#40. There are two ways of handling bugs in Scrum:

1. Bug Estimators treat bugs like any other product backlog item. They write a card, estimate it, add it to the product backlog, prioritise it and work on it during a future sprint.
2. Bug Zappers try and avoid writing cards for bugs and they never estimate them. Instead, they try and zap bugs as soon as they are discovered.

Mike Cohn is a Bug Estimator but Mitch Lacey is a Bug Zapper (so is almost every other Scrum trainer and team).

Listen in to find out which approach I recommend for Microsoft Business Applications teams using Scrum.

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-Neil