Enjoy this fun and engaging interview with the new Director of Customer Service, Jim Storey.  

This is the first part of his interview with the second part coming out next week.

You’ll discover:

• Jim’s vision for the Director of Customer Experience Role.
• How he and his family scientifically determined the BEST microwave popcorn.
• What he learned riding with a Parkland USA driver that has 40 years of experience.
• A call to action for every driver.
• What it was like trading commodities early in his career...including dog food!
• The greatest 2-minutes in sports.
• His approach to determining what customers really want.
• Operation BBQ Relief.
• The big surprise when began live streaming his music on Facebook.