Artwork for podcast The Start, Scale & Succeed Podcast
Is this the End of the Non-Tech Founder? with David Hirschfeld (stages 1,2) - Ep. 315
Episode 3154th August 2025 • The Start, Scale & Succeed Podcast • Scott Ritzheimer
00:00:00 00:21:13

Share Episode

Shownotes

In this enlightening episode, David Hirschfeld, Founder and CEO of Tekyz Inc, shares how AI transforms entrepreneurship for non-tech and tech founders. If you struggle with leveraging AI or validating business ideas, you won't want to miss it.

You will discover:

- Why AI simplifies market research and planning for stage 1 non-tech founders

- How to use AI to ask the right questions for business success

- What Launch First methodology prioritizes sales before building products

This episode is ideal for for Founders, Owners, and CEOs in stages 1,2 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quiz

David Hirschfeld is a 35-year software development veteran. David's career spans leadership roles at tech giants like Computer Associates, Texas Instruments, Intel, and Motorola before launching his first startup—which grew to 800 customers across 22 countries and was successfully sold in 2000. David has emerged as a strategic advisor specializing in AI-driven workflow transformation for scaleups and in the design & development of startups. He developed the Launch 1st Method—a systematic approach that minimizes risks and accelerates software company success with reduced reliance on investor funding.

Want to learn more about David Hirschfeld's work at Tekyz Inc? Check out his website at https://tekyz.com/

Mentioned in this episode:

Take the Founder's Evolution Quiz Today

If you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.

Founder's Quiz

Transcripts

Scott Ritzheimer:

Hello, hello and welcome. Welcome once

Scott Ritzheimer:

again to the start, scale and succeed. Podcast, the only

Scott Ritzheimer:

podcast that grows with you through all seven stages of

Scott Ritzheimer:

your journey. As a founder and throughout history, there have

Scott Ritzheimer:

been technologies that have changed almost everything

Scott Ritzheimer:

about our daily life. But this change process used to take

Scott Ritzheimer:

100 years, and now it seems to be happening every 100 Days,

Scott Ritzheimer:

AI is changing everything, and today we're going to explore

Scott Ritzheimer:

whether we've seen the age of the non tech founder, and if

Scott Ritzheimer:

you've started a business or are thinking about it, you're

Scott Ritzheimer:

going to want to listen in to find out how AI is about to

Scott Ritzheimer:

change your world, if it hasn't already, and here to

Scott Ritzheimer:

explain not only what's happening, but how you can use

Scott Ritzheimer:

it to your advantage is the one and only David Hirschfeld,

Scott Ritzheimer:

a 35 year software development veteran. And David's career

Scott Ritzheimer:

spans leadership roles at tech giants like computer

Scott Ritzheimer:

associates, Texas, instruments, Intel, Motorola,

Scott Ritzheimer:

before launching his first startup, which grew to 800

Scott Ritzheimer:

customers across 22 countries and was successfully sold in

Scott Ritzheimer:

the year 2000 David emerged as a strategic advisor

Scott Ritzheimer:

specializing in AI driven workflow transformation for

Scott Ritzheimer:

scale ups and in the design and development of startups.

Scott Ritzheimer:

He developed the launch first method, a systematic approach

Scott Ritzheimer:

that minimizes risks and accelerates software company

Scott Ritzheimer:

success with reduced reliance on investor funding. He's here

Scott Ritzheimer:

with us today, David, I kind of have two parts to this

Scott Ritzheimer:

conversation that I want to focus on. And I want to start

Scott Ritzheimer:

off with what would traditionally be considered

Scott Ritzheimer:

non tech businesses, so coaches, consultants like

Scott Ritzheimer:

myself, hair cutting, lawn mowing, the kind of many blue

Scott Ritzheimer:

collar industries, traditionally non technical.

Scott Ritzheimer:

How are you seeing the AI kind of revolution, if you will,

Scott Ritzheimer:

transforming entrepreneurship and and why should they see

Scott Ritzheimer:

it, this as an opportunity rather than a threat?

David Hirschfeld:

Well, first of all, thank you for having

David Hirschfeld:

me on the show, and I really appreciate the opportunity to

David Hirschfeld:

speak to your audience about these types of issues. So AI,

David Hirschfeld:

what's going on right now, and it's and it's evolving so

David Hirschfeld:

fast, is this AI revolution that we're having? And non

David Hirschfeld:

technical founders, let's say if you're low like if, let's

David Hirschfeld:

say you're a heating and air conditioning company. Because

David Hirschfeld:

a friend of mine owns a heating and air conditioning

David Hirschfeld:

company, and he was struggling with what to do during the off

David Hirschfeld:

season, because his business is in in Phoenix, and so they

David Hirschfeld:

have a huge summer season, right? And they just can't,

David Hirschfeld:

they can't install systems fast enough, but during the

David Hirschfeld:

winter, nobody's buying air conditioning. So he wasn't

David Hirschfeld:

sure what the best things to do. And so we did a little jam

David Hirschfeld:

session with with chat GPT, basically having it put

David Hirschfeld:

together a marketing campaign and sales approach for what to

David Hirschfeld:

do in the off season. It was a multi stepped plan that had

David Hirschfeld:

that basically also had all the detail associated with it

David Hirschfeld:

and and at the end of it, this was a 30 minute little session

David Hirschfeld:

I did with him. He had a plan all printed out on exactly

David Hirschfeld:

what he was going to do, many things he hadn't thought

David Hirschfeld:

about. So this is a very easy consumable, accessible to

David Hirschfeld:

anybody, kind of capability that AI gives us that was not

David Hirschfeld:

available to us in the past. I mean, you would have had to do

David Hirschfeld:

a ton of research and hunted through the internet trying to

David Hirschfeld:

find what other people have done and coalesced all that

David Hirschfeld:

information into some kind of plan, and that would have

David Hirschfeld:

taken days or weeks, and maybe it required some consulting,

David Hirschfeld:

and now you can do it in just a few minutes with a chat GPT

David Hirschfeld:

tool and and knowing how to ask the right questions.

Scott Ritzheimer:

Stunning, stunning. We're going to get

Scott Ritzheimer:

to those in our audience are more tech driven founders, but

Scott Ritzheimer:

before we get there, one of the challenges for non tech

Scott Ritzheimer:

founders is they aren't software developers, and I

Scott Ritzheimer:

think you'd appreciate this. They don't really think like

Scott Ritzheimer:

software developers, either. And so because of that, it can

Scott Ritzheimer:

feel intimidating to get started, and then even once we

Scott Ritzheimer:

get started, you brought this up, we don't necessarily ask

Scott Ritzheimer:

the right questions or move in the right direction. So how

Scott Ritzheimer:

can, how can folks think about how to leverage AI in their

Scott Ritzheimer:

business so that they start off on the right foot?

David Hirschfeld:

Well, that's maybe one of the best things

David Hirschfeld:

about AI is you can just a ask AI that question, and it will

David Hirschfeld:

give you guidance on how to do it. And there's so much

David Hirschfeld:

capability and tools available in with and all you need is

David Hirschfeld:

just an interface to something like chat GPT or Claude or

David Hirschfeld:

your favorite AI chat tool. You. And just start asking it,

David Hirschfeld:

and don't assume you have to know the question. Just ask

David Hirschfeld:

it. What question should I be asking? Here's what I want to

David Hirschfeld:

accomplish. Or where should I start with this? Here's what I

David Hirschfeld:

want to accomplish. Or I don't even know what I should be

David Hirschfeld:

wanting to accomplish. What's realistic? What do you Where

David Hirschfeld:

should I start with this whole thing? You don't have to

David Hirschfeld:

really know a lot. You just have to kind of channel your

David Hirschfeld:

inner five year old and not be afraid to ask questions. And

David Hirschfeld:

yeah, if you can get past that, you're gonna make a lot

David Hirschfeld:

of progress, really fast.

Scott Ritzheimer:

It's so cool, because, you know, if

Scott Ritzheimer:

you asked a printing press how to use a printing press, it

Scott Ritzheimer:

probably wouldn't have gone very well for you. But just a

Scott Ritzheimer:

huge, a huge testament to the amount of change that we're

Scott Ritzheimer:

facing right now. So you have this methodology called your

Scott Ritzheimer:

launch first methodology, and I'm wondering if you could

Scott Ritzheimer:

just unpack this for us, because I know it's, it's

Scott Ritzheimer:

centered on tech startups, and I want to dive into that a

Scott Ritzheimer:

little bit. But one of the things that just struck a

Scott Ritzheimer:

chord with me was how true the principles were in other

Scott Ritzheimer:

industries as well. So starting in the context of

Scott Ritzheimer:

your work, working with tech companies, how does launch

Scott Ritzheimer:

first work? What's the methodology and why is it so

Scott Ritzheimer:

effective?

David Hirschfeld:

Okay, so, so the launch first basically

David Hirschfeld:

shifts the model for a tech startup at the very earliest

David Hirschfeld:

stage. So the typical model is, you design your product,

David Hirschfeld:

you create a minimum viable product, we call them MVPs,

David Hirschfeld:

and you create a pitch deck, and you go and raise money.

David Hirschfeld:

And this has been the sort of the standard way of thinking

David Hirschfeld:

about a software startup, or SaaS software startup for the

David Hirschfeld:

last 20 years or so. And the problem with that is you have

David Hirschfeld:

to make a huge investment on something before you ever

David Hirschfeld:

prove that you have product market fit. Product Market Fit

David Hirschfeld:

means that people will buy your product at a high enough

David Hirschfeld:

price, at a high enough closing ratio that you can be

David Hirschfeld:

profitable. And you don't know that until you start selling

David Hirschfeld:

it and but when you build your MVP, make this huge, very

David Hirschfeld:

often hundreds of 1000s of dollar investment before you

David Hirschfeld:

ever get any sales, and you're trying to raise money

David Hirschfeld:

convincing potential investors that you have something

David Hirschfeld:

worthwhile to invest in, but you don't have any proof. So

David Hirschfeld:

what launch first says is this is kind of not the right way

David Hirschfeld:

to approach this instead, why don't you go out and and start

David Hirschfeld:

selling first? That's why it's called Launch first. Launch

David Hirschfeld:

your sales and marketing engine before you build the

David Hirschfeld:

product. And people go, Well, how do you do that? Well,

David Hirschfeld:

there are lots of examples of successful companies that

David Hirschfeld:

launched this way, I'll give you probably the most famous

David Hirschfeld:

one, whether you like the guy or not. Elon Musk started

David Hirschfeld:

Tesla by creating a prototype of his sports car and went out

David Hirschfeld:

and sold several 1000 of those without a working model of

David Hirschfeld:

anything. He just had a prototype. So what we do?

David Hirschfeld:

Right? Right? So he didn't have to prove anybody that it

David Hirschfeld:

really worked. He had just all the proof from a science

David Hirschfeld:

perspective, perspective on how he was going to make this

David Hirschfeld:

work, and a physical prototype so people could see what they

David Hirschfeld:

were buying into and and people thought, well, this is

David Hirschfeld:

worth taking a chance on. This is just too cool. So they did.

David Hirschfeld:

So they bought, and he bought, sold enough of them that he

David Hirschfeld:

proved that he could be have a profitable business. You can

David Hirschfeld:

do the same thing with a software company, or you can

David Hirschfeld:

do the same thing with a lot of different types of

David Hirschfeld:

companies. If it's a unique product that you're selling

David Hirschfeld:

that you're creating for sale, whether it's technology or a

David Hirschfeld:

physical product. And people do this with physical

David Hirschfeld:

products. Often they'll create a prototype of the product

David Hirschfeld:

they're going to produce. In fact, the crowdsourcing world

David Hirschfeld:

like, what's that startup website where people put their

David Hirschfeld:

products out there and then do pre sales before they've ever

David Hirschfeld:

even manufactured the product. Now, it just slipped my mind

David Hirschfeld:

the name,

Scott Ritzheimer:

mine too. I'm dying to find the name.

Scott Ritzheimer:

Okay, Kickstarter, something.

David Hirschfeld:

Okay, thank you. Kickstarter, right?

David Hirschfeld:

That's all. That's exactly what that is. It's selling

David Hirschfeld:

before you build and most of the products there, in fact, I

David Hirschfeld:

bought one many years ago on Kickstarter that had, they had

David Hirschfeld:

not it was two years before they came out with the

David Hirschfeld:

product, but I brought it, bought it in advance, because

David Hirschfeld:

I thought it was really cool. So this is the idea. And then

David Hirschfeld:

once you've proven that you can sell it and that there's

David Hirschfeld:

enough business, you have product market fit, then you

David Hirschfeld:

build the product.

Scott Ritzheimer:

Yeah, here's what I love about that, and

Scott Ritzheimer:

this applies to every every kind of business, is no one

Scott Ritzheimer:

buys products because you think they're great, right?

Scott Ritzheimer:

And no one makes a product that they don't think is

Scott Ritzheimer:

great. To some extent, you know that there can be changes

Scott Ritzheimer:

to it, but just because you think. Something is a good

Scott Ritzheimer:

idea doesn't mean that it is. And just because you can build

Scott Ritzheimer:

that good idea doesn't mean you've solved the biggest

Scott Ritzheimer:

problem that's in front of you, and that is, Will people

Scott Ritzheimer:

buy that idea? And so the thing that we teach here at

Scott Ritzheimer:

scale architects is the number one thing you have to do as a

Scott Ritzheimer:

startup, one is stop being one but but the way that you do

Scott Ritzheimer:

that is by finding a profitable, sustainable

Scott Ritzheimer:

market. And so I love this about the methodology that it

Scott Ritzheimer:

takes it and puts it in the right order, saying, Hey, you

Scott Ritzheimer:

have to solve the sales problem first. Because if you

Scott Ritzheimer:

do, then you can design to meet that promise, right? Then

Scott Ritzheimer:

you can actually work on on something that has been

Scott Ritzheimer:

validated. And it's not necessarily an an easier

Scott Ritzheimer:

strategy, at least it hasn't been until some of the

Scott Ritzheimer:

technological changes, but it is a much surer strategy. It's

Scott Ritzheimer:

fascinating. I love, I love the example.

David Hirschfeld:

Well, yeah, that brings that brings up

David Hirschfeld:

that brings up a whole aspect about what you're doing when

David Hirschfeld:

you're starting a company, excuse me, Barbie. So if

David Hirschfeld:

you're solving something because you have a good idea,

David Hirschfeld:

or if you're trying to start a business because you think you

David Hirschfeld:

have a good idea, you're probably going to fail. You

David Hirschfeld:

know, founders come to me all the time saying, you know,

David Hirschfeld:

I've got this great idea. I think it's going to be wildly

David Hirschfeld:

successful. It might even be a unicorn. People are gonna, you

David Hirschfeld:

know, this is all code words for I'm gonna fail. And when

David Hirschfeld:

founders focus on the problem, they love the problem, not the

David Hirschfeld:

product. If they're in love with the product, they're

David Hirschfeld:

already in the going in the wrong direction. But if

David Hirschfeld:

they're in love with the problem, and they spend all

David Hirschfeld:

their time talking to code time talking to customers

David Hirschfeld:

about their problems, never talk about your product. Just

David Hirschfeld:

talk about your the problems that customers are struggling

David Hirschfeld:

with, and quantify it. How much does this problem

David Hirschfeld:

personally impact you? How much does this problem

David Hirschfeld:

actually cost you? Because those two numbers are not

David Hirschfeld:

necessarily aligned with each other. What have you tried

David Hirschfeld:

done to try to mitigate this problem in the past? How many

David Hirschfeld:

other people in your company are affected by this problem,

David Hirschfeld:

or in your industry, this is a common problem. Is there

David Hirschfeld:

products out there that can address this problem? Why

David Hirschfeld:

aren't you using it? Have you tried it in the past? These

David Hirschfeld:

are the kinds of things you spend all your time talking

David Hirschfeld:

about this, and then there's an the natural conclusion will

David Hirschfeld:

be something to mitigate the problem, which is the thing

David Hirschfeld:

you create, yeah, not the thing to be in love with. Just

David Hirschfeld:

stay in love with the problem, and you'll find a path to

David Hirschfeld:

success in a much higher percentage of the time.

Scott Ritzheimer:

That is an unbelievably true point.

Scott Ritzheimer:

Unbelievably true. I've got one more question from a tech

Scott Ritzheimer:

perspective here, and that is for for we're going to go non

Scott Ritzheimer:

tech for just a second again. So for non tech founders, it's

Scott Ritzheimer:

kind of easy to think of something like a landscaping

Scott Ritzheimer:

company is not benefiting from Ai other than maybe some

Scott Ritzheimer:

market research or or in it. Not nothing to take away from

Scott Ritzheimer:

that, but it's more than that. So what are, what are some of

Scott Ritzheimer:

the ways that you're seeing more traditional industries

Scott Ritzheimer:

leveraging AI for either rapid prototyping, for for reduced

Scott Ritzheimer:

development costs? What are they building to get an

Scott Ritzheimer:

advantage?

David Hirschfeld:

Well, for sure, in the marketing aspect,

David Hirschfeld:

marketing automation, AI is really helping everybody in

David Hirschfeld:

this respect, and it's very early. So if you haven't

David Hirschfeld:

looked for ways of accelerating your marketing

David Hirschfeld:

through AI, there are tools that are coming out all the

David Hirschfeld:

time to help you do this. Automating workflows any place

David Hirschfeld:

where you have a manual process involved that's costly

David Hirschfeld:

in terms of time or because you have to hire people to do

David Hirschfeld:

it, most of that stuff can be replaced now with some kind of

David Hirschfeld:

automation tool, a lot of it driven by AI, but there's all

David Hirschfeld:

kinds of creative things that AI does, like like writing

David Hirschfeld:

proposals, putting together plans, you know, project

David Hirschfeld:

plans, things like that. It can be done so much faster and

David Hirschfeld:

easier and often a lot more accurately using AI, not that

David Hirschfeld:

you don't have involvement in the process, but that it just

David Hirschfeld:

facilitates and streamlines a lot of this. I'll give you an

David Hirschfeld:

anecdotal example that my wife used recently. We're in the

David Hirschfeld:

matter of fact, we're in the middle of this big landscaping

David Hirschfeld:

project right now, and the biggest motivation is she

David Hirschfeld:

wants to grow all of our own food. She loves gardening and

David Hirschfeld:

and so we've got these eight large beds that we had to

David Hirschfeld:

redesign our backyard so that we could put these beds out

David Hirschfeld:

here, so she could spend all their time. And she wanted to

David Hirschfeld:

figure out, Okay, how many beds do I need, and how am I

David Hirschfeld:

going to plan and schedule the planting? And so she had a

David Hirschfeld:

conversation with chat GPT said, we live in this part of

David Hirschfeld:

the country, and I want to grow all our own food. How

David Hirschfeld:

many beds do we need? And we're primarily we eat mostly

David Hirschfeld:

plant based stuff. And so came up with a number, and said,

David Hirschfeld:

Okay, I how do I plan what to grow? I want to be able to

David Hirschfeld:

have food harvest all year round. And we live in San

David Hirschfeld:

Diego area, so we can actually grow all of our own food all

David Hirschfeld:

year round. And it came up with a planting schedule. I

David Hirschfeld:

said, What about companion planting, which means that

David Hirschfeld:

it's in a in a bed. You don't want to plant certain things

David Hirschfeld:

that will conflict with each other, because neither will

David Hirschfeld:

grow well, right? So you put companion plants in there. And

David Hirschfeld:

so it said, these are, here's eight beds. And and it

David Hirschfeld:

numbered the beds and created a table, and said, what should

David Hirschfeld:

go in each of the beds? And I said, what about what about

David Hirschfeld:

companion flowers? Because you you want to line the bed with

David Hirschfeld:

certain types of flowers that will draw the bugs away from

David Hirschfeld:

that particular type vegetable, for example. And so

David Hirschfeld:

it gave us that planting schedule. And then I said,

David Hirschfeld:

What about she said, What about succession planting, so

David Hirschfeld:

that when you harvest something out of a bed and you

David Hirschfeld:

plant the next thing in there, it has to be compatible with

David Hirschfeld:

what was in there before, and so and so it basically for all

David Hirschfeld:

all the seasons. It created a schedule of what plants go

David Hirschfeld:

into each of the beds, what flowers plant with it and what

David Hirschfeld:

follows it, season by season, fascinating, and like a 3040,

David Hirschfeld:

minute conversation, and she had what would have taken her

David Hirschfeld:

days of work and research to do.

Scott Ritzheimer:

Amazing, amazing. David, there's a

Scott Ritzheimer:

question that I have and ask them, I ask all my guests, I'm

Scott Ritzheimer:

interested to see what you have to say. And the question

Scott Ritzheimer:

is this, what would you say is the biggest secret that you

Scott Ritzheimer:

wish wasn't a secret at all? What? What's that one thing

Scott Ritzheimer:

you want everybody watching and listening today to

Scott Ritzheimer:

remember?

David Hirschfeld:

Well, the biggest thing is, the biggest

David Hirschfeld:

secret that shouldn't be a secret is you can sell your

David Hirschfeld:

product before you build it, and so go out and test the

David Hirschfeld:

market by selling, because if nobody wants to buy the thing

David Hirschfeld:

that you're talking about building, then there's

David Hirschfeld:

probably a problem with the problem with the product or

David Hirschfeld:

your message or your approach. And just keep testing

David Hirschfeld:

different versions and angles of it and and asking them why,

David Hirschfeld:

what problems they're struggling with. And

David Hirschfeld:

eventually you'll either nail the right thing or realize

David Hirschfeld:

this is not a good idea to start this business. Which

David Hirschfeld:

part of launch first is fail fast and cheap, right? If

David Hirschfeld:

you're going to fail fail fast and cheap, because that's not

David Hirschfeld:

how most people fail. They fail in large numbers, but

David Hirschfeld:

it's usually very long, takes a long time and costs a

David Hirschfeld:

fortune. So I'd much rather see people fail really quickly

David Hirschfeld:

if they're going to fail and and move on with their lives.

Scott Ritzheimer:

Yeah. Brilliant, brilliant. So for

Scott Ritzheimer:

folks listening and who would like help, especially through

Scott Ritzheimer:

this launch first program, where can they find more out

Scott Ritzheimer:

about what the program is, what it entails. And how can I

Scott Ritzheimer:

get connected with you?

David Hirschfeld:

Okay, you can find me at tekyz.com

David Hirschfeld:

spelled T, E, k, y, z.com, and just go to the contact us

David Hirschfeld:

page. Or if you made it all the way to the end of the this

David Hirschfeld:

episode, you can email me directly at david@tekyz.com

David Hirschfeld:

and and if you search for me on LinkedIn, you can find me

David Hirschfeld:

pretty easily, brilliant.

Scott Ritzheimer:

David, thanks for being on the shows

Scott Ritzheimer:

a privilege and honor. Having you here today, I really

Scott Ritzheimer:

appreciate it. And for those of you watching and listening,

Scott Ritzheimer:

you know your time and attention mean the world to

Scott Ritzheimer:

us, I hope you got as much out of this conversation as I know

Scott Ritzheimer:

I did, and I cannot wait to see you next time. Take care.

Follow

Links

Chapters

Video

More from YouTube