Marlene Chen and Blair Payson join the podcast to talk about how a firm known for design, not technology, actually puts new tools to work. We explore the office-wide crit they ran to surface friction points across every role and experience level, the shift that took their visualization team from three people to effectively 150, and the messy reality of adoption: rogue folders on personal desktops, a surprise surge in software licenses, and the slow work of change management inside a 300-person practice.

This episode is especially relevant for firm leaders, design technologists, and anyone responsible for getting a growing practice to adopt new tools without flattening its culture. If you've ever wondered how a studio this size balances experimentation against deadlines, and why the people always matter more than the technology, this one will give you plenty to sit with.

To learn more about Marlene Chen and Blair Payson, see the full show notes with links at https://trxl.co/235

To get more great conversations with AEC technology leaders on the TRXL podcast please visit https://trxl.co

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Episode Sponsors:

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AVAIL

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Confluence Events & Podcast

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