Trust isn’t “soft”—it’s measurable, and it directly impacts revenue, reputation, and retention. In this episode, Kenny Lange sits down with Kim Bohr, President & COO at SparkEffect, to unpack why well-intended leaders unintentionally erode trust through small daily actions. Kim explains SparkEffect Trust Elasticity™, how psychological safety strengthens teams during disruption, and why alignment between words and actions matters more than most leaders realize. You’ll walk away with practical steps—including the 5 Cs of Trust—to build trust resilience in the next season of change.

Listen on Other Platforms

Apple Podcasts: https://podcasts.apple.com/us/podcast/how-leaders-think-with-kenny-lange/id1434737807

Spotify: https://open.spotify.com/show/2wKtzb6KaF1vNlG9TsZkzh

Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2tlZXAtcmlzaW5nLXdpdGgta2VubnktbGFuZ2U=

Amazon Music: https://music.amazon.com/podcasts/b13c5d64-50db-4626-9685-c356116ec54b

YouTube: https://www.youtube.com/@KennyLange/podcasts

Website: https://howleadersthink.kennylange.com/

Kim Bohr Resources

Website: https://sparkeffect.com/

LinkedIn: https://www.linkedin.com/in/kimbohr/

Instagram: https://www.instagram.com/sparkeffect_/

Facebook: https://www.facebook.com/profile.php?id=61555355996682

YouTube: https://www.youtube.com/@sparkeffect-us

Podcast: https://couragetoadvancepodcast.podbean.com/

Episode landing page (goes live near publish date): https://sparkeffect.com/hlt

Hashtags

#HowLeadersThink #Leadership #TrustInLeadership #PsychologicalSafety