Your website shouldn't feel like a completely different version of you than the one clients meet in the therapy room. In this alumni check-in episode, Anna answers a thoughtful question from a Confident Copy graduate: How do you let your personality shine through your marketing while still keeping your website focused on your ideal client?
Using the metaphor of a pair of light pink pants that felt "too bold" to wear, Anna explores why so many therapists default to "beige" marketing that feels safe but ultimately blends in. She shares practical ways to infuse your personality into your copy without making it all about you—so the right clients recognize themselves, recognize you, and feel confident reaching out.
1️⃣ Why your personality belongs in your marketing—even when your website is client-centered.
2️⃣ How "beige" marketing keeps you from standing out to the clients you're hoping to attract.
3️⃣ A simple exercise to help your authentic voice come through naturally in your website copy.
4️⃣ Why the goal isn't to appeal to everyone, but to help the right clients immediately recognize that you're the therapist for them.
Enjoying the podcast? Subscribe so you never miss an episode—and feel free to share it with a fellow therapist who's building their private practice. Explore more marketing support for therapists:
The Walker Strategy Co website: https://walkerstrategyco.com
Marketing Therapy is the podcast where therapists learn how to market their private practices without burnout, self-doubt, or sleazy tactics. Hosted by Anna Walker, a marketing coach, strategist, and founder of Walker Strategy Co—each episode brings you clear, grounded advice to help you attract the right-fit, full-fee clients and grow a practice you feel proud of.
Hey everyone.
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:Welcome back to Marketing
Therapy, episode 77.
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:Did you know that Marketing Therapy
turned one year old this month?
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:Yeah, we didn't really acknowledge
that birthday, but happy one
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:year to Marketing Therapy.
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:77 whole episodes.
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:This is something, and I will not
get sidetracked from our topic today,
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:but this podcast is something I
would have never imagined doing, and
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:being on the other side of it is one
of the most rewarding things I've
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:ever chosen to do in my business.
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:I enjoy it so much.
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:I love getting to hear from you
guys and talk about these episodes.
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:I love getting to share what it is
that we're noticing and learning,
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:and it's just been really wonderful.
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:So thanks for tuning in, whether this
is your first or your 77th episode.
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:Now, this is an alumni check-in.
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:If you're not familiar, our alumni
check-ins are an opportunity for our
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:Confident Copy graduates to ask follow-up
questions as they go out into the world,
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:as they put their copy into action,
as they start marketing themselves.
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:What else is there to wonder about, right?
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:So in the same way that you might
have a client graduate from therapy
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:and then come back for a check-in
session three, six, nine months
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:later, this is that opportunity
for our Confident Copy graduates.
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:So this is exactly what I would
say to them if we were sitting
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:down in a one-on-one call,
and you just get to listen in.
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:Now, the cool part about these
check-in episodes is that our
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:students are not asking questions
that are exclusive to them.
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:They're not even exclusive
to Confident Copy.
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:They are relevant to just about
every therapist right now, or
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:at least some of them, right?
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:So this one is really, really
good and was asked of a student
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:who has asked to remain anonymous,
which is perfectly fine, but she
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:had a really fantastic question
that is especially important in this
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:market we're in, where specificity,
personality, humanness is so critical.
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:So she said, "When we are writing our
website for clients to see themselves
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:in it," she means, "how do we balance
that with adding in our personality?
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:Where and how do we add that in, our
personality, outside of the About page,
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:which is still geared towards them?"
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:So what I love about what this student
is asking is that she is keeping
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:her ideal client front and center
when it comes to her marketing.
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:She is not getting pulled into that trap
of making her website about her and her
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:approach and what makes her different,
but instead is really championing her
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:client, and I love knowing and seeing
that that is front of mind for her.
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:Now, she mentioned as a little more
context for this, that my email I sent
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:out about the pink pants I bought, and
I'll share that story with you in a
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:moment if you haven't heard it Really
resonated with her, but she found that
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:she is struggling with translating her
own personality in her writing, and she
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:feels like she lands better in person and
can't get it to come across in her copy.
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:Have you ever felt that way?
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:I am so much more fun and interesting in
the room than I am in my words, right?
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:So I want to address that.
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:I wanna talk about this
pink pants concept.
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:I wanna talk about personality.
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:We're gonna cover a lot of ground here.
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:Now, if you're not on our
email list, you should be.
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:But if you didn't get an email that I
sent earlier this summer, I talked about
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:this pair of pink pants that I purchased
right before getting pregnant last year.
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:They are light pink.
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:They are barrel leg, which is uber trendy.
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:It was very much an impulse buy,
but I was excited about them, okay?
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:So I buy them, but then
they just sat in my closet.
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:They felt a little bit too bold to wear.
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:You know when you buy something
new and you can't figure out
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:how to make an outfit with it?
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:That's how I was feeling.
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:But I chose to wear them to dinner with
some friends, and my friend opened up the
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:door, and literally the minute she saw me,
she said, "Oh, my gosh, those are so you."
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:And it was like, bam, that's all I needed.
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:That was the confidence boost
that I needed to wear these
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:pink pants confidently, right?
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:Well, then I get pregnant.
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:I can't wear them anymore.
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:I'm doing a third trimester purge
of my closet right before my
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:son came, and I saw them again.
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:I hadn't seen them in a while because
I'd been busy wearing maternity pants.
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:But it occurred to me as I found them
in that purge, that a lot of therapists
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:are doing the opposite of the whole
pink pants thing in their marketing.
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:So that's what this
alumni was referencing.
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:Because when you're brand new to private
practice, being beige feels a heck of a
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:lot safer than putting on your light pink
barrel pants in your marketing, right?
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:You don't wanna turn anyone away.
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:This idea of claiming a niche and
carving out this unique space for
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:yourself is intimidating, and so a
lot of clinicians go the beige route.
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:But then eventually something
shifts in your practice, and
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:you decide, "You know what?
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:I am going to charge more," or,
"My niche is clearer," or, "I do
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:wanna be more intentional about
the clients that I'm bringing in."
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:And then the website stays beige.
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:You start putting on pink
pants as a clinician.
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:You start knowing who you're
for, who you're not for, but
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:your marketing doesn't catch up.
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:And the fact is that that mismatch
is subtle but incredibly costly right
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:now, especially when premium-fee
clients are making really, really quick
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:decisions, and any gap that they see is
inviting doubt rather than confidence.
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:And what people need right now to
pay premium fees is confidence.
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:So that's what this alumni was
referencing, is, "How do I put on my
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:pink pants in my marketing," right?
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:"How do I translate that personality
into my writing so that clients
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:really feel like I'm different?
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:And how do they see that personality
come through when I'm trying
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:so much to champion them and
not myself in my marketing?"
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:Okay?
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:So that's what's happening today.
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:Here's the through line.
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:Not everyone is gonna love
your pink pants, and that
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:is the whole freaking point.
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:You are not the right
therapist for everyone.
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:If your marketing is not doing a
good job of letting people know that,
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:your marketing is missing something.
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:So please hear that.
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:Not everyone's gonna like your pink pants.
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:That's okay.
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:The right client will.
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:And what a beautiful thing.
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:Okay?
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:So before I get into this whole idea
of personality, I do wanna touch on
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:what this alumni asked about when it
came to struggling to translate her
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:personality into her writing, that
she was better in person and can't
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:get it to come across in your copy.
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:One of my best tips for this, and I share
this with our Confident Copy students,
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:is if you're really feeling stuck in
creating copy that feels like you,
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:start by talking rather than writing.
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:There's something about the, I think,
distance from our head to our fingertips
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:versus our head to our mouth, right?
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:That things get garbled, and all
of a sudden they get clinical and
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:professional and, you know, not right.
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:Just talk.
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:In the age of AI and things like
that, there are so many places where
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:you can speak into a microphone
and transcribe what it is that
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:you wrote and then use that.
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:So rather than perhaps sitting
down and answering, "What makes me
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:different than other therapists?"
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:Talk about it.
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:Talk into a microphone.
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:Talk to a friend and record it.
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:But truly actually say the things
rather than attempting to write them,
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:and that can often unlock a lot of
personality, because that's where
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:we're gonna get the little euphemisms
that only you say or, you know, those
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:little phrases that your clients come
back and they're like, "I heard you
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:in the back of my mind this week."
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:That's where those things are gonna
shine, if you're finding that when I sit
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:down to write, it doesn't come through.
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:So that's my recommendation there.
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:Go ahead and talk.
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:Talk about the work that you do.
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:Talk about your clients, and then
use what you said for your writing.
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:All right, now let's talk
about this idea of personality.
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:So what I want to really reframe
here is your personality is not
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:the same as talking about yourself.
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:The, the places where you can inject
personality into your marketing are not
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:only the places where you're talking
about you, and I think that's an important
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:reframe for this alumni, and likely for
others that are listening right now.
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:Personality is not a
section of your website.
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:It's not a place where you talk about you.
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:Personality is literally sprinkled
into every single thing that you say
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:and choose to write and choose to
convey on your website, in your social
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:media, anywhere in your marketing.
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:Okay?
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:It's not confined to the little section
of your About page where you talk about
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:what you like to do on the weekends.
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:Okay?
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:It's so much bigger than that.
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:Personality is showing up in
how you talk about your clients.
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:Okay?
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:It's showing up in how you talk about
why it is that they're here and what
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:it is that's going through their mind.
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:It also comes through in the way that you
talk about how you're gonna help them.
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:So in your approach and what it's like
to be in the room with you, all of these
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:places are opportunities for personality.
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:Now, the reason for that is because
in this market in particular,
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:personality is the same in many ways
as specificity, and we know that
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:specificity is the name of the game.
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:The more precise, the more alive your
client descriptions are and your copy
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:is, the more you is coming through.
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:Okay?
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:So if your ideal client, the person that
you just absolutely love to work with,
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:is that super high-functioning woman who
just became a mom for the first time and
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:all of a sudden doesn't recognize herself
and is laying awake at two AM nursing her
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:baby and wondering, "What happened to me?"
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:Okay?
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:If that is your client, then talking
about that, how she's laying awake at
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:two AM nursing her baby, should-ing
herself, thinking that she's behind
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:or has done something wrong, all of
those things are showing personality.
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:Right?
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:Because it's the way that
you're talking about it.
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:The specificity is your voice there.
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:The shift is to stop asking,
"Where do I talk about me?"
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:And start asking, "How do I
talk about them in my way?
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:How do I talk about my
approach in my way?"
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:Because all of it can be injected with
your personality and with your voice.
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:Okay?
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:Now, where does personality
actually live in your website?
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:If it's not gonna be just on
that little section of your About
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:page, then where does it belong?
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:Well, like I said, it
kinda goes everywhere.
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:It's gonna be in how you talk about
your clients, the struggle that brings
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:them here, the inner experience,
right, that they're having that maybe
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:they haven't talked about out loud.
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:It's gonna be in how you talk about your
approach and your philosophy, right?
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:This is so much more than just
name-dropping your modalities.
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:But, like, what is it like
to be in the room with you?
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:What is the process you're
taking your clients through?
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:What is it like to be in a session?
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:What are you gonna do that
other therapists don't?
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:That's another place for personality.
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:Now, we recently did some website copy
in our done-for-you copy suite for a
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:psychodynamic clinician, super skilled,
a lot of fun to talk to, knew her ideal
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:client inside and out, and also knew
herself and her approach inside and out.
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:And one of the headlines we wrote
for her was, "You're not looking
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:for another self-help exercise.
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:Neither am I."
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:Because that was the
thing about her clients.
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:They had done all the things, right?
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:They were not interested
in a CBT worksheet.
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:They'd listened to the podcast,
they'd done the journaling.
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:Like, they were ready for
something much deeper.
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:And so that headline was so her,
and she's also, like, this super
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:direct kind of no BS clinician.
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:So that was a way to bring in personality.
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:Again, she was talking about her
clients essentially, not about
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:her, and yet we were getting a
sense of that clinician there.
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:So that's an example of where
personality could perhaps be brought in.
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:But you have a certain presence, right?
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:You have a cadence to
the way that you talk.
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:You have a way of thinking about
and conceptualizing things.
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:You have metaphors that you bring in to
the way that you talk to your clients.
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:All of those things belong in your copy.
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:One of my favorite sections of the
pre-writing that our done-for-you
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:clients do is a section about their
voice, and they are asked to include
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:at least, ideally more, but at least
10 to 15 phrases, concepts, metaphors
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:that they often use in session.
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:So that could be something as simple as,
"I hear you," and as complex as, like, the
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:metaphor they use to describe EMDR, okay?
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:It can be anything.
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:But that is an absolute goldmine for us
to draw upon when creating copy that's
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:gonna sound like them because we know
that that actually sounds like them.
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:So what are the things that you say?
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:What are the turns of phrase, the
concepts, the metaphors that you use,
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:and how could that be sprinkled in?
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:Right?
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:And remember, the goal is
to not be for everyone.
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:The goal is to put on your pink pants.
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:And so you really have to, as
you go through this process, be
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:holding in your mind the person
that you are the best fit for.
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:Be really, really specific
about who that person is.
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:If you don't know that, you gotta
start there, and our last episode
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:was on identifying your ideal
clients, so maybe go listen to that.
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:But we have to know who you're
sitting across from in that room
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:as you write this copy, okay?
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:And then how can you speak to them so
specifically, so uniquely, that once
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:they get into the room with you, it just
feels like a consistent through line?
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:How can they meet the version of you
they're gonna get in the room now?
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:That's the power of your language
and the power of your words right
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:now, the power of being specific.
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:So if we bring this back to the idea of
pink pants, not everyone's gonna like 'em.
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:That's the whole point.
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:Not everyone is gonna like how
you talk about your approach.
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:Not everyone is going to identify with the
client reality that you are displaying.
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:That's the whole point.
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:The right client is going
to recognize themselves.
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:They are going to recognize you.
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:They are going to resonate with what
it is that you are describing, the type
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:of experience you're talking about.
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:They're gonna see themselves.
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:They're gonna like your pink pants.
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:And that recognition, the one that
I got from my friend, "Oh, those
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:pants are so you," they're gonna have
that recognition, "This is so me."
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:And that is the goal of copy, right?
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:The goal is that they see themselves,
so it is still client-focused, which is
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:exactly what this alumni was centering
first and foremost, but doing it with that
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:personality, That little bit of you that
another clinician wouldn't say, right?
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:How do you say things?
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:How do you think about things?
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:How do you position
things that others don't?
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:When that comes through, they recognize
themselves and they also recognize you.
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:They get into the room with
you and it feels like exactly
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:who they met on the website.
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:That's the incredible opportunity
available to you in copy, and it's
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:why in this market, the words that
you are using continue to be the
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:number one driving factor behind
whether or not someone decides to
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:reach out to you as their therapist.
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:They pull so much weight
if you use them right.
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:Okay, this is way more in-depth, way
more nuanced than just going to ChatGPT
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:and asking it to write you a homepage.
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:This is about thinking about spending time
with who this ideal client is, what sets
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:you apart, and what your personality is.
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:What are those ways that you can be
injecting what makes you you into your
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:marketing so that people latch onto that?
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:Because in the sea of sameness
that your clients are wading
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:through, you can stand out.
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:Your pink pants can stand out.
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:All right?
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:Okay, I hope this was helpful for you.
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:Thank you to the alumni who
chose to share this with us.
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:If you're sitting here and you're a
Confident Copy alumni, please head on
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:over to the submission form and ask
the question you're wondering about.
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:You might see your question featured in
these monthly sessions that we're doing.
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:If you're interested in
Confident Copy, you're in luck.
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:I am not supposed to tell you this, but
our Confident Copy waitlist is open.
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:We actually won't be talking about
this publicly until next month.
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:But if you know that you want to have
a live experience, if you want to
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:go through our proven Confident Copy
process and do it with support, with
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:feedback, with live coaching, Confident
Copy Live is going to be reopening
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:in August and the waitlist is open.
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:So we're not actually talking about
the waitlist publicly until next month.
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:But it is ready for you if
you know, "Hey, starting in
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:August, I really wanna jump in.
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:I wanna get clear on what makes me me.
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:I wanna know how to bring my personality
into my copy and do it in the right ways."
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:Confident Copy Live is a
great place to do that.
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:So you can head over to
walkerstrategyco.com/cc-waitlist.
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:CC, the letter CC, dash waitlist
if you wanna jump on there.
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:If you're wondering about that
done-for-you that I mentioned that
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:client for whom we wrote that incredible
headline that's also an option.
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:So if you know that you're not
interested in writing the copy
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:yourself, but instead wanna hand it
over to some experts, we would love
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:to partner with you in that way.
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:You can get all the details there,
walkerstrategyco.com/services.
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:Whatever you do next, even if it's nothing
related to Confident Copy or our services,
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:be thinking about how you can be bringing
your personality into your marketing.
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:How can you be putting on your pink
pants, and how could that potentially be
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:resonating with the exact types of people
you wanna be doing your life's work with?
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:I'll see you in our next episode.