Many companies struggle with crisis communication because they don’t have tools in place to manage it.

Communication expert Jeff Hahn recognized this barrier to entry and set out to demystify the field of crisis communications with his book, Breaking Bad News: 12 Essential Crisis Communication Tools.

In this episode, Jeff shares a framework that can help companies successfully navigate a crisis event.

We discuss:

• The most common roadblocks many organizations experience
• Helpful steps for successfully navigating a crisis
• Tips for effective internal and external communication
• Why options are better than answers in crisis management

The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.

You can find this interview and many more by subscribing to The Employee Safety Podcast on Apple Podcasts, Spotify, or here.

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