Everyone in business experiences a difficult day, week, month or year as they grow. What are the early days of that growth track like? What are key systems we can implement in our business? Why do systems also need accountability built around them?

On this episode, Andy Mulholland shares what his team did to add 100 transactions to their volume and how systems played a critical role.

For me to scale the business and not just be grinding all the time, I was going to have to leverage people and systems. -Andy Mulholland

3 Things We Learned From This Episode

• We are there to serve the team. They aren’t there to serve us.

  If we treat our teams as if they are just there to serve us, we’re going to have problems. People are unlikely to stay with us in that type of environment.

• Follow-up should be systematic

  Real estate teams very often underestimate the importance and necessity of lead follow-up. They call a lead once or twice when they should actually be building a system that makes lead follow up a long-term activity-- not a random thing.

• Professionals always show up ready to work

  A professional approach requires an effectiveness in the opportunities we are given, and the monotonous cadence to follow through on what needs to be done.

Building a business and learning how to manage people is tough, and there are many challenges that come with it. One of the best things we can do is to build systems into our business. Don’t just measure growth by size. Measure it by the number of systems we can build into our business in a year.

Remember: we don’t have to build the system ourselves, but we can create the vision. Keep people accountable to build out what we’re looking for. When we create a system and build accountability around it, growth will follow.

Guest Bio-

Andy Mulholland is Rochester's #1 real estate agent. Andy's sellers are receiving 2-5% more for their homes on average, and selling in about half the time on the market vs traditional agents in the Rochester area. Go to http://www.handyandyrealtor.com/ for more information.