If marketing your practice feels like throwing spaghetti at the wall—and you’re not sure what’s actually working—you’re not alone. In this episode, I walk you through how to stop relying on vague feelings (like “it’s been quiet lately”) and start making confident, evidence-based decisions about your private practice.
We’re talking about measuring success in a way that feels both grounded and empowering—no mega spreadsheets required. You’ll learn how to track what really matters, celebrate small but meaningful wins, and set process-driven goals that create actual momentum—not just pressure to perform. Whether your caseload is full or you’re building from the ground up, this episode will help you step into your role as the CEO of your practice.
Here’s what you’ll learn in this episode:
1️⃣ Why therapists often track the wrong things—or nothing at all—and how that creates burnout, self-doubt, and marketing confusion
2️⃣ The essential metrics that actually tell you whether your marketing is working (hint: it’s not just about getting more clients!)
3️⃣ How to set process-based goals that build real momentum—without tying your worth to outcomes you can’t control
Resources & Links Mentioned:
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Enjoying the podcast? Subscribe so you never miss an episode—and feel free to share it with a fellow therapist who’s building their private practice. Explore more marketing support for therapists: The Walker Strategy Co website: walkerstrategyco.com
About Marketing Therapy
Marketing Therapy is the podcast where therapists learn how to market their private practices without burnout, self-doubt, or sleazy tactics. Hosted by Anna Walker—marketing coach, strategist, and founder of Walker Strategy Co—each episode brings you clear, grounded advice to help you attract the right-fit, full-fee clients and grow a practice you feel proud of.
Hey.
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:Hey, welcome back to
Marketing Therapy, episode 14.
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:Today's episode is one that honestly,
I think we all need from time to time,
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:especially if you're in one of those
seasons where you feel like things
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:are slow, or maybe you're not making
as much progress as you should be.
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:Maybe you're busy shoulding
yourself, as I'm sure you find
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:your clients doing sometimes too.
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:One thing I've seen again and again in my
work with thousands of therapists now is
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:when we're not clear on what to measure,
we default to really vague feelings.
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:And this isn't actually something
I've only seen in the therapists
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:it's something I see in myself too.
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:It's been quiet.
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:It doesn't feel like this is working.
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:I probably need to do more.
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:And these feelings, they're
real, they're valid, but they
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:don't really get us anywhere.
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:When instead, you do know what
to measure, you don't have
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:to default to those feelings.
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:You have a level of clarity and
direction about whether you are
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:building momentum or simply spinning
your reels if those feelings are real.
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:Or quite frankly, if they're not.
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:So that's what we're gonna be talking
about today, not in a mega spreadsheet
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:and obsess over it kind of way, and
also not in a woowoo manifest it
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:and it will come kind of way either.
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:We are gonna talk about
what's worth celebrating.
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:This isn't gonna be all numbers and
data and spreadsheets, but I wanna
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:give you a really practical lens
for how to measure your progress in
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:private practice the way a CEO would.
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:Because you are the CEO of your practice,
and the sooner you step into that role,
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:the sooner you can get rid of those vague
feelings and actually make decisions
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:about your practice and view your practice
from a more sustainable and safe and way.
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:Because marketing takes effort.
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:No doubt about it.
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:It takes time.
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:And because of that, it almost never
gives you immediate feedback, which is one
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:of the most frustrating parts about it.
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:So if all you're doing is
measuring outcomes, did I
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:get a new client this week?
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:Or is my caseload full?
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:Yet?
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:You're missing all of the other
signals, the leading indicators that
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:actually show you your marketing is
working and you should keep going.
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:This is what I help my
clients and students do.
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:Is look at real data, real numbers.
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:What's it actually showing us?
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:Where's the evidence?
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:Not just to feel better, but also to make
smarter decisions about their practices.
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:So if you're in that in-between space
right now, where things are moving and
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:you're doing things, but they're not
quite landing, or maybe you're just
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:ready to be more intentional about
your growth and about your success.
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:This episode will be really
helpful for you Today we're
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:gonna do a couple of things.
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:We're gonna talk about what metrics
actually matter for therapists.
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:Some do, some don't.
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:We're gonna talk about setting
goals that actually create momentum,
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:not just pressure to perform.
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:There is a difference, and how to start
thinking about your business like a
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:strategic and clear-eyed practice owner.
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:Okay, let's get into it.
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:I wanna start with where most
therapists are when it comes to
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:tracking progress in their marketing.
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:And if I had to sum that up into one
sentence, they are usually tracking
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:the wrong things or nothing at all.
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:And quite frankly, neither of
those sets you up to grow with
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:confidence over the long term.
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:Let's talk about that first group.
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:The therapists who are
tracking absolutely nothing.
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:This is so common, especially if you're
not super numbers driven by nature.
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:I personally love a spreadsheet.
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:Not everyone does.
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:You probably know whether you're getting
new clients or not, and you probably know
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:whether your caseload feels full enough.
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:But beyond that, there's no
data, there's no systems.
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:And so those therapists end up
relying on those vague feelings.
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:Again, it feels quiet this month.
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:I don't think my Psychology
Today profile is working.
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:It seems like networking isn't bringing
in any clients, but those feelings
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:are often based on the mood you're in.
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:The last conversation you had, whether
you got a new inquiry this week or
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:not, and I say this with all the love
in my heart, feelings aren't strategy.
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:What you feel is happening in your
marketing is almost never the full story.
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:Sometimes it's flat out wrong.
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:I've had therapists tell me their
website, quote unquote, isn't working,
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:and when we pulled their data, we
saw that their site traffic had
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:actually doubled in the last 60 days.
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:The real problem was that they weren't
tracking where their inquiries were
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:coming from, so they actually had no
idea that their site was doing its job.
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:When you don't track, you end up relying
on gut instinct and gut instinct.
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:In marketing, especially if you're
feeling a little stressed or your
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:caseload isn't where you want, it is
almost always going to lean negative.
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:Your brain will say, it's not working.
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:Do more.
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:It's not working.
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:Try something else.
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:And that is how you end
up spinning your wheels.
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:You might post on Instagram
five times this week.
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:Not because that's actually a good
strategy for you, but because you're
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:trying to feel better about your
progress, you might start rewriting
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:your entire website, not because
the data says it's not working, but
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:because you're uncomfortable waiting
for your current strategy to land.
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:So tracking nothing leads to
decisions based on emotion, not
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:evidence, and that is a dangerous.
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:Space to be in, especially
over the long term.
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:But then let's look at the other extreme.
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:Tracking everything without actually
knowing what it means, without
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:knowing how to analyze that data.
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:This happens a lot.
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:You might have Google Analytics
connected, or you have your kinda your
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:Squarespace or your Wix dashboard open
and you see numbers like site sessions
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:or bounce rate or traffic sources.
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:But the question in your
head is always, is that good?
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:Is that bad?
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:Should it be higher?
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:Should I panic?
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:I read that my bounce rate
should be 10% and minus 60.
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:I actually talked to a clinician who said
that last week, should I just keep going?
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:What do I do with all this information?
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:And because no one ever explained
what those numbers actually tell
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:you, you do one of two things.
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:You either ignore them.
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:Or you hyperfocus on random ones
without really understanding the story.
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:I've seen many people post in our
get booked out Facebook community
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:saying my bounce rate is really
high and I can't figure out why.
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:And the bounce rate is a good number
to track, but often if I were to
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:actually sit down with that clinician
is not the most important thing to
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:be looking at, and certainly not
something to be obsessing over.
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:You might notice that your site traffic
went down this week and immediately start
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:to spiral when in fact fluctuations are
so normal and you're not looking at a
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:big enough window of time to actually
get a meaningful analysis there.
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:Or you might see that Instagram
got you five site clicks.
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:And you think, oh, okay, okay,
I'll post more on Instagram.
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:But those five clicks probably aren't
moving the needle in your practice.
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:But you don't know that because you're
not looking at the right benchmarks.
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:Can you see what's happening here?
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:So you have this
information in front of you.
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:It's not that you're burying your head
in the sand when it comes to the data,
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:but you don't know what to do with what
you see this kind of over tracking.
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:Often leads to what I call
comfort zone marketing.
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:Doubling down on things that feel
productive, that give you that little
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:dopamine, hit the social post, or
changing the color of your website
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:buttons because they're easy, even
if they're not driving real results.
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:This can lead to, in the
meantime, ignoring bigger picture
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:activities, improving your SEO.
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:Optimizing your site today profile,
reaching out to a new networking contact
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:because those things feel harder and
you can't see the payoff right away.
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:Like I said, marketing most often
doesn't give you immediate feedback,
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:and so that's how you can end up on
this hamster wheel of doing, doing,
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:doing things that aren't actually moving
you forward because they feel good.
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:They feel productive.
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:But when we look at the numbers, they
actually aren't pushing you forward.
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:Now, I wanna be really clear that
if you find yourself in one of these
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:traps I've talked about here, not
knowing anything about your numbers,
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:or randomly tracking a couple of
different things, this isn't your fault.
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:Therapists are not taught what to track.
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:You probably have never taken a marketing
class or a website analytics course.
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:That's okay.
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:And sometimes even the people who
are trying to teach you marketing
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:sometimes don't explain what those
numbers actually mean for you.
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:That's a really big gap.
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:I see.
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:It's why so many therapists,
either one, abandon their marketing
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:strategies too soon because
they think they're not working.
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:This happens all the time.
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:Two, they waste time on things
that feel busy, but don't actually
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:move them toward their goals.
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:Or three, they stay stuck in this
cycle of I should do more without
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:any sort of clear direction.
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:The numbers can actually liberate
you from those cycles, but you
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:don't have to track everything.
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:I want that to be clear, and today
we're gonna be talking more about
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:what you should be looking at.
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:You don't need to be a numbers nerd,
you don't need to love spreadsheets
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:like I do, but you do need to track
the right things when you do that.
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:When you focus on the handful of
metrics that actually tell you
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:whether your marketing is working,
you can start making decisions from
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:a place of clarity, not anxiety.
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:You can say things like, my Psychology
Today profile is getting clicks, but those
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:clicks aren't turning into inquiries.
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:Let me focus on tightening
my profile copy or.
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:I can see that my website is
getting consistent traffic, but
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:not enough people are converting.
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:Maybe I need to revisit the experience
on my website or my caseload feels light
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:right now, but my revenue is solid.
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:I'm meeting my take home pay
goals, so I don't need to panic.
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:I just need to stay the course
those statements are a CEO mindset.
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:Not about perfection, not about
watching every single number like a
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:hawk, but knowing what you need to
measure so that you can make smart and
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:aligned decisions for your practice.
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:So what should you actually track?
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:What metrics actually matter?
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:That's what we're gonna dive into here.
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:I'm gonna break this down step by
step, both the quantitative, so the
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:things that you can quantify, numbers.
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:Data you need to know and the qualitative,
the quality signals that tell you
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:your marketing is starting to click.
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:Before we get into this list of metrics,
I want to zoom out and remind you
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:again, you are the CEO of your practice.
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:You don't have to be a full
on data analyst, but if you
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:want to grow with intention.
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:If you want to stop second guessing
yourself at every turn, then you need to
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:think like a CEO, and that will start with
tracking the right numbers on a regular
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:basis, not obsessively, but consistently.
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:So first are those quantitative metrics.
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:These are the hard numbers.
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:These are your basic
performance indicators, okay?
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:The things that you should be
checking monthly to know whether
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:your marketing is working.
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:The first is your website traffic.
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:Your website is hands down
bar none in this market.
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:Your number one marketing tool,
it is your marketing engine.
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:It is what we call your conversion system.
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:And in order to work it needs visitors.
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:It needs eyeballs on
that website to convert.
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:Now, I wish that I could tell you if
you hit this number of monthly visits
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:per month, your practice will be full.
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:Unfortunately, it doesn't work that way.
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:A good baseline for most solo
practices to work toward is at
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:least 150 to 200 visits per month.
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:I had a therapist come to me who
was so discouraged in her marketing.
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:She had spent so much time on
her website, and then when we
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:looked at her analytics, she was
getting south of 50 visits a month.
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:We're talking 20, 30 visits a
month, that simply isn't enough
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:traffic for you to be converting
and generating regular referrals.
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:So if you're under that baseline,
then you don't necessarily
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:have a conversion problem yet.
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:We don't necessarily need to
be pouring more time money
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:or energy into your website.
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:This is a visibility issue.
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:And so that can tell you based on the
data that you need to work on getting
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:found, SEO directories, networking, social
media, whatever that might be for you.
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:The next thing to be tracking
are your traffic sources.
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:How are people actually finding you
inside your analytics, whether you are on
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:Squarespace or Wix or Google Analytics.
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:You'll see a breakdown of things like
search traffic, so that's people coming
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:to you organically through things like
Google direct traffic, where they actually
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:typed in your URL referral traffic.
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:That's if you were listed on your
local business bureau, for instance,
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:or you guess posted on a friend's blog.
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:That would be a referral link, so
you were listed on another website.
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:Then there's social media,
if you're active on social
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:media, Facebook, Instagram.
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:This data is gonna tell you which
channels are actually working.
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:For example, if Instagram is sending
you four visitors per month, but
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:Google is sending you 60, that is data.
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:That's clarity that tells you where
you should continue investing.
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:The next hard number to be tracking
are your contact form submissions.
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:Or just number of inquiries, people
reaching out to you, whether that's
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:text, email, contact form on your
website, and that one's simple.
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:How many people are asking you for
a consult or a first appointment?
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:Track that on a monthly basis.
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:Make sure that you know how many
people are reaching out to you.
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:From there, the next number that we'll
look at is called your conversion rate.
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:So out of all the people
who reach out to you.
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:How many are becoming paying clients?
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:This is often overlooked, but it does
tell us if your website and your consult
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:process, especially if you offer a
free consultation, are doing their job.
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:If you are getting 10 inquiries a
month, but only converting one or two,
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:your problem might not be visibility.
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:That's a sufficient number of inquiries.
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:It might be a fit or clarity or consult
challenge that we need to address.
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:So that conversion rate is
really helpful because ultimately
262
:you can reverse engineer.
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:If you know that you're gonna convert
50% of the people that reach out to
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:you, then the number of clients you
need this month is simply a factor
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:of how many people reach out to you
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:today, psych, today's dashboard is a
little bit archaic, but you still can
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:get some really helpful data there.
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:If you use our site, today's
success pack, or you are a student
269
:in one of our programs, then you
have access to our data tracker.
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:But you're gonna get things like
profile views, clicks to your website,
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:emails sent, things like that.
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:And this is ultimately a gold
mine of data, especially if
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:you know how to parse it out.
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:And most therapists just
completely ignore it.
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:So this is where you can identify
really easy places to improve your
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:visibility with relatively little
effort if you're paying attention.
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:And then the final quantitative
metric I recommend keeping an eye
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:on is your monthly revenue, your
take home pay your tax set aside.
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:The, there's a lot of numbers in there,
but I'm including this in a single
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:category related to your financial health.
281
:So it's not directly tied to marketing.
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:It's not necessarily a marketing metric,
but it is very, very critical context.
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:You need to know things like,
what did I earn this month?
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:Did I meet my minimum take home needs?
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:Am I setting aside
appropriately for taxes?
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:Because you could have a month where
client inquiries, quote unquote, feel a
287
:little slow, but your revenue is fine.
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:You hit your income goal, you paid your
bills, you're financially secure, and
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:if you're only tracking the marketing
related activity and ignoring that
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:money side, then you might assume
something's wrong when actually your
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:business could be doing just fine.
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:So make sure you don't leave
that part out of the equation.
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:All right, so those are the hard numbers.
294
:Again, I mentioned website traffic,
traffic sources, contact form,
295
:submissions or inquiries, conversion
rate, psych today, data, and then
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:your financial numbers, revenue
take, home pay, things like that.
297
:Now, let's move into qualitative metrics.
298
:These are the soft signals
that still matter so much.
299
:These aren't necessarily gonna
show up on a dashboard, okay?
300
:We're not gonna be putting these
into a spreadsheet, but these tell
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:you if your marketing is working.
302
:These are often the ones that
therapists ignore, but they actually
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:are some of the most important
indicators of your future success.
304
:Here are a few to consider consults
feeling easier and more aligned.
305
:If your consult calls are feeling
smoother, more natural, more values
306
:aligned, that is a huge sign.
307
:Your messaging is working.
308
:I just spoke with a confident copy
graduate who moved on from the program
309
:in May, and when I talked to her in June,
she'd booked six new clients in that
310
:month since we had met most recently.
311
:And she said one of the biggest reasons
she thinks those clients signed on
312
:is because she felt so much more
confident in those consult calls.
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:That aside from those six new clients,
those consult calls, feeling easier
314
:is a huge indicator of growth.
315
:It tells you that the right people
are showing up to those calls, okay?
316
:So you're attracting the right fit people.
317
:They're already somehow or somewhat
bought in or sold on you in some way.
318
:And you are resonating with them.
319
:Once you have the opportunity to connect
another qualitative metric that really
320
:matters, hearing things like your
site spoke to me or your directory
321
:profile jumped off the page, this
is one of the best signals that your
322
:copy and design are doing their job.
323
:This does not happen by luck.
324
:Believe me.
325
:It is the result of intentional strategy,
of being clear on your niche of really
326
:emotionally resonant and attuned copy.
327
:So when people say this to
you, write it down, frame it,
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:remember it, measure it, track it.
329
:Another soft signal is just feeling
more confident, sharing your site,
330
:sharing your profile, talking
about the way that you work.
331
:If you've gone from, oh my gosh,
please don't go to my website,
332
:to here's the link, check it out.
333
:That means something that is growth and
that confidence usually translates to
334
:better referrals, stronger inquiries,
more conversions, all the things.
335
:Your level of confidence in
putting yourself out there has
336
:a huge bearing on the results.
337
:On the other side of that.
338
:Another one.
339
:Marketing just feels easier.
340
:I'm not saying it becomes effortless,
but if you are no longer agonizing
341
:over every single blog post or caption
or networking conversation that is
342
:progress, it means you're clearer.
343
:It means your brand and your
voice are starting to settle in.
344
:It means you are stepping into
that role as business owner.
345
:These are all wins.
346
:Worth celebrating.
347
:Again, not gonna show up on a spreadsheet,
but incredibly valuable to your business.
348
:Maybe you've stopped rewriting everything
when you're panicking, if you no longer
349
:get super discouraged and start spiraling
when things slow down, as subtle as that
350
:might be, it is incredibly important
if you can leave your marketing alone.
351
:And be able to trust it in
those times of uncertainty.
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:That's huge.
353
:And that is also growth.
354
:Can you see what I mean by these soft
signals, consults, feeling easier,
355
:people telling you that your site
spoke to them, feeling more confident,
356
:sharing that site, sharing about your
work, marketing, just feeling easier,
357
:not responding in a hair on fire.
358
:Five alarm situation.
359
:When things slow down, these all matter.
360
:So now we've talked about
what metrics to track.
361
:Now let's talk about what
to do with that data.
362
:Again, we can have a spreadsheet
with a bunch of numbers.
363
:That doesn't mean we know
what to do with them, right?
364
:Tracking alone isn't enough.
365
:Because data without
direction is just noise.
366
:It's just a lot of numbers.
367
:You have to know how to set
goals that move you forward, both
368
:emotionally and strategically.
369
:And again, I wanna bring this
back to how most therapists are
370
:taught or not taught to set goals.
371
:The default I hear all the time, I
want a full caseload, or I want to
372
:get five new clients this month.
373
:Or I want to be off insurance
by the end of the year.
374
:Those aren't bad goals by any
means, but they're outcome goals.
375
:They're vague.
376
:They're kind of arbitrary, and
they're not within your full control.
377
:It's like saying, I want to lose five
pounds without any plan around what
378
:you're gonna do differently to get there.
379
:It's a goal without a system.
380
:So what you need instead, especially if
you wanna start operating like a CEO,
381
:are what we call process driven goals.
382
:Goals that focus on the
inputs, not just the outcomes.
383
:Goals that help you build
momentum, not just weight around.
384
:Hoping for a client inquiry to land.
385
:I am doing something right now
that I've never done before.
386
:Folks that graduated from Confident
Copy after joining in January.
387
:Got a special bonus that I've never
offered before, called an accountability
388
:group, a marketing accountability group.
389
:So for the next six months, we're coming
together each month to track their
390
:data and to set goals based on what
they're learning, to set intentions
391
:to be held accountable and to make
forward progress in their marketing.
392
:And in this group, we're not saying things
like, go get three new clients this month.
393
:We're saying things like, I'm gonna aim
to hit a hundred site visits this month.
394
:Or I'm going to reach out to three
new referral contacts, or I'm going
395
:to publish a new Psychology Today
video that I've been putting off.
396
:Or I'm going to write two new blog
posts aligned with my specialties.
397
:Can you see how these goals are different
than getting three new clients this month?
398
:There are goals you can actually act on.
399
:They are measurable.
400
:They're 100% in your control.
401
:It is within your control
whether or not you reach out
402
:to three new referral contacts.
403
:It is not necessarily within your control
to get three new clients this month.
404
:Do you see the difference?
405
:When done consistently, these things
are going to lead to the outcomes
406
:that you want, but you've been able
to focus and commit to things that
407
:are actually within your control
when you set outcome only goals.
408
:Every single week feels
like a pass or fail.
409
:Either someone reached out or they didn't.
410
:You either booked a new client
or you didn't, and that creates
411
:pressure and inconsistency and above
all, a whole lot of discouragement.
412
:Have you been there before?
413
:When you set process-based goals
instead, then you build a rhythm.
414
:You get to say, I did what
I said I do this week.
415
:Even if no one reached out
yet, you are laying bricks.
416
:You are creating a foundation.
417
:You are building momentum.
418
:Now, you don't have to hit every single
goal every single week to see progress.
419
:Of course not.
420
:Life happens, energy fluctuates.
421
:But having a plan, having intentional
actions is what separates the
422
:therapist who slowly drift.
423
:Through their practice, just kind
of at the mercy of the ebbs and the
424
:flows from the ones who are actually
building something proactively that
425
:is sustainable in the long term.
426
:Maybe you're sitting here realizing
you've sort of been treating your
427
:business like a side project,
reacting and pouring into it.
428
:Only when you have time or
energy, and that's okay.
429
:That's quite normal.
430
:But if you want to different results.
431
:You're gonna have to start
treating your business differently.
432
:Not in a hussy, overworked, grind culture
kind of way, but in a very clear and
433
:grounded and strategic kind of way.
434
:If it's helpful, here's
a framework you can use.
435
:One, choose an outcome goal . Okay?
436
:What do you want to see happen?
437
:Maybe you want to increase
your Google rankings.
438
:Two, choose a metrics that
metric that you're going to
439
:track to determine if that works.
440
:So maybe that is your traffic
to your website from Google.
441
:Three.
442
:Commit to a process driven goal, something
that is within your control that you can
443
:do to ultimately reach that goal, and
then four, share that goal with someone.
444
:Studies show you that you are
65% more likely to follow through
445
:on a goal if you share it.
446
:That's why I think this confident Copy
group is gonna be especially powerful.
447
:Because there is accountability and
community and really gentle support here.
448
:So here's what a CEO goal could
sound like in this scenario.
449
:I want to increase.
450
:My Google rankings.
451
:So that's the outcome goal . So I'm going
to add a new specialty page, write four
452
:blog posts . Those are the process driven
goals, the things that you are committing
453
:to, and then track whether my traffic
increases over the next four months
454
:. That's the metric that we're gonna track.
455
:So we've set a goal.
456
:We've set process driven goals
or intentions, and then a
457
:metrics that's going to tell us
did we get closer to that goal?
458
:That is a smart and strategic
and actionable plan.
459
:Not a vague wish for clients, not to
a blind guess or a shot in the dark.
460
:It's something you can do and
something you can evaluate.
461
:Did it work?
462
:The metrics will tell
us that is what we want.
463
:The final thing I wanna leave you with
here is what I call A CEO Check-in.
464
:This is something I do in my own business.
465
:Remember, the goal of this episode is
empowering you to step into your role as
466
:the leader of your business, not just the
therapist in the chair, but the CEO, the
467
:one with a plan, the one with perspective.
468
:Okay?
469
:Every month I sit down, I
do a really simple exercise
470
:that I call the CEO snapshot.
471
:It's not a full-blown report.
472
:I'm not spending hours in spreadsheets or
clicking around into different platforms.
473
:It's a check-in.
474
:Where I ask myself, what
worked this month, what didn't?
475
:What surprised me in a good or a bad
way, and what am I focused on next?
476
:Sometimes that reflection
takes me five minutes.
477
:Sometimes I'll journal on it a little
longer if it was a month where I feel
478
:like I really grew or learned a lot,
but it always gives me a little bit of
479
:clarity and it keeps me from getting
caught in the weeds of, is this working
480
:or do I need to, you know, burn it all
down and work at Starbucks kind of thing.
481
:If something is working, I
know to double down on it.
482
:If it's not, then I can identify
where to, I need to make some
483
:small changes 'cause it's likely
not a full overhaul that's needed.
484
:You can do the same
thing in your practice.
485
:You do not need to be evaluating
your strategy every single week.
486
:I'll hear from therapists
that they are opening up their
487
:website analytics every day.
488
:Checking your data too
often can actually hurt you.
489
:Because it really short circuits your
ability to gather meaningful data, to zoom
490
:out enough to make CEO level decisions.
491
:So I recommend doing a monthly review
of your metrics and your goals.
492
:So in addition to the CEO
snapshot, what worked this month,
493
:what didn't, what surprised me?
494
:What am I focused on next?
495
:You can also look at your traffic,
your inquiries, your consults and
496
:conversions, your revenue, those
hard numbers we talked about earlier.
497
:And also reflect on how things felt.
498
:Did a consult go more
smoothly than it used to?
499
:Did someone tell you your
website helped them feel hopeful?
500
:Did you feel proud to share your
website link instead of cringing?
501
:Those are not just feel good moments.
502
:They are data just as much as how
many people visited your website or
503
:how many clients you got last month.
504
:And as a CEO, you need to
learn to recognize that
505
:data alongside your numbers.
506
:If you've ever worked with a client in
therapy who's trying to make a big change,
507
:you know that progress often starts small.
508
:So look for those signs of
movement in your own marketing, not
509
:necessarily overnight transformation.
510
:Don't dismiss the soft stuff here, okay?
511
:Don't only look at your bank
account or your calendar.
512
:Make sure that you are also zooming out
and taking that full picture into account.
513
:Then lead your business from that place.
514
:Alright, we talked about a lot today.
515
:If you're still with me,
first of all, you're amazing.
516
:I'm so happy you're here.
517
:And second, this is your invitation to
actually put this into practice because
518
:again, tracking and clarity and strategy,
they're not just about doing business
519
:better, but they are about helping
you feel more calm, more focused, more
520
:safe, more in charge of your own growth.
521
:And that's the energy that I want for
you in this season of your practice.
522
:Whether your caseload is full,
whether you're growing, whether
523
:you're just starting, you deserve
to know what's working, what's worth
524
:doing, and what you can let go of.
525
:So here are a few reflection prompts
as we close out this episode to help
526
:you move from listening to action.
527
:One, what have I done in the last
30 days to move my practice forward?
528
:I don't care if it worked.
529
:I just wanna know what have
you done in the last 30 days
530
:to move your practice forward?
531
:What actions have you taken?
532
:What have you tried?
533
:Two.
534
:Which metrics will I
start tracking this month?
535
:Maybe you're brand new to this, so
you just start tracking a handful.
536
:Maybe that's website traffic, number of
inquiries, number of client conversions.
537
:But which metrics are you
gonna be tracking this month?
538
:Three.
539
:What is one small process driven
goal I can set for the next 30 days?
540
:Remember, this is something within your
control, something that builds toward
541
:the momentum that you're wanting.
542
:Example, I'm going to attend two
in-person marketing events, or I'm going
543
:to update the about page of my website.
544
:Or I'll track my Psychology Today
profile views and test out a new hook.
545
:What is one small and process driven goal
that you can set for the next 30 days?
546
:And then finally, how are you gonna
hold yourself accountable to this goal?
547
:Maybe you wanna text your therapist,
BFF, add a reminder in your calendar,
548
:but hold yourself accountable here.
549
:Move beyond just listening
to this podcast episode.
550
:How are you gonna stay accountable
to that process driven goal?
551
:And I wanna leave you with
this last question too.
552
:What's one quiet win you've had
lately that others might overlook
553
:but that you know matters?
554
:It might be holding a boundary
on your cancellation policy.
555
:It might mean telling a client they
weren't a good fit for you, even though
556
:you have an open spot in your caseload.
557
:It might be publishing the thing that
you've been putting off for months.
558
:It might be finally trusting
that your site doesn't need to be
559
:redone again because it's good,
it's working and so are you.
560
:These things count, and that is what
CEO level growth actually looks like.
561
:It's not always loud,
but it is intentional.
562
:It is clear.
563
:And it's happening even if it feels like
it's only happening in the background.
564
:If you want help figuring out
what's working and what's not.
565
:I've mentioned our Psych Today Success
Pack, which is a wonderful resource
566
:for the Psychology Today platform.
567
:Our Confident Copy programs also
include our Demystify the data
568
:training to teach you how to
understand your website analytics.
569
:Whatever you need here I'll drop the
links to those in the show notes, but
570
:whatever you need to do here, I encourage
you to start tracking and also to start
571
:reflecting so you can start leading like
the therapist, CEO that you already are.
572
:You've got this.
573
:I'm cheering for you.
574
:I'll see you in the next episode.