Have you ever had someone tell you your coaching offer sounds “really great”… and then completely disappear?
In today’s episode, Joanna shares one of the biggest reasons coaching offers struggle to convert and why being “valuable” alone often isn’t enough.
00:00 - Nice to Have vs Must Have
01:02 - Why Interest Isn’t Action
02:01 - The Urgency Problem
02:45 - Specificity Changes Everything
03:10 - Problems People Will Pay to Solve
04:02 - The Cost of Staying Stuck
04:40 - Ellie’s Niche Shift
“People don’t buy what sounds useful one day. They buy what feels important right now.” - Jo Lott
When your offer speaks to the right person, at the right stage, with the right problem, selling becomes far easier.
Useful Links
Learn about The Business of Coaching programme
Dare Greatly in The Coaching Arena: In-person & Online mid-year Reset, June 2026
Download the Free Digital version of Coaches' Planner (NEW edition 2026)
Free Essential AI Toolkit – 2 Must-Have Prompts for Coaches
How to secure more coaching clients' free training
Download the 12 ways to get clients now
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If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.com
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A lot of coaching offers sound good, they sound thoughtful,
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:thought through, supportive, maybe
something that someone would benefit
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:from, and yet people don't buy or
they say, "This sounds great, just not
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:right now," and then nothing happens.
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:So in this episode, I want to talk about
the difference between a coaching offer
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:that feels like a nice to have and one
that feels like an actual must-have.
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:If we haven't met before, I'm
Jo Lott, a business coach, and
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:I help qualified coaches get
clients with honesty, not hype.
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:I have built my own coaching
business in various different
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:niches and helped hundreds of
qualified coaches to do the same.
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:If you are watching this on
YouTube, please do hit subscribe
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:and like the video and comment.
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:I would so appreciate your support in
this early stage of my YouTube journey.
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:I will be doing a draw this month for
my launch on YouTube, so if you have
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:commented, liked, and subscribed,
I will have your name there, and I
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:will add it to a hat and do a draw
for a one-on-one session with me.
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:So let's continue with why a
nice to have doesn't convert
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:and what to create instead.
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:One of the most common things I hear from
coaches is this: people are interested,
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:they engage with your content, they
say it sounds really valuable, they
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:even say that they would like to do it.
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:They don't get their credit card out
and take the next step, and that gap is
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:between the interest and the action, and
that is where your business can stall,
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:and you can become really frustrated.
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:A nice to have offer usually sounds
like this: something that would be
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:helpful, maybe something that would
really improve things for people,
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:something that would be good to do at
some point, but it doesn't feel urgent.
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:It doesn't feel necessary.
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:It doesn't feel like a must-have,
so it gets pushed down the list, not
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:because it's not valuable when they
actually do it, but because it doesn't
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:feel like their top-of-mind priority.
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:So a must-have offer is different.
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:It speaks to something that is
already on someone's mind, something
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:that they are already thinking
about solving in some way, something
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:they don't want to stay stuck in.
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:It feels really relevant right now,
not just one day, and that shift
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:often comes down to a few things.
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:The first is how specific is your offer
and how specific is your target audience?
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:What exactly are they dealing with?
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:Because if someone can't quickly
see themselves in your offer,
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:they won't feel drawn to it.
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:The second is the problem.
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:Is it something that they
recognize, something that they are
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:already experiencing and actually
think that there's a solution?
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:So for example, if you are a mum who's
overwhelmed, often that is a really hard
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:niche to sell to because people think,
"Well, that's just all there is to it.
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:Like, there's a lot to do, and
I'm just gonna be overwhelmed."
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:So it's not as simple as it may seem.
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:So even if they are already
experiencing this problem, it really
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:needs to be something that they
believe that they can actually solve.
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:So you really need to know what
their top of mind problems are that
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:they actually will pay to solve.
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:The third thing we want
to focus on is the result.
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:What is going to change as a
result of working with you?
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:What becomes possible?
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:And is that something
that they genuinely want?
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:Not in a really vague one-day
type of way, but in a really
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:practical must-have-now sense.
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:There's something that's also worth
saying here, which is the cost
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:of staying where they are now.
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:What happens if nothing changes?
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:What will continue?
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:Because without that, there's really no
reason for them to move and take action.
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:So a really simple way to look at
your offer is this, does it feel like
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:something someone would say, "That would
be nice to do at some point," or do they
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:say, "I really need to sort this out.
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:This is my top of mind priority"?
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:That is the difference we're looking
for here One of my favorite examples
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:of this is with a friend, Ellie.
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:So Ellie helps tutors to
move to group tutoring.
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:So she had a huge transformation
when she stopped targeting people
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:who were currently teachers and
actually started to talk to people
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:who are already tutoring one-on-one.
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:That created a huge shift in her
business because she was speaking
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:to people who really were in that
situation, not people who were too
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:early on in the journey to care about
moving to a group tutoring business.
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:If they are still in their teaching
job, for example, they're not your
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:ideal client to move to group tutoring.
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:So again, really think about the part
of the journey your client is in.
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:Sometimes they're too early for
your service, sometimes they're too
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:late for your service, so you really
need to find that just right spot
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:that they are ready to take action.
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:So if you are finding that people are
interested but not committed, don't
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:always assume it's about your ability.
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:Really look at how your offer
is positioned, and there are so
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:many ways of doing this, like I
talked about, in terms of clarity.
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:Is it specific?
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:Does it feel relevant to them right now?
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:Because these are the things that
move someone from, "That sounds really
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:nice," to, "I want help with this.
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:How can I start to work with you?"
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:If you want my personal support with
this, you will find the details to
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:my program, The Business of Coaching,
in the show notes or description.
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:You will get my personal support and eyes
on your niche, message, offer, and all of
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:the important aspects of your business.
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:Thank you for listening today, and
like I always say, trust yourself,
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:believe in yourself, and be the wise
gardener who keeps on watering the
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:seed.