Karen Mangia is a Wall Street Journal bestselling author, VP of Customer & Market Insights at Salesforce, and strategist who focuses on the Future of Work, the Voice of the Customer, and nurturing a sense of Belonging within organizations. 

Like so many of us during the pandemic, Karen recognized that we weren’t going back to the way things were. She sees an opportunity to change the rules and create the future — but we’re holding ourselves and our organizations back by defaulting back to the way we used to do things.

Learn more and find the complete show notes at https://www.conniewsteele.com/podcast

Resources:

• https://www.readsuccessfromanywhere.com/
• LinkedIn: https://www.linkedin.com/in/karenmangia/
• Twitter: https://twitter.com/karenmangia