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170 | From “Nice to Have” to “Must Have” Coaching Offers
Episode 17021st May 2026 • Women in The Coaching Arena • Joanna Lott
00:00:00 00:06:26

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Have you ever had someone tell you your coaching offer sounds “really great”… and then completely disappear?

In today’s episode, Joanna shares one of the biggest reasons coaching offers struggle to convert and why being “valuable” alone often isn’t enough.

Timestamps

00:00 - Nice to Have vs Must Have

01:02 - Why Interest Isn’t Action

02:01 - The Urgency Problem

02:45 - Specificity Changes Everything

03:10 - Problems People Will Pay to Solve

04:02 - The Cost of Staying Stuck

04:40 - Ellie’s Niche Shift

“People don’t buy what sounds useful one day. They buy what feels important right now.” - Jo Lott

When your offer speaks to the right person, at the right stage, with the right problem, selling becomes far easier.

Useful Links

Learn about The Business of Coaching programme

Dare Greatly in The Coaching Arena: In-person & Online mid-year Reset, June 2026

Signature Solution Course

Download the Free Digital version of Coaches' Planner (NEW edition 2026)

Free Essential AI Toolkit – 2 Must-Have Prompts for Coaches

How to secure more coaching clients' free training

Download the 12 ways to get clients now

Connect with Jo on LinkedIn

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If you found this episode of Women in the Coaching Arena helpful, please do rate and review it on Apple Podcasts or Spotify.

If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.com

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Transcripts

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A lot of coaching offers sound good, they sound thoughtful,

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thought through, supportive, maybe

something that someone would benefit

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from, and yet people don't buy or

they say, "This sounds great, just not

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right now," and then nothing happens.

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So in this episode, I want to talk about

the difference between a coaching offer

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that feels like a nice to have and one

that feels like an actual must-have.

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If we haven't met before, I'm

Jo Lott, a business coach, and

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I help qualified coaches get

clients with honesty, not hype.

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I have built my own coaching

business in various different

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niches and helped hundreds of

qualified coaches to do the same.

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If you are watching this on

YouTube, please do hit subscribe

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and like the video and comment.

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I would so appreciate your support in

this early stage of my YouTube journey.

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I will be doing a draw this month for

my launch on YouTube, so if you have

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commented, liked, and subscribed,

I will have your name there, and I

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will add it to a hat and do a draw

for a one-on-one session with me.

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So let's continue with why a

nice to have doesn't convert

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and what to create instead.

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One of the most common things I hear from

coaches is this: people are interested,

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they engage with your content, they

say it sounds really valuable, they

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even say that they would like to do it.

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They don't get their credit card out

and take the next step, and that gap is

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between the interest and the action, and

that is where your business can stall,

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and you can become really frustrated.

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A nice to have offer usually sounds

like this: something that would be

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helpful, maybe something that would

really improve things for people,

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something that would be good to do at

some point, but it doesn't feel urgent.

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It doesn't feel necessary.

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It doesn't feel like a must-have,

so it gets pushed down the list, not

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because it's not valuable when they

actually do it, but because it doesn't

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feel like their top-of-mind priority.

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So a must-have offer is different.

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It speaks to something that is

already on someone's mind, something

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that they are already thinking

about solving in some way, something

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they don't want to stay stuck in.

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It feels really relevant right now,

not just one day, and that shift

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often comes down to a few things.

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The first is how specific is your offer

and how specific is your target audience?

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What exactly are they dealing with?

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Because if someone can't quickly

see themselves in your offer,

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they won't feel drawn to it.

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The second is the problem.

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Is it something that they

recognize, something that they are

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already experiencing and actually

think that there's a solution?

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So for example, if you are a mum who's

overwhelmed, often that is a really hard

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niche to sell to because people think,

"Well, that's just all there is to it.

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Like, there's a lot to do, and

I'm just gonna be overwhelmed."

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So it's not as simple as it may seem.

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So even if they are already

experiencing this problem, it really

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needs to be something that they

believe that they can actually solve.

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So you really need to know what

their top of mind problems are that

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they actually will pay to solve.

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The third thing we want

to focus on is the result.

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What is going to change as a

result of working with you?

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What becomes possible?

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And is that something

that they genuinely want?

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Not in a really vague one-day

type of way, but in a really

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practical must-have-now sense.

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There's something that's also worth

saying here, which is the cost

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of staying where they are now.

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What happens if nothing changes?

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What will continue?

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Because without that, there's really no

reason for them to move and take action.

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So a really simple way to look at

your offer is this, does it feel like

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something someone would say, "That would

be nice to do at some point," or do they

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say, "I really need to sort this out.

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This is my top of mind priority"?

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That is the difference we're looking

for here One of my favorite examples

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of this is with a friend, Ellie.

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So Ellie helps tutors to

move to group tutoring.

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So she had a huge transformation

when she stopped targeting people

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who were currently teachers and

actually started to talk to people

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who are already tutoring one-on-one.

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That created a huge shift in her

business because she was speaking

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to people who really were in that

situation, not people who were too

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early on in the journey to care about

moving to a group tutoring business.

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If they are still in their teaching

job, for example, they're not your

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ideal client to move to group tutoring.

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So again, really think about the part

of the journey your client is in.

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Sometimes they're too early for

your service, sometimes they're too

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late for your service, so you really

need to find that just right spot

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that they are ready to take action.

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So if you are finding that people are

interested but not committed, don't

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always assume it's about your ability.

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Really look at how your offer

is positioned, and there are so

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many ways of doing this, like I

talked about, in terms of clarity.

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Is it specific?

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Does it feel relevant to them right now?

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Because these are the things that

move someone from, "That sounds really

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nice," to, "I want help with this.

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How can I start to work with you?"

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If you want my personal support with

this, you will find the details to

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my program, The Business of Coaching,

in the show notes or description.

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You will get my personal support and eyes

on your niche, message, offer, and all of

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the important aspects of your business.

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Thank you for listening today, and

like I always say, trust yourself,

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believe in yourself, and be the wise

gardener who keeps on watering the

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seed.

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