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Waiting Times - Episode 36
13th February 2018 • The Good GP • The Good GP
00:00:00 00:23:27

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How do you improve waiting times for patients? Having long waiting times creates stress for GPs and can be a source of patient complaints. Logistics and operations management specialist, Professor Ken Klassen of Canada's Brock University, discusses strategies for improving GP waiting times with The Good GP.

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