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Modernizing eCommerce Fulfillment Operations: James Malley with Paccurate and Jerry Spence with Crate & Barrel
Episode 77322nd November 2021 • Supply Chain Now • Supply Chain Now
00:00:00 00:57:07

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All effective distribution centers are hubs of high-stakes activity, and that has been even more true with the rise of eCommerce and increased supply chain disruption. For mature companies, however, it is not enough to merely manage the madness – they also want to optimize their costs and ensure that targets such as increasing sustainability or reducing waste are not forgotten.

James Malley is the Co-founder and CEO of Paccurate and Jerry Spence is the Director of Engineering – Supply Chain from Crate and Barrel, as they discuss modernizing e-commerce fulfillment operations. Their two organizations have been working together to make sure Crate and Barrel’s distribution centers are as environmentally efficient as they are operationally effective.

James and Jerry join co-hosts Greg White and Scott Luton to share the story behind their partnership:

• The opportunities that remain to improve the efficiency of warehousing through the use of digital technologies

• How leading companies like Crate and Barrell are looking at their warehousing operations as a source of sustainability as well as customer value

• Why quality product data is just as important to efficient packaging as it is to any other digitally-enabled initiative

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This episode was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at:



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