When you want to scale your business, it’s easy to default to “more”. More offers, more marketing, more customers… more audiences. But “more” often leads to distraction and ends up slowing growth instead.
In this episode, Tara breaks down this common challenge scalable experts face after creating a signature offer: losing focus when it’s time to grow. Instead of doubling down on the right audience, many experts start widening their message, experimenting with too many directions, and diluting their efforts.
Tara shares why the Power of One matters so much in this phase of business growth: one customer, one problem, one result. She explains how distraction can creep in once you begin scaling, why trying to speak to too many audiences slows traction, and what to do instead if your growth feels scattered.
If your offer is solid but momentum feels slower than you expected, this episode is your reminder to refocus, simplify, and return to the fastest path forward.
In this episode, Tara covers:
Chapters
00:00 Introduction + the challenge Scalable Experts face
00:54 The Power of One: one customer, one problem, one result
01:54 Why finding your focus is the hardest part
02:36 Phase two: package, test, and scale the experience
03:44 What happens when distraction sets in
04:41 How growth gets diluted by too many opportunities
06:34 A client example: solid offer, slow traction
07:21 Why scaling still requires patience and reps
08:32 Warm audiences vs. cold audiences
09:14 Putting the right hooks into the market
11:10 The problem with marketing to six different avatars
12:16 How diluted messaging slows growth
14:32 The fix: double down on one ideal customer
15:37 Strategic focus vs. shiny object distraction
16:18 Refocus on the fastest path to transformation
16:56 Final encouragement + next steps
If this episode resonates, share it with another expert who may need to refocus before they scale. And for more tools and resources, visit TaraLBryan.com.
About Me:
Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results.
I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business.
Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.
To learn more:
Find us at https://www.taralbryan.com
Here are two ways we can help you create, grow and scale your business:
1. Want to package your expertise or become a Scalable Expert? Take our free quick assessment to see how close you are to creating a scalable business.
The Scalable Expert Assessment
2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?
Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.
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Mentioned in this episode:
https://taralbryan.com/step/15-learn-to-scale-call
Hey everybody.
2
:Welcome to season three of the
Scalable Expert™ Podcast, the show
3
:for established expert business owners
who are maxed out on time and ready to
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:find the scalable impact of their work.
5
:I'm your host, Tara Bryan, founder
of The Scalable Expert™, and creator
6
:of the Infinite Scale Method™.
7
:If you've built a business around
your expertise, but feel stuck
8
:in the time-for-money trap, this
podcast is your path forward.
9
:Each week, I'll share stories and
strategies and shifts to help you
10
:step into a new, scalable business
model by declaring your authority,
11
:packaging your expert framework, and
streamlining your offers and systems
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:to ultimately become a scalable
expert, because it's not about working
13
:harder, it's about building smarter.
14
:All you need is one signature
expert framework and you can
15
:deliver an infinite amount of ways
to be able to scale your business.
16
:Alright, let's get started.
17
:Hey everyone, welcome to today's
episode of the Scalable Expert Podcast,
18
:I am thrilled that you're here.
19
:Hey, in this episode I wanna talk about
an experience that um, I I know that
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:many of our clients and other scalable
experts out there sort of trip on as they
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:are growing and scaling their business.
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:So a lot of times when people come in
they're transferring from, you know,
23
:an overworked expert operator into a
scalable expert, one of the things that
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:we do as we're taking them through the
Infinite Scale method is, in phase one,
25
:is really finding your focus, right?
26
:How do you take your IP (intellectual
property), what you've been doing in
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:helping your customers and clients either
in services or one-on-one offers or
28
:coaching, or whatever it is that you're
doing, start to package that into an
29
:experience that you can grow and scale.
30
:One of the ways that we do that, is we
help our customers really capture the
31
:power of one; one customer, one problem,
to one result, right, or transformation,
32
:into that signature methodology,
or capturing and packaging your IP.
33
:A lot of times in this phase people
get that aha moment of like, okay, I
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:can take all the things that I've been
doing, all of the services, all of the
35
:one off custom requests that people
have, and start to own the process.
36
:Start to own how you show up and
how you help customers, which
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:then starts to change the game.
38
:At that point in time, as you're really
dialing in, like, who it is you're
39
:helping, that one ideal avatar that
you, that you want to be helping, and
40
:solving that one problem that they
have the highest desire to solve, and
41
:helping them get to that outcome or
that result or that transformation
42
:that they're looking for, right?
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:You can look at all of that, create
that into your signature proprietary
44
:IP path, your framework, and start
to really see how you can shift your
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:business creating that one signature
core offer that allows you to deliver
46
:that experience, the kind of the
fastest path from point A to point B.
47
:A lot of that is fairly
straightforward for people.
48
:The hardest part in that is actually
just finding your focus, right?
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:And then getting out of your
head, taking all of that knowledge
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:and expertise that you have, and
distilling it down to a path that helps
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:somebody go from point A to point B.
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:Once you get through all of that, then
you move into phase two, which is really
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:like, okay, now you're gonna package
it, now you're gonna test it with real
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:customers and start to really dial in
your scalable engagement so you can
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:deliver an experience at scale, get
more and more people into your signature
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:experience, whatever that looks like.
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:So once you get through phase one and
phase two then you're like, okay, I've
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:got this, I've done my transition from
being overwhelmed, doing all of the
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:things to really honing in on your core
experience and delivering a transformation
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:to those ideal clients that you have.
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:Now all that's great.
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:If you are already through
that process, congratulations.
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:You have definitely started to shift
how you are showing up in your business.
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:So hopefully you're starting to
see that you're not overwhelmed
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:by your calendar anymore, right?
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:You're really able to start serving
at the highest level without being
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:at capacity and having it take
all of your time and attention.
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:But here's what starts to happen is, as
you're like, okay great, now I'm ready
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:to grow and scale this, I'm ready to keep
adding more and more people, what starts
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:to happen is that distraction sets in.
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:Loss of focus starts to set in.
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:Because instead of saying okay, how do
I continue to scale by just serving my
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:ideal customer, continuing to put more
and more people into this, into your
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:signature offer, what starts to happen,
and maybe this is because we're all
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:creators, maybe this is because where
people are in their business where they
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:shift from creating to now marketing
and selling and they get distracted by
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:the marketing elements of it, but what
starts to happen is a dilution of efforts.
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:Let me explain what I'm talking about.
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:So when you start to shift into, well,
I wanna grow this, I want this to be
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:bigger, I want this to start scaling,
what starts to happen is you look at all
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:the opportunities that are out there.
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:So say you have some customers that
you've been serving and they're like,
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:wow, it would be really great if this
happened, and then you're like, great,
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:I'll do that, that's a great idea.
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:So you add that element in.
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:Maybe you have a prospect that comes
to you and says, you know what?
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:This is really great.
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:I really like your methodology,
and I really like your core
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:offer, but I would like to have
it delivered to me in this way.
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:And you're like, great, let's do that.
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:And so then you shift and create
a, a new way of delivering your
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:signature methodology based on
what that one person is asking for.
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:And then you're like, oh,
well I have this great idea.
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:I was listening to this thing, and
now I can create this new thing
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:based on my methodology for this new
audience and sell to this new audience.
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:And then I was looking at potentially
being able to offer my, my methodology in
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:this new way to this other audience over
here because somebody was asking about it.
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:So what starts to happen is you get really
excited about all these people you could
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:potentially be helping, and you lose sight
of who your ideal client is and how you
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:have specifically and purposefully created
an experience for them that gives them
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:the fastest path from point A to point B.
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:And what starts to happen is
you get overwhelmed again.
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:It's just overwhelmed with
something different than what you
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:are overwhelmed with at the time
that you started down this journey
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:of becoming a scalable expert.
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:So I have a client right now and she has
a solid methodology, a solid signature
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:offer and experience that she sells.
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:She's been able to sell it.
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:She's tested it with her market.
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:She has a lot of sort of, I would say,
medium and hot buyers who have been a
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:part of her journey, both in testing this
new sort of packaged, experience that
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:she has and in starting to grow it beyond
where it is, currently, selling, right?
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:But it's not moving fast enough, right?
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:She, it's not moving fast enough for her.
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:So she wants to grow and scale
this, you know, exponentially and
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:she wants to do it very quickly.
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:Now, here's the, here's the rub.
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:Here's the problem, is first of
all, one of the things that I always
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:tell my clients, this client and
other clients that I work with is,
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:you are starting a new business.
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:You're starting a new
segment of your business.
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:Just like starting your business
from the, from scratch, the very
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:first time that you started it, it
doesn't happen, you don't go from zero
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:to a million in like a day, right?
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:Doesn't happen.
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:You have to go through and do the reps.
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:You have to build the systems.
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:You have to build the engines
that allow the business to
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:start to exponentially grow.
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:And so you have to have a little patience.
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:You have to know that what you're
doing is planting the seeds.
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:If you've tested your new solution, if
you have tested your methodology, and
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:it is, it is dialed in, it is producing
the results that you anticipate, your
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:clients that you have in it are happy
and they're getting results, you know
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:that you're on the right track, and now
it's a matter of catching that momentum
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:that your authority is starting to build,
but it's not gonna happen overnight.
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:So when you go out to market and you
start to move beyond the people who
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:are already in your world, so that
warm and hot audience, those are the
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:people who are already in your world.
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:They're already, they already
know, like, and trust you.
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:They know that what you have
to offer is going to help them.
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:Those are the kind of
the juicy sales, right?
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:That's really easy for you to capture
those people and get them into your
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:world so that you can start serving
them and getting those them results.
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:That's where you start with those people.
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:When you're looking to grow and scale,
you are starting to move out to a
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:colder audience, meaning people don't
know you yet, they don't know and
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:like, and trust you yet because they
don't know what you have to offer.
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:So when you go out to that
market, you have to start
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:putting hooks out into the water.
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:However, you need to put hooks out on
the water to try and gain their attention
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:based on who it is that you're serving.
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:So this is where things start
to go a little south, is
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:that you wanna move quickly.
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:You wanna get out to more and more people.
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:You want to start serving a wider
audience, and so you lose sight of
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:who your ideal avatar is, and you just
start talking to anyone who will listen.
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:Right?
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:And one of the things that I always
say is just picture yourself, so
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:like, close your eyes for a second and
just picture yourself in the middle
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:of a super busy, busy area, right?
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:So maybe you're out on Times Square in New
York City and there are people all over.
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:There are hundreds and hundreds
of people all just around you.
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:And if you just yell out, I
can help you, I can help you.
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:Then what happens is you're gonna have
some people who maybe are next to you are
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:gonna be like, well, how can you help me?
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:And you're like, let me tell you.
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:But these are just random people who you
have shouted out to in the world, and
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:they may not have the problem that you are
most uniquely qualified to solve with your
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:methodology and your signature solution.
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:And that is not failing at being
able to help a wider market, that
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:is just the fact that you are not
speaking to your ideal avatar.
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:So consider if you had, if you were to,
in a stadium, and in that stadium were
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:only your ideal customers and you were
speaking to them, what would you say?
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:How would you get their attention?
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:So they knew that you are the person
that can help them get from where they
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:are today to where they want to go?
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:That is a completely different lens in
which to think about the conversation.
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:So going back to my client that
I have, she has sort of segmented
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:her, um, marketing efforts into
six different audiences, meaning
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:six different ideal avatars.
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:Now, this could work, right, if you
were to stack the avatars across
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:time, but it doesn't work when you're
trying to speak to six different
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:types of people all at the same time.
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:Because what happens is when you
go out to marketing, not only is it
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:very, very expensive to speak to all
of those people at the same time,
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:but your message gets diluted, right?
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:You get out to like, again, go out to
Times Square and you have six different
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:people that you're trying to talk to and
they're like, well, I don't, I don't know.
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:Is this gonna solve my problem?
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:Well, I'm not sure.
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:Like it kind of feels like it's the
right thing, but I'm not positive.
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:And it's because you're trying to have
a message for six different people.
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:So things get complicated and
convoluted, and if you are confused,
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:then your customer is for sure confused.
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:So often when we're trying to grow
and scale, and we don't have unlimited
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:resources, we don't have unlimited, you
know, time and effort and energy, what
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:happens is instead of scaling, by focusing
and really dialing in and owning the
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:market, there's like this dilution that
starts to happen, which is, sort of what
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:my client is dealing with right now, which
is, well, I haven't been able to gain
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:traction here, so I'm gonna move here.
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:I haven't been able to gain traction
here, so I'm gonna move here.
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:Or, this is going slower than I thought,
so now I'm gonna move in this direction.
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:Or, I don't like how I've been
attracting these people, so
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:now I'm gonna move over here.
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:And so what's happening is, is she's
trying to shift to figure out where
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:she's gonna gain traction and who it is
exactly that she is, is helping, right?
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:So she's done the work in the past, she's
sort of forgotten about the work that
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:she's done in the past in terms of who
the ideal customer is, or she thought
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:she knew who the ideal customer was,
sort of skipped that step, moved into a
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:methodology that she was already working
through, and now is in the place of like,
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:oh well, who is, who is going to hear
and resonate with this message the most.
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:So instead of putting hooks out to
attract the people that are ideal for
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:the solution, she is putting hooks
out to determine who the audience is.
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:That is a different problem, and that
problem is not gonna get her any closer
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:to growing and scaling very quickly.
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:It's gonna get her some experience in
looking at who she's hitting and who she's
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:not hitting, but what it's doing is it's
actually slowing her down, even though
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:she's doing a lot of activities, right?
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:She's speaking to a lot of people.
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:She's doing different marketing
activities, which is taking up her
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:time to, to get more eyeballs on what
she's doing, but it's not directed and
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:it's not specific and so what's gonna
happen is it's actually gonna slow
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:her down because she's not dialing in
specifically who her ideal avatar is.
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:So my recommendation to her and to
anyone who's kind of dealing with this,
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:'cause it's a very, very common challenge
especially in the stage of the game when
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:you're kind of looking a little bit at a
wider lens or if things aren't going as
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:fast as you want them to be going is to
start to widen who it is you're serving
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:and instead, double down on who it is
that is your ideal customer for this
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:signature offer that you have, and really
hone in on how do you speak to them?
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:How do you get their attention?
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:What is the problem that
you're trying to solve?
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:What are the things that they're
telling themselves as they're
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:struggling to get to the outcome
that your solution will give them?
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:Right?
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:So this is the time to focus
on one avatar, not to go wide
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:with lots of different avatars.
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:Put the hooks out for one
avatar, not hooks out for
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:six or seven or more avatars.
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:So if you are dealing with this,
again, this is very, very common.
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:This is part of the growth and scaling
process, and we talk about this
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:in phase one, is the power of one.
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:The power of really focusing.
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:That is a discipline my friends of
owning and running your business, is
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:how do you know how to strategically
focus, versus chasing kind of the
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:opportunities or the shiny objects
that are out there that may just be
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:distracting you from really being able
to grow and scale in the fastest way that
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:is possible for you and your business.
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:So if you are dealing with this,
again, I'm gonna tell you that this
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:is a part of the process, right?
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:The discipline of going back
and saying, okay, now I have to
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:refocus on who it is I'm serving.
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:What problem and results am I
delivering to them, and how am I
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:giving them the fastest path to being
able to go from point A to point B?
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:That is where you start to focus
and really get to know your avatar
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:at a completely different level.
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:That is where you start
diving in before you go wide.
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:So that, my friends,
is my tip for the day.
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:If you need help with this, if you
just wanna talk through this 'cause
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:you're like, oh yeah, yep, that's
kind of me as I've been doing that
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:and getting distracted and starting
to build all sorts of new things,
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:because the one thing that I'm working
on is not gaining traction as quickly
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:as I want, this episode is for you.
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:Go back and listen to it again.
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:Start to sketch out and go back to that
work that you did on really identifying
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:who it is you're serving, what problem
you are helping them solve, what is
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:the solution that they're looking for?
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:What does that result or transformation
that they want to have happen?
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:And then what is the path, the
fastest path that helps 'em get there?
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:Go back to that, dial that in, really
get a chance to speak directly to
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:your ideal customer on how you can
help them make that transformation.
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:And that is how you start to
build and grow and scale your
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:infinitely scalable business.
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:If you love this episode, give it a rating
and share it with a colleague or a friend.
275
:Also go check out any of the,
great tools and resources that we
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:have for you out on taralbryan.com
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:and, until next time, scale your
business, not your calendar.