have to come back.

Mark G.:

What do you mean you gotta come back?

Mark G.:

Well, we've got a.

Mark G.:

Dig a trench that goes from your garage to your house so we can run the wiring and the ground and up back to connect to the house.

Mark G.:

So the solar panels are all connected.

Mark G.:

We got solar panels on the roof of our garage and on our house and our power box.

Mark G.:

Our power.

Mark G.:

Our panel is on the house.

Mark G.:

So they have to run from the garage to.

Mark G.:

Went into the ground and over to the house.

Mark G.:

I was like, okay, gonna dig a trench?

Mark G.:

I'm not sure.

Mark G.:

Folks, do you know what you're supposed to do if you dig anywhere in the ground, Especially if you're digging a trench?

Mark G.:

Does anybody know what you're automatically supposed to do?

Mark G.:

I'm gonna show you a little something here because they absolutely did not do this.

Mark G.:

I believe it's.

Mark G.:

I believe it's dig.com.

Mark G.:

hold on.

Mark G.:

Let me see.

Mark G.:

What are you.

Mark G.:

I believe this is.

Mark G.:

It's called.

Mark G.:

I believe it's.

Mark G.:

Yeah, the check for ground wires.

Mark G.:

Gotta know where the gas lines are at.

Mark G.:

There's any running through that way.

Mark G.:

Gotta know where more power lines are at.

Mark G.:

Underground power lines.

Mark G.:

What are you supposed to do in Maine before digging?

Mark G.:

Oh, boy.

Mark G.:

I just spelled digging.

Mark G.:

All right.

Mark G.:

So dig safe by CMP, they're supposed to call 811-811 before you do any dig job.

Mark G.:

And what happens is they set it up prior to the dig even it's like four feet deep.

Mark G.:

I think they went four feet, four and a half feet before you dig.

Mark G.:

Even as a contractor you're supposed to call this.

Mark G.:

They send out a crew, the dig people and they check for gas, electric or any other piping, water piping and stuff like that in the ground and they lay a flag or they stick a flag.

Mark G.:

So prior to digging, you know what's in that ground?

Mark G.:

Nah, they didn't do that.

Mark G.:

They said the dig site.

Mark G.:

Fuck calling that dig number.

Mark G.:

They never called it.

Mark G.:

They just came back the next day.

Mark G.:

Mind you, I saw, I don't know where the pipe is because I can't see the pipe.

Mark G.:

We'll get back to that.

Mark G.:

Because there was, there was a big pipe in the ground and I swear to God they cut right like right next to that or they dug, dug up around it, like went to the side to side of it.

Mark G.:

I don't know because I know there was a pipe there but I can't see it because of their hack half ass cover up job that they did.

Mark G.:

So they dug up their four and a half, five foot.

Mark G.:

I'm going to, I'm going to say it's about four feet deep and he'll say they, they did that.

Mark G.:

So that's done.

Mark G.:

The next thing they did is they sealed up.

Mark G.:

Now mind you folks, if you got pavement, if you got pavement already set up, right, Even if the pavement's banged up?

Mark G.:

Because I, I was planning on eventually hiring someone probably in the next, you know, by next summer to come repave my driveway.

Mark G.:

But if you got pavement already down, what should you be topping that hole with after you fill it up with gravel?

Mark G.:

When you broke through pavement, what should you be replacing it with?

Mark G.:

Do you replace it with quick cement or do you seal it up so somewhat matches what's on there?

Mark G.:

Let's, let's go to photo number two, shall we?

Mark G.:

Let's go.

Mark G.:

I believe this is it right here.

Mark G.:

Let me see.

Mark G.:

Is that it?

Mark G.:

All right, let me slide this one over.

Mark G.:

So this is how they sealed it up.

Mark G.:

Now you can see, this is why I need to get repaved on, right?

Mark G.:

Because you can see on the left and the right of it.

Mark G.:

But here's what they did.

Mark G.:

They used motherfucking quick drying cement.

Mark G.:

My fucking walkway.

Mark G.:

So they did this instead of.

Mark G.:

Oh my God.

Mark G.:

Yeah, Team Hughes.

Mark G.:

This is what Team Sunshine did.

Mark G.:

And this is their people, mind you, this is not contractors because I double checked.

Mark G.:

I'm like, are these contractors?

Mark G.:

None of them really speak English.

Mark G.:

Are these contractors?

Mark G.:

No, these are our guys.

Mark G.:

They said.

Mark G.:

So they, they confirmed to me.

Mark G.:

These are their installers.

Mark G.:

This is Team Sunshine's installers that did this.

Mark G.:

So this is the hack job they did.

Mark G.:

And it's absolutely horrible, mind you.

Mark G.:

Listen, folks, I don't live in a half a million dollar home.

Mark G.:

I don't live in a million dollar home.

Mark G.:

I live in a home that the wife and I pay $260,000 for our first ever home.

Mark G.:

We're gonna probably die in this.

Mark G.:

But listen, it's still our home.

Mark G.:

And we take pride in what it is.

Mark G.:

It just we gotta build up over slowly.

Mark G.:

But then we hire the solar company to try to save money on our, our electric bill.

Mark G.:

And they treat us like we're the low end customer.

Mark G.:

Even though it's an $80,000 job.

Mark G.:

An $80,000 job.

Mark G.:

Treating us like we're a hack job.

Mark G.:

Like, oh, these fucking people don't care.

Mark G.:

These people ain't worth to us.

Mark G.:

It's bullshit.

Mark G.:

So this is that.

Mark G.:

Let me go ahead and shut off these lights over here.

Mark G.:

Oh my.

Mark G.:

Mind you, yeah, $80,000 job.

Mark G.:

Haley, my.

Mark G.:

Remember I told you they pick up shit level.

Mark G.:

Listen, this ain't much.

Mark G.:

I could throw it in my trailer if I want.

Mark G.:

Really wanted to.

Mark G.:

But it's not my job, right?

Mark G.:

Because if I'm paying them this money, if I'm paying this all this money for them to take care of their shit, pick up their shit, right?

Mark G.:

They should have been able to pick up all the fucking rubble and the shit they broke up.

Mark G.:

They should have been able to take care of that.

Mark G.:

There's another drill bit, by the way.

Mark G.:

There's another drill bit they left behind.

Mark G.:

And what you don't see in these pictures, cause I forgot to take pictures of it.

Mark G.:

What you don't see is more of that wet cement that they just kicked around in my walkway that they just said, ah, screw it.

Mark G.:

They just kicked it all around in my walkway and left it.

Mark G.:

So now I've got this cement that's all over my walkway that's dried up, that they just left it.

Mark G.:

They just kicked it around to make it quote unquote look good.

Mark G.:

Doesn't even match the rest of the up pavement I have.

Mark G.:

But still, this is, this is just a.

Mark G.:

This.

Mark G.:

I could have put this in my trailer, but like I said, why should I have to take the time shovel this up In a wheelbarrow, bring it over to my trailer for me to bring to the dump when it's their job to take care of it.

Mark G.:

It's ridiculous.

Mark G.:

So there's that.

Mark G.:

Well, we'll get into that there for a minute, Haley.

Mark G.:

So listen, this is team Sunshine.

Mark G.:

This is all I got for photos.

Mark G.:

They've gone.

Mark G.:

Right now.

Mark G.:

We've got solar panels on our roof.

Mark G.:

There's a couple of things that I've noticed that I'm questioning now, and I don't know, like, I want to get up on the roof and I want to look underneath the.

Mark G.:

The shingles.

Mark G.:

Because I've got a question, and I'm curious.

Mark G.:

I don't know if I have anybody who does roofing here.

Mark G.:

If you install something on the roof, right, you're gonna drill through the shingle to secure something on the roof.

Mark G.:

Underneath that shingle, as far as I know, there should be flashers.

Mark G.:

What I mean by flashers, like little metal sheets of metal that go underneath to prevent rain to fall through.

Mark G.:

That's my assumption.

Mark G.:

I could be wrong.

Mark G.:

But I can tell you, as of right now, I don't see none.

Mark G.:

They could have sealed it.

Mark G.:

They could have sealed it.

Mark G.:

I don't know.

Mark G.:

They were up there for a while.

Mark G.:

They could have sealed it.

Mark G.:

I've got a look.

Mark G.:

I mean, I see the screws, like, in my studio where I'm at right now.

Mark G.:

I got the eaves.

Mark G.:

I can look in there.

Mark G.:

I can see some of the screws coming through my.

Mark G.:

My attic space.

Mark G.:

But, yeah, because I was looking at some of these jobs in their website here.

Mark G.:

Where is one of them here?

Mark G.:

I'm not sure if I can see it on this one.

Mark G.:

No, I think it's one of the videos I watched, but it looked like they use metal.

Mark G.:

Metal sheathing or whatever that went underneath the pan.

Mark G.:

It doesn't look like I have my mind.

Mark G.:

I was looking at my garage.

Mark G.:

I didn't see nothing like that on the garage.

Mark G.:

So that's.

Mark G.:

That's the win with it.

Mark G.:

So now let's talk about the compensation.

Mark G.:

I got the check.

Mark G.:

I haven't cashed a check yet because I'm still off.

Mark G.:

They're gonna.

Mark G.:

They're gonna do the landscaping.

Mark G.:

They have yet to send somebody out to do the landscaping to fix my front lawn.

Mark G.:

My front lawn is completely still fucked up.

Mark G.:

I have yet to get a flagpole, which.

Mark G.:

The flagpole.

Mark G.:

The guy that cut my tree said he's gonna replace the flagpole, but otherwise I have yet to receive the flagpole.

Mark G.:

They said they're Sending it.

Mark G.:

I should have it by next week.

Mark G.:

So I'll keep everybody updated if I get the flagpole then.

Mark G.:

But they have yet to send somebody over to fix my fucking lawn.

Mark G.:

So my lawn is still on all uneven and shit.

Mark G.:

Other than me trying to rake it up a little bit to put the Halloween decorations out for Halloween because gotta have a fucking Halloween.

Mark G.:

I love my fucking Halloween.

Mark G.:

So that hasn't been done.

Mark G.:

So that's still fucked up.

Mark G.:

They're like, Mark, we feel so bad, so bad for what's happened.

Mark G.:

Oh, I'm absolutely going to be leaving a review on BB as well.

Mark G.:

Team Hughes, there's a reason why I'm making this video podcast because this is on every social media platform right now.

Mark G.:

I have this on Facebook, LinkedIn, YouTube, Twitch X Kick and Rumble.

Mark G.:

Plus here on tick Tock for y'all to watch it live.

Mark G.:

So they said, we're so sorry that this all happened.

Mark G.:

We like to make right by you.

Mark G.:

Seventy thousand dollar job.

Mark G.:

If not no.

Mark G.:

Eighty thousand dollar jobs.

Mark G.:

Even more than that.

Mark G.:

I believe after you take out the parents, was it $300 and $340 a month for 25 years.

Mark G.:

A hell of a lot more than that actually.

Mark G.:

And they're like, we'll pay the three months of your electric bill to help get you by winter.

Mark G.:

I told you all my electric bill is, right?

Mark G.:

My electric bill is like 600 somewhat dollars a month.

Mark G.:

I don't know where the they're seeing my electric bill from because they gave, they said, oh here's, we're gonna cut you a check.

Mark G.:

750.

Mark G.:

I'm, I'm too nice of a guy because I didn't flip out.

Mark G.:

I'm flipping out.

Mark G.:

750 bucks.

Mark G.:

I took a deep breath.

Mark G.:

I'm like, okay, there's no contract signing.

Mark G.:

Yeah, Team Hughes, that's all they offer.

Mark G.:

They cut us a check.

Mark G.:

750 bucks.

Mark G.:

I got it downstairs still in my, my cabinet.

Mark G.:

We haven't even cashed it yet because to me that 750 feels like a slap in the face.

Mark G.:

It doesn't make you feel like, it makes you feel as if you're not worth anything.

Mark G.:

Right.

Mark G.:

It makes you feel like as a customer you're not valued.

Mark G.:

It makes you feel as if they don't give two flying shits how your experience was with that company.

Mark G.:

I don't know who's calling in right now, but my phone lines are not added in.

Mark G.:

So please don't call into the show.

Mark G.:

The phone lines are not tied into the show right now, but it just it makes you feel like shit and like you're the lower end of the totem pole on this.

Mark G.:

Like you're not valued as a customer unless you own these fucking homes.

Mark G.:

You're seeing them advertising right now on their website, these fucking homes that are probably roughly about 480 to $700,000 homes.

Mark G.:

And it's in fucking insane.

Mark G.:

It just.

Mark G.:

It's so aggravating.

Mark G.:

Like, look at this home.

Mark G.:

You know, that home's hell of a lot worth more than the value of my home.

Mark G.:

And we tried doing the normal finance.

Mark G.:

We did the whole PPV or PPE type of financing for the solar panels and, you know, where you do payments every month whatever whatever.

Mark G.:

In 25 years, you could choose to own the solar panels.

Mark G.:

And we were like, all right.

Mark G.:

Well, we originally applied for our credit.

Mark G.:

We got approved for like 70 grand.

Mark G.:

70 grand, I figured would have been well more than enough to get solar panels installed to cover the electricity at home.

Mark G.:

Oh, no, no, this ain't gonna work.

Mark G.:

This ain't gonna work.

Mark G.:

We gotta put you on this payment plan thing to make everything work out for you.

Mark G.:

Oh, Haley.

Mark G.:

A 600 electric bill is outrageous.

Mark G.:

That's why we went solar panels.

Mark G.:

That's why we went solar panels.

Mark G.:

I don't know, Team Hughes.

Mark G.:

I really don't.

Mark G.:

And the funny part is, my neighbor across the street, he has a 600 electric bill as well.

Mark G.:

And half of the people within this neighborhood all do.

Mark G.:

The neighbor at the end of the street, his electric bill's only like 150 bucks a month.

Mark G.:

So we don't know what's going on with our houses.

Mark G.:

Like, all of us, our electric bills are high, but our electric bill has been high.

Mark G.:

Even back when we rented homes, our electric bills have been high.

Mark G.:

What is this?

Mark G.:

Hold on, y'all.

Mark G.:

We just got.

Mark G.:

Hold on.

Mark G.:

What was that?

Mark G.:

I just got a weird phone message.

Mark G.:

I'm gonna pull up line two real quick.

Mark G.:

Hold on one second, y'all.

Mark G.:

I'm gonna pull up this voicemail.

Mark G.:

Somebody just sent me a voicemail and they dropped the inbomb.

Mark G.:

It's quite interesting.

Mark G.:

Hold on here.

Mark G.:

Was it in my email?

Mark G.:

Was it in my email?

Mark G.:

So this area code, 657.

Mark G.:

Oh, okay.

Mark G.:

This is literally someone.

Mark G.:

This one's literally someone just trying to repeat Bitch ass N bomb over and over again.

Mark G.:

Great voicemail.

Mark G.:

I appreciate you leaving a voicemail like that.

Mark G.:

You are a phenomenal, outstanding citizen.

Mark G.:

Appreciate you, but.

Mark G.:

So the highest bill I've ever been is 300, but it was summertime.

Mark G.:

See?

Mark G.:

Yeah, that's crazy.

Mark G.:

And we have a central main power here in Maine, but central main power Maine is absolutely insane.

Mark G.:

There's a lot of people paying fucking crazy prices.

Mark G.:

All right, so this is.

Mark G.:

This is my review of Team Sunshine, folks.

Mark G.:

If you hire.

Mark G.:

This is my review now.

Mark G.:

Logs those.

Mark G.:

Folks, if you're gonna hire Team Sunshine, please do your due diligence.

Mark G.:

Do your due diligence.

Mark G.:

Make sure you know who they're hiring.

Mark G.:

Make sure when the team's installing that you're there watching that team.

Mark G.:

Make sure before they leave, you go out there and you double check with them that they picked up everything because they did it at our house.

Mark G.:

They're going to cut down trees.

Mark G.:

You make sure they hire somebody who's a professional for a tree.

Mark G.:

I.

Mark G.:

This guy owned a professional tree cutting business, but he didn't do a professionalism thing by coming to the house first, looking at the job and realizing what he needs.

Mark G.:

This has been such a big fucking headache on my family, my neighbors, with this whole solar panel thing.

Mark G.:

It's insane.

Mark G.:

Like, it wasn't just us affected by this install.

Mark G.:

It was my neighbors.

Mark G.:

My neighbors all had to deal without power for three hours because when the guy was cutting a tree, he decided to take out power lines with the fucking tree blowing a transformer.

Mark G.:

My neighbor's son's car is the one that got fried up when the transformer blew my flagpole, my yard all got destroyed.

Mark G.:

My foot almost got me a damn tetanus shot because they didn't pick up all their.

Mark G.:

Oh, man.

Mark G.:

But, oh, dear God, they left a guy on the roof.

Mark G.:

That's crazy, Haley.

Mark G.:

But listen, folks, for those who finding this by searching on YouTube or by searching for Team Sunshine, this is my honest review of them.

Mark G.:

I'm not holding back this company.

Mark G.:

$750.

Mark G.:

This ain't hush money.

Mark G.:

I didn't sign no damn contract.

Mark G.:

I didn't sign nothing.

Mark G.:

That said, I can't speak.

Mark G.:

What actually happened when this ends?

Mark G.:

If you live in New England, if you live in Maine, if you live in New Hampshire, you live in Massachusetts, you live in New Jersey.

Mark G.:

Anywhere where Team Sunshine's at, you need to share this video.

Mark G.:

And I'm not the only one that's had issues with Team Sunshine because somebody mentioned earlier to look up.

Mark G.:

I mean, listen, they got a lot of good reviews, too.

Mark G.:

I don't know, maybe I just got a shitty crew that came to my house, but someone mentioned to look up to do a thing on Better Business Bureau.

Mark G.:

So what we're going to do real quick is I'm going to look Up.

Mark G.:

We're going to come back to their website here in a minute, but I'm going to go to Team Sunshine Solar.

Mark G.:

We're going to Google this real quick.

Mark G.:

We're Googling them, and we're going to go to Better Business Bureau, because I know.

Mark G.:

I saw that right here.

Mark G.:

So they got a 4.36 out of 5 review, which ain't bad, right?

Mark G.:

Which ain't bad.

Mark G.:

Team Sunshine Construction, which is the company, I'm guessing, that came to do the roofing and installing the solar panels.

Mark G.:

Give me one second, y'all.

Mark G.:

This zen is dead.

Mark G.:

Hold on.

Mark G.:

Located In Massachusetts, Charleston, Massachusetts.

Mark G.:

They got about 14 customer reviews.

Mark G.:

I want to look at.

Mark G.:

I want to look at the lower ones right now.

Mark G.:

So they got zero complaints right now.

Mark G.:

See, like I said, they got good reviews.

Mark G.:

That's why I'm, like, so shocked.

Mark G.:

Like, because we looked up.

Mark G.:

We looked up a lot of stuff.

Mark G.:

We found nothing but the good reviews.

Mark G.:

Oh, my God.

Mark G.:

It's just a couple of bad reviews.

Mark G.:

I mean, it seems like a B decent company.

Mark G.:

Most companies have bad reviews.

Mark G.:

This.

Mark G.:

They got a.

Mark G.:

They got this one here, Rory.

Mark G.:

I think he's questioned the solar panels.

Mark G.:

I.

Mark G.:

They were a great bunch of people to work with.

Mark G.:

Maybe the people on the phone, but not the people that come to your house.

Mark G.:

The install crew was courteous and professional.

Mark G.:

Not fucking at all.

Mark G.:

The.

Mark G.:

The install crew is absolutely horrible.

Mark G.:

Little over a half a day to do install.

Mark G.:

Fuck no.

Mark G.:

It took them a whole fucking day.

Mark G.:

They were here for about 10 to 12 hours.

Mark G.:

They spent 90% of their fucking time on their fucking phones.

Mark G.:

Since coming online, I haven't seen electric bill over.

Mark G.:

Da da da da.

Mark G.:

My opinion, still a bit steep.

Mark G.:

Couldn't get a state discount for going solar.

Mark G.:

Not quite sure on that one.

Mark G.:

I'll deal with it.

Mark G.:

Ricky F.

Mark G.:

This one's from Ricky F.

Mark G.:

Avoid Team Sunshine at all costs.

Mark G.:

Came to my home and scammed me.

Mark G.:

Fed me a bunch of bullshit that my electric bill would go down and told me they would cut the trees in the back of my house, which was the reason my other solar company didn't put panels in the back of my roof.

Mark G.:

So I went along with them since they said they would cut the trees and they would take away my electric bill soon as they finished the install.

Mark G.:

They said they tested everything and I'm producing enough energy and the trees didn't need to be cut.

Mark G.:

Not part of the deal, which I agree with them.

Mark G.:

But then after a few months, I have no change in my electric bill and I'm paying more to the electric company and two solar companies I have now.

Mark G.:

So there's a bad review.

Mark G.:

They told them they're going to do something.

Mark G.:

They didn't do it.

Mark G.:

Wow, it sounds familiar, right?

Mark G.:

We're going to clean up, make sure as if we were never there.

Mark G.:

Well, they didn't do that here.

Mark G.:

We're gonna go down to this one here by Pam A big capitalizations.

Mark G.:

Do not use Team Sunshine.

Mark G.:

Horrible experience.

Mark G.:

They installed all of their equipment on the front of my house without my permission.

Mark G.:

It was supposed to be located in the back of the house.

Mark G.:

They then promised to cover it up and sent two electricians to do the work they could not do.

Mark G.:

The carpentry offered to move the equipment, but it meant two more holes in the front of the house, which I declined.

Mark G.:

I called to their boss was made who then promised to pay for someone to come and cover it up.

Mark G.:

So I found a local company to build the enclosure.

Mark G.:

I submitted the invoice as I was told to do so by Team Sunshine and no payment has been made for nearly two months.

Mark G.:

I have it in writing that they would cover this cost to date and they have ignored my repeated request to pay the invoice.

Mark G.:

Do not use this company.

Mark G.:

I do not want them to get any stars as they have lied to me.

Mark G.:

A lawsuit may be filed very soon.

Mark G.:

So.

Mark G.:

And there's more.

Mark G.:

I'm not sure if there's more negative reviews.

Mark G.:

I didn't go down.

Mark G.:

See, these are pause.

Mark G.:

That's why I'm saying they have positive reviews.

Mark G.:

I'm not sure if management change.

Mark G.:

I'm not sure if employment employees have changed like the quality of employees.

Mark G.:

But something has changed to make them do the shit work, to hire shit subcontractors and have a shitty job and then to compensate somebody for a job that's 80,000 if not a little bit more.

Mark G.:

$750 for their troubles.

Mark G.:

You know it's funny, if you get in a car accident, your car don't get banged up that much.

Mark G.:

An insurance company is going to pay you a hell of a lot more than $750 to compensate you for your headache, your troubles, your aggravation.

Mark G.:

They're definitely going to pay you a hell of a lot more than $750.

Mark G.:

Most companies try to do right by the people that they kind of over.

Mark G.:

Team Sunshine, you haven't done right.

Mark G.:

Your crew has up in every part of this installation.

Mark G.:

Your team up with the tree cutting.

Mark G.:

May I remind you?

Mark G.:

O yeah.

Mark G.:

Your team up when it came to the tree cutting in my house Your team up when they did the roofing, when they decided not to pick up all their.

Mark G.:

And I almost took a nail straight through my foot.

Mark G.:

Luckily I was.

Mark G.:

They had.

Mark G.:

Luckily I don't have to do anything where I jump or I was playing with my kids and jumping where that nail did go through my foot.

Mark G.:

I hate tetanus shots.

Mark G.:

I didn't want to nail my foot.

Mark G.:

Luckily it was through the thick part of my shoe, so it didn't go all the way through.

Mark G.:

But I could feel the like a rock your team up when they faking, cut through my ground to run the wires without using dig, say first to verify, to make sure there's no pipes, no water pipes, no electric pipes, no gas pipes, no nothing pipes.

Mark G.:

Instead, they neglected to call the dig webs, the dig number to have somebody come out and look at it.

Mark G.:

So during inspection, during the inspection, when the city comes here to inspect it before you flip the switch, I'll be questioning with the city inspector about that as well.

Mark G.:

He will be made aware of that.

Mark G.:

And I'll be finding out if there's any consequences to that because me and the city inspector are probably going to look to see what pipe that was that was on the ground that I can't see because you covered it up.

Mark G.:

You covered it up with cement.

Mark G.:

I'm sure the city will know what kind of pipe that was that was running underneath there.

Mark G.:

I advised you about that pipe on the phone before your guy showed up.

Mark G.:

I said, listen, there's a pipe there.

Mark G.:

I don't know what it is.

Mark G.:

That night I went to one of my accounts and one of my accounts guys there were the ones that told me about dig safe said I need to look into it because that's where everybody, every contractor, every homeowner prior to them digging a big hole greater than a foot.

Mark G.:

Greater than a foot.

Mark G.:

You're supposed to use dig safe to make sure it is safe to dig there.

Mark G.:

Your guys did it.

Mark G.:

You did it as a company.

Mark G.:

You did not.

Mark G.:

You failed.

Mark G.:

There's a lot of going to be looked into this.

Mark G.:

And yeah, Haley, I'm gonna make sure it wasn't a water pipe, but God, I hope it wasn't.

Mark G.:

And New Jersey, it's 15 inches.

Mark G.:

Well, they definitely went deeper than 15.

Mark G.:

And my wife's got video.

Mark G.:

So I had my wife take.

Mark G.:

Because I worked that night when they showed, then I worked the night before they showed up.

Mark G.:

So I had my wife record them out the window.

Mark G.:

And she definitely said it was quite the fucking deep hole.

Mark G.:

So they went.

Mark G.:

They at least Went four deep.

Mark G.:

Four feet deep.

Mark G.:

They at least went four feet deep.

Mark G.:

So we'll be asking the city what kind of pipe runs down there?

Mark G.:

But yeah.

Mark G.:

Oh, Team Hughes.

Mark G.:

One thing I, I've realized is you gotta have proof of everything.

Mark G.:

Because I'm telling you one thing right now.

Mark G.:

750 is a smack in the face.

Mark G.:

And I'm glad I got a platform where I can make it known and what truly happened.

Mark G.:

I'm glad I got a platform.

Mark G.:

With every platform, I've got this.

Mark G.:

I'm clipping this up.

Mark G.:

As soon as I get off here, I'm clipping this up.

Mark G.:

And all these clips are going straight out as well.

Mark G.:

Team Sunshine, y'all up.

Mark G.:

And I.

Mark G.:

I can't wait for your phone call.

Mark G.:

I got a call today.

Mark G.:

I got a call today.

Mark G.:

Let me know that, hey, the job's done.

Mark G.:

The job's done.

Mark G.:

All we got left is the city inspection.

Mark G.:

When they come out there and they give us the ok, we'll flip the switch over here and you'll be good to go and your solar panels will start generating.

Mark G.:

By the way, how did your job go?

Mark G.:

And I told him straight up.

Mark G.:

I was like, the fucking job is a shit show.

Mark G.:

The guy was speechless after I told him it's a shit show.

Mark G.:

Fuck windmills, Haley.

Mark G.:

No windmills.

Mark G.:

Kill birds.

Mark G.:

Haley.

Mark G.:

No windmills.

Mark G.:

God damn it.

Mark G.:

But listen, y'all, this.

Mark G.:

If you're gonna use Team Sunshine, please do your due diligence and check everything out.

Mark G.:

And like I said, if you got anybody who lives in New England, share this review I'm not somebody who's writing on the Internet.

Mark G.:

I'm not no fucking keyboard warrior.

Mark G.:

I'm a dad of five, a content creator, a guy who works hard for his fucking money.

Mark G.:

And I don't mind paying money out for bills and financing shit if the job's done correctly and the job's rightly priced.

Mark G.:

I'm kind of curious if I got price gouged now, to be honest with you.

Mark G.:

I'm really curious if I got price gouged and this is what the true value of this shit is.

Mark G.:

I would really love to see an itemize of each solar fucking panel on my roof.

Mark G.:

Absolutely would.

Mark G.:

Thank you, Haley.

Mark G.:

I appreciate it.

Mark G.:

Like, I think it's time to be more investigating on this and do see where this can go to see what can be done.

Mark G.:

Because in all reality, this is a bullshit job.

Mark G.:

I'm not a happy customer.

Mark G.:

I'm a pissed off customer.

Mark G.:

And you showed me my value of a customer by trying to give me a 750.

Mark G.:

I shouldn't say you tried.

Mark G.:

You gave it to me.

Mark G.:

I haven't cashed it.

Mark G.:

A 750 check?

Mark G.:

Pretty much.

Mark G.:

It was a you check.

Mark G.:

You're like, hey, we done up.

Mark G.:

We tore up your yard, broke your flagpole, screwed up your yard, did a shitty job because your house ain't.

Mark G.:

You're a shitty customer.

Mark G.:

So here's a you check for $750.

Mark G.:

I'm beyond pissed.

Mark G.:

And I will be investigating this more.

Mark G.:

Team Sunshine, you have a pissed off customer.

Mark G.:

I know I signed a contract and I'm binded by that contract, but I will be investigating more and talking to more people.

Mark G.:

My voice will be heard and I will be blasting this out when this video ends, folks, I'll be uploading the audio version on Apple and Spotify and so much more.

Mark G.:

But this is also on YouTube and this is also on Facebook.

Mark G.:

I ask that you share the hell out of this because I'm not happy.

Mark G.:

Thank y'all for tuning in, y'all.

Mark G.:

Awesome.

Mark G.:

I'm gonna get out of here so I can start creating these clips before I gotta hit the hay.

Mark G.:

And maybe I'll see you all here.

Mark G.:

Tick tock.

Mark G.:

In a little bit.

Mark G.:

We'll around.

Mark G.:

We'll see y'all later.

Mark G.:

Vibes podcast flow.

Mark G.:

Get ready to roll.

Mark G.:

It's the marching show.

Links

Chapters

Video

More from YouTube