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The Power of Predictable Income: Monthly Recurring Revenue Explained
Episode 2 β€’ 14th January 2025 β€’ Freedom To Exit β€’ Lani Dickinson
00:00:00 00:04:56

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In this episode, we explore the concept of Monthly Recurring Revenue (MRR) and its critical importance for businesses, especially regarding exit valuations.

Lani Dickinson, a former Fortune 175 CEO, shares insights on how MRR can stabilize cash flow and increase the lifetime value of customers. Discover the different levels of subscriptions and learn how to implement MRR strategies in your business to enhance growth and achieve financial freedom.

Don't miss this essential guide to making your business more predictable and valuable!

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Transcripts

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>> Lani Dickinson: Today we're going to talk about monthly recurring revenue, what it is,

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how important it is to your business, and how important it is to

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your exit valuation, which is what we're all here to talk

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about.

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Welcome to the Freedom to Exit podcast. I'm Lani

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Dickinson, former Fortune 175 CEO,

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bringing you expertise in private equity

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insights, turnarounds,

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sustainable growth, and positioning your business

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for exit. So let's dive in. Monthly recurring revenue

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is the amount of predictable total

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revenue that you can track to

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subscriptions monthly in your business. It's a

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beautiful thing because you get paid over and over

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and over again for acquiring the customer one time.

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Not only does this increase the lifetime value of

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your customer, which anybody looking at your business is going to

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wonder what that is, but it

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also brings you a higher

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valuation and, it makes your income easier

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to scale. Imagine starting every single month with

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all the company bills and your lifestyle

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bills all covered by the first of month. That's exactly

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what monthly recurring revenue does for you. And it

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contributes very heavily to the predictable

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repeatable sales process that is

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evaluated in your exit multiple. Gives you predictable

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cash flow, stable growth, and it signals to

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the buyer that you truly have good product market

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fit. In the exit process, you're going to get a

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minimum of $2 for every dollar that you have

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in monthly recurring revenue. So this is worth your time to

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figure out how can I create some monthly recurring

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revenue in my business? There is also a

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hierarchy. At the lowest end, it would be

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considered just a consumable thing like a yogurt

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card at your local yogurt store or the

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Panera soda subscription. We can get unlimited

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refills. Those are ways to get

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us spending a certain amount of money every

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month to get some benefit. The next level would

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be more true subscriptions,

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like a car wash subscription. You can have so many

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per month. They're just ways to get you coming

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and using the product and you get a little bit

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discounted rate. The next level up would be sunk

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cost subscription. So sunk cost

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means we've already spent some money on something like maybe

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a Keurig machine or an Nespresso machine. There's

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a consumable piece that we've got to keep buying each

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month. So that'd be the Keic Pod or the Nespresso Pod.

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Then there's auto renewal subscriptions. And this

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is something like your Amazon prime

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membership, your gym membership. This is something you

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pay for every month or

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annually, and it's something that the consumer

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uses. Then there are contracts. This is

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the highest level of monthly

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recurring revenue rating. And this is

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B2B. So it would be like a business to another business,

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a business to a government entity, or a business to

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a retail chain. It's really important as you look

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at either version of exit, whether

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that's time and location freedom, or whether that is to truly sell

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your business and exit. For more, you want to think about

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how can you add monthly recurring revenue to your

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business or how can you strengthen the

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kind of monthly recurring revenue you have in your business if

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you have it already? If you are a coach, could you

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add a SAS component or a CRM M component

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and get people building their business into your

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CRM M and in your back end so that you have

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the ongoing revenue? Many alarm monitoring

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companies actually outsource the install because

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that's not where they make the money. Where they make the money is the

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ongoing monthly recurce contract for the

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monitoring One of the stories I've been most

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fascinated by was this story of a flower shop.

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Flower shops are dependent pretty much on Valentine's

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Day and Mother's Day to make their money, and

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it's said that they throw away up to 60%

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of their flowers each month. And this one

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group said, let's turn this into a subscription. They

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went to the spas and the home decoration

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companies and various big offices in the area where

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they live and they offered them a weekly and every other

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week subscription where they they would bring them fresh flowers

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and do all the work for them. Now they only throw out 5% of

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their flowers and every month they have their bills

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paid and they've reduced risk, they've stabilized cash

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flow, and they've proven that the market actually

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loves their products. So they're no longer dependent on

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two holidays in the year and they have

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stable monthly income. If you're finding this helpful, make

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sure you, like, share and subscribe. And of course, return next

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week where we dive more fully into this freedom to exit idea.

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